Hotel Ruinas

Hotels
8.9 (209 reviews)
Calle Ruinas, 472 , Cusco , pe

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Facilities

Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive staff
Good breakfast
Convenient location
Cons:
Lack of elevator
Old furniture
Noise issues

Categories

Cleanliness
8.59
Positive mentions of cleanliness in several reviews, but some highlighted issues with room maintenance.
Service
9.36
Consistently praised for attentive and helpful staff.
Location
9.2
Well-located with easy access to city attractions.
Room Quality
8.55
Comments on spaciousness but some concerns regarding furniture condition.
Amenities
8.68
Good amenities mentioned, but some negative points raised about heating and elevator access.
Value for Money
8.74
Generally perceived as a good value for the price.
Food and Beverage
9
Breakfast received positive feedback.
Overall Experience
9.06
Mostly positive feedback, with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:10

Property Description

Central Location
Hotel Ruinas is ideally situated just 2 blocks away from Cusco’s main square, providing easy access to key attractions like Inca Garcilaso de la Vega Stadium and Wanchaq Station.

Traditional Decor and Furnishings
Experience the charm of traditional Peruvian culture as you step into our hotel, featuring traditional décor and hand-crafted furniture in every spacious room.

Dining and Entertainment
Indulge in delicious meals and refreshing drinks at our Rumi Restaurant, bar, or lounge area. For ultimate convenience, guests can also enjoy the option of ordering room service.

Experience the heart of Southern Peru’s economic, cultural, and historical center, with Santo Domingo Church and the gateway to Machu Picchu just a stone's throw away. Book your stay at Hotel Ruinas now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: CUZ

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 209 reviews
Cleanliness: 8.59
Service: 9.36
Location: 9.2
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.74
Food and Beverage: 9
Overall Experience: 9.06
R
Robert • couple • au
9
2026-05-05 • via Nuitee
M
Martha • extended_group • co
10
Comodidad y excelente ubicación
Pros:

Las instalaciones están siempre en excelentes condiciones y el personal es muy amable y diligente.

2026-05-04 • via Nuitee
P
Peter • solo_traveller • de
9
Pros:

Sehr gutes Frühstück. Zentrale Lage

2026-05-02 • via Nuitee
S
Sonja • solo_traveller • au
10
A fantastic hotel in Cusco.
Pros:

We loved our 5 night stay at Hotel Ruinas! All the staff were next level amazing. Special mention to the breakfast guy who is so dedicated to his job and really looked after us. Oh, and the breakfast spread was great. Comfy room. Heating. Hot showers. And so close to everything, not too far to walk. And the amazing owners private collection in the hotel foyer of Inca artefacts. A museum all in itself. Would 100% recommend staying here.

2026-04-30 • via Nuitee
D
Dalton • extended_group • br
6
a localização é excelente e a equipe otima, mas dentro dos quartos precisa melhorar e mdernizar
Pros:

da localização e dos funcionarios, sempre atenciosos, educados e prestativos

Cons:

O quarto precisa de uma modernzação, ventilação no banheiro e moveis novos

2026-04-24 • via Nuitee
T
Ticiana • couple • br
9
Recomendo este hotel em Cusco!
Pros:

Cama confortável, secador de cabelo potente e localização perfeita!

Cons:

Não tem um frigobar e nem estacionamento.

2026-04-20 • via Nuitee
J
Juan • solo_traveller • pe
9
Pros:

Amable atención e inmejorable ubicación

Cons:

Aumentar la cantidad de shampoo y jabón

2026-04-18 • via Nuitee
M
MARIA CRISTINA • extended_group • cl
8
Pros:

La ubicación es muy muy buena. La limpieza y exposición de huacos y textiles. El lugar es limpio y las personas muy amables.

Cons:

Que las conversaciones en el patio central se escuchan en las piezas. Por el estado de mus rodillas, subir 3 pisos fue un desafío.

2026-04-13 • via Nuitee
P
Pepijn • solo_traveller • nl
9
Pros:

Prachtig hotel, vriendelijk en behulpzaam personeel, groot bed, ruime badkamer, fijn ontbijt, schoon

Cons:

Kamers zijn wat gehorig. Het genies en gegorchel van de buurman was de hele nacht te horen.

2026-04-13 • via Nuitee
R
Rodrigo • couple • cl
10
Pros:

Todo perfecto

2026-04-11 • via Nuitee
J
JAVIER • couple • es
6
Buena ubicación
Pros:

Su ubicación

Cons:

Falta de calefacción y muy ruidosa la habitación

2026-02-27 • via Nuitee
M
Michelle • extended_group • us
10
2026-02-25 • via Nuitee
D
Diego • couple • us
10
Very beautiful place even for the museum inside the staff is super cool
Pros:

Very comfortable room and very affordable, the staff receptionist Sherly and the guy in the door was very friendly and attentive since first day we got there.

Cons:

The hotel Need a pool 🤣

2026-01-29 • via Nuitee
E
Evelyn • family_with_children • pe
7
2026-01-24 • via Nuitee
J
Joanne • couple • gb
10
2026-01-12 • via Nuitee
J
Joanne • couple • gb
10
Excellent hotel would highly recommend
Pros:

Central to everything, very clean, welcoming, breakfast was very good lots of Choice, beds comfy great to have a heater on cooler nights

Cons:

Probably the craft pub across the road
Played loud music on a Saturday not
Ideal if your up early on a tour but hotel
Can’t Do much about it

2026-01-12 • via Nuitee
P
Priscila • couple • br
9
Conforto e descanso.
Pros:

As camas são muito confortáveis. O hotel é muito bem localizado. Oferecem lanche antes dos tours.

2026-01-05 • via Nuitee
P
pan • family_with_children • gr
9
Very good stay in the center of cusco
Pros:

Excellent location, wonderful building with museum like lobby, super friendly staff and full breakfast

Cons:

Check out at 09.00 am is obligatory. A bit outdated room amenities

2026-01-05 • via Nuitee
M
MAURICIO • solo_traveller • br
8
Recomendo, apesar do valor alto.
Pros:

O Hotel Ruinas tem pontos muito positivos: a localização é excelente para explorar Cusco a pé e o café da manhã é realmente muito bom, com itens frescos e variados.

Cons:

O quarto é confortável, porém o chuveiro deixou a desejar — a água saía fraca e, nos dias frios, demorava bastante para esquentar. Pelo preço, esperava um pouco mais nesse aspecto. No geral, uma boa estadia, especialmente pela localização e pelo atendimento.

2025-12-08 • via Nuitee
K
Katarzyna • extended_group • pl
9
Pros:

Clean room, great view, delicious breakfast, great interior with Incas' artefacts, additional heating in the room, polite service, excelent location. Lack of lift was not a problem (if you need it, the staff will help you)

Cons:

There was a kind of misunderstanding regarding room with separate beds and we were first assigned a room without window. Thankfully we were upgraded for the rest of nights to a 100% perfect apartment.

2025-12-08 • via Nuitee