Hotel Ruinas

Hotels
8.9 (233 reviews)
Calle Ruinas, 472 , Cusco , PE
+51 84 260644

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Luggage storage
Airport shuttle
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Attentive staff
Good breakfast
Convenient location
Cons:
Lack of elevator
Old furniture
Noise issues

Categories

Cleanliness
8.59
Positive mentions of cleanliness in several reviews, but some highlighted issues with room maintenance.
Service
9.36
Consistently praised for attentive and helpful staff.
Location
9.2
Well-located with easy access to city attractions.
Room Quality
8.55
Comments on spaciousness but some concerns regarding furniture condition.
Amenities
8.68
Good amenities mentioned, but some negative points raised about heating and elevator access.
Value for Money
8.74
Generally perceived as a good value for the price.
Food and Beverage
9
Breakfast received positive feedback.
Overall Experience
9.06
Mostly positive feedback, with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:10

Property Description

Central Location
Hotel Ruinas is ideally situated just 2 blocks away from Cusco’s main square, providing easy access to key attractions like Inca Garcilaso de la Vega Stadium and Wanchaq Station.

Traditional Decor and Furnishings
Experience the charm of traditional Peruvian culture as you step into our hotel, featuring traditional décor and hand-crafted furniture in every spacious room.

Dining and Entertainment
Indulge in delicious meals and refreshing drinks at our Rumi Restaurant, bar, or lounge area. For ultimate convenience, guests can also enjoy the option of ordering room service.

Experience the heart of Southern Peru’s economic, cultural, and historical center, with Santo Domingo Church and the gateway to Machu Picchu just a stone's throw away. Book your stay at Hotel Ruinas now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: CUZ

Location

Guest Reviews

8.9
Based on 233 reviews
Cleanliness: 8.59
Service: 9.36
Location: 9.2
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.74
Food and Beverage: 9
Overall Experience: 9.06
C
Chitral • family_with_children • au
8
2026-10-30 • via Nuitee
P
Putero Pourreau • family_with_children • nc
9
2026-10-29 • via Nuitee
L
Lukáš • extended_group • cz
9
2026-10-25 • via Nuitee
C
Carolina • solo_traveller • pe
9
Un personal tan calido que olvidas los detallitos de la infraestructura. Ubicación 100%
Pros:

Principalmente el calido trato del personal.

Cons:

Creo que deberian renovar ropa de cama y modernizar el equipamiento de habtaciones.

2026-10-20 • via Nuitee
M
Marlene • solo_traveller • pe
10
Maravilloso en el corazón de Cusco
Pros:

¡Mi experiencia en el Hotel Ruinas en Cusco fue excelente y lo recomiendo con mucho gusto!
Me llevo un hermoso recuerdo de mi estadía y muchas ganas de volver.
Si están pensando visitar Cusco, ¡ténganlo entre sus elegidos!

2026-10-15 • via Nuitee
J
Juan • extended_group • de
10
2026-10-13 • via Nuitee
C
Chen • couple • tw
10
Josué 先生 非常熱情服務，幫我與兒子用他自己的訂餐APP 叫了外賣，非常感謝他！最後一天，他願意下班順便幫我們把行李送去庫斯科貨運託運我們的行李，他的熱情幫助，讓我們想一直介紹其他人來庫斯科住在茹尼斯飯店！這真是令人非常嚮往的飯店，裝
2026-10-10 • via Nuitee
C
Chen • couple • tw
10
地點好 服務人員 熱情 飯店高雅
Pros:

第一天住宿 我們希望安靜的房間、服務人員Josué 先生馬上就答應我們的請求，給了我們一間超級安靜有陽台的房間，非常感激他的幫助！接下來幾天他也非常照顧我們

2026-10-10 • via Nuitee
C
Chen • couple • tw
10
照片中二位 服務人員令我們感動
Pros:

服務人員 餐廳服務人員、超熱心 熱情 感謝他們的陪伴與幫助

2026-10-10 • via Nuitee
L
Laportecathy • solo_traveller • fr
10
Pros:

Tout était super !.
Une mention spéciale pour les personnes de l accueil qui ont été formidables avec nous alors que nous nous sommes présentés à la réception vers 6h00 du matin.

2026-09-16 • via Nuitee
M
Mark • solo_traveller • us
9
Pros:

Close to everything, beautiful property, wonderful staff

Cons:

Nothing

2026-09-04 • via Nuitee
S
Silvia • couple • it
8
2026-09-03 • via Nuitee
P
Patricia • family_with_children • br
9
Recomendaria a conhecidos
Pros:

Cordialidade dos funcionários, excelente café da manhã , localização ótima, quarto confortável.

2026-09-03 • via Nuitee
M
Mihai • extended_group • gb
9
Amazing stay, early breakfast convenient for going on tours, looks like a museum.
Pros:

Very good location close to city centre, clean, good breakfast and friendly staff.

Cons:

The only downside is that they don’t have a lift.

2026-08-24 • via Nuitee
M
Melanie • couple • ar
5
Pros:

Desayuno regular. Personal atento.

Cons:

La cama súper incómoda. Mañana relación precio calidad.

2026-08-18 • via Nuitee
T
Tim • extended_group • ar
10
Super!
Pros:

Ubicacion, habitacion bien pensada con todos los detalles, personal superamable, ayudo con todo!

2026-08-09 • via Nuitee
T
thierry • solo_traveller • fr
10
Pros:

Très bon emplacement, personnel très accueillant

2026-08-08 • via Nuitee
B
Brenda • couple • nl
8
Goed hotel, weinig bijzonder
Pros:

Prima hotel met goede kamers

Cons:

Ontbijt was prima maar niet geweldig.

2026-07-22 • via Nuitee
J
JUVENIL • family_with_children • br
9
Estadia confortável e próxima à praça principal da cidade
Pros:

Local limpo, organizado e atraente em sua decoração.

Cons:

Pouca variedade de produtos no café da manhã.

2026-07-10 • via Nuitee
M
Maria fernanda • solo_traveller • pe
8
Pros:

La tranquilidad del hotel ,instalaciones muy cómodas,buena decoración .

2026-07-05 • via Nuitee