Casa Cartagena Boutique Hotel & Spa

Hotels
9.8 (324 reviews)
Calle Pumacurco 166, Centro Histórico , Cusco , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautifully decorated rooms
Great breakfast
Cons:
Limited drinking water
Steam room required advance notice
More pillow options desired

Categories

Cleanliness
9.9
Many reviews highlight the hotel's cleanliness and attention to detail.
Service
10
The service is consistently mentioned as friendly and attentive.
Location
9.9
The hotel is frequently noted for its convenient location near major attractions.
Room Quality
9.9
Rooms are described as spacious and beautifully decorated.
Amenities
9.9
The hotel provides good amenities, but some guests wished for additional options.
Value for Money
9.4
Guests express that the quality justifies the price, though some mentioned areas for improvement.
Food and Beverage
9.4
Breakfast is praised, but there are notes about limited variety on some occasions.
Overall Experience
10
Overall, guests had a fantastic stay and look forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:40

Property Description

Luxury Boutique Hotel in Historic Building

Spa and Outdoor Pool
Indulge in relaxation at the spa with garden views or unwind by the outdoor swimming pool. Enjoy a range of body treatments and a large hydromassage tub for ultimate pampering.

Elegant Suites with Wooden Balconies
Experience luxury in spacious suites with free WiFi, flat-screen TVs, and en-suite bathrooms. Wooden balconies offer serene views of the lush pool garden for a tranquil stay.

Convenient Amenities and Dining Options
Benefit from a complimentary airport shuttle, business center, and 24-hour reception. Dine at La Chola restaurant for a fusion of Andean and western cuisines, then unwind at the hotel's bar.

Book now for a memorable stay at Casa Cartagena Boutique Hotel & Spa.

Important information:

Please note that additional cots and cribs are subject to availability and must be requested in advance.

The property offers a one-way shuttle service from the airport to the property for a surcharge.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

9.8
Based on 324 reviews
Cleanliness: 9.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
D
Desha • solo_traveller • au
10
Amazing ambient, food, staff, comfort, location, massages, steam room… everything
Pros:

Everything

Cons:

Nothing

2026-08-29 • via Nuitee
M
Michael • couple • us
10
2026-08-27 • via Nuitee
A
Agustín • couple • es
10
Perfecto lugar
Pros:

Todo

Cons:

Nada

2026-08-25 • via Nuitee
J
Jennings • family_with_children • us
10
Exceptional
Pros:

One of the finest hotels I have stayed at fabulous staff

2026-08-24 • via Nuitee
J
Julien • solo_traveller • fr
10
Franchement exceptionnel
Pros:

Tout. Chambres spacieuses, personnel extrêmement accueillant, hôtel magnifique

Cons:

Rien à redire

2026-08-23 • via Nuitee
L
Liang • family_with_children • us
10
2026-08-20 • via Nuitee
M
Maria • solo_traveller • es
9
Pros:

Todo perfecto. Localización insuperable. Personal muy atento. Lugar con mucho encanto.

2026-08-19 • via Nuitee
A
Andrew • family_with_children • us
10
2026-08-16 • via Nuitee
D
Desha • solo_traveller • au
10
Amazing stay, all staff was very friendly, food extraordinary and magnificent ambiance
2026-08-16 • via Nuitee
H
Helga • couple • de
10
Sehr empfehlenswertes Hotel
Pros:

Das Zimmer und das Bad waren angenehm groß, das Frühstück liebevoll gestaltet, beispielsweise mit frisch geschnittenen Schinken, frischem Obst, usw. Die Lage ist ausgezeichnet mitten im alten Teil von Cusco.

Cons:

Das gesamte Ambiente, die Liebe zum Detail, der hübsche Innenhof und die Freundlichkeit des Personals.

2026-08-13 • via Nuitee
F
Frederic • family_with_children • de
10
Super klasse
Pros:

Alles

Cons:

Es ist sehr kühl überall, besonders im Badezimmer

2026-08-12 • via Nuitee
T
Thalison • couple • br
1
2026-08-11 • via Nuitee
C
Claire • solo_traveller • gb
10
Pros:

Great location. Staff generally very helpful. Enjoyed the spa pool and area. The gratis cocktails were a lovely touch. Great location.

Cons:

Breakfast could have been a little more exciting.

2026-08-04 • via Nuitee
E
Eugene • solo_traveller • gb
10
2026-08-04 • via Nuitee
Q
Quentin • couple • us
10
Pros:

Everything was great. It is well decorated in all rooms as well as in the commun areas

Cons:

Nothing

2026-08-02 • via Nuitee
M
Manmohan S Gujral • solo_traveller • gb
9
A wonderful find!
Pros:

The hotel was in a perfect location close to the main square and other services. Elliott and his colleagues were superb. We had 2 separate stays on the first we had some minor issues. However on our return we were upgraded to a suite which was huge. The breakfast in the courtyard was excellent with plenty of choices. Can't speak highly enough of the staff. Thank you for making our stay so enjoyable.

Cons:

Nothing

2026-07-24 • via Nuitee
B
Ben • couple • be
10
I recommend
Pros:

Perfect location - an oasis of rest
Very kind personnel with special kuddos to Kevin for the warm welcome and service and Manolo who makes fabulous piscos

Cons:

Nada

2026-07-19 • via Nuitee
M
MAURICIO • couple • br
7
Pelo preço cobrado, nao justifica
Cons:

Quartos muito escuros. Tinha que ligar lanterna do celular para pegar roupas e afins.
Cafe da manhã mais ou menos

2026-07-16 • via Nuitee
L
Laurent • couple • fr
9
2026-07-14 • via Nuitee
S
Sacha • solo_traveller • ch
10
Perfekter Aufenthalt in Cusco – absolut empfehlenswert
Pros:

Das Casa Cartagena hat meinen Aufenthalt in Cusco einfach perfekt gemacht. Schon im Vorfeld glänzte die Rezeption mit einer äusserst aufmerksamen Vorbereitung. Die Angestellten waren durchgehend unglaublich nett und freundlich. Ein absolutes Highlight war das fantastische Zimmer-Upgrade, über das ich mich riesig gefreut habe. Es gab wirklich nicht das Geringste zu beanstanden – ich würde dieses grossartige Hotel jederzeit sofort wieder buchen!

2026-07-13 • via Nuitee