Comfort Suites Bowling Green Southeast

Hotels
•
Comfort Suites
8.2 (537 reviews)
1211 Kenilwood Way , Bowling Green , US
+1 270-632-0045

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Consistently praised breakfast (many callers said best on trip)
Convenient location near highway and restaurants
Some staff members described as friendly and accommodating
Comfortable rooms for many guests
On-site amenities like weight room and laundry available
Quick replacement of a faulty in-room refrigerator noted
Cons:
Multiple cleanliness issues: hair, stains, torn upholstery, dingy areas
Front-desk problems: long check-in delays, inattentive or rude staff
Room maintenance problems: noisy extractor, weak shower/drain, lighting/outlet failures
Limited breakfast options for some and poor coffee reported
Occasional unexpected fees (e.g., $50 pet fee) and deposit/charging issues

Categories

Cleanliness
6.8
Multiple reviews cite hair on bedding, stains, spots on sheets/ceiling, torn upholstery and dingy rooms — cleanliness is a clear weakness.
Service
7.6
Mixed service: several reports of slow or rude front-desk interactions and a staff member sleeping on shift, but other mentions note friendly, accommodating employees and instances of helpful managers.
Location
9.7
Consistently praised as convenient to the highway, restaurants and generally a strong location — often cited as a main positive.
Room Quality
7
Rooms are comfortable for some guests but multiple complaints about torn furniture, rough sheets/towels, noisy extractor fan, weak water pressure and other maintenance issues.
Amenities
9.3
Breakfast repeatedly receives high marks and the property has useful amenities (weight room, laundry); some small negatives (coffee machine issues, $50 pet fee) but overall amenities are a strength.
Value for Money
7.2
Several guests felt quality did not match price (one cited ~$300/night with visible wear), while others found the stay reasonable — value is slightly below average.
Food and Beverage
9
Breakfast is frequently praised as very good or the best on trip; isolated complaints about limited options and poor coffee, but overall F&B is a highlight.
Overall Experience
9
Overall stays are often described as pleasant, clean and accommodating with standout breakfast and location; however, maintenance and occasional service lapses temper some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:44

Property Description

Convenient Location

Located in Bowling Green, just 3.6 km from Sloan Convention Center, Comfort Suites offers a prime location for both business and leisure travelers. Easily accessible and close to key attractions, this hotel is the perfect choice for your stay.

Modern Amenities

Comfort Suites boasts a range of modern amenities including a fitness centre, spa and wellness centre, and free WiFi throughout the property. Whether you want to stay active or relax during your trip, this hotel has you covered.

Comfortable Accommodation

Each room at Comfort Suites is thoughtfully designed with guest comfort in mind, featuring amenities such as air conditioning, flat-screen TVs, and plush bedding. Enjoy a restful night's sleep and feel at home during your stay.

Experience convenience, modern amenities, and comfort at Comfort Suites. Book your stay now for an unforgettable hotel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 537 reviews
Cleanliness: 6.8
Service: 7.6
Location: 9.7
Room Quality: 7
Amenities: 9.3
Value for Money: 7.2
Food and Beverage: 9
Overall Experience: 9
R
Robert • couple • us
1
Pros:

Sausage links good for breakfast

Cons:

Very rude nobody at front desk when checkout

2026-10-29 • via Nuitee
C
Corey • solo_traveller • au
7
2026-10-28 • via Nuitee
C
Cecil • couple • us
2
2026-10-27 • via Nuitee
W
Wall • family_with_children • us
8
2026-10-26 • via Nuitee
S
Shelley • couple • us
9
2026-10-25 • via Nuitee
S
Saif • couple • us
3
It’s dirty place. I will never be there again.
Pros:

Only the location

Cons:

The front desk he don’t know what he did. I wait more than 30 minutes to check me in because he said the reservation didn’t show up in the system.

2026-10-17 • via Nuitee
O
Olson • family_with_children • us
9
Pros:

Everything was very nice, very clean and extremely comfortable. The only problem I had was the rod came off for shutting the curtains and I couldn't get them closed enough to defer the light.

2026-10-14 • via Nuitee
E
Elise • family_with_children • us
10
Excellent stop.
Pros:

It was clean, bright, well maintained, staff was friendly.

Cons:

Nothing!

2026-10-13 • via Nuitee
A
Angela • family_with_children • us
10
2026-10-12 • via Nuitee
B
Barbara • couple • us
8
2026-10-11 • via Nuitee
J
Jessica • family_with_children • us
10
2026-10-11 • via Nuitee
J
Josh • couple • us
7
2026-10-11 • via Nuitee
J
John • couple • us
10
2026-10-10 • via Nuitee
V
Vanessa • solo_traveller • us
4
Meh
Pros:

The area is nice.

Cons:

I stayed in room 305. The bathroom extractor makes really loud noise. So when the boys went to the bathroom at night I'd wake up. I had driven 8 hours and didnt sleep much
The breakfast doesnt give many options and the coffee is horrible. My card " declined" for the deposit yet I have a hold on my card.... 2 cards now.

2026-10-09 • via Nuitee
K
Kevin • solo_traveller • ca
10
Pros:

Everything

Cons:

Nothing

2026-10-09 • via Nuitee
C
Cynthia • couple • us
10
2026-10-08 • via Nuitee
J
John • family_with_children • us
10
2026-10-08 • via Nuitee
M
Marge • couple • us
10
Nice being on quiet floor.
Pros:

Weight room good. Kay at desk wonderful. Manager came back after long shift to help with laundry machine. Best breakfast on trip.

2026-09-19 • via Nuitee
S
Sonja • couple • us
7
Mhhhh
Pros:

Check in - Staff had posted a sign to call if anything was needed. I called the number only to hear a phone ring behind me. I turned around and he was in the corner sleeping. WOW, then it took almost 30 minutes to check in to the hotel. Staff said they could "see" our reservation but could not "get" to it. After calls and typing for 20 minutes, he was finally able to check us in.
Room - Okay, nothing special, very dark interior finishings. Sheet was balling and very rough. Towels were old and very rough. Entrance light to room flashed repeatedly whenever turned on.
Breakfast - Just wanted a coffee. Same staff member as check in was there and he had no idea how to get the coffee to work. It only gave hot water and he was very puzzled as to what to do. I finally just left without my coffee.
This was a basic hotel. We arrived at 1am and were gone by 7am so I guess it served its purpose. But that check in fiasco was a mess. When we left, again same staff, the only words he said were "Do you want a receipt". That's it, not a word more.

2026-09-17 • via Nuitee
T
Tracey • extended_group • us
10
2026-09-15 • via Nuitee