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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Packed lunches
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Currency exchange
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Hammam
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Evening entertainment
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Public Bath
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Entertainment staff
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Japanese garden
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Horse riding nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Amenities
Palacio del Inka, a Luxury Collection Hotel, Cusco, offers stylish and modern rooms with heating, cable TV, and quality linen. Suites can provide oxygen and coca tea for high altitude comfort.
Culinary Delights and Leisure
Indulge in a buffet breakfast, local and international cuisine at the restaurant, and unwind at the bar with stunning views. Enjoy complimentary Pisco lessons and unlimited local calls during your stay.
Wellness and Activities
Take advantage of the on-site gym, indoor swimming pool, and partnership with Venturia travel agency for city tours. Explore the hotel facilities with a guided tour and visit the nearby Tambo del Inka, a Luxury Collection Resort & Spa.
Book now for an unforgettable experience at Palacio del Inka, Cusco!
All minors must present their ID and be in the company of one or both parents. The hotel must comply with the LAW 30802: The purpose of this law is to establish conditions for the entry of children and adolescents in order to guarantee their protection and integrity.
When booking 9 rooms or more, different policies and additional supplements may apply.
Please Note: Destination Fee is per night, mandatory, and is not included in the room rate.
This fee includes:
-Daily buffet breakfast
-Unlimited local calls
-Daily coca infusion
-Pisco sour making lessons (Includes 02 pisco sours)
-Spa voucher (25 USD)
-Access to Press Reader
-Daily High-speed Internet Access
-Audio guide (Plaza de Armas and Cusco Cathedral)
-Walking Hotel Tour (daily at 5:00pm)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
This hotel and staff were spectacular! From coordinating transfers and excursions before our arrival, to on site attention, to departure, every touch point was beyond expectation. The staff responded quickly to all requests, provided invaluable insight upon arrival, and had a smile with every interaction. We were thrilled to have stayed here during our dream trip to see Machu Picchu and Rainbow Mountain!
Le personnel est vraiment agréable et compétent
C’est très beau
The hotel was historic and beautiful! The staff were absolutely amazing and incredibly attentive. Carlos our porter helped us constantly with all of our (many and heavy) bags and went above and beyond.
Tudo
Hands down the best hotel I've ever been to! All of the workers are incredibly attentive and there are a wide variety of experiences offered. We were able to enjoy the ancestral experience, hotel tour, and pisco class with Daniel. I highly suggest all three. They also have a baby alpaca at the hotel every day and incredibly comfortable beds. I highly suggest staying here, it's an unforgettable experience!
It's a 5 star hotel and provides all the service and ammenaties you would expect. Helpful, courtous staff, compfortable rooms centrally located in a wonderfull old building.
Location the hotel itself beautiful
Nothing
The property is gorgeous!!! Well maintained unique features and architecture of the hotel. It’s a spacious hotel but easy to navigate and find amenities and the restaurants. Great location, lots of food options and activities to do in the area.
Nothing I enjoyed everything about this property!
Difícil establecer una suerte de distinción entre tanta excelencia, buena atención, buen gusto, arte, historia y toda la calidez humana de todo el personal.
Mención especial a los chicos del bar: Rodrigo, Ingrid y Omar que nos dieron una nota cariñosa y un presente para celebrar nuestra alegría; también a Lidia, que compartió su pasión por la historia y el arte con nosotros; también para Eva y todo el equipo del restaurant; nunca nos pasó de ser tan pero tan bien atendidos, de sentir profunda y sinceramente la calidez del servicio.
El palacio del inca es el hotel perfecto.
Absolutamente nada que objetar.
My experience at Palacio del Inka was unforgettable. It is a special and unique property and the service was beyond outstanding. The staff was without exception warm, courteous, helpful, and knowledgeable. Samuel, Franceska, and Josue greeted us every morning with unfailing courtesy and kindness. I highly recommend that you find an opportunity to visit this property!
Everything about this hotel is AMAZING. It is one of the nicest hotels I have ever stayed at., The spa is great, the breakfast delish and it's like staying in a museum. Loved every minute.
Nothing.
Hermoso hotel! Super recomendable!
Nada
Staff are well trained, very friendly and so welcoming.
The reception and the lobby is superb. We thought we needed to be here to have the whole experience completed in this palace.
The room is comfortable as well as the bed and the pillows.
Breakfast is good.
The bath tub is too narrow even for standing to have a shower. Also the water was leaking out of the glass. We had to dry the floor after every shower.
In the second day the service at the restaurant for breakfast was too slow. There was no hot water for the tea and it took them time to fill it, however the water wasn’t that hot. The egg took too long to get ready. There were few tables full of dirty plates and huge mess.
The property is outstanding. Staff, service, location, comfort, breakfast, etc.
It is an expensive choice.
This was the most fantastic hotel - so beautiful, wonderful people and service, and great location. The breakfast was over the top (and included) and the restaurant beautiful. We also enjoyed the tour of the history of the hotel (I think with Lydia?). She was terrific and the tour ended with a wonderful Inca dancer and music.
Directly after we met Daniel in the bar for the Pisco Sour class. He was fun and entertaining and the Pisco Sour he taught us was absolutely delicious. Can't wait to try it at home!
We loved the entire experience of our two nights here and so appreciate having been treated so well by the staff here.
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