Sonesta Hotel Cusco

Hotels
•
GHL Hoteles
9.4 (2475 reviews)
Av. El Sol, 954 , Cusco , PE

Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Room service
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Exceptional service
Good location
High-quality breakfast
Cons:
Noise from nearby nightlife noted
Limited air conditioning in some rooms

Categories

Cleanliness
9.43
Multiple reviews highlighted the cleanliness of the hotel, noting clean rooms and facilities.
Service
9.9
Exceptional service was frequently praised, with staff being attentive and helpful.
Location
9.44
Conveniently located near key transport stations and attractions.
Room Quality
9.39
Rooms described as clean and comfortable, though some noise issues were mentioned.
Amenities
8.92
Good amenities with some reviewers noting exceptional breakfast offerings.
Value for Money
8.88
Value perceived as good by many, especially compared to local competition.
Food and Beverage
9.43
Breakfast options and quality received high praise.
Overall Experience
9.8
Overall experiences shared were very positive, reflecting satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:03

Property Description

Mountain and City Views
Experience breathtaking views from every room, overlooking either the majestic mountains or the bustling city center.

Fine Dining Experience
Indulge in a culinary journey with a fusion of Peruvian and international cuisine at our fine dining restaurant. Enjoy regional spirits at the hotel bar for a perfect evening.

Convenient Location
Located just 8 minutes from Velasco Astete Airport and close to the city center, Sonesta Hotel Cusco offers easy access to explore Cusco's attractions and the nearby Cusco Metro Station.

Book now to immerse yourself in luxury and convenience at Sonesta Hotel Cusco!

Important information:

Airport transfer is subject to availability.

Airport pickup service is available from 6:00 a.m. to 10:00 p.m. and must be arranged at least 72 hours in advance of arrival at the hotel.

Based on local tax laws, Peruvian citizens must pay an additional fee of 18%.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Children rates apply up to 12 years.

The hotel does not charge for links sent through messages.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUZ

Location

Guest Reviews

9.4
Based on 2475 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
C
CARLOS • couple • cl
9
Muy bien
Pros:

La ubicación central. El desayuno

Cons:

Las almohadas muy blandas. Debieran tener la alternativa de duras

2026-10-13 • via Nuitee
C
carolina • solo_traveller • pe
10
Pros:

La atención y servicio

2026-10-12 • via Nuitee
V
Vicente • couple • es
10
Pros:

Nice place to be.
The staff was great.
The facilities were nice
Over all the time there were a enjoyable

Cons:

The most common form of this method is not to change. Keep the way it is

2026-10-12 • via Nuitee
E
EMANUELE • couple • it
9
Pros:

Ottimo hotel situato lungo la via principale di Cusco che conduce in Plaza de Armas.
Colazione ottima con vastissima varietà di prodotti peruviani e intercontinentali.
Possibilità di riempire borracce o bottiglie di acqua vuota gratuitamente.

2026-10-12 • via Nuitee
M
Marcelo • solo_traveller • ar
10
EXCELENTE ESTADÍA! INOLVIDABLE
Pros:

La atencion y la disposicion del personal. Florencia nos brindo asistencia todos los dias durante el desayuno y sus sugerenciss fueron muy valiosas para nosotros

2026-10-12 • via Nuitee
T
Thiago • solo_traveller • br
9
Muito bem tratados e ótimo café da manhã
Pros:

Muito bem tratados e ótimo café da manha.

Cons:

Só da sopa.

2026-10-11 • via Nuitee
A
Adrienne • solo_traveller • us
10
2026-10-11 • via Nuitee
T
Thiago • solo_traveller • br
9
Muito bem tratados e ótimo café da manhã
Pros:

Gostei do tratamento dos funcionarios, especialmente recepção (que ficou com nossas malas) e o transfer (Lucas).
O café da manhã é excelente.

Cons:

Não gostei muito da sopa.

2026-10-11 • via Nuitee
E
Enrique • solo_traveller • pe
8
2026-10-10 • via Nuitee
D
Daniela • solo_traveller • cl
5
regular
Pros:

el desayuno

Cons:

la habitación tenia una ventana con baja aislación por lo que se sentia mucho ruido desde la calle, y el black out no lograba tapar por completo el sol, además no habia aire acondicionado por lo que si o si habia que abrir la ventana y el ruido no se iba.

2026-10-10 • via Nuitee
M
Margot • couple • ca
10
Warm and welcoming staff made our stay great
Pros:

The staff were exceptional. The reception, the porters and the restaurant staff were all welcoming and friendly

Cons:

Everything was good. No issues

2026-10-08 • via Nuitee
P
Pedro Alberto • extended_group • cl
10
Maravillosa estadía
Pros:

El desayuno buffet es realmente bueno, muy variado, mucha fruta, jugos naturales y con preparaciones exquisitas en base a productos locales es el mejor buffet en este tipo de hoteles.
Otro punto a destacar es el servicio, la atención personalizada con excelente disposición de todo el personal desde que se ingresa a la salida del hotel.

Cons:

No encontré puntos débiles.

2026-10-07 • via Nuitee
W
Wai Chun • couple • hk
8
Pros:

早餐最早五點供應,選擇算多,味道都唔錯。所有旅行團都可以嚟酒店pick up。Room service叫嘢食24小時供應,價錢唔貴平過佢地自己餐廳價錢hahaha,味道好,份量大。

Cons:

雖然有免費機場接駁車,但要一日前通知。本身係無問題。但係酒店職員無告知我。當我離開當日,想佢哋幫我安排嘅時候,先話我知。其實應該我check in既時候就要通知我,再好一點就係我check in時候問我需唔需要在check out 幫我安排去機場接駁車。我住602室,行政雙人間- 配有一張特大號床。房好大,但好凍。得一個小暖爐,無暖氣,完全唔夠暖。

2026-10-07 • via Nuitee
V
Valdis • couple • lv
10
Pros:

Great staffs and super breakfast! Every day always clean room…

Cons:

Nothing! :)

2026-09-19 • via Nuitee
V
Violette • couple • bo
8
Excelente
Pros:

El personal es de primera

Cons:

Todo me gustó

2026-09-19 • via Nuitee
M
Matthieu • family_with_children • be
10
2026-09-19 • via Nuitee
G
Gili • solo_traveller • us
10
2026-09-19 • via Nuitee
I
ilaria • couple • it
10
2026-09-19 • via Nuitee
H
Hernan • solo_traveller • ar
10
2026-09-18 • via Nuitee
S
Simone • family_with_children • au
9
2026-09-18 • via Nuitee