JW Marriott El Convento Cusco

Hotels
•
JW Marriott Hotels & Resorts
9.6 (868 reviews)
Esquina de la Calle Ruinas 432 y San Agustin , Cusco , pe

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Excellent breakfast options
Cons:
Small rooms
Inconvenient check-out time

Categories

Cleanliness
9.3
Standard quality for this hotel tier.
Service
10
The service was exceptional, with helpful staff, especially in handling guest needs.
Location
10
The location is super convenient and ideal for exploration.
Room Quality
8.8
Some rooms were reported as small and not impressive for the hotel's standing.
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
9.8
Overall good value, but some felt pricing didn't match the amenities.
Food and Beverage
9.8
Breakfast is excellent with many options available.
Overall Experience
9.8
Overall a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Impressive Interiors and Central Location
The JW Marriott El Convento Cusco features stunning antique exposed bricks and vaulted ceilings, creating a designer ambiance. Just 3 blocks from Cusco’s main square, the location is ideal for exploring the city's attractions.

Charming Colonial Courtyard and On-Site Amenities
Step into the hotel's Colonial courtyard with a sculpted stone arch and a decorative fountain at its center. Enjoy a massage at the on-site room or browse the souvenir gift shop. Free WiFi is available in common areas and rooms.

Elegant Rooms and Dining Options
Indulge in elegantly styled rooms with parquet floors, cable TV, and minibars. The hotel offers two dining options - QESPI restaurant for Peruvian gourmet dishes and bar QESPI for international cuisine. Plus, don't miss the benefits of the destination fee, including spa vouchers and daily buffet breakfasts.

Book your stay at JW Marriott El Convento Cusco for a luxurious and memorable experience.

Important information:

Destination fee is per night and is not included in the room rate.
Rates include the following:
- 2 daily Buffet Breakfast
- 2 Pisco Sours
- Daily Oxygen in room
- Daily High Speed Internet access(up to 3 devices)
- USD 25 Spa voucher
- Daily Coca tea
- Access to Press Reader
- Walk-In hotel tour (daily at 6:00pm)
- Pisco Sour Class at Qespi Bar (daily at 6:40pm)

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.6
Based on 868 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 9.8
G
gao • couple • cn
10
One of a lifetime
Pros:

Thé service is absolutely stunning. All the staffs that we encountered were thoughtful, friendly and helpful!!
The location itself is incredible. Room facilities and breakfast, even the panchitas were flawlessly cute!!!!

Cons:

None!

2026-03-05 • via Nuitee
C
Claudia • extended_group • pe
9
2026-03-03 • via Nuitee
N
Norbert • couple • at
9
Pros:

Freundlichkeit des Personals Zimmerservice, Lobby, Restaurant

Cons:

Lichtverhältnisse im Zimmer, vis a vis

2026-03-01 • via Nuitee
S
Sonia • family_with_children • pe
10
Pros:

La atención tan cálida de las personas, a todo nivel, la prontitud y diligencia para resolver dudas o problemas fue excepcional. Los detalles en las habitaciones y el máximo cuidado para tener limpia y lista la habitación. Incluso buscar la temperatura perfecta para cada momento. El desayuno bufete me sorprendió mucho, en calidad, cantidad,, variedad y sabor. Todo delicioso

Cons:

Nada. Lo único que no pedí fue una almohada diferente, algo más consistente para mi cuello. No me molestó tanto pero es lo único que mejoraría.

2026-02-24 • via Nuitee
N
Natalia • couple • pe
9
2026-02-23 • via Nuitee
C
Carlos • extended_group • gt
10
2026-02-22 • via Nuitee
S
Sandy • couple • co
10
Increíble!!!
Pros:

Me encantó la decoración, la ubicación, la comida , las zonas húmedas , el oxígeno que nos ponen , y Panchita fue lo máximo .

2026-02-14 • via Nuitee
M
Meshal • couple • kw
9
Pros:

جميل وراقي وموقع مميز ونظيف

Cons:

غالي الثمن

2026-02-10 • via Nuitee
M
Mendoza • family_with_children • pe
10
2026-01-31 • via Nuitee
S
Sui Rui • couple • cl
7
2026-01-30 • via Nuitee
N
Norbert • couple • at
7
Schönes Ambiente, sehr spektakulärer Innenhof
Pros:

Frühstück excellentes Service u. Auswahl. Freundlichkeit Personal. z.B. Christian.

Cons:

Schlechte Lichtverhältnisse im Zimmer, Einblick von vis a vis. Immer geschlossene Vorhänge. Kein Deckenlicht. Zu weiche Matrazzen

2026-01-30 • via Nuitee
R
RAFAEL • couple • ar
8
2026-01-29 • via Nuitee
C
Claudia • couple • pe
10
Fantastic!
Pros:

Beautiful, great service, very good location

2026-01-27 • via Nuitee
A
Alexandra Madalina • family_with_children • es
7
2026-01-25 • via Nuitee
A
Alexandra Madalina • family_with_children • es
7
2026-01-25 • via Nuitee
V
Valeria • family_with_children • cl
10
The greatest experience of our lives
Pros:

I have no words to describe what our experience at this hotel was like. I traveled with my mom for four nights, and we had the best experience of our lives. The place is beautiful and perfectly located. From the moment you arrive, everyone greets you kindly with a big smile. The room had an oxygen system to help with acclimatization, which was very thoughtful. My mom experienced altitude sickness, and when we called the reception, they immediately sent a paramedic who provided outstanding care. When it was time to leave, my mom literally cried out of emotion. We will definitely come back.

Cons:

Nothing, everything was perfect.

2026-01-20 • via Nuitee
Y
Yun Rui • couple • gb
10
Pros:

Staff went above and beyond to help with altitude sickness. Amazing courtyard

2026-01-19 • via Nuitee
J
Joseph • couple • fr
10
2026-01-19 • via Nuitee
V
valeria • family_with_children • ar
9
Pros:

Ubicación

2026-01-19 • via Nuitee
N
natalia • family_with_children • mx
10
Pros:

desayuno buffete excelente

2026-01-19 • via Nuitee