HOTEL BOUTIQUE Santa Helena

Hotels
9.6 (82 reviews)
Carrera 10 No 4 - 78 , Villa de Leyva , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent service
Delicious breakfast
Beautiful location
Cons:
Noise between rooms
Privacy concerns

Categories

Cleanliness
9.41
The hotel is very clean and well-maintained, with personal and consistent attention to cleanliness mentioned.
Service
9.88
The service is highlighted as excellent by multiple guests, with Consuelo being particularly praised for her friendliness and attentiveness.
Location
9.42
Described as having a good location, allowing for disconnecting from the city's center.
Room Quality
9.37
The rooms are described as comfortable and well-designed, with cozy beds.
Amenities
9.4
The amenities are generally well-received, though minor complaints about privacy and amenities are noted.
Value for Money
9.56
Good quality for the price, especially considering the location and service.
Food and Beverage
9.91
The breakfast is frequently praised for being delicious and plentiful.
Overall Experience
9.88
Guests expressed high satisfaction with their stay and a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:53

Property Description

Luxurious Accommodation
Casa Hotel Santa Helena Boutique offers elegant rooms with modern amenities including a kitchenette and flat-screen TV. Guests can relax in the garden or on the terrace, making it a perfect retreat after a day of exploring Villa de Leyva.

Convenient Services
With a 24-hour front desk, shuttle service, and free WiFi, guests can enjoy a hassle-free stay. The hotel also provides room service, ensuring comfort and convenience for all visitors.

Outdoor Activities
Located near popular attractions like Iguaque National Park, guests can easily indulge in outdoor adventures such as hiking and biking. After a day of exploration, unwind in the shared lounge or enjoy a drink at the on-site bar.

Experience the perfect blend of comfort and adventure at Casa Hotel Santa Helena Boutique. Book your stay now for an unforgettable getaway.

Important information:

Please be aware that a deposit of 50% of the total amount of the reservation in advance will be asked after booking.

Important: Paying at the property with credit card has an additional 5% fee.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 82 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 9.56
Food and Beverage: 9.91
Overall Experience: 9.88
J
Johanna Fernanda • extended_group • co
10
Excelente lugar
Pros:

Excelente lugar, nos encantó y superó las espectativas, lo recomiendo y volvería allí sin dudar. Perfecto para descansar y disfrutar en familia, amigos o pareja. Cerca al centro pero sin ruido, 10/10 en los servicios, amabilidad, instalaciones y decoración del lugar, todo excelente.

2026-04-27 • via Nuitee
N
Nieves vargas • solo_traveller • co
10
2026-04-19 • via Nuitee
R
Richard • solo_traveller • cw
7
2026-04-17 • via Nuitee
C
Cesarcoro6 • extended_group • co
10
Pros:

Excelente atención y limpieza de lugar

2026-04-13 • via Nuitee
• couple • co
8
2026-04-07 • via Nuitee
C
Carolina • couple • co
8
Descanso total en familia !!!
Pros:

Esta muy bien ubicado, muy bien decorado. Muy buena nuestra habitación y sale delicioso el agua de la ducha. Delicioso el desayuno. La zona es muy tranquila y pudimos dormir muy bien. Es un hotel muy familiar. Genial que tiene su parqueadero.

Cons:

Queremos felicitar a Elena y Selena muy cordiales y manteniendo todo muy organizado y limpio

2026-04-05 • via Nuitee
K
Katia • couple • co
10
Súper cómodo y solo a tres cuadras del Centro.
Pros:

Los desayunos de la señora Santa Helena y Selena.

2026-04-04 • via Nuitee
C
chica aristizabal • couple • co
10
Hermoso y amañador sitio
Pros:

El lugar precioso muy tranquilo ☺️

Cons:

Calle de llegada oscura

2026-04-02 • via Nuitee
M
Maria Alejandra • extended_group • co
10
Pros:

El desayuno incluido muy rico y muy completo

2026-04-01 • via Nuitee
J
Juan Sebastian • couple • co
10
Pros:

Staff willingness to help, we arrived late and they wait for us. Breakfast was good. It's a classic house renovated.

2026-03-30 • via Nuitee
J
Juan Esteban • couple • co
10
2026-03-30 • via Nuitee
C
Carlos • couple • co
1
Cons:

Ponen un precio menor en las habitaciones pero no es el real

2026-03-24 • via Nuitee
P
Paola • extended_group • co
10
Todo muy bueno
Pros:

La Atencion, el lugar y el desayuno estuvo muy bien, el Baño tiene muy buena iluminación natural

Cons:

Al baño le falta la puerta de la ducha, y falta un poco de iluminación artificial en la habitación

2026-03-23 • via Nuitee
D
Diego • couple • co
9
2026-03-19 • via Nuitee
K
Kath • couple • co
10
Excelente alojamiento
Pros:

La atención es súper amable, pudimos usar el parqueadero, el desayuno estaba deli y la habitación era muy cómoda, y limpia. Espero volver en algún momento.

2026-03-19 • via Nuitee
P
Pierre • family_with_children • de
8
2026-03-17 • via Nuitee
P
Pierre • couple • de
10
2026-03-17 • via Nuitee
A
Anna • solo_traveller • nl
9
Pros:

The staff was sweet and very helpful!

Cons:

It was a bit further from the main square than i had anticipated

2026-03-08 • via Nuitee
A
Angel • couple • de
9
2026-03-03 • via Nuitee
C
Camilo • family_with_children • co
8
Buen hotel
Pros:

Buen lugar para vistar Villa de Leiva. Tranquilo y a una distancia relativamente corta de la plaza principal.

Cons:

Hay una nueva administración y aún faltan algunoss ajustes.

2026-02-23 • via Nuitee