Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Good breakfast
Cons:
Poor housekeeping
Inconvenient location
Extra unexpected charges

Categories

Cleanliness
6.76
Several reviews mention poor housekeeping and towels not being changed.
Service
9.23
Mixed feedback, but generally positive interactions with staff noted.
Location
7.77
Location is mentioned as inconvenient due to steep hills.
Room Quality
8.72
Rooms described as comfortable and well-decorated.
Amenities
8.25
Amenities are adequate, but missing certain items like hairdryers.
Value for Money
7.21
Costs were considered high relative to experiences, especially with extra charges.
Food and Beverage
9.76
Breakfast was consistently praised as good and varied.
Overall Experience
8.73
Overall stays were enjoyable despite noted criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:43

Property Description

Central Location in Cusco
Home Garden Hotel offers a prime location in the heart of Cusco, making it convenient for guests to explore the city's popular attractions such as Holy Family Church and Cathedral of Cusco.

Comfortable and Well-Equipped Rooms
Guests can relax in rooms equipped with modern amenities including a flat-screen TV, private bathroom, and a terrace with stunning city views, ensuring a comfortable stay during their visit.

Convenient Services and Facilities
With a 24-hour front desk, airport transfers, and free WiFi, Home Garden Hotel strives to provide excellent service to its guests, promising a hassle-free and enjoyable experience.

Book your stay at Home Garden Hotel for a memorable and convenient accommodation experience in Cusco.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CUZ

Location

Guest Reviews

8.3
Based on 1206 reviews
Cleanliness: 6.76
Service: 9.23
Location: 7.77
Room Quality: 8.72
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 9.76
Overall Experience: 8.73
G
Giacomo • extended_group • it
8
Ci tornerei sicuramente.
Pros:

L'hotel si trova nella parte medio-alta della città, nel quartiere di San Blas. E' estremamente tranquillo e silenzioso e il giardino interno è delizioso. La colazione è molto buona anche se non eccessivamente variegata. La colazione da asporto non era buonissima; mi sarei aspettato prodotti confezionati migliori.
E' stato possibile lasciare le valigie fin dal giorno prima del check in (siamo arrivati a Cusco, abbiamo lasciato le valigie, siamo subito ripartiti per Aguas Calientes e siamo tornati in hotel il giorno dopo).
Talvolta, alcuni tour non riescono a fare il prelievo da questo hotel per la posizione, ma è facile organizzare il pick up due o tre strade sotto l'hotel.

Cons:

La camera era un po' fredda (ci sono stato nella seconda metà di agosto).

2026-09-19 • via Nuitee
J
Jeroen Bouma • solo_traveller • nl
8
2026-09-19 • via Nuitee
C
Claudia • solo_traveller • de
9
Pros:

Staff was super nice and helpful. Common areas are very cute and good to relax in. The hotel has beautiful views and is in good proximity to everything we wanted to see in Cusco. Rooms are big.

Cons:

We were in one of the rooms on the ground. If someone is in the room above you hear everything. Just them walking around is super loud. If people leave for tours or the airport at 3 or 4am, you'll be awake as well.
The breakfast was the same every single day. We were there for 10 days. Ended up going to cafes as well for breakfast to have some variety.
Some things could really benefit from an update:
- Our hand towels always had huge holes in them
- Bathroom facilities are old
- The heater in the room was not very safe (plugs bent, cable got hot)
- Need to run the shower for a long time before hot water kicks in

2026-09-19 • via Nuitee
T
Takács • couple • hu
4
Van hova fejlődni
Pros:

Jó elhelyezkedés
Kétszer szálltunk meg itt egymás után egy nap elteltével. Először normális volt a szoba a személyzet is.Másodjára kritikán aluli….

Cons:

Koszos a hely. Szakadt törölközőt adtak. Folytonos csatorna szag. Mindent hallani.
Az egyik férfi recepciós köszönni nem volt képes…

2026-09-17 • via Nuitee
R
Ricardo • family_with_children • mx
9
Pros:

esta en una zona muy bonita a pocas cuadras de la plaza de armas pero pues se localiza hacia arriba, el llegar caminando se complica un poco porque cansa, pero esta en una zona muy bonita!!!!

2026-09-17 • via Nuitee
K
Kenneth • solo_traveller • pr
10
An excellent choice to stay in Cusco.
Pros:

The location, the staff and how clean if was.

Cons:

N/A

2026-09-16 • via Nuitee
J
Jacky • family_with_children • pe
5
2026-09-12 • via Nuitee
I
Iga • couple • pl
6
2026-09-09 • via Nuitee
K
Karen • family_with_children • co
9
Cómodo y centrado
Pros:

La habitación es muy hermosa y acogedora, las personas que atienden son muy amables y siempre dispuestas a ayudar, nos permitieron dejar nuestras maletas luego del check -out ya que nuestro vuelo era en la tarde

Cons:

Siento que las habitaciones podrían tener un poco más de iluminación

2026-09-05 • via Nuitee
J
JORGE • solo_traveller • br
8
CUSCO
Pros:

Atendimento, cama

Cons:

Banheiro pequeno, café da manhã fraco, localização é péssima.

2026-09-04 • via Nuitee
M
Michele • couple • it
6
2026-09-02 • via Nuitee
D
Diego • solo_traveller • ar
6
Decepción
Pros:

Nada. Desde que llegamos el de recepción una mala vibra tremenda.
Las fotos no describen la realidad.
Toallas manchadas. Sabanas con pelos. Bajo de la cama mugre.
Ruidos de las habitaciones lindantes en horario de descanso.
El desayuno una vergüenza, si bien nos fuimos antes del horario del desayuno el de recepción nos dio una vianda que era horrenda.

Cons:

Nada

2026-09-01 • via Nuitee
C
Camillo • couple • it
8
2026-08-30 • via Nuitee
C
Camillo • couple • it
7
2026-08-30 • via Nuitee
R
Raffaella • couple • it
7
Piacevole soggiorno nel quartiere di San Blas con vista della città di Cusco dall’alto
Pros:

La vista della città dall’alto, la tranquillità del posto e i bei murales di flora e fauna che adornano le pareti

2026-08-29 • via Nuitee
R
RAYSA LIZETH • solo_traveller • pe
9
Pros:

El agüita caliente, el desayuno, no hacía frío y el silencio.

Cons:

El ruido de la madera del piso, pero era pasable.

2026-08-28 • via Nuitee
P
paolo • couple • us
4
Cons:

It wasn’t like the pictures, the doors let all the cold air in from the bottom, the towels had holes, one channel on the TV, and one of the lamps didn’t work.

2026-08-26 • via Nuitee
E
Eilhart • couple • pe
10
2026-08-24 • via Nuitee
X
Xabier • solo_traveller • es
10
2026-08-24 • via Nuitee
C
Cesar • solo_traveller • pe
7
Pros:

El lugar

Cons:

Personal

2026-08-24 • via Nuitee