LP Los Portales Hotel Cusco

Hotels
9.1 (472 reviews)
Av. El Sol 602 , Cusco , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
No air conditioning
Small room sizes
Pricing issues

Categories

Cleanliness
8.41
General sentiment points to clean rooms but some mention small and hot rooms.
Service
9.88
Numerous reviews highlight helpful and friendly staff.
Location
9.92
Excellent location for access to attractions and transport.
Room Quality
8.37
Rooms are described as nice, but some were noted to be small and lacking air conditioning.
Amenities
9.4
Good breakfast and facilities mentioned, though some elements were lacking.
Value for Money
8.36
Concerns raised about pricing and exchange rate practices.
Food and Beverage
8.91
Breakfast is generally praised; however, some reviews point to instances of poor quality.
Overall Experience
9.58
Many guests express satisfaction but with a few critical aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Prime Location near Incan Temple of the Sun
Experience the magic of Cusco right at your doorstep with LP Los Portales Hotel Cusco's prime location in front of the Incan Temple of the Sun, Koricancha. Immerse yourself in history and luxury in the heart of this vibrant city.

Elegant Rooms and Delicious Dining
Indulge in stylish accommodation where pastel tones and dark green hues create a soothing ambiance. Enjoy modern amenities such as flat-screen TVs, minibars, and room service. Start your day with a delightful buffet breakfast in a charming patio setting, and savor á la carte dining options at the on-site restaurant.

Convenience and Accessibility
With a strategic location just 4 blocks from the Parade Ground and a short walk to Wanchaq Train Station, LP Los Portales Hotel Cusco offers both convenience and accessibility for your explorations in Cusco.

Ready to immerse yourself in luxury and history? Book your stay at LP Los Portales Hotel Cusco now.

Important information:

Please note extra beds can only be requested for the Superior Twin Room and that they have an extra fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

9.1
Based on 472 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.58
C
Carola extended_group pe
10
Hotel bonito y cómodo
Pros:

Bonitas instalaciones y buena ubicación

2026-08-17 via Nuitee
I
Isabelle solo_traveller fr
7
Pros:

L’emplacement, le personnel, le confort de la chambre.

Cons:

Le petit déjeuner, trop industriel.

2026-08-16 via Nuitee
G
Giuliana Macchiavello couple pe
10
Un lugar cómodo y acogedor con una atención de primera.
Pros:

Personal muy amable. Nos apoyaron en la recepción de un paquete para mi hija que llegó antes de su check-in .
La atención y servicio del desayuno muy variado.

Cons:

Todo estuvo muy bien.

2026-08-15 via Nuitee
C
Carola couple pe
9
Los Portales nunca defrauda 😁
Pros:

Sus instalaciones y limpieza.

Cons:

El extractor de aire en el baño no funcionaba.

2026-08-15 via Nuitee
C
Consiglio solo_traveller it
7
Pros:

Distanza dal centro

Cons:

Stanze piccole e senza armadio solo un appendiabiti minimale.

2026-08-15 via Nuitee
C
Celi solo_traveller br
10
2026-08-12 via Nuitee
X
X8548HZpeterp Couples Houston, Texas
10
Great Cusco hotel option
Pros:

Clean comfortable and excellent breakfast

2026-08-10 via Tripadvisor
R
Roberto extended_group pe
8
2026-08-10 via Nuitee
J
Journey66467765381 Family Bialystok, Podlaskie Province, Eastern Poland
10
Nice stay in Cusco
Pros:

Very nice and helpful staff. Facilites at good level. Comfortable beds. Nothing to complain about😁

2026-08-09 via Tripadvisor
J
justynarC2900CB Couples
10
Excellent stay at hotel LP Los Portales
Pros:

I had a wonderful stay at Los Portales Hotel Cusco. Everything exceeded my expectations.

The service was excellent, and all the staff were friendly, professional, and always willing to help. The hotel was very clean, recently renovated, and the rooms were comfortable and well maintained. Housekeeping did an excellent job every day.

The breakfast was delicious with a good variety of food. On the day we had to leave very early for a tour, the hotel kindly prepared a breakfast box for us so we wouldn’t miss breakfast. We really appreciated this thoughtful gesture.

Everything was perfectly organized, and our stay was smooth from start to finish. I highly recommend this hotel to anyone visiting Cusco and would happily stay here again.

2026-08-06 via Tripadvisor
C
Claudia Regina family_with_children br
10
Hotel muito organizado
Pros:

Gostei muito da estadia no hotel LP Los Portales. Muito organizado, limpo e com excelentes funcionários, todos muito bem treinados para qualquer situação. Nos ofereceram oxigênio em caso de necessidade e sempre tinha chá de coca e muña, além de água disponível na recepção. Gostaria de dar um destaque especial ao funcionário Júlio que foi muito atencioso, educado e sempre nos tirou todas as dúvidas. Foi muito tranquilo deixar as malas no guarda-volumes para nossa ida a Machu Picchu. Também é muito perto da Plaza de Armas, cerca de 10 minutos e é em frente ao ponto onde a Incarail deixa as pessoas na volta de Machu Picchu.
Super indico este hotel.

Cons:

Gostei de tudo

2026-08-03 via Nuitee
M
Maria family_with_children cl
10
Grata estancia en Cusco
Pros:

La suite es muy amplia y comoda, las almohadas son excelentes para el descanso, el personal es muy atento y estan dispuestos a ayudarte en todo momento. El Restoran es muy bueno y una excelente alternativa para cenar o almorzar en el mismo hotel.

Cons:

Puede ser el aire acondicionado ya que es uno externo y hace mucho ruido, es lo unico.

2026-08-03 via Nuitee
C
Claudia Regina family_with_children br
10
Hotel espetacular próximo à Plaza de Armas
Pros:

Gostei muito da estadia no hotel LP Los Portales. Muito organizado, limpo e com excelentes funcionários, todos muito bem treinados para qualquer situação. Nos ofereceram oxigênio em caso de necessidade e sempre tinha chá de coca e muña, além de água disponível na recepção. Gostaria de dar um destaque especial ao funcionário Júlio que foi muito atencioso, educado e sempre nos tirou todas as dúvidas. Foi muito tranquilo deixar as malas no guarda-volumes para nossa ida a Machu Picchu. Também é muito perto da Plaza de Armas, cerca de 10 minutos e é em frente ao ponto onde a Incarail deixa as pessoas na volta de Machu Picchu. O quarto tinha janelas anti-ruídos o que realmente funcionava porque era muito silencioso.
Super indico este hotel.

Cons:

Gostei de tudo

2026-08-03 via Nuitee
I
Ivanna couple ar
10
2026-08-02 via Nuitee
C
cindydF6927XU Solo travel
10
Birthday Blessings
Pros:

What an AMAZING hotel this is! I booked my two-night stay at the last second after I had a change of plans, and my stay included my birthday. I was far from home and all alone, but the room was bright and cheerful, the front desk staff treated me like a VIP, and unlimited free water was provided. Imagine my surprise when, the next morning (my birthday), I went to the breakfast room (which was fairly full of guests) and the wait staff approached my table singing Happy Birthday to me in English and Spanish, carrying a beautiful piece of chocolate cake with a candle in it! Then they had me make a wish and the rest of the breakfast room also joined in on the singing! They clearly had waited all morning for me to show up for breakfast and were ready to make my day special when they never had to. Then that evening, when I came back to the hotel, the front desk staff again smiled at me and wished me a happy birthday. My entire stay was top-notch. BRAVO! Thank you for making my birthday special, Los Portales!

2026-08-01 via Tripadvisor
R
Rodrigo family_with_children br
10
2026-07-24 via Nuitee
A
Aaron Sean solo_traveller ch
10
2026-07-19 via Nuitee
A
Aaron Sean couple ch
10
2026-07-19 via Nuitee
P
Patricia solo_traveller us
10
2026-07-15 via Nuitee
T
Tomasz solo_traveller pl
10
2026-07-15 via Nuitee