Facilities

Free breakfast
Free WiFi
Garden
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Picnic area
Free breakfast
See all facilities

Review Highlights

Pros:
Beautiful place and views
Helpful staff
Cons:
Outdated facilities
Lack of heat
Poor room quality
Amenities not functioning

Categories

Cleanliness
1
Bathroom had holes in the wall and shower drain was clogged; overall cleanliness was subpar.
Service
1
The staff tried to assist with the limited amenities offered.
Location
1
The surrounding area is lovely, contributing positively to the stay.
Room Quality
1
Rooms were outdated with no heating and uncomfortable conditions.
Amenities
1
Hot tub and fireplace are not functioning; limited heating options available.
Value for Money
1
General disappointment with the services and condition of the hotel for the price.
Food and Beverage
1
Breakfast was described as good; a positive aspect of the stay.
Overall Experience
1
Overall, a very disappointing stay due to outdated facilities and various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 05:34

Property Description

Escape to Casa de Campo Cusco, where comfort meets stunning views in the heart of this enchanting city.

Breathtaking Views: Enjoy panoramic vistas from our rooftop terrace or unwind in the serene garden, the perfect settings for relaxation after a day of exploring.

Modern Amenities: Stay connected with complimentary wireless internet and indulge in our room service, ensuring your needs are catered to during your stay.

Charming Accommodations: Choose from our 49 beautifully designed guestrooms featuring cozy fireplaces and private balconies or patios, complete with kitchenettes to prepare your meals at your leisure.

Experience the magic of Cusco from Casa de Campo. Book your stay today and immerse yourself in comfort and culture!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

7.2
Based on 55 reviews
Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
Gabriel partner
4
Pros:

10:21
5
Cusco and Machu Picchu and Cus...
Jun 21, 2025 - Jul 4, 2025
Would like to find out who does the vetting for this hotel. I would start by letting you know that the facility was outdated. Had no heat, did not provide portable heaters with temperatures in the lower 40's degrees. Only blanklets that weren't enough most of the time.
The bathroom was a complete disaster holes in the wall behind the sink, the shower drain was partially clogged. In a stay of almost 10 nights we had 2 days when the water heater was out of service. My wife one night had to take a shower with cold water only to learn after the fact that there was no hot water. The only good thing that can be mentioned about this hotel is the staff that tried to work with the little that they had to offer. Over. the past few years we have used and relied on the services of Expedia to make sure the we get the most of our trips. Also, the 2 reservations that I booked for my family at the Hidden Garden Hotel in Cuzco were not the greatest of services, very dissapointing experience in all.

2025-07-10 via Nuitee
L
Lisa friends
8
Pros:

Very beautiful place and views. there's no heater in the rooms, so is very cold, but everything went out find! Also too many stairs to climb after a long day walking and tours, but we mange it well too. We love the surrounding near the Hotel and breakfast was good. In general love the place.

2025-06-27 via Nuitee
J
Jazmine
6
Lovely hostel ⭐️⭐️
Pros:

GORGEOUS hostel!! Amazing views, lovely plants, yummy breakfast.

Keep in mind - the stairs to get to your room are killer; especially after experiencing Machu Picchu, Humantay Lake, and Rainbow Mountain + Red Valley. My knees and glutes were feeling the burn.

Disappointed that the fireplace + hot tub did not work :( although it does say “bathtub” it did not fill the tub w hot or warm water - would’ve been nice after a long day of hiking. We were given a small heater that did not keep us warm but the wool blankets were so cozy. Still very cold nights in the winter time. On the plus side there is a massage studio next door.

2025-06-26 via Nuitee
J
Johanna
10
Pros:

The location is great and it’s a very quaint and camp feel. Loved it.

2025-04-28 via Nuitee
S
Stephanie
10
Pros:

I loved how quiet and surrounded by nature this property was, with an epic view! Worth climbing the stairs to get there. :) It is walking distance to restaurants and shops in the beautiful San Blas neighbourhood, and also walking distance to some incredible mountain trails and archeological sites. Free breakfast and coffee/tea with a view every morning was perfect and the staff was so kind and friendly. My room felt cozy and clean, with rustic charm, nature just outside my windows, nice warm blankets and a comfy bed. Good hot shower. I felt safe here, and in Cusco in general, as a solo female.There is a decent communal kitchen for preparing something basic. No water filtration system, so the choice was to either buy bottled water or boil water. I chose to drink boiled water and had no problem. The wifi was spotty and inconsistent as was my CUY/CLARO cellular reception. I was unable to maintain consistent video calls and found it challenging for remote working. Like most places in Cusco, the walls are thin, and so you'll hear your neighbours. I recommend ear plugs or headphones. Overall, the guests were all very respectful and relaxed. Not a party vibe place, which was perfect for me. The room was advertised as having a fireplace, though the staff told me it cannot be used. I had been looking forward to a nice cozy fire on those cold Cusco nights. I would return to Casa de Campo the next time I pass through Cusco. The quiet nature vibe was a perfect oasis amidst the busy city.

2025-04-26 via Nuitee
S
Sam partner
2
Pros:

SCAM, was told they gave my room away when I got there and they offered no suitable alternative, I had to book with a different hotel and I was told in person I could get a refund by contacting Expedia, they repeatedly hang up on Expedia agents who need confirmation to avoid granting the refund after days of trying.

2025-04-01 via Nuitee
V
Verified traveler
10
Bon séjour avec vue
Pros:

Très bel hotel et quelle vue !
Montée un peu sec qui donne le mérite de se reposer dans un lit douillé.

2024-11-20 via Nuitee
A
Ashley friends
6
Pros:

Make sure you contact them via WhatsApp (not expedia app) a few weeks before arrival or you’ll be stuck outside for HOURS until someone comes to open the door for checkin…(we had an owner at a neighboring hostel get in contact for us after waiting). However, beautiful views. Cleanliness was OK. Rooms were COLD. No heating. Make sure you pay extra for a fireplace room.

2024-08-28 via Nuitee
A
Alexandre
4
Não satisfeito com a Pousada
Pros:

Infraestrutura antiga, não tem calefação no quarto, passamos muito frio durante a noite, O nome e endereço endereço estava errado no site. Tive que pagar 20 Solis a mais para o UBER nos levar para o endereço correto do hotel. NÃO recomendo para ninguém. Escadaria longa e precária. as fotos na Hotels.com não condiz com a realidade.

2024-05-30 via Nuitee
V
Verified traveler
6
Pros:

The property is beautiful, however it’s showing wrong location on Google maps. Casa de campo will be the right spot. Our room had fireplace but due to no ventilation room gets smokey. Amazing staff! Internet pretty weak and inconsistent. Amazing view of the city. Get ready to walk up some steps to get there!

2024-04-16 via Nuitee
M
Miguel family
2
Pros:

Choosing this hotel was the worst, they charged me and it is not operating, there was no one and I do not understand how it is possible for it to appear in ORBITZ if there is no one working, the Hotel has been closed for several weeks. unfortunately I realized the same day that I arrived at the hotel, and I had to find another hotel that same afternoon. it is a pity.

2021-11-08 via Nuitee
M
Michael
2
OUT OF BUSINESS
Pros:

No one answered the doors or the phone and I ended up staying at a nearby hotel. Looked it up and it stated that it was closed permanently.

2021-10-24 via Nuitee
V
Verified traveler
8
Pros:

Nice placing. Very beauty view. A lot of plants. This hotel has a very good atmosphere.

2020-01-16 via Nuitee
L
luz
6
decepcionante
Pros:

la habitacion no es muy comoda y el baño es demasiado pequeño e incomodo. Un dia nos dejaron sin jabon ni papel higienico; las escaleras para acceder a la habitacion son en guadua muy empinadas, el desayuno no es muy bueno, es muy básico, la ubicación del hotel es en un barrio tradicional cerca a la plaza de armas, pero para llegar a pie hay que caminar por calles empinadas y los taxis no lo llevan hasta la puerta, debido a que la calle es estrecha y no pueden acceder. Lo unico bueno es la atención de las personas que estan en recepción; fueron muy amables.

2019-10-09 via Nuitee
O
Ola
10
Pros:

Great place for those who looking for quite stay with amazing view!
Friendly staff ( barely speaking English but very kind and helpful)
Good room, with super hot shower, we had a tiny balcony - with spectacular view on the city!!! Better than any other place we’ve been.

2019-10-07 via Nuitee
K
Katelyn
10
Amazing views
Pros:

Perfect place for our one night in Cusco. Only a 7 minute walk to the Plaza de Armas. Was pretty chilly, but there were lots of extra blankets.

2019-09-16 via Nuitee
M
Minerva
6
Pros:

La vista de la terraza es increíble, las habitaciones no me parecieron tan buenas. Hace demasiado frío y el calentador no funcionaba, la habitación era muy fría. No cuenta con teléfono para llamar a recepción y le hacía falta mantenimiento de pintura a la habitación.

2019-09-12 via Nuitee
D
donny
10
nice, amazing view, loved the Firepit
Pros:

I stayed here 2 nights, and actually the smaller double superior room I enjoyed more than the jr suite. Overall the stay was great. I made a fire both nights and was comfy. It is cold at night, but plenty of blankets to use and the morning sun overlooking the city is fantastic!! will be back one day. gracias por todo

2019-07-24 via Nuitee
V
Verified traveler friends
10
Pros:

Posizione dell’hotel davvero suggestiva. Dalla terrazza era possibile vedere tutta Cuzco.
Personale molto disponibile, gentile e preparato.
É stato un soggiorno piacevole anche se solo per un giorno.

2019-07-09 via Nuitee
V
Verified traveler
10
Pros:

Excelente ubicación, buen personal muy atentos. Me encanto.

2019-01-12 via Nuitee