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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Business center
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Heating
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Currency exchange
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Daily housekeeping
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Airport shuttle (additional charge)
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Concierge service
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Airport drop off
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Airport pick up
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Outdoor fireplace
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Contactless check-in/check-out
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Screens / Barriers between staff and guests for safety
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Mobile app for room service
Review Highlights
Categories
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Property Description
Tranquil Oasis in the Heart of Cusco
Modern Comforts: Enjoy heated rooms with LCD TVs and work desks, designed with a mix of wood. Some rooms even boast a cozy seating area.
Local Delights: Wake up to a buffet breakfast showcasing typical local fruits and dishes. Surrounded by restaurants and bars, indulge in delectable dinner options and evening entertainment.
Convenient Location: Just 3 blocks from Plaza de Armas, this hotel is a short walk from Santa Teresa Church. With nearby bus and train stations, plus free airport transfer, exploring Cusco is a breeze.
Ready to experience the charm of Tierra Viva Cusco Saphi Hotel? Book now and make unforgettable memories!
These rates do not include taxes (18%) or service charge (10%)
All penalties are subject to an additional service tax of 10%.
In the case that a room is shared by a VAT exempt guest and a nonexempt one, the 18% VAT tax will be added to the room rate.
When booking more than 5 rooms, different policies and additional supplements may apply.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.
Location
Guest Reviews
Needs blackout curtains
Llegamos a media noche (5 am) sin reserva porque el autobús nos dejó antes de lo previsto en Cuzco y nos habilitaron una habitación cobrándonos la mitad de la noche. El desayuno de muy buena calidad y los trabajadores muy agradables.
Nos pusimos en contacto con el alojamiento el día anterior a la llegada para que nos habilitaran un taxi cuando llegáramos a la estación y no nos contestaron.
Deseño
Da cordialidade dos funcionários, da estrutura do hotel, do conforto oferecido.
O café da manhã é bom, mas poderia oferecer mais opções para pessoas intolerantes a lactose e glúten. O box do banheiro é um pouco aberto, o que faz com que a água do chuveiro inunde todo o banheiro.
Lovely property with main facilities (heating , air drier , bathrobe ) and very attentive staff
The Taxy I had booked through them to reach the airport arrived 20 minutes late as they got the directions of the booking switched . All went well but worth 3x checking they got it the booking right.
La amabilidad y cercanía del personal. Habitaciones impecablemente limpias. Desayuno muy bueno. Todos los días te dejan pastillas de chocolate y una supercookie de bienvenida que hacen ellos mismos
Nada
The hotel is great, only a 5-minute walk away from Plaza de armas. The rooms are great, spacious with a very large bed. They helped us when we needed to store our luggage, organise taxis or have one room for longer in the afternoon.
The room was nice and comfortable although a bit small.
Very noisy room. You could hear people talk outside and while going up and downstairs as my room was upfront on the first floor. As people usually leave early for excursions, the noise started very early in the morning.
Everything was perfect! The staff was super helpful and friendly, they went above and beyond to help us with everything. Room was very nice, clean, and with a huge bed.
Prior to the stay, communication with the hotel was not that easy (they were not reactive to messages on Booking nor to emails). We think it's because people from Tierra Viva are managing that, instead of the hotel staff themselves. Once we got the WhatsApp number of the actual hotel staff, everything got solved quickly.
Le confort de la chambre
La gentillesse du personnel
La possibilité d’avoir de l’eau sur demande
Le petit déjeuner était moyen
Very nice rooms and clean, good breakfast as well
Locati close to the man plaza but quiet and an easy acces
Muy buen hotel. Comodo, bien ubicado. Buen desayuno. Muy buena relación precio-calidad. El personal muy atento.
Tudo
Estava tudo otimo
El personal es excelente y el desayuno espectacular. Pudimos ingresar un rato antes del horario de check in ya que había disponibilidad y también pudimos dejar nuestras pertenencias en la recepción luego del check out hasta el momento de irnos al aeropuerto. El hotel también nos organizó el traslado desde y hasta el aeropuerto.
Sólo tuvimos un inconveniente con el agua caliente pero fue solucionado en tiempo razonable, son cosas que pueden pasar en cualquier propiedad, lo importante es que lo arreglaron sin demoras.
Calm and nice space.
Breakfast was in a freezing cold room (wearing hats and coats!). No water dispenser, had to ask staff each time to fill up water bottles in the staff kitchen. Room was noisy due to the road and thin windows. Location was a little far from centre.
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