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Facilities
Property facilities
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Packed lunches
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Currency exchange
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Hammam
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Allergy-free room
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Kid meals
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Evening entertainment
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Public Bath
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Entertainment staff
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Japanese garden
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Horse riding nearby
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Bicycle-friendly property
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Amenities
Palacio del Inka, a Luxury Collection Hotel, Cusco, offers stylish and modern rooms with heating, cable TV, and quality linen. Suites can provide oxygen and coca tea for high altitude comfort.
Culinary Delights and Leisure
Indulge in a buffet breakfast, local and international cuisine at the restaurant, and unwind at the bar with stunning views. Enjoy complimentary Pisco lessons and unlimited local calls during your stay.
Wellness and Activities
Take advantage of the on-site gym, indoor swimming pool, and partnership with Venturia travel agency for city tours. Explore the hotel facilities with a guided tour and visit the nearby Tambo del Inka, a Luxury Collection Resort & Spa.
Book now for an unforgettable experience at Palacio del Inka, Cusco!
All minors must present their ID and be in the company of one or both parents. The hotel must comply with the LAW 30802: The purpose of this law is to establish conditions for the entry of children and adolescents in order to guarantee their protection and integrity.
When booking 9 rooms or more, different policies and additional supplements may apply.
Please Note: Destination Fee is per night, mandatory, and is not included in the room rate.
This fee includes:
-Daily buffet breakfast
-Unlimited local calls
-Daily coca infusion
-Pisco sour making lessons (Includes 02 pisco sours)
-Spa voucher (25 USD)
-Access to Press Reader
-Daily High-speed Internet Access
-Audio guide (Plaza de Armas and Cusco Cathedral)
-Walking Hotel Tour (daily at 5:00pm)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for US$15 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Las instalaciones del hotel, el trato del personal y el resaturant. Gran experiencia.
Todooooo
Es todo espectacular
The whole hotel was amazing!! Couldn’t fault anything!!
O hotel é excelente! O quarto é super confortável e lindo, os funcionários são excepcionais, localização excelente e café da manhã é incrível! Gostei demais da experiência
The hotel itself is a beautiful historic site, the hotel provides tours and Pisco tastings and tea. It all feels very authentic and a very special experience overall.
I didn't like that we went as a family of four. And they charged us extra for having a 14 year old, even though she is a child...and didn't use any extra resources. When I made the reservation I was clear on the number of people in the room, yet we still were charged extra in the end. The hotel is a luxury stay and these discrepancies ruined the feeling in the end. So if you are traveling with your family be aware of these HUGE extra costs, had I known I would have booked a different room or hotel.
Beautiful property. Friendly, helpful staff. Location is perfect. There are many options for breakfast and most are very tasty. The eggs Benedict was not a good option.
This is a wonderful property and there really isn't a fault. The room we were in only had a very small window so seemed quite closed in. Not really an issue.
Buen servicio y buena ubicación en una maravillosa ciudad.
Ubicación, amabilidad del personal, desayuno muy bueno
El baño de la pieza bien apretado
Pieza tenía harto ruido al abrir la ventana
Excellent service all round.
Special thank you to Patricia and Emily. Took great care of us every morning at breakfast.
El servicio y trato del personal.
Todo me gustó
La gentillesse du personnel.
Waldir was such a great host! Helped out so much. Was struggling with altitude sickness, and Waldir made sure that I was comfortable. Super funny and gave a lot of great recommendations. Really cared to get to know us and catch up with us asking about our trips! Lovely stay, would come back
Top Lage, Frühstück, Service, Additionals wie die Hotel History Tour mit Surprise, Spa, alles!
We had a really memorable stay at Palacio del Inka. The hotel itself is beautiful, full of character and history, and it truly feels like you’re staying somewhere special in Cusco.
What stood out most to us was the people. We are so grateful to Lidia, who took such wonderful care of our family. She was incredibly kind and gentle with our kids and kept checking in on us, especially when one of them wasn’t feeling well. That level of care meant a lot.
A big thank you as well to Victor from housekeeping, who set up the rollaway bed. The way he prepared the room made it feel extra comfortable and thoughtful for our family.
The breakfast was good, and we also had dinner at the hotel one evening, which was better than we expected.
The only small note is that the location is a bit tricky since it’s on a hill and not right in the center, but it’s just a quick Uber ride to get around.
Overall, a warm and caring experience that we’ll remember.
The first thing you're struck by is the property itself, the beautiful, historic building, magnificently restored and decorated. Next, the location - opposite the Coricancha and in the heart of the historic district, a short, pleasant stroll from the Plaza de Armas, but far enough away from the noise, hustle & bustle. Last but not least, the staff - SO friendly, warm, courteous and attentive - they make a great place even better. We especially appreciated Lidia and Emerson in the concierge office, who helped us in so many ways. Wonderful buffet breakfast, too!
Nothing bad to say. It ain't cheap, but you get what you pay for.
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