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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Non-smoking throughout
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Shuttle service (additional charge)
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Prime Location near Incan Temple of the Sun
Experience the magic of Cusco right at your doorstep with LP Los Portales Hotel Cusco's prime location in front of the Incan Temple of the Sun, Koricancha. Immerse yourself in history and luxury in the heart of this vibrant city.
Elegant Rooms and Delicious Dining
Indulge in stylish accommodation where pastel tones and dark green hues create a soothing ambiance. Enjoy modern amenities such as flat-screen TVs, minibars, and room service. Start your day with a delightful buffet breakfast in a charming patio setting, and savor á la carte dining options at the on-site restaurant.
Convenience and Accessibility
With a strategic location just 4 blocks from the Parade Ground and a short walk to Wanchaq Train Station, LP Los Portales Hotel Cusco offers both convenience and accessibility for your explorations in Cusco.
Ready to immerse yourself in luxury and history? Book your stay at LP Los Portales Hotel Cusco now.
Please note extra beds can only be requested for the Superior Twin Room and that they have an extra fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 11 years old stay for US$10 per person per night when using an existing bed.
People no matter the age stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Great location and rooms were clean. Joseph gave excellent service and the breakfast had great variety.
Very comfortable stay and close to main square and attractions
Localização. Quarto confortável. Café da manhã excelente.
Areas comuns acarpetadas (sensibilidade a questões respiratórias). Não identificado controle de temperatura do quarto.
友善的飯店服務人員。飯店位置好。
Las mejoras en las instalaciones.
Good location, friendly staff. Great place to stay when you are travelling through Cusco.
Una joya en cuzco Excelente calidad precio
Mención especial para Julio excelencia en servicio Calidad humana Muy buena ubicación Impecable
Todo de 10
There is a lot to like about this hotel which is in a good location in Cusco. The staff are friendly and helpful. The rooms are comfortable and well equipped and although the bathroom is a little cramped it has a very good pressure hot shower and large fluffy towels. The public areas consist of a lovely peaceful lounge and an atrium leading to the dining room where coca and muna tea is available all day.
Rooms overlooking the atrium are a little cramped and airless whilst rooms at the front of the hotel are very noisy so ask for a room at the back.
The only thing that lets this hotel down is the breakfast which has limited choices and we found everything to be dry and uninispiring. Evening meals were Ok.
La atención del personal y las instalaciones
Solo tuvimos un pequeño inconveniente con el jacuzzi y no lo pudimos utilizar. Algo mínimo en comparación a las comodidades que ofrecía el hotel
Todo
Nada
About $40 overpriced for what you actually get size quality of food, etc. I chose because it was pouring rain and I needed a place to stay for the night
Quartos muito confortáveis, funcionários simpático e bom pequeno almoço.
De manhã ouve-se barulho muito cedo. Assim que o pequeno almoço começa o barulho acorda-nos.
I had a wonderful stay at this hotel. The location is excellent and very convenient for exploring the city. The staff were incredibly warm, friendly, and always willing to help with a smile.
The room was well-equipped with everything I needed, making the stay very comfortable. What touched me the most was the surprise the hotel prepared for me during breakfast on my birthday — a lovely birthday cake and heartfelt birthday wishes from the staff. It was such a thoughtful and memorable moment that made my trip even more special.
Thank you for the amazing hospitality. I would definitely stay here again and highly recommend this hotel to others!
Decent room with space. Good representative.
Overcharged by $4 . I send refund request but denied. Booking.com didn't help much, not worth wasting my time over $4.
The breakfast buffet was very good, filtered water and teas were very much appreciated, and the hotel was fairly quiet and well located. The staff was very friendly and helpful.
communication could be improved, and the hotel should be more careful in taking payments as I was charged twice for the same booking.
A wonderful experience. Everybody went above and beyond with their customer service, especially Julio. Julio made sure our experience was personalized and unforgettable. I have nothing but good things to say about Los Portales and Julio.
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