LP Los Portales Hotel Cusco

Hotels
9.1 (417 reviews)
Av. El Sol 602 , Cusco , pe

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
No air conditioning
Small room sizes
Pricing issues

Categories

Cleanliness
8.41
General sentiment points to clean rooms but some mention small and hot rooms.
Service
9.88
Numerous reviews highlight helpful and friendly staff.
Location
9.92
Excellent location for access to attractions and transport.
Room Quality
8.37
Rooms are described as nice, but some were noted to be small and lacking air conditioning.
Amenities
9.4
Good breakfast and facilities mentioned, though some elements were lacking.
Value for Money
8.36
Concerns raised about pricing and exchange rate practices.
Food and Beverage
8.91
Breakfast is generally praised; however, some reviews point to instances of poor quality.
Overall Experience
9.58
Many guests express satisfaction but with a few critical aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Prime Location near Incan Temple of the Sun
Experience the magic of Cusco right at your doorstep with LP Los Portales Hotel Cusco's prime location in front of the Incan Temple of the Sun, Koricancha. Immerse yourself in history and luxury in the heart of this vibrant city.

Elegant Rooms and Delicious Dining
Indulge in stylish accommodation where pastel tones and dark green hues create a soothing ambiance. Enjoy modern amenities such as flat-screen TVs, minibars, and room service. Start your day with a delightful buffet breakfast in a charming patio setting, and savor á la carte dining options at the on-site restaurant.

Convenience and Accessibility
With a strategic location just 4 blocks from the Parade Ground and a short walk to Wanchaq Train Station, LP Los Portales Hotel Cusco offers both convenience and accessibility for your explorations in Cusco.

Ready to immerse yourself in luxury and history? Book your stay at LP Los Portales Hotel Cusco now.

Important information:

Please note extra beds can only be requested for the Superior Twin Room and that they have an extra fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 417 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 9.58
R
Reddy extended_group us
8
2026-05-16 via Nuitee
C
Cristina extended_group ar
10
Excepcional desde la recepción Julio un mill
Pros:

Todo

Cons:

Nada

2026-05-15 via Nuitee
C
Cliff solo_traveller us
8
Cons:

About $40 overpriced for what you actually get size quality of food, etc. I chose because it was pouring rain and I needed a place to stay for the night

2026-05-13 via Nuitee
B
Bárbara couple pt
9
Muito bom! Atendimento impecável e confortável
Pros:

Quartos muito confortáveis, funcionários simpático e bom pequeno almoço.

Cons:

De manhã ouve-se barulho muito cedo. Assim que o pequeno almoço começa o barulho acorda-nos.

2026-05-12 via Nuitee
C
Chunyan couple cn
9
Pros:

I had a wonderful stay at this hotel. The location is excellent and very convenient for exploring the city. The staff were incredibly warm, friendly, and always willing to help with a smile.

The room was well-equipped with everything I needed, making the stay very comfortable. What touched me the most was the surprise the hotel prepared for me during breakfast on my birthday — a lovely birthday cake and heartfelt birthday wishes from the staff. It was such a thoughtful and memorable moment that made my trip even more special.

Thank you for the amazing hospitality. I would definitely stay here again and highly recommend this hotel to others!

2026-05-11 via Nuitee
S
Son family_with_children us
1
Pros:

Decent room with space. Good representative.

Cons:

Overcharged by $4 . I send refund request but denied. Booking.com didn't help much, not worth wasting my time over $4.

2026-05-09 via Nuitee
P
Paul extended_group fr
8
comfortable and spotless hotel that is centrally located.
Pros:

The breakfast buffet was very good, filtered water and teas were very much appreciated, and the hotel was fairly quiet and well located. The staff was very friendly and helpful.

Cons:

communication could be improved, and the hotel should be more careful in taking payments as I was charged twice for the same booking.

2026-05-07 via Nuitee
K
Kristy solo_traveller au
8
2026-05-04 via Nuitee
V
Vasileios couple be
10
Great facilities - polite and welcoming staff!
Pros:

We had a very pleasant experience at LP Los Portales . The facilities very much met our expectations - our room was great and clean. Beyond the very good facilities, the staff were very polite and friendly and willing to assist with anything. This welcoming attitude made the difference. We also had dinner a few times at the hotel’s restaurant and the food and service were very good. Overall we were very satisfied with LP Los Portales!

Cons:

Nothing since all was great!

2026-04-29 via Nuitee
L
Leonardo de Faria couple br
10
Pros:

Quase todos os hoteis buscam passar uma imagem de “ambientalmente correto” apenas para reduzir custos, como a lavagem de toalhas, etc. Mas a disponibilidade de um bom filtro de água no LP Los Postales Cusco de fácil acesso e qualidade demonstra não apenas uma preocupação real com o meio ambiente, mas com a saúde e conforto de seu hóspede, ainda que isso impacte na receita do hotel com a venda de garrafas de água. Muito feliz a escolha! Ademais, todos os funcionários foram muito simpáticos e prestativos, com excelente roupa de cama e toalhas.

2026-04-28 via Nuitee
C
Charol michelle couple co
10
excelente!
Pros:

rico, tipo buffet, variedad

2026-04-27 via Nuitee
F
Fabio Karasawa solo_traveller br
10
Pros:

Staff are great, breakfast is good, location is great

2026-04-25 via Nuitee
H
HUROGA couple ar
9
Estadía comoda de buen nivel de comfort
Pros:

el desayuno muy completo, excelente. La ubicacion muy buena y la zona tranquila , agradable y segura.

Cons:

la habitacion agradable pero algo chica de tamaño

2026-04-21 via Nuitee
K
Karin couple pt
7
Bom
Pros:

Funcionários muito simpáticos e atenciosos. Próximo ao Museu Qoricancha, e ao centro histórico de Cusco. Estação de trem fica a 3 quadras . Café da manhã bom.

Cons:

As janelas do quarto dão para dentro do hotel e para abrir a janela você fica com pouca privacidade.

2026-04-20 via Nuitee
V
Valeria couple cl
5
2026-04-12 via Nuitee
M
Matthew family_with_children gb
10
Pros:

Friendly staff, comfy room with a lovely bath, and great breakfast options

2026-04-09 via Nuitee
L
LIN family_with_children de
8
Pros:

Lage ist super.

Cons:

Frühstück war simple und nicht so viele wechselhaft. Unser Zimmer ist zu innen Hof, sehr klein und wenig frisches Luft.

2026-04-09 via Nuitee
M
María Consuelo family_with_children es
8
Pros:

El trato del personal

Cons:

Nada

2026-04-08 via Nuitee
F
Fernando family_with_children br
10
Pros:

Os funcionários eram muito atenciosos, desde a recepção ao restaurante!

2026-04-07 via Nuitee
N
Nelly couple us
8
Very nice centric Hotel and very affordable price
Pros:

Location and personal

Cons:

Nothing

2026-04-07 via Nuitee