Hotel Encantada Casa Boutique Spa

Hotels
9.4 (1221 reviews)
Tandapata 354 , Cusco , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Good breakfast
Cons:
Cleanliness issues in the room
Location may be challenging for some guests
Service delays noted

Categories

Cleanliness
8.29
Several reviews indicated issues with cleanliness, including dirty chairs and lack of toilet paper.
Service
9.76
Staff were generally friendly and helpful, but there were instances of delays in service.
Location
9.3
Location was praised for its beautiful views, but noted as challenging due to the uphill climb.
Room Quality
9.25
Rooms were spacious and well-equipped, with good beds, although some had layout issues.
Amenities
9.78
Amenities such as free breakfast and massage services received positive mentions.
Value for Money
9.74
Good value reported for the quality of service and amenities provided.
Food and Beverage
9.29
Breakfast was generally well-received, though some dissatisfaction noted by reviewers.
Overall Experience
9.76
Overall experiences were positive, with many recommending the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:11

Property Description

Panoramic Mountain Views from Terrace

Enjoy breathtaking views of the surrounding mountains from our terrace while sipping on a refreshing drink from the bar. The perfect spot to unwind and take in the beauty of Cusco.

Relaxing Spa with Hot Tub and Massage Facilities

Indulge in ultimate relaxation at our spa with a rejuvenating hot tub experience and professional massage services. Treat yourself after a day of exploring the city.

Convenient Location near Cusco's Attractions

Explore Cusco effortlessly as our hotel is within walking distance of popular attractions like the Main Square and Sacsayhuaman National Park. Immerse yourself in the rich culture and history of the city.

Experience luxury and convenience at Hotel Encantada Casa Boutique Spa. Book now for an unforgettable stay in Cusco.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 1221 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 9.78
Value for Money: 9.74
Food and Beverage: 9.29
Overall Experience: 9.76
C
Carine solo_traveller fr
8
Pros:

Joli hôtel sur les hauteurs de San Blas!
Lit confortable et on aime l'attention de la petite bouillotte le soir :)
Bon petit dej !

Cons:

Pas de joints autour de la fenetre de la SDB, il y fait assez froid!

2026-07-18 via Nuitee
Z
Z8573KDjohns Couples
10
Great stay!
Pros:

Our stay at encantada casa was great. We had a couples massage with Ruth and Lurdes which was absolutely incredible. We felt soo comfortable and relaxed with them and it was the best massage we’ve ever had! Please book with them if you’re in Cusco. The area is also very nice and we felt at home the moment we arrived.

2026-07-16 via Tripadvisor
H
Hannah couple nl
8
Pros:

Fijne locatie met heerlijk zonnige tuin.
Super vriendelijk personeel.

Cons:

Douches niet echt heel warm en zachte straal.

2026-07-15 via Nuitee
J
Justin couple us
10
Excellent
Pros:

This property is beautiful and with amazing views of the city of Cusco.

Cons:

There were a lot of stairs to get to the property, but it has other ways of getting there without the use of the stairs. Just a little further.

2026-07-13 via Nuitee
S
Sheree solo_traveller au
10
Excellent hotel to stay for many reasons.
Pros:

I stayed multiple times across my trip. Accommodation was lovely, comfortable beds, hot water, and very accommodating when I needed to pack lighter for a hike and they graciously looked after my main bag while I travelled.
Staff amazing. Great location.

Cons:

Everything was perfect.

2026-07-13 via Nuitee
A
axel couple be
8
Très bien
Pros:

Vue CUSCO des chambres au 2eme étage chambre I - 2
Bouillotte dans le lit!
Déjeuner

Cons:

Absence de vue chambre 207.
Accessibilité difficile pour un véhicule

2026-07-13 via Nuitee
J
Jemma couple gb
9
2026-07-12 via Nuitee
S
Sheree solo_traveller au
10
Amazing stay.
Pros:

As a solo woman traveller I had a wonderful stay at this hotel.

I am so grateful to their team of wonder people.

Also the taxi can drive up to the accommodation as there are many steps so that is so helpful on arrival and departure.

Great location and easy to walk into the Plaza and restaurant’s .

Cons:

The comfortable bed.

2026-07-11 via Nuitee
L
Luly Sierra solo_traveller cl
10
2026-07-09 via Nuitee
C
Carmen couple es
10
2026-07-07 via Nuitee
S
Sab extended_group ca
9
2026-07-06 via Nuitee
L
Long couple ie
10
Quedamos Encantados
Pros:

The attention of the staff was second to none. There was no request too big for them and they were very helpful throughout our stay.

Cons:

That I couldn’t stay longer :)

2026-07-05 via Nuitee
E
Elerc couple gb
10
2026-07-05 via Nuitee
J
Josephine couple au
9
2026-07-05 via Nuitee
R
Renata solo_traveller cr
10
2026-07-04 via Nuitee
M
Magdalena couple pl
10
Super miejsce na podróż poślubną - romantycznie i z klasą
Pros:

Super czystość, przepiękny widok z tarasu, można bez żadnej opłaty zostawić plecaki na kilka dni gdy się idzie na wędrówkę górską. Wieczorem zawsze przynoszą do łóżka ciepły termofor. Śniadanie bardzo obfite.

2026-07-03 via Nuitee
S
Sab solo_traveller ca
10
2026-07-03 via Nuitee
S
Shaun solo_traveller gb
6
We stayed in 7hotels over a 3 week period travelling around/ Brazil we spent roughly the same on all the hotels room
Pros:

Quiet location and friendly staff

Cons:

The property was a bit dated and perhaps needs a modernisation of the rooms

2026-07-01 via Nuitee
G
Gabriela couple cl
9
Excelente alojamiento
Pros:

La atención en general excelente, el spa con las Terapeutas Fiorela y Ruth maravillosa excelente atención, la gastronomía y coctelería excelente

Cons:

Faltaron pantuflas en el spa

2026-06-30 via Nuitee
B
Bentrem extended_group us
10
Great stay in Cusco!
Pros:

We had a great stay here! The view is absolutely incredible and the beds are very comfy. The hot waterbottle was lovely for chilly Cusco nights. Super cute location. Staff was all very friendly and helpful, laundry service was cheap and fast.

2026-06-30 via Nuitee