Aranwa Cusco Boutique Hotel

Hotels
9.6 (773 reviews)
Calle San Juan De Dios 255 , Cusco , pe

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Exceptional staff
Perfect location
Cons:
High prices
Sewage smell in bathrooms

Categories

Cleanliness
8.8
Some concerns about sewage smell reported.
Service
10
The staff is consistently described as friendly, attentive, and exceptional.
Location
10
Perfect location in the heart of Cusco, ideal for exploring.
Room Quality
9.77
Rooms are well-equipped and comfortable, although some upgrades needed.
Amenities
9.81
Amenities include oxygenated rooms, adding comfort in high altitudes.
Value for Money
8.76
One review mentioned pricing being high for the services offered.
Food and Beverage
9.79
Dinner and breakfast were highlighted as exceptional.
Overall Experience
9.85
Overall positive experiences and high recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:38

Property Description

Luxurious 5-Star Stay in a Historic Mansion

Regal Interiors and Elegant Suites: Step into a world of luxury at Aranwa Cusco Boutique Hotel, where the regal interiors adorned with stylish antiques and crystal chandeliers create a truly majestic ambiance. The large suites boast luxurious upholstery, wall frescoes, and fresh lily bouquets, offering a blend of elegance and comfort.

Gastronomic Delights and Culinary Experiences: Indulge your palate at the Mishti Gourmet Restaurant, where creative Peruvian flavors tantalize your taste buds. For a more casual setting, head to the Khasikay Bar for tapas and pisco-based cocktails. Start your day with a delightful breakfast featuring fresh fruit salad, omelettes, and decadent chocolate cakes.

Convenient Location and Personalized Experiences: Situated in downtown Cuzco, Aranwa Cusco Boutique Hotel is just a stone's throw away from Plaza de Armas, making it the ideal base for exploring the city. Take advantage of the personalized city tours offered by the hotel to discover the rich history and culture of Cuzco.

Experience luxury, history, and culinary delights at Aranwa Cusco Boutique Hotel. Book your stay now and make unforgettable memories in the heart of Cuzco.

Important information:

A child under 12 years old can stay in the same room using an existing bed for USD 12 plus taxes.

Please note that the breakfast fee for children is USD 12 plus taxes.


Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for US$12 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 773 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 9.77
Amenities: 9.81
Value for Money: 8.76
Food and Beverage: 9.79
Overall Experience: 9.85
H
haifeng couple cn
1
Horrible experience—zero compassion for severe altitude sickness. Avoid at all costs!
Pros:

Nothing

Cons:

Horrible experience—zero compassion for severe altitude sickness. Avoid at all costs!

This was the absolute worst hotel experience of our entire 20-day honeymoon. Cusco is a high-altitude city (3,300 meters), and my wife and I arrived around 12:00 PM suffering from severe altitude sickness. We immediately informed the front desk and begged to check in early to rest and access oxygen, which the hotel claims to provide. They bluntly refused.While forced to wait in the outdoor area, our symptoms worsened drastically. We experienced breathing difficulties, excruciating headaches, and even developed severe rashes. Only after seeing us in visible medical distress did they finally let us into a room between 12:30 PM and 1:00 PM.The room itself felt completely suffocating and lacked proper oxygenation. When we begged for an oxygen bottle to breathe, they charged us an extra $20 USD. Facing a medical emergency, we had no choice but to pay.

After 4 to 5 hours of sheer agony, we realized our bodies could not cope, and we had to check out immediately to fly out of Cusco for our own safety. From the moment we checked in, we repeatedly asked to cancel the remainder of our 3-day, 2-night stay. The hotel management was incredibly cold and utterly heartless. They refused to refund a single penny, completely shifting the blame to Booking.com, claiming the platform didn't allow it.The staff and management showed zero empathy, zero care, and zero human decency toward guests experiencing a severe health crisis. They forced us to pay the full price for two nights despite us only staying for a few hours. This hotel does not care about the safety or lives of its guests. If you value your health, do not stay here.

2026-05-15 via Nuitee
E
Eric couple ch
9
It was an excellent experience, full of atmosphere and refined luxury
Pros:

Museum Hotel, an subtle touch between History and comfort

2026-05-15 via Nuitee
B
Batcheler couple au
10
Best stay in Peru and by far best in Cusco
Pros:

We loved everything

Cons:

Nothing

2026-05-13 via Nuitee
J
Juan SC38 solo_traveller gb
10
Great Boutique hotel in centre of Cusco
Pros:

Great location in Cusco (historical center). We booked one of their suites with a balcony for a family of three and it met all of our expectations in terms of comfort.

Cons:

A/C system in the room was a bit hard to understand.

2026-05-12 via Nuitee
J
Jenny couple gt
8
Buena experiencia
Pros:

Ubicación y camas.

Cons:

Solicité traslado desde el aeropuerto al hotel y no llegaba.
Todos los días que me quedé sentí un ruido constante en la habitación.

2026-05-12 via Nuitee
J
Jiyun family_with_children us
10
It was perfect!
Pros:

Breakfast was really good! Also my flight was super delayed so I had to kill a few hours in the lobby, and all the staff were super nice about it! Location was super convenient too. Very in the center of everything but still off to the side enough that it was quiet.

2026-05-11 via Nuitee
M
Martha Sofia couple pe
10
Una buena experiencia
Pros:

Todo

Cons:

En general todo muy bien reforzaría la amabilidad en el restaurante unos días fue muy buena pero otras no tanto y lo notamos con el cambio de personal el día domingo

2026-05-10 via Nuitee
D
David couple gb
10
Five magic days bookending Machu Pichu trek - best days!
Pros:

The location, hotel and staff were all fantastic.

2026-05-10 via Nuitee
D
Denise family_with_children pe
10
2026-05-05 via Nuitee
C
Charis couple cy
9
2026-05-05 via Nuitee
R
Rivas Vela couple pe
10
Aranwa Cusco
Pros:

La calidad humana de su personal es impresionante la calidez del trato, visite Aranwa de otra ciudad, pero definitivamente la ciudad de Cusco es un 10/10

2026-05-04 via Nuitee
S
SARA couple es
10
2026-05-04 via Nuitee
C
camilo couple cl
10
2026-05-04 via Nuitee
G
gabriela solo_traveller es
10
Me sentí como en casa!
Pros:

La ubicación es inmejorable! El personal es Maravilloso! El lugar es muy acogedor y lo mantienen impecable!

2026-05-01 via Nuitee
J
julianna couple au
9
2026-04-29 via Nuitee
M
Mary solo_traveller ca
6
2026-04-28 via Nuitee
P
PO-HORNG couple us
10
2026-04-28 via Nuitee
A
Abhishek family_with_children gb
10
Perfect
Pros:

Excellent spacious rooms and amazing bathrooms.

2026-04-26 via Nuitee
K
Konstantinos couple gr
9
Great base for Cusco in a historic building
Pros:

If you like to stay in a old time classic deco with very comfortable bed and top service this is it. Easy walk to the central square and many nice food options around.

Cons:

Everything was great for the two nights we stayed.

2026-04-21 via Nuitee
B
Belén extended_group es
8
No merece la pena pagar tanto por un buen alojamiento en Cuzco
Pros:

Si, aunque me esperaba más de este cinco estrellas

Cons:

La decoración era un poco hortera. Es como si hubiesen saqueado varios conventos

2026-04-21 via Nuitee