Casa Cartagena Boutique Hotel & Spa

Hotels
9.8 (264 reviews)
Calle Pumacurco 166, Centro Histórico , Cusco , pe

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautifully decorated rooms
Great breakfast
Cons:
Limited drinking water
Steam room required advance notice
More pillow options desired

Categories

Cleanliness
9.9
Many reviews highlight the hotel's cleanliness and attention to detail.
Service
10
The service is consistently mentioned as friendly and attentive.
Location
9.9
The hotel is frequently noted for its convenient location near major attractions.
Room Quality
9.9
Rooms are described as spacious and beautifully decorated.
Amenities
9.9
The hotel provides good amenities, but some guests wished for additional options.
Value for Money
9.4
Guests express that the quality justifies the price, though some mentioned areas for improvement.
Food and Beverage
9.4
Breakfast is praised, but there are notes about limited variety on some occasions.
Overall Experience
10
Overall, guests had a fantastic stay and look forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:40

Property Description

Luxury Boutique Hotel in Historic Building

Spa and Outdoor Pool
Indulge in relaxation at the spa with garden views or unwind by the outdoor swimming pool. Enjoy a range of body treatments and a large hydromassage tub for ultimate pampering.

Elegant Suites with Wooden Balconies
Experience luxury in spacious suites with free WiFi, flat-screen TVs, and en-suite bathrooms. Wooden balconies offer serene views of the lush pool garden for a tranquil stay.

Convenient Amenities and Dining Options
Benefit from a complimentary airport shuttle, business center, and 24-hour reception. Dine at La Chola restaurant for a fusion of Andean and western cuisines, then unwind at the hotel's bar.

Book now for a memorable stay at Casa Cartagena Boutique Hotel & Spa.

Important information:

Please note that additional cots and cribs are subject to availability and must be requested in advance.

The property offers a one-way shuttle service from the airport to the property for a surcharge.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 17 years old stay for US$70 per person per night when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 264 reviews
Cleanliness: 9.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
D
Donald • couple • us
10
Beautiful hotel with excellent friendly staff!
Pros:

Excellent friendly staff! The hotel is beautiful.

Cons:

Nothing

2026-04-09 • via Nuitee
K
Ken • couple • ca
10
Pros:

Beautiful property throughout. Nice mix of history and modern elements. The spa was large and helpful to use. We had two deep massages and they were some of the best I’ve ever had. All of the service staff were absolutely excellent and it felt very personalized boutique service.

2026-04-06 • via Nuitee
K
Kyo Seung • couple • mx
9
2026-04-05 • via Nuitee
T
TERESA • solo_traveller • es
10
Excelente atención y ubicación. Lugar muy bonito.
Pros:

Todo! Servicio, ubicación, instalaciones y desayuno muy rico.

2026-04-04 • via Nuitee
R
Rodriguez • family_with_children • ar
9
Pros:

El personal muy servicial, amable y discreto, te ayudan en todo lo que pueden.
Las habitaciones son confortables, el primer día nos dieron una un poco mejor de la que teníamos reservada, pero tenía los techos muy altos y teníamos algo de frío, se lo dijimos y rápidamente nos buscaron solución y nos cambiaron de habitación.
Las instalaciones están muy limpias, tiene un patio interior muy agradable para estar y las habitaciones son confortables. La zona de comedor, donde se dan los desayunos, comidas y cenas también está muy adecuado a la decoración, tienen desayunos con jugos frescos , frutas de temporada, y preparan diferentes combinaciones de huevos en cocina. Las cenas que tuvimos también estuvieron muy bien, con opciones de sopas que sientan muy bien por el mal de altura sobre todo los primeros días .

Cons:

Las zonas de las ventanas que no tenían cristalera, y al abrir las contrapuestas de madera para ver el bonito patio interior, si hace frío no puedes porque ya no hay ventana de cristal, queda al aire libre, solo protegidos por esas contrapuestas de maderas

2026-03-29 • via Nuitee
O
OHAD • couple • br
10
2026-03-27 • via Nuitee
M
Mora • solo_traveller • us
10
2026-03-21 • via Nuitee
M
Mora • couple • us
10
2026-03-21 • via Nuitee
A
Anel • solo_traveller • gb
10
Pros:

Beautiful boutique hotel , perfect location
Complimentary tea was delicious

Cons:

Nothing

2026-03-20 • via Nuitee
C
Concha • couple • es
9
Excelente hotel boutique
Pros:

El hotel es muy bonito y acogedor. El desayuno espectacular. La ubicación muy buena. Muy buena relación calidad precio

Cons:

A veces nos costaba regular la temperatura de la habitación

2026-03-17 • via Nuitee
A
Agnieszka • couple • fr
10
Perfect place in Cuzco
Pros:

Emplacement
décoration la vaisselle
Restaurant
Petit déjeuner
Personnel aux petits soins
Le spa piscine et hammam

Cons:

Allez insonorisation dans les chambres pas top sinon tout parfait

2026-03-07 • via Nuitee
M
Mari • couple • am
10
2026-02-23 • via Nuitee
P
Patricia • couple • fr
10
Un accueil exceptionnel dans un lieu plein de charme
Pros:

Boutique hôtel absolument charmant à Cusco. Tout était parfait du début à la fin. Le personnel est d’une grande gentillesse, très professionnel et toujours attentif. La nourriture est excellente, le décor est superbe et l’ambiance du lieu est vraiment agréable. Rien à redire, nous avons passé un séjour merveilleux. Je recommande sans hésiter.

Cons:

Boutique hôtel absolument charmant à Cusco. Tout était parfait du début à la fin. Le personnel est d’une grande gentillesse, très professionnel et toujours attentif. La nourriture est excellente, le décor est superbe et l’ambiance du lieu est vraiment agréable. Rien à redire, nous avons passé un séjour merveilleux. Je recommande sans hésiter.

2026-02-22 • via Nuitee
O
Oliver • solo_traveller • de
9
Wir waren sehr zufrieden
Pros:

Sehr zentral super freundliches Personal tolle Massage

Cons:

Wir waren sehr zufrieden

2026-02-13 • via Nuitee
G
gabriela • couple • pe
10
Volveré pronto
Pros:

La atención y las instalaciones son espectaculares.
Los cuartos son bastante grandes y los baños también.
Tienen un sauna que hay que aprovechar.

Cons:

Me gustó todo

2026-02-09 • via Nuitee
I
Isabel • couple • co
10
2026-01-30 • via Nuitee
M
Miguel Ángel • solo_traveller • es
10
Casa señorial siglo XVI.
Pros:

Es una Casa Señorial del siglo XVI rehabilitada con gusto y sensatez. Personal amabilísimo. Instalaciones modernas.

2026-01-22 • via Nuitee
D
Daniela • couple • br
10
2026-01-14 • via Nuitee
C
Cinthia • couple • ar
10
Divina estadía
Pros:

Todo!
Hotel perfectamente ubicado en el barrio de San Blas.
Atención magnífica.
Y la comida del restaurant excelente

2026-01-11 • via Nuitee
R
Rogerio • family_with_children • br
10
Excepcional!!!
Pros:

Desde a chegada até a saída tudo foi perfeito! O café da manhã é maravilhoso e a gentileza dos funcionários é excepcional

2026-01-08 • via Nuitee