Palacio del Inka, a Luxury Collection Hotel, Cusco

Hotels
Luxury Collection
9.6 (863 reviews)
Plazoleta Santo Domingo, 259 , Cusco , pe

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Historical significance
Cons:
Room location was inconvenient
Early morning disturbances

Categories

Cleanliness
9.41
The historic hotel sparkles with comfort and cleanliness.
Service
9.99
Incredible service from staff, especially Daniel at the concierge desk.
Location
9.92
A stunning location steeped in history.
Room Quality
8.37
The room was away from lobby and hard to navigate.
Amenities
9.9
The hotel offers a wide range of luxury amenities.
Value for Money
9.36
The experiences at the hotel justify the cost.
Food and Beverage
9.91
The breakfast and dining options are fabulous.
Overall Experience
9.98
An unforgettable stay with remarkable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:56

Property Description

Luxurious Accommodation and Amenities

Palacio del Inka, a Luxury Collection Hotel, Cusco, offers stylish and modern rooms with heating, cable TV, and quality linen. Suites can provide oxygen and coca tea for high altitude comfort.

Culinary Delights and Leisure

Indulge in a buffet breakfast, local and international cuisine at the restaurant, and unwind at the bar with stunning views. Enjoy complimentary Pisco lessons and unlimited local calls during your stay.

Wellness and Activities

Take advantage of the on-site gym, indoor swimming pool, and partnership with Venturia travel agency for city tours. Explore the hotel facilities with a guided tour and visit the nearby Tambo del Inka, a Luxury Collection Resort & Spa.

Book now for an unforgettable experience at Palacio del Inka, Cusco!

Important information:

All minors must present their ID and be in the company of one or both parents. The hotel must comply with the LAW 30802: The purpose of this law is to establish conditions for the entry of children and adolescents in order to guarantee their protection and integrity.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please Note: Destination Fee is per night, mandatory, and is not included in the room rate.
This fee includes:
-Daily buffet breakfast
-Unlimited local calls
-Daily coca infusion
-Pisco sour making lessons (Includes 02 pisco sours)
-Spa voucher (25 USD)
-Access to Press Reader
-Daily High-speed Internet Access
-Audio guide (Plaza de Armas and Cusco Cathedral)
-Walking Hotel Tour (daily at 5:00pm)

Please note that breakfast is not included in children / child rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 863 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 8.37
Amenities: 9.9
Value for Money: 9.36
Food and Beverage: 9.91
Overall Experience: 9.98
L
Lukasz couple gb
10
A perfect acclimatisation stay in this fabulous hotel before taking on the Salkantay trek
Pros:

A fantastic centrally located hotel. Clean with great facilities. An amazing buffet breakfast. Fabulous and friendly staff. An amazing ration of price to quality of our stay. Do not look for anything else while in Cusco. Book this one and you will not be disappointed.

Cons:

Nothing

2026-06-06 via Nuitee
1
111arnc Family
10
Home base before and after the Classic Inca Trek.
Pros:

Palacio Del Inka is beautiful and the rooms are excellent. The beds are extra comfy which was needed before and after our 4 day 3 night Inca Trail trek. 😀 Wonderful dining. Best of all was the exceptional staff which treated Laura and I like good friends. Excellent location near De Armas Plaza and Convent Santa Domingo. Beautiful interior and courtyards.

2026-06-04 via Tripadvisor
S
sebastian solo_traveller ar
10
Muy bien
Pros:

La arquitectura e historia del lugar.

Cons:

El wifi

2026-06-04 via Nuitee
A
Astrid Paula family_with_children es
10
2026-06-04 via Nuitee
M
markvdberg1 Couples Brisbane, Brisbane Region, Queensland
10
Outstanding experience 5 star hotel
Pros:

Our stay at Palacio del Inka was one of the highlights of our visit to Peru. The hotel beautifully combines luxury, history, and authentic local character. The location is excellent, within easy walking distance of Cusco’s main attractions, and the historic architecture creates a truly unique atmosphere.

The rooms were comfortable and elegant, the breakfast was excellent, and every member of the staff was warm, professional, and genuinely welcoming. The hotel’s attention to detail and commitment to guest service were evident throughout our stay.

A special mention must go to Ruth, the Concierge, who went far above and beyond to make our stay exceptional. Nothing was too much trouble for her. She provided outstanding recommendations, assisted with arrangements and logistics, and was always available with a friendly smile and a genuine desire to help. Her local knowledge, professionalism, and personal attention made a tremendous difference to our experience in Cusco. Ruth is a true asset to the hotel and exemplifies the highest standards of hospitality.

We would not hesitate to stay at Palacio del Inka again and highly recommend it to anyone visiting Cusco. Thank you to Ruth and the entire team for making our stay so memorable.

2026-06-03 via Tripadvisor
D
Dalit couple il
10
Great hotel
2026-06-03 via Nuitee
J
Jeffrey solo_traveller ca
10
2026-06-03 via Nuitee
3
339mia Couples Seattle, Washington
10
Great place to stay in Cusco
Pros:

A former residential mansion that sits across from a famous temple. Features big rooms, beautiful Andean décor and a charming courtyard. The people were great and the breakfast buffet was exceptional.

2026-06-02 via Tripadvisor
P
petersage1964 Friends getaway Mount Pleasant, South Carolina
10
The only place to stay in Cusco⭐️⭐️⭐️⭐️⭐️
Pros:

Miguel,Emerson,Badir,Ruth are four of the five stars from this rating. The fifth star would be the actual hotel. The entire staff has been beyond professional and welcoming. they provide a solid gluten-free menu along with spectacular food. highly recommend the hot chocolate by the fire pit under the Southern Cross

2026-06-01 via Tripadvisor
M
mcO2832VQ Family
10
Memorable, special stay
Pros:

We had a wonderful stay at the Palacio del Inka in Cusco, and what made it truly memorable was the staff. From the moment we arrived, everyone treated us with genuine warmth and care. Two people deserve special mention: Walter in the lobby was unfailingly courteous, attentive, and informative, always ready with a smile and whatever we needed, and Jonathan in housekeeping took such pride in his work that our room was immaculate and welcoming every single day. Both went out of their way to make us feel at home.

The rest of the team was just as wonderful: gracious, professional, and clearly devoted to their guests. The dinner show celebrating Inca culture was a highlight of the entire trip: touching, beautiful, and a heartfelt window into the region’s heritage that we won’t soon forget. The hotel itself is both luxury and history.

If you’re staying in Cusco, this hotel and its people will make your visit special. Thank you, Walter, Jonathan, and the entire staff, for everything.

2026-05-31 via Tripadvisor
C
CherryHillsMom Family Denver, Colorado
10
Palacio in cusco
Pros:

The hotel is beautiful! Excellent location. Carlos took such good care of us. All kinds of things. Luggage, oxygen he was great!

2026-05-31 via Tripadvisor
H
HulahoopAnnie Friends getaway Iron Station, North Carolina
10
Salkantay Pass Trek to Machu Picchu
Pros:

The staff took personal attention and making sure that we were taken care of every step of the way.

2026-05-31 via Tripadvisor
L
lindacU8925NR Friends getaway Denver, North Carolina
10
Fabulous!!
Pros:

Walter who always greeted us at the front door was amazing!! it was professional, courteous, helpful, and friendly. I love the harvest at the morning breakfast, which provided very special ambience to the morning. The bedding and beds were so comfortable and cozy. I would highly recommend this hotel.

2026-05-31 via Tripadvisor
A
Anna couple fr
9
Pros:

Struttura spettacolare
Simpatiche esperienze nel pomeriggio

Cons:

Avrebbero potuto includere l’accesso alla piscina nel prezzo della camera (bisogna pagare un extra per accedere)

2026-05-31 via Nuitee
A
alinec541 Couples Washington
10
Perfect place to stay!
Pros:

Beautiful hotel with a lovely staff

2026-05-30 via Tripadvisor
M
María José solo_traveller cl
10
Hotel espectacular
Pros:

El diseño del hotel manteniendo la cultura colonial y 100% la amabilidad del personal del.hotel.

2026-05-30 via Nuitee
L
lsW2239HI Friends getaway
8
Palacio del Inka
Pros:

The location of the hotel and its ambience is perfect for your stay in Cusco. I have to give a shout out to Walter, he was genuinely helpful and kind. This is the kind of employee that makes your business sparkle.

2026-05-29 via Tripadvisor
W
W1922BHjenniferc Couples
10
My favorite hotel ever
Pros:

My fav hotel. Emerson did an amazing job helping us. He is the best concierge I’ve ever had. He helped us just about every day. Also Daniel Yxi was an amazing bartender. He was always super friendly made amazing piscos sours.

2026-05-28 via Tripadvisor
W
W6871DCkevinh Family Plainfield, Illinois
10
Wonderful Hotel/Exceptional Service
Pros:

This is a wonderful hotel and would highly recommend this for your stay in Cusco. Centrally located, and overall just an exceptional facility. I must include in this review the over and above service that Ruth , the hotel concierge, provided us. We had trouble with our airline after cancelled flights and she helped us with arranging our flight accommodations. Thank you Ruth!
When we make the visit to Cusco in the future, we will definitely stay at this property. You should as well

2026-05-27 via Tripadvisor
S
sanaaA4320KC Family
10
Historical charm
Pros:

Beautiful historical hotel with exceptional service and staff.

We stayed here 2 nights with young children, and really enjoyed it. From the unique hotel history to the outstanding breakfast experience. It all was so special.

Our only recommendation is that the rooms need some updating, but it does add to the charm of the hotel.

2026-05-25 via Tripadvisor