LP Los Portales Hotel Cusco

Hotels
9.1 (391 reviews)
Av. El Sol 602 , Cusco , pe

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
No air conditioning
Small room sizes
Pricing issues

Categories

Cleanliness
8.41
General sentiment points to clean rooms but some mention small and hot rooms.
Service
9.88
Numerous reviews highlight helpful and friendly staff.
Location
9.92
Excellent location for access to attractions and transport.
Room Quality
8.37
Rooms are described as nice, but some were noted to be small and lacking air conditioning.
Amenities
9.4
Good breakfast and facilities mentioned, though some elements were lacking.
Value for Money
8.36
Concerns raised about pricing and exchange rate practices.
Food and Beverage
8.91
Breakfast is generally praised; however, some reviews point to instances of poor quality.
Overall Experience
9.58
Many guests express satisfaction but with a few critical aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Prime Location near Incan Temple of the Sun
Experience the magic of Cusco right at your doorstep with LP Los Portales Hotel Cusco's prime location in front of the Incan Temple of the Sun, Koricancha. Immerse yourself in history and luxury in the heart of this vibrant city.

Elegant Rooms and Delicious Dining
Indulge in stylish accommodation where pastel tones and dark green hues create a soothing ambiance. Enjoy modern amenities such as flat-screen TVs, minibars, and room service. Start your day with a delightful buffet breakfast in a charming patio setting, and savor á la carte dining options at the on-site restaurant.

Convenience and Accessibility
With a strategic location just 4 blocks from the Parade Ground and a short walk to Wanchaq Train Station, LP Los Portales Hotel Cusco offers both convenience and accessibility for your explorations in Cusco.

Ready to immerse yourself in luxury and history? Book your stay at LP Los Portales Hotel Cusco now.

Important information:

Please note extra beds can only be requested for the Superior Twin Room and that they have an extra fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 391 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.58
D
Dominik solo_traveller de
7
Sauber, bequem und freundlich mit fairem Frühstück, aber warm, hell und etwas hellhörig ohne Klimaanlage.
Pros:

Die Betten waren sehr bequem und das Zimmer insgesamt sauber. Das Personal war ausgesprochen freundlich und hilfsbereit. Das Frühstücksangebot war in Ordnung und dem Preis absolut angemessen.

Cons:

Leider gab es keine Klimaanlage, wodurch es im Zimmer recht warm wurde. Zudem ging das Fenster direkt zur Straßenlaterne, und der Vorhang konnte das Licht nicht vollständig abdunkeln. Das Zimmer war außerdem etwas hellhörig.

2026-03-27 via Nuitee
I
Ionut couple ro
10
2026-03-25 via Nuitee
ćurčija family_with_children hr
10
Pros:

They were all very accommodating and helpful.

2026-03-25 via Nuitee
J
Javier solo_traveller pe
8
El costo de la habitación resulta caro, no me incluyeron desayuno tuve que pagar aparte, la reserva con Booking no estuv
Pros:

Las instalaciones son buenas

Cons:

El colchón muy duro, deben de cambiarse

2026-03-20 via Nuitee
P
PEDRO ECHEVERRIA family_with_children cl
10
Pros:

Todo

Cons:

Nada

2026-03-19 via Nuitee
J
joanneeJ8970HB Solo travel
10
Warm stay
Pros:

I had a wonderful stay at this hotel. The service from every single team member was truly exceptional genuinely kind, attentive and always willing to help. The breakfast was excellent, with great variety and quality and I really appreciated having filtered water available at all times. The whole place feels warm, cozy, and welcoming, making it easy to relax after a day out. I would definitely recommend this hotel.

2026-03-17 via Tripadvisor
O
Olga couple pe
10
Recomendable
Pros:

Si

Cons:

Comodidad de habitación y servicios

2026-03-17 via Nuitee
L
Luigi couple it
10
Il miglior hotel della vacanza
Pros:

Posizione ottima, accoglienza alla reception ottima (24h) con possibilità di lasciare i bagagli, pulito e moderno.
Refill acqua gratis e spazio interno pubblico molto confortevole.

2026-03-16 via Nuitee
R
R1196DUdanielab Solo travel
10
Highly recommended hotel
Pros:

I have been travelling South America since January and this is my favourite hotel by far. All the staff are fantastic, from the reception (especially Brian) to the restaurant.
Very close to the plaza, and on a busy road I felt safe walking along at night.
Large rooms with really comfy beds.
I was in a room by the main road, but it was very quiet due to great soundproofing.
Overall such a great stay.
Thank you so much! I will recommend your hotel to anyone visiting Cusco.

2026-03-15 via Tripadvisor
C
Carola family_with_children cl
10
2026-03-15 via Nuitee
P
Paweł solo_traveller pl
8
2026-03-13 via Nuitee
C
claudev988 Couples
10
Amazing staff
Pros:

Everything and everyone was perfect!! Staff were fantastic and very present . We will definitely recommend this hotel.

2026-03-10 via Tripadvisor
M
Mateus couple br
10
2026-03-10 via Nuitee
M
Mateus couple br
10
2026-03-10 via Nuitee
M
Mindy couple nl
9
2026-03-08 via Nuitee
L
Lourdes Beatriz family_with_children pe
8
Pros:

El personal muy amable,

Cons:

Lamentablemente durante toda mi estadía el ascensor estuvo inoperativo y tuve que subir y bajar del cuarto piso, lo cual no es fácil en Cusco.
El extractor de aire del baño de mi habitación, no funcionaba.

2026-03-08 via Nuitee
M
Marie-Eve couple ca
10
One of the most clean hôtel room I had. The social area are beautiful and we felt very confortable during our stay. I w
Pros:

Super clean, semelle good, pretty, staff is welcoming and kind!

Cons:

All good

2026-03-08 via Nuitee
M
MARIA DOLORES couple es
7
2026-03-08 via Nuitee
I
I3194YDdonnad Couples
10
Wonderful stay with outstanding service
Pros:

I had a very pleasant stay at this hotel. The service was excellent and all the staff were incredibly kind, friendly and attentive throughout my visit. I also really enjoyed the breakfast and the delicious flavor of the food. The location is very convenient and the room decoration is beautiful, making the whole place feel warm, cozy, and welcoming.

2026-03-06 via Tripadvisor
A
Andrea couple es
9
Pros:

Todo está muy bien.

Cons:

Lo único que podría mencionar mejorable es la falta de agua en las habitaciones.

2026-03-06 via Nuitee