Sonesta Hotel Cusco

Hotels
GHL Hoteles
9.4 (2475 reviews)
Av. El Sol, 954 , Cusco , pe

Children allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Restaurant
Room service
Business center
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Exceptional service
Good location
High-quality breakfast
Cons:
Noise from nearby nightlife noted
Limited air conditioning in some rooms

Categories

Cleanliness
9.43
Multiple reviews highlighted the cleanliness of the hotel, noting clean rooms and facilities.
Service
9.9
Exceptional service was frequently praised, with staff being attentive and helpful.
Location
9.44
Conveniently located near key transport stations and attractions.
Room Quality
9.39
Rooms described as clean and comfortable, though some noise issues were mentioned.
Amenities
8.92
Good amenities with some reviewers noting exceptional breakfast offerings.
Value for Money
8.88
Value perceived as good by many, especially compared to local competition.
Food and Beverage
9.43
Breakfast options and quality received high praise.
Overall Experience
9.8
Overall experiences shared were very positive, reflecting satisfaction with stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:03

Property Description

Mountain and City Views
Experience breathtaking views from every room, overlooking either the majestic mountains or the bustling city center.

Fine Dining Experience
Indulge in a culinary journey with a fusion of Peruvian and international cuisine at our fine dining restaurant. Enjoy regional spirits at the hotel bar for a perfect evening.

Convenient Location
Located just 8 minutes from Velasco Astete Airport and close to the city center, Sonesta Hotel Cusco offers easy access to explore Cusco's attractions and the nearby Cusco Metro Station.

Book now to immerse yourself in luxury and convenience at Sonesta Hotel Cusco!

Important information:

Airport transfer is subject to availability.

Airport pickup service is available from 6:00 a.m. to 10:00 p.m. and must be arranged at least 72 hours in advance of arrival at the hotel.

Based on local tax laws, Peruvian citizens must pay an additional fee of 18%.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Children rates apply up to 12 years.

The hotel does not charge for links sent through messages.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUZ

Location

Guest Reviews

9.4
Based on 2475 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
B
Blandine couple br
10
Hotel confortável e bem localizado
Pros:

Quartos amplos e confortável

2026-09-11 via Nuitee
A
ana luiza varella couple br
6
Apesar dos funcionarios serem espetaculares, nao ficaria novamente
Pros:

Localizacao otima e funcionarios prestativos, simpaticos, atenciosos. Facilidade de irem buscar as malas na estacao e levar de volta

Cons:

Quarto com cheiro de mofo e um galo que cantou a noite inteira na minha janela e nao pude dormir

2026-09-11 via Nuitee
L
Laura couple us
10
Fantastic stay at the Sonesta Hotel in Cusco
Pros:

This is by far one of the best hotels we have stayed in. The highlights were the staff with their impeccable service especially Marianella. The breakfast buffet was another highlight with its amazing selection including traditional Andean foods. Location was also amazing, very close to Plaza de Armas and next door to Wanchaq Train station. Great value for money overall. I will definitely be staying here again on my next visit to Cusco.

Cons:

The sofas in the lobby area are not firm nor comfortable.

2026-09-11 via Nuitee
S
Siegfried solo_traveller br
10
Pros:

Excelente atendimento

2026-09-10 via Nuitee
M
Megan couple de
9
Pros:

Vor allem das Frühstück war sehr gut und vielseitig. Besonders gut gefallen nah uns, dass es auch viele typisch peruanische Gerichte gab. Das Personal, vor allem beim Frühstück war sehr zuvorkommend und freundlich. Allerdings könnte beim Frühstück etwas schneller aufgefüllt werden.
Die Lage des Hotels war sehr gut und alles war stets sauber. Sehr geräumige Zimmer.

Cons:

Aus dem Schacht im Badezimmer kam ständig Musik. Das war etwas störend.

2026-09-10 via Nuitee
S
Scott couple us
10
2026-09-09 via Nuitee
B
bino extended_group us
10
Exceptional stay will go back again
Pros:

The staff was extremely helpful and hotel is wonderful will recommend for anyone. I would thank the help of the manager in charge Vanessa for her help in spending so much time to help me to get the flight checked in and print the boarding passes. Even though she was very busy she helped us.

Cons:

Nothing

2026-09-08 via Nuitee
C
Christoph couple at
10
Pros:

frühstück bereits ab 03:00 uhr

2026-09-08 via Nuitee
O
Olatz couple es
3
Muy mal insonorizado
Pros:

Muy a mi pesar no le puedo dar una buena puntuación al hotel porque no disfrute nada la estancia, debido principalmente a que no pude descansar. Se oía demasiado el ruido de la calle, tanto el tráfico como a la gente que salía de madrugada de las discotecas. El personal no quiso/pudo arreglar mi problema y pasé 5 noches horribles sin casi dormir.

2026-09-07 via Nuitee
S
Skalski solo_traveller us
10
Nice place to stay in Cusco with friendly staff and good breakfast.
Pros:

Nice rooms, breakfast started early, location was good. Tania and Victor were especially helpful and always welcomed me with a smile.

2026-09-07 via Nuitee
M
Marc solo_traveller es
8
Pros:

Horari dels esmorzars i servei del personal

Cons:

Puntualment la il·luminació dels passadisos de les habitacions

2026-09-07 via Nuitee
L
Luciana couple br
10
2026-09-06 via Nuitee
R
Ran solo_traveller il
9
Pros:

Service and food

Cons:

No aircondition !

2026-09-06 via Nuitee
B
Blandine couple br
10
Hotel muito confortável
Pros:

Quartos amplos, limpeza é ótimo café da manhã

2026-09-06 via Nuitee
M
Mehdi couple lu
9
2026-09-06 via Nuitee
M
Mark solo_traveller us
9
2026-09-06 via Nuitee
B
Blandine couple br
10
Hotel muito confortável
Pros:

Quartos amplos, banheiro confortável, ótimo café da manhã e simpatia dos funcionários

2026-09-06 via Nuitee
K
Kuan-Feng couple tw
8
Pros:

離武器廣場等庫斯科著名景點很近。
早餐很好。

Cons:

接近晚上八點左右浴室熱水不夠熱。

2026-09-05 via Nuitee
D
Damen 27 solo_traveller es
9
Genial hotel
Pros:

Todo
Genial la habitación, el desayuno, la cena, las atención del personal.
Las camas muy cómodas, muy limpia la habitación
Muy nuevo y muy cerca de la estación de tren hacia Aguas Calientes
Muy buena relación calidad precio

Cons:

Nada

2026-09-04 via Nuitee
J
JESSICA couple pe
10
Comodidad
Pros:

Desayuno muy bueno

2026-09-04 via Nuitee