Casa Cartagena Boutique Hotel & Spa

Hotels
9.8 (313 reviews)
Calle Pumacurco 166, Centro Histórico , Cusco , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautifully decorated rooms
Great breakfast
Cons:
Limited drinking water
Steam room required advance notice
More pillow options desired

Categories

Cleanliness
9.9
Many reviews highlight the hotel's cleanliness and attention to detail.
Service
10
The service is consistently mentioned as friendly and attentive.
Location
9.9
The hotel is frequently noted for its convenient location near major attractions.
Room Quality
9.9
Rooms are described as spacious and beautifully decorated.
Amenities
9.9
The hotel provides good amenities, but some guests wished for additional options.
Value for Money
9.4
Guests express that the quality justifies the price, though some mentioned areas for improvement.
Food and Beverage
9.4
Breakfast is praised, but there are notes about limited variety on some occasions.
Overall Experience
10
Overall, guests had a fantastic stay and look forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:40

Property Description

Luxury Boutique Hotel in Historic Building

Spa and Outdoor Pool
Indulge in relaxation at the spa with garden views or unwind by the outdoor swimming pool. Enjoy a range of body treatments and a large hydromassage tub for ultimate pampering.

Elegant Suites with Wooden Balconies
Experience luxury in spacious suites with free WiFi, flat-screen TVs, and en-suite bathrooms. Wooden balconies offer serene views of the lush pool garden for a tranquil stay.

Convenient Amenities and Dining Options
Benefit from a complimentary airport shuttle, business center, and 24-hour reception. Dine at La Chola restaurant for a fusion of Andean and western cuisines, then unwind at the hotel's bar.

Book now for a memorable stay at Casa Cartagena Boutique Hotel & Spa.

Important information:

Please note that additional cots and cribs are subject to availability and must be requested in advance.

The property offers a one-way shuttle service from the airport to the property for a surcharge.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for US$70 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 313 reviews
Cleanliness: 9.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
M
MAURICIO • couple • br
7
Pelo preço cobrado, nao justifica
Cons:

Quartos muito escuros. Tinha que ligar lanterna do celular para pegar roupas e afins.
Cafe da manhã mais ou menos

2026-07-16 • via Nuitee
L
Laurent • couple • fr
9
2026-07-14 • via Nuitee
S
Sacha • solo_traveller • ch
10
Perfekter Aufenthalt in Cusco – absolut empfehlenswert
Pros:

Das Casa Cartagena hat meinen Aufenthalt in Cusco einfach perfekt gemacht. Schon im Vorfeld glänzte die Rezeption mit einer äusserst aufmerksamen Vorbereitung. Die Angestellten waren durchgehend unglaublich nett und freundlich. Ein absolutes Highlight war das fantastische Zimmer-Upgrade, über das ich mich riesig gefreut habe. Es gab wirklich nicht das Geringste zu beanstanden – ich würde dieses grossartige Hotel jederzeit sofort wieder buchen!

2026-07-13 • via Nuitee
I
Isabelle • couple • be
10
Pros:

Beauté, gentillesse, service

Cons:

Rien

2026-07-10 • via Nuitee
R
Roberto • couple • mx
9
PLACENTERA Y COMODA
Pros:

desayuno excelente, habitación muy amplia, ubicación muy céntrica
El único, pero es que la cama está muy baja por el tipo de mobiliario tan moderno que no cuadra con el estilo del edificio.
me hubiera gustado otro tipo de decoración y sobre todo la cama de altura normal.

Cons:

la decoración entre mobiliario y estilo del hotel es un contraste muy fuerte el estilo CUSCO Y LO MODERNO italiano

2026-07-09 • via Nuitee
A
anna chiara • solo_traveller • it
10
2026-07-06 • via Nuitee
F
Fernanda • couple • br
10
Melhor escolha em Cusco!
Pros:

Absolutamente tudo, desde a atenção mesmo antes de realizarmos o check-in (deixamos nossas malas lá enquanto fazíamos a trilha Salkantay), no dia do check in estava tudo organizado já no quarto, com chá e doces de boas vindas. O quarto e o banheiro são super espaçosos, cama confortável. Café da manhã excelente com muitas opções gostosas. A parte do spa é top também. Localização muito boa, embora bem central, não é uma rua de grande circulação ou barulho. A equipe maravilhosa e extremamente atenciosa. Amamos tudo!

Cons:

Absolutamente nada

2026-07-04 • via Nuitee
Y
YEE CHUN • couple • hk
10
Will definitely visit again and want to explore other hotels / shops from the group given the perfect experience.
Pros:

Tasteful and beautiful quiet luxury hotel with excellent and personal services.

2026-07-02 • via Nuitee
A
anna chiara • solo_traveller • it
10
2026-06-30 • via Nuitee
C
Cédric • couple • be
10
2026-06-29 • via Nuitee
M
Marine • couple • fr
10
Merveilleux séjour dans un lieu d’exception
Pros:

Un endroit formidable ! Le cadre est sublime, au calme et bien placé a proximité des sites clés de la ville.

Les chambres sont spacieuses et confortables avec un petit déjeuner excellent et un espace détente (piscine, salle de sport et spa) très agréable.

Le personnel est aux petits soins, d’une grande gentillesse et efficacité. Nous avons apprécié leur accueil chaleureux, leur accompagnement ainsi que toutes les petites attentions qui nous ont été apportées et qui sont à la hauteur du standing voulu.

Cons:

La salle de bain mériterait un petit coup de neuf mais ce n’est vraiment pas catastrophique

2026-06-29 • via Nuitee
K
Karin • couple • nl
8
Fijn hotel
Pros:

De ruime kamer

Cons:

Ik dacht een privé plekje te hebben voor de kamer, maar dat bleek niet zo te zijn. De tafel en stoelen op de patio voor de kamer is voor algemeen gebruik. Jammer als je na een vermoeiende dag voor je kamer in de zon wil gaan zitten

2026-06-27 • via Nuitee
C
Cédric • couple • be
10
2026-06-27 • via Nuitee
B
Bianca • solo_traveller • it
9
Lovely property in central location
Pros:

Lovely property. Great location, within walking distance from attractions and restaurants, but far enough from the center to remain quiet even on busier nights. Our room was cleaned twice a day and even towels got changed twice if we had used them, which I hadn't experienced before in a hotel. The staff were also very friendly and service-minded. Bonus: we loved our complimentary pisco sour. The bartender did a great job!

2026-06-23 • via Nuitee
R
Rene • solo_traveller • nl
8
Schoon en proper, prima ligging en uitstekend ontbijt.
Pros:

Schoonheid, alles uitermate proper.

Cons:

Niets op aan te merken behoudens een medewerker van de receptie. De rest van het personeel zeer gastvrij.

2026-06-22 • via Nuitee
A
Antonio • couple • es
10
2026-06-22 • via Nuitee
C
Claudio • couple • br
10
2026-06-19 • via Nuitee
E
Elaine • couple • gb
10
Fabulous Hotel
Pros:

We loved everything, from the central location to the bedrooms and bathrooms and the wonderful staff. We thoroughly enjoyed the fabulous breakfast (best during our tour of Peru) and the team made sure we were comfortable throughout our stay. Nothing was too much trouble, all the staff were extremely helpful and couldn’t do enough for us. Excellent value for money!

Cons:

Absolutely nothing!

2026-06-14 • via Nuitee
E
Eric • family_with_children • us
10
2026-06-14 • via Nuitee
A
Axel • couple • de
9
Tolles Hotel - super Team - aber die Zimmer sind viel zu dunkel und es ist kalt da die Fenster nicht isoliert sind
Pros:

Unglaublich freundliches Team und ein einzigartiges Frühstück

Cons:

Die Zimmer sind viel zu dunkel - es fehlt Licht. Die Zimmer sind kalt und die Heizung ist zu niedrig

2026-06-13 • via Nuitee