Hotel Encantada Casa Boutique Spa

Hotels
9.4 (1258 reviews)
Tandapata 354 , Cusco , PE

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Good breakfast
Cons:
Cleanliness issues in the room
Location may be challenging for some guests
Service delays noted

Categories

Cleanliness
8.29
Several reviews indicated issues with cleanliness, including dirty chairs and lack of toilet paper.
Service
9.76
Staff were generally friendly and helpful, but there were instances of delays in service.
Location
9.3
Location was praised for its beautiful views, but noted as challenging due to the uphill climb.
Room Quality
9.25
Rooms were spacious and well-equipped, with good beds, although some had layout issues.
Amenities
9.78
Amenities such as free breakfast and massage services received positive mentions.
Value for Money
9.74
Good value reported for the quality of service and amenities provided.
Food and Beverage
9.29
Breakfast was generally well-received, though some dissatisfaction noted by reviewers.
Overall Experience
9.76
Overall experiences were positive, with many recommending the hotel despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:11

Property Description

Panoramic Mountain Views from Terrace

Enjoy breathtaking views of the surrounding mountains from our terrace while sipping on a refreshing drink from the bar. The perfect spot to unwind and take in the beauty of Cusco.

Relaxing Spa with Hot Tub and Massage Facilities

Indulge in ultimate relaxation at our spa with a rejuvenating hot tub experience and professional massage services. Treat yourself after a day of exploring the city.

Convenient Location near Cusco's Attractions

Explore Cusco effortlessly as our hotel is within walking distance of popular attractions like the Main Square and Sacsayhuaman National Park. Immerse yourself in the rich culture and history of the city.

Experience luxury and convenience at Hotel Encantada Casa Boutique Spa. Book now for an unforgettable stay in Cusco.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

9.4
Based on 1258 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 9.78
Value for Money: 9.74
Food and Beverage: 9.29
Overall Experience: 9.76
N
Nicole • couple • de
10
Toller Ausblick mit abendlicher Wärmflasche
Pros:

Die Unterkunft ist sehr schön gelegen und man hat einen tollen Ausblick auf Cusco. Das Frühstück ist gut und ein weiteres Highlight ist die abendliche Wärmflasche 🤗. Auch als es einem von uns gesundheitlich nicht so gut ging, haben wir zwei Wasserflaschen und Tabletten einfach so bekommen.

Cons:

-

2026-10-31 • via Nuitee
F
Federico • couple • co
7
Buena estadía en Cusco
Pros:

Gran ubicación, jardines y buena vista a la ciudad

Cons:

Demasiado ruido al interior de la habitación.
Los baños no son cómodos, el agua caliente no funciona bien, y tienen mal olor las cañerías.

2026-10-29 • via Nuitee
H
Hocker • extended_group • us
8
Pros:

Breakfast was delicious, and the location was excellent. Beds were comfortable and the views from the balconies, terrace, and main floor of the hotel were absolutely gorgeous. Everything was clean and the staff was pleasant.

Cons:

My only complaint is the use of "mothball" like chemicals used for the toilet. It's blue, and the smell and fumes made my friend and me not feel very well. Whether you're sensitive or not, those chemicals are really bad. The staff took it out upon our request, but the fumes still lingered. I would've given this place a 10 if it weren't for that.

2026-10-29 • via Nuitee
F
Frank • solo_traveller • fr
9
2026-10-28 • via Nuitee
O
Olivier • couple • fr
8
super hotel avec Vues sur Cusco
Pros:

Hotel dans son ensemble, le petit dejeuner, et la terrasse et vues

Cons:

manque un frigo / bouteilles d'eaux dans la chambre

2026-10-28 • via Nuitee
G
Gonzalo • couple • cl
9
Grata estadia en Hotal Encantada
Pros:

La ubicación en el sector de San Blas es realmente bello, a pesar que para llegar al hotel hay que subir algunos metros :( pero lo vale. El desayuno bueno, simple pero suficiente para lo necesario

Cons:

La habitación era un poco estrecha en espacio para moverse al rededor de la cama

2026-10-27 • via Nuitee
G
Geraldine • couple • ca
10
I would highly recommend, everything was perfect!
Pros:

The location, views and staff was super amazing..

Cons:

all of it , it was so nice.

2026-10-27 • via Nuitee
P
Pedro • couple • bo
8
Paseando
Pros:

La ubicación y la vista

Cons:

Las escaleras a las habitaciones

2026-10-26 • via Nuitee
M
Madeline • solo_traveller • pt
10
Pros:

So welcoming.

2026-10-25 • via Nuitee
N
Nancy • extended_group • cl
9
Nos Encantó!
2026-10-24 • via Nuitee
T
Thomas • couple • us
8
Super friendly staff and a great location with lots of restaurants nearby.
Pros:

Good breakfast - nice selection of fruits and breads. Scrambled eggs were cooked to order. My only request would be to have refrigerated milk available. The only milk provided was room temperature. Staff was wonderful and super friendly!

Cons:

Staff made up the room in the afternoon rather than mornings. Twice we had to wait outside in the garden while they finished. After a long day of sightseeing and walking the hills of Cusco, you just want to drop your bags, remove the boots and get a hot shower.

2026-10-23 • via Nuitee
M
Michela • couple • it
7
Pros:

Camera molto spaziosa, terrazza con splendida vista sulla città

2026-10-21 • via Nuitee
M
Massimo • couple • it
8
Molto panoramico e bello, un po' scomodo arrivarci e dentro non c'e' ascensore. Colazione basic.
Pros:

Molto panoramico e comodo,

Cons:

Essendo posizionato in un vicolo stretto, ci possono arrivare i taxi, ma non i van per il pickup in struttura dei tour operator che organizzano escursioni.
La colazione da asporto è costituita da una mela, un tramezzino ne un succo di frutta, Non mettendo numero camera o nome sul sacchetto delle colazioni da asporto, è capitato che dessero il mio sacchetto ad altri e io sono rimasto senza pur avendola pagata.
Mio consiglio: con prendete camera con colazione se uscite molto preso per escursioni , ma fate colazione in giro.

2026-10-19 • via Nuitee
F
Fernando • extended_group • cl
8
Pros:

La atencion del personal

2026-10-18 • via Nuitee
J
Joliane • couple • ca
7
Bien
Pros:

La vue de la terrasse !

Cons:

Chambre plus petite que prévue, très cher pour une très petite chambre avec douche qui coule partout au sol dans la salle de bain

2026-10-17 • via Nuitee
P
pascale • couple • fr
5
Pros:

La vue

Cons:

Cher pour ce que c’est , tout est en supplément et cher ( 70dollar pour le jacuzzi, les massages sont 4 fois plus cher que dans cuzco (
On nous a fait payer un jus 7 euros alors que nous n’avons pas pu prendre 2 petits déjeuners sur 3 et que ce jus est servi au petit déjeuner.

2026-10-15 • via Nuitee
C
Carly • solo_traveller • ca
10
This place is wonderful and I would absolutely come back again!
Pros:

This place was so beautiful!! The views from my room and terrace were breathtaking. The breakfast was phenomenal!! I wish had more time to spend here because I loved it so much. The bed was very comfortable and the staff was very helpful and friendly.

2026-10-15 • via Nuitee
P
Philipp • couple • de
10
Gerne wieder
Pros:

Tolles Frühstück, nettes Personal, schöne Zimmer und unfassbarer Ausblick

2026-10-14 • via Nuitee
R
Rochy Diaz • solo_traveller • co
9
Lindo hotel
Pros:

El estilo del hotel, el barrio donde esta ubicado, la atención y las bolsistas de agua caliente.

2026-10-13 • via Nuitee
W
whitney • couple • be
9
2026-10-12 • via Nuitee