Casa Cartagena Boutique Hotel & Spa

Hotels
9.8 (333 reviews)
Calle Pumacurco 166, Centro Histórico , Cusco , PE

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautifully decorated rooms
Great breakfast
Cons:
Limited drinking water
Steam room required advance notice
More pillow options desired

Categories

Cleanliness
9.9
Many reviews highlight the hotel's cleanliness and attention to detail.
Service
10
The service is consistently mentioned as friendly and attentive.
Location
9.9
The hotel is frequently noted for its convenient location near major attractions.
Room Quality
9.9
Rooms are described as spacious and beautifully decorated.
Amenities
9.9
The hotel provides good amenities, but some guests wished for additional options.
Value for Money
9.4
Guests express that the quality justifies the price, though some mentioned areas for improvement.
Food and Beverage
9.4
Breakfast is praised, but there are notes about limited variety on some occasions.
Overall Experience
10
Overall, guests had a fantastic stay and look forward to returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:40

Property Description

Luxury Boutique Hotel in Historic Building

Spa and Outdoor Pool
Indulge in relaxation at the spa with garden views or unwind by the outdoor swimming pool. Enjoy a range of body treatments and a large hydromassage tub for ultimate pampering.

Elegant Suites with Wooden Balconies
Experience luxury in spacious suites with free WiFi, flat-screen TVs, and en-suite bathrooms. Wooden balconies offer serene views of the lush pool garden for a tranquil stay.

Convenient Amenities and Dining Options
Benefit from a complimentary airport shuttle, business center, and 24-hour reception. Dine at La Chola restaurant for a fusion of Andean and western cuisines, then unwind at the hotel's bar.

Book now for a memorable stay at Casa Cartagena Boutique Hotel & Spa.

Important information:

Please note that additional cots and cribs are subject to availability and must be requested in advance.

The property offers a one-way shuttle service from the airport to the property for a surcharge.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

9.8
Based on 333 reviews
Cleanliness: 9.9
Service: 10
Location: 9.9
Room Quality: 9.9
Amenities: 9.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 10
J
Jacqueline • couple • cl
9
Mucha Amabilidad y Gran Ubicación
Pros:

Sin duda la amabilidad de su personal, y la ubicación inmejorable. Te van a recibir con un tecito servido en unas tazas maravillosas y te ofrecerán un pisco sour por la tarde. No hubo problema sin solucionar por el personal de recepción.

Cons:

La decoración podría mejorarse bastante. Pretende mezclar lo antiguo de la cultura cuzqueña con lo moderno internacional. Sin embargo, lo moderno, ya está fuera de moda. ¿Y si le dan una renovación?

2026-10-28 • via Nuitee
J
John • couple • gb
10
Great experience. I’d thoroughly recommend
Pros:

Service was outstanding, room was huge and well appointed. The free jacuzzi and steam room were very welcome after a few exhausting days

Cons:

The room was initially cold as it was big and the wooden doors have a lot of gaps. The heating soon sorted that out

2026-10-28 • via Nuitee
L
LUISA • solo_traveller • es
10
2026-10-21 • via Nuitee
M
mark • couple • es
10
Perfect !
Pros:

Location, comfort, staff, breakfast, spa need I say more

Cons:

Nothing

2026-10-20 • via Nuitee
J
John • couple • au
10
Great hotel.
Pros:

Everything!

Cons:

Nothing!

2026-10-17 • via Nuitee
C
Craig • solo_traveller • th
10
2026-10-16 • via Nuitee
M
Marileydi • couple • us
10
Excelente todo
Pros:

El lugar es muy lindo acogedor se siente una paz tranquilidad, la amabilidad atención de el personal excelente. Honestamente me encantó y no dudaría algún día volver.

2026-10-11 • via Nuitee
M
Marcos • couple • es
10
Pros:

Increíble el patio y muy bien ubicado. El personal de diez

2026-10-09 • via Nuitee
M
Matthew • couple • ca
10
A beautiful and historic property in a fantastic location that made our Cusco experience feel extra special.
Pros:

The property was absolutely beautiful and had so much character. The historic architecture, courtyard, and overall atmosphere made the stay feel very unique and luxurious. The location was also excellent for exploring Cusco, and the property had a very peaceful and relaxing feel despite being so close to everything.

2026-10-07 • via Nuitee
A
Alvin • extended_group • ca
10
Will Stay Longer Next Time!
Pros:

We only stayed one night in Cusco. We arrived late so were unable to enjoy the complimentary pisco sour or hotel spa visit.

The hotel courtyard was very calm and peaceful. We enjoyed sitting out there.

We had a ground floor room. The room was quite spacious and charming. That said, our room was warm and we were too tired to see if it could be cooled. Other members of our group were on the second floor and found the room quite comfortable.

The staff were all very friendly and helpful.

The breakfast was great!

2026-10-07 • via Nuitee
R
Rafael • couple • br
10
Pros:

You must stay at this hotel if you go to Cusco. This was one of the best hotel experiences of our lives, and trust me, I’ve been to many different hotels around the world.

2026-09-18 • via Nuitee
A
Amanda • couple • br
10
2026-09-14 • via Nuitee
N
Nick • solo_traveller • gb
10
Great service and location
Pros:

Great service and location

Cons:

All good

2026-09-13 • via Nuitee
S
SUSANA • solo_traveller • be
10
Pros:

situe en tout près du centre ville, et surtout le calme

2026-09-12 • via Nuitee
E
Evelyn Julissa • solo_traveller • pe
10
Pros:

Un ambiente confortable, se siente paz absoluta. El personal muy amable.

2026-09-12 • via Nuitee
H
Helga • couple • de
10
Schönes Hotel in der Altstadt
Pros:

Wir bekamen netterweise ein Upgrade in eine sehr großes Suite! Das Frühstück ist sehr abwechslungsreich in einem wunderschönen Gewölbe, es gibt die Möglichkeit, sich tagsüber verschiedene Tees zu zubereiten und der Flughafen Service funktioniert bestens!

Cons:

Nichts

2026-09-11 • via Nuitee
N
Natalia • couple • no
10
An Exceptional Stay with Outstanding Service
Pros:

Everything was wonderful! The rooms were beautiful, the breakfasts were excellent, and the service was of the highest standard.
A special thank you to Kevin, who welcomed us warmly and took such wonderful care of us throughout our stay.

Cons:

Everything was PERFECT!

2026-09-11 • via Nuitee
N
Nick • couple • gb
10
Fantastic location and facilities
Pros:

Beautiful location and facilities

Cons:

Everything was superb

2026-09-08 • via Nuitee
M
Marta • couple • es
10
2026-09-07 • via Nuitee
L
Leo • solo_traveller • gb
9
2026-09-07 • via Nuitee