Palacio del Inka, a Luxury Collection Hotel, Cusco

Hotels
Luxury Collection
9.6 (739 reviews)
Plazoleta Santo Domingo, 259 , Cusco , pe

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable beds
Historical significance
Cons:
Room location was inconvenient
Early morning disturbances

Categories

Cleanliness
9.41
The historic hotel sparkles with comfort and cleanliness.
Service
9.99
Incredible service from staff, especially Daniel at the concierge desk.
Location
9.92
A stunning location steeped in history.
Room Quality
8.37
The room was away from lobby and hard to navigate.
Amenities
9.9
The hotel offers a wide range of luxury amenities.
Value for Money
9.36
The experiences at the hotel justify the cost.
Food and Beverage
9.91
The breakfast and dining options are fabulous.
Overall Experience
9.98
An unforgettable stay with remarkable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 04:56

Property Description

Luxurious Accommodation and Amenities

Palacio del Inka, a Luxury Collection Hotel, Cusco, offers stylish and modern rooms with heating, cable TV, and quality linen. Suites can provide oxygen and coca tea for high altitude comfort.

Culinary Delights and Leisure

Indulge in a buffet breakfast, local and international cuisine at the restaurant, and unwind at the bar with stunning views. Enjoy complimentary Pisco lessons and unlimited local calls during your stay.

Wellness and Activities

Take advantage of the on-site gym, indoor swimming pool, and partnership with Venturia travel agency for city tours. Explore the hotel facilities with a guided tour and visit the nearby Tambo del Inka, a Luxury Collection Resort & Spa.

Book now for an unforgettable experience at Palacio del Inka, Cusco!

Important information:

All minors must present their ID and be in the company of one or both parents. The hotel must comply with the LAW 30802: The purpose of this law is to establish conditions for the entry of children and adolescents in order to guarantee their protection and integrity.

When booking 9 rooms or more, different policies and additional supplements may apply.

Please Note: Destination Fee is per night, mandatory, and is not included in the room rate.
This fee includes:
-Daily buffet breakfast
-Unlimited local calls
-Daily coca infusion
-Pisco sour making lessons (Includes 02 pisco sours)
-Spa voucher (25 USD)
-Access to Press Reader
-Daily High-speed Internet Access
-Audio guide (Plaza de Armas and Cusco Cathedral)
-Walking Hotel Tour (daily at 5:00pm)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 739 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 8.37
Amenities: 9.9
Value for Money: 9.36
Food and Beverage: 9.91
Overall Experience: 9.98
M
Martin. couple pe
9
Excelente Hotel
Pros:

La habitación amplia y el personal muy amable

Cons:

Nada

2026-03-21 via Nuitee
V
vkitaura Solo travel Redwood City, California
10
Exceptional Service from Juan
Pros:

We had a truly wonderful experience, and Juan was a highlight of our stay.

He provided attentive, thoughtful service with a natural warmth that made us feel genuinely welcomed. His professionalism was evident, yet he carried it with an ease and kindness that made every interaction feel personal and relaxed.

Juan also worked incredibly hard throughout our visit, always present, attentive, and focused, yet never rushed. He anticipated our needs without being intrusive, and his calm, friendly presence added so much to the overall atmosphere.

It’s clear he takes great pride in his work, and it shows in every detail.

Thank you, Juan, for making our experience so enjoyable. You are a true asset to this beautiful hotel.

2026-03-19 via Tripadvisor
M
Matthew family_with_children us
10
2026-03-19 via Nuitee
M
MIGUEL couple fr
10
Certainement le plus bel hôtel de Cusco
Pros:

Tout est incroyable. L’histoire du lieu est parfaitement préservé. Le personnel est très professionnel et adorable. Les chambres sont luxueuses et parfaitement équipées. L’emplacement est très bien pour visiter Cusco.

2026-03-18 via Nuitee
M
Marta couple is
9
2026-03-17 via Nuitee
A
Alexandra family_with_children us
10
2026-03-15 via Nuitee
Þórarinn couple is
10
2026-03-15 via Nuitee
T
taryncates Couples
10
The staff is 10/10!
Pros:

The room was beautiful but the staff is what made our trip amazing.

The whole concierge team (especially Ruth and Daniel) were incredibly helpful.

The bartenders at Rumi were amazing. Especially Rodrigo and Daniel!

The welcome team (Walter) was amazing!

At the restaurant, Christian was a great waiter and Eva was a great hostess!

We also got a great massage and had a wonderful stay!!

2026-03-14 via Tripadvisor
J
Jorunnp Couples
10
Next level experience
Pros:

We had a lovely stay at the Inka hotel but the highlight was without a doubt the adventure dinner in the pairing tasting menu. The historical and expectise guidelines from Guido and Miguel took the dinner experience to another level.
Jorunn, Thorarinn, Marta and Haddi from Iceland

2026-03-12 via Tripadvisor
B
BoardingPass789574 Couples
10
Fabulous service and best location!
Pros:

We had an amazing stay and the cherry on top was the wonderful service we had at the hotel.
The team was hands on with everything.
Special mention to Daniel from the concierge team who was extremely
attentive and helpful and made it a very special stay.

2026-03-12 via Tripadvisor
P
Pascal couple ch
10
Une expérience inoubliable a tous les niveaux
Pros:

Tout !!! Une merveille a vivre …

2026-03-12 via Nuitee
C
CarrieBryantSalazar Friends getaway
10
Exceptional Service and Genuine Care
Pros:

Our stay at Palacio del Inka in Cusco was absolutely wonderful. The hotel itself is beautiful and full of history, but what truly made our experience unforgettable was the incredible staff.

One person in our group experienced altitude sickness, and the staff responded immediately with kindness and care. They brought her oxygen, checked on her frequently, and made sure she was comfortable. Their attention and compassion went far beyond what we expected.

The entire team made us feel welcomed and truly cared for.

I have never experienced friendlier service, and we are so grateful for how the staff went above and beyond. I would highly recommend this hotel to anyone visiting Cusco.

2026-03-11 via Tripadvisor
K
Kristin solo_traveller de
10
2026-03-11 via Nuitee
A
allysona323 Couples
10
Book it!
Pros:

Amazing hotel and restaurant. The service is stellar. From arrival we were treated like honored guests. The restaurant was delicious and Guido our server was outstanding. Oh, and seriously this place smells wonderful.

2026-03-10 via Tripadvisor
W
W1253GEhollyr Couples
10
Fine Dining
Pros:

Everything was absolutely fantastic at Inti Raymi! Our waiter, Guido, was incredibly nice and provided very attentive service throughout the entire meal.
The restaurant has a beautiful, romantic atmosphere with historic architecture and candlelight that made for a perfect evening. The food was great as well—we especially loved the ceviche. To top it all off, the staff made my birthday feel so special by singing to me and bringing out a surprise treat. I highly recommend this spot for anyone looking for an elegant and memorable dining experience in Cusco!

2026-03-10 via Tripadvisor
J
joemW6006HU Family
10
We LOVED Palacio del Inca
Pros:

We had a wonderful experience at Palacio del Inka! It’s a beautiful hotel in primo location, but the best thing about it is the staff - friendly, warm, welcoming and so willing to help! I especially want to recognize the concierge staff, Lidia and Emerson, who went above and beyond multiple times to make our stay special!

2026-03-10 via Tripadvisor
F
FellowTraveler531668 Couples
10
Feeling like a colonial princess
Pros:

The hotel is in an ideal location, walking distance from every major historic landmark. Right across the street from Qorikancha.

The staff is amazing in every sense of the word, going out of their way to make our experience memorable. The concierge team is one of the warmest I've ever met.

The ambiance of the hotel is cozy but grandious at the same time. Every corner has a magical touch, every space carefuly curated.

The rooms are great, and the beds and pillows are incredible!

2026-03-07 via Tripadvisor
C
C1818WGaidac Family
10
A home away from home
Pros:

The staff is amazing. Everyone is really kind and always willing to help with everything. Daniel & Lydia are the best, they made us feel at home.

The breakfast buffet has options for everyone and the food is delicious. The food at bar is also great, especially the Rumi Bites for two.

The views from the hotel are pretty cool. If your room has a balcony, enjoy it!

Lastly, there are fun activities for the guests everyday, including a tour around the property and an Inca music ceremony, can’t recommend it enough.

2026-03-05 via Tripadvisor
V
V486XAraulc Family
10
Unforgettable location to spend a birthday at
Pros:

I had an amazing experience since the moment I stepped a foot outside of the hotel shuttle. Concierge people was very helpful and polite. We had the pleasure of meeting Lidia and Daniel who were superb hosts and also really nice people. Overall, everyone was very proactive and helped their guests to have a welcoming experience. Each day we stayed at the hotel was wonderful! They also helped us to arrange taxi service and restaurant reservations when needed. Thanks a lot to everyone that made this trip a beautiful moment. I did really have a Happy Birthday celebrating with you guys. See you next time.

2026-03-05 via Tripadvisor
V
victorraziela Family
10
Amazing! 🤩
Pros:

Lidia & Daniel were amazing hosts, all the staff made us feel at home, great food, will totally recommend the place.

2026-03-05 via Tripadvisor