Hotel Encantada Casa Boutique Spa

Hotels
9.4 (1103 reviews)
Tandapata 354 , Cusco , pe

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Good breakfast
Cons:
Cleanliness issues in the room
Location may be challenging for some guests
Service delays noted

Categories

Cleanliness
8.29
Several reviews indicated issues with cleanliness, including dirty chairs and lack of toilet paper.
Service
9.76
Staff were generally friendly and helpful, but there were instances of delays in service.
Location
9.3
Location was praised for its beautiful views, but noted as challenging due to the uphill climb.
Room Quality
9.25
Rooms were spacious and well-equipped, with good beds, although some had layout issues.
Amenities
9.78
Amenities such as free breakfast and massage services received positive mentions.
Value for Money
9.74
Good value reported for the quality of service and amenities provided.
Food and Beverage
9.29
Breakfast was generally well-received, though some dissatisfaction noted by reviewers.
Overall Experience
9.76
Overall experiences were positive, with many recommending the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:11

Property Description

Panoramic Mountain Views from Terrace

Enjoy breathtaking views of the surrounding mountains from our terrace while sipping on a refreshing drink from the bar. The perfect spot to unwind and take in the beauty of Cusco.

Relaxing Spa with Hot Tub and Massage Facilities

Indulge in ultimate relaxation at our spa with a rejuvenating hot tub experience and professional massage services. Treat yourself after a day of exploring the city.

Convenient Location near Cusco's Attractions

Explore Cusco effortlessly as our hotel is within walking distance of popular attractions like the Main Square and Sacsayhuaman National Park. Immerse yourself in the rich culture and history of the city.

Experience luxury and convenience at Hotel Encantada Casa Boutique Spa. Book now for an unforgettable stay in Cusco.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 1103 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 9.78
Value for Money: 9.74
Food and Beverage: 9.29
Overall Experience: 9.76
B
Bożena • couple • pl
10
Wyjątkowe miejsce,gdzie przebywając jest sie dopieszczonym w każdym aspekcie pobytu.Zaskoczeniem okazały się termofor pr
Pros:

Panująca atmosfera

Cons:

Nie było takich rzeczy

2026-03-11 • via Nuitee
N
Nydam • couple • us
9
Enjoyed our stay overall.
Pros:

Breakfast was delicious with eggs made to order. View were great, flowers everywhere so it smelled wonderful. On site massage services available with an hours notice was convenient.

Cons:

We booked this hotel at the end of our trip because of the spa amenities. We were really looking forward to a long soak in the hot tub, unfortunately there were issues securing the necessary fuel so it was not available. I imagine that is also why the showers were warm, but never got hot.

2026-03-10 • via Nuitee
C
Chelsea • extended_group • us
10
Pros:

The property is very clean with friendly staff and an incredible breakfast. The triple room on the top floor has amazing views and is conveniently next to the spa for our massages! We stayed here 4 nights before our trek to Machu Picchu and 1 night after the trek. We would all choose to stay here again when back to Cuzco!

2026-03-07 • via Nuitee
A
Ashley • extended_group • au
7
2026-03-06 • via Nuitee
G
Gabriel • extended_group • us
3
Good view, not the best experience.
Pros:

The view and the upper terrace were very nice.

Cons:

We booked for a room with a view and for the jacuzzi. They don't keep the jacuzzi running and they overcharge us because after getting a room with two beds they said only two people could be in there. They gave us 2 twin beds when the listing said 2 queen beds. They also gave us a room with no view. Then when there was a room with a huge king-size bed and a view they said that we couldn't sleep in there even if we paid extra yet they let us stay in the room with even less room for us to sleep. They waited until we came home at around 7 or 8 pm to tell us this issue also... We were there for hours before. Not the best experience. Won't be going back.

2026-03-03 • via Nuitee
B
Better • extended_group • fr
10
Enchantés
Pros:

Un accueil plus que chaleureux, une chambre propre et confortable, un bon petit dejeuner, un service de laverie très pratique ainsi que de supers massages faits par Ruth et Susy : merci !

2026-02-25 • via Nuitee
M
Mirella • couple • pe
10
2026-01-30 • via Nuitee
J
Janice • couple • gb
9
Good location and comfy stay
Pros:

Location
Friendly staff
Comfy beds with hot water bottles in rainy season

Cons:

Nothing

2026-01-30 • via Nuitee
J
Jonathan • couple • us
10
Loved my stay there
Pros:

Beautiful area and hotel. Great staff.

2026-01-29 • via Nuitee
L
Loida A • couple • us
10
Pros:

I loved so much the views of the city from the Hotel. We appreciated very much the kindness of all the workers there. Nice, nice place. We highly recommend it!

2026-01-25 • via Nuitee
T
Thierry • solo_traveller • fr
9
Amazing views on the city, good comfort hotel
Pros:

High-end hotel in Cusco, at a reasonable price. The view is wow, breakfast is perfect, it's quiet, the personel in nice.

2026-01-22 • via Nuitee
J
Jane • couple • gb
9
Would recommend this lovely hotel
Pros:

Lovely warm comfortable hotel, felt very homely. Staff are also very warm and can't do enough for you. We particularly liked the touch with hot water bottles placed in your bed at turn down time.
Breakfast was lovely, with eggs cooked to order.
Lots of lovely restaurants and bars very close by.
The roof terrace had amazing views of the city, as well as a lovely garden at the lower level.
The shower was always warm, and the bsthroom was very clean.

Cons:

The only negative is that there was only one bedside lamp.

2026-01-21 • via Nuitee
W
Wade • couple • us
10
Amazing
Pros:

breakfast was beyond exeptional

Cons:

i loved everything

2026-01-20 • via Nuitee
A
anthony • couple • ca
10
Pros:

Superbe vue, tranquille, terrasse et balcon disponible pour tous.
Les déjeuners sont complets et très bons.
Le personnel est dévoué et serviable.
On a eu de l'eau filtrée gratuite pour nos bouteilles a chaque matin.

Cons:

Le premier jour, ça fait beaucoup de marchés quand on est pas acclimaté.

2026-01-20 • via Nuitee
T
Trevor • solo_traveller • us
10
2026-01-20 • via Nuitee
R
Rachel • extended_group • us
10
2026-01-19 • via Nuitee
M
Matthew • couple • pe
8
2026-01-19 • via Nuitee
R
Richard • family_with_children • us
10
Stayed 2 nights before and 1 night following a 4 day Inca Trail Hike.
Pros:

location and view were perfect and the staff was super helpful and friendly

Cons:

Nothing at all

2026-01-19 • via Nuitee
P
Patricia • couple • fr
7
Séjour agréable avec un budget raisonnable
Cons:

Absence d'internet

2026-01-19 • via Nuitee
C
Christa • extended_group • gb
7
2026-01-19 • via Nuitee