LP Los Portales Hotel Cusco

Hotels
9.1 (361 reviews)
Av. El Sol 602 , Cusco , pe

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
No air conditioning
Small room sizes
Pricing issues

Categories

Cleanliness
8.41
General sentiment points to clean rooms but some mention small and hot rooms.
Service
9.88
Numerous reviews highlight helpful and friendly staff.
Location
9.92
Excellent location for access to attractions and transport.
Room Quality
8.37
Rooms are described as nice, but some were noted to be small and lacking air conditioning.
Amenities
9.4
Good breakfast and facilities mentioned, though some elements were lacking.
Value for Money
8.36
Concerns raised about pricing and exchange rate practices.
Food and Beverage
8.91
Breakfast is generally praised; however, some reviews point to instances of poor quality.
Overall Experience
9.58
Many guests express satisfaction but with a few critical aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Prime Location near Incan Temple of the Sun
Experience the magic of Cusco right at your doorstep with LP Los Portales Hotel Cusco's prime location in front of the Incan Temple of the Sun, Koricancha. Immerse yourself in history and luxury in the heart of this vibrant city.

Elegant Rooms and Delicious Dining
Indulge in stylish accommodation where pastel tones and dark green hues create a soothing ambiance. Enjoy modern amenities such as flat-screen TVs, minibars, and room service. Start your day with a delightful buffet breakfast in a charming patio setting, and savor á la carte dining options at the on-site restaurant.

Convenience and Accessibility
With a strategic location just 4 blocks from the Parade Ground and a short walk to Wanchaq Train Station, LP Los Portales Hotel Cusco offers both convenience and accessibility for your explorations in Cusco.

Ready to immerse yourself in luxury and history? Book your stay at LP Los Portales Hotel Cusco now.

Important information:

Please note extra beds can only be requested for the Superior Twin Room and that they have an extra fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 361 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.58
J
Jacqueline • extended_group • ca
9
Great service and location
Pros:

The location is close to all restaurants and sightseeing areas. The staff are amazing. So helpful!

2026-02-12 • via Nuitee
S
Simone • couple • au
10
If you want a great experience in Cusco, BOOK HERE!
Pros:

The people, the location, the rooms!

This was our first hotel on our honeymoon and the people have been outstanding. The staff here are great, listen to you, and recommend great suggestions.

The rooms are specious, comfortable, and clean. The shower was the best pressure we have had!

The location is a 15 minute walk and ideal for anyone who wants to burn off the overeating you can do in the town centre.

Jonathan was an outstanding staff member.

Cons:

No aircon but a fan and heater are provided.

2026-01-30 • via Nuitee
M
Michael • family_with_children • au
9
Pros:

Very friendly- clean- close to plaza- great place

2026-01-26 • via Nuitee
M
Marcelo • couple • br
10
2026-01-22 • via Nuitee
F
Francine Cária • family_with_children • br
9
2026-01-22 • via Nuitee
M
Marcelo • couple • br
10
Hotel perfeito
Pros:

De tudo, principalmente o ótimo atendimento da equipe do hotel, super atenciosos e educados

Cons:

Ter de ir embora

2026-01-22 • via Nuitee
W
Wu • extended_group • hk
10
Pros:

Clean and new hotel

2026-01-19 • via Nuitee
M
Monica • couple • ar
9
Excelente estadía
Pros:

Excelente todo, la limpieza de las instalaciones y la atención del personal. El barrio es muy tranquilo y lindo cerca del centro.

Cons:

Nada

2026-01-19 • via Nuitee
D
Daniel Horacio • couple • pe
9
Buena ubicación y muy tranquilo para descansar
Pros:

Ubicación

Cons:

el olor a thiner en los pasillos

2026-01-18 • via Nuitee
J
juan carlos • family_with_children • co
10
Pros:

Muy profesionales cada uno en su rol. El personal de recepción todos nuestros respeto y agradecimiento.

2026-01-18 • via Nuitee
J
Jaqueline • couple • br
10
Hotel maravilhoso em Cusco. Atendimento excelente!
Pros:

Hotel lindo, limpo, bem localizado, atendimento excelente.

Cons:

Gostei de tudo.

2026-01-16 • via Nuitee
A
Alan • solo_traveller • br
8
Pros:

Excelente localização,devido à proximidade da Plaza de amas. Café da manhã é bom, e os funcionários são cordiais e solicitos.

Cons:

A cama é um pouco dura, e devido às dores no quadril tive um pouco de dificuldades de me adaptar.

2026-01-16 • via Nuitee
S
Sanel • family_with_children • de
8
Pros:

Service und Sauberkeit waren sehr gut. Zimmerausstattung ließ nichts zu wünschen übrig.
Frühstück war vom Angebot gut.
Zentrale Lage und alles sehr gut fußläufig erreichbar.

2026-01-13 • via Nuitee
M
Marco • family_with_children • de
9
Top
Pros:

Hilfsbereit anbieten Rezeption

Cons:

Frühstück war ok - könnte etwas besseres Brot und Abwechslung bieten

2026-01-08 • via Nuitee
V
Vinces Alexander • couple • pe
9
Pros:

La atención del personal todos fueron muy amables

2026-01-06 • via Nuitee
D
digital • solo_traveller • br
10
Hotel excelente com pessoas maravilhosas e educadas .
Pros:

Tudo, desde o atendimento até os quartos .

2026-01-02 • via Nuitee
D
Diana Miluska • family_with_children • pe
9
Excelente lugar aunque las camas podrían mejorar
Pros:

Habitaciónes amplias, la duchas abundantes y agradables,personal muy amable, buen desayuno.

Cons:

Me encantó todo a excepción de la cama era un poco dura e incorfortable, es lo único.

2025-12-26 • via Nuitee
D
Danyella • extended_group • br
10
Maravilhosa
Pros:

Tudo , hotel maravilhoso, cama confortável aconchegante, banheiro bom , café da manhã maravilhoso. Jantar do restaurante melhor impossível. Além dos funcionários maravilhosos.

Cons:

Gostei de tudo

2025-12-26 • via Nuitee
R
Rosemarie • couple • cl
10
2025-12-26 • via Nuitee
A
ADRIANO GERALDO • family_with_children • br
10
2025-12-23 • via Nuitee