JW Marriott El Convento Cusco

Hotels
JW Marriott Hotels & Resorts
9.6 (975 reviews)
Esquina de la Calle Ruinas 432 y San Agustin , Cusco , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Excellent breakfast options
Cons:
Small rooms
Inconvenient check-out time

Categories

Cleanliness
9.3
Standard quality for this hotel tier.
Service
10
The service was exceptional, with helpful staff, especially in handling guest needs.
Location
10
The location is super convenient and ideal for exploration.
Room Quality
8.8
Some rooms were reported as small and not impressive for the hotel's standing.
Amenities
9.3
Standard quality for this hotel tier.
Value for Money
9.8
Overall good value, but some felt pricing didn't match the amenities.
Food and Beverage
9.8
Breakfast is excellent with many options available.
Overall Experience
9.8
Overall a very positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:29

Property Description

Impressive Interiors and Central Location
The JW Marriott El Convento Cusco features stunning antique exposed bricks and vaulted ceilings, creating a designer ambiance. Just 3 blocks from Cusco’s main square, the location is ideal for exploring the city's attractions.

Charming Colonial Courtyard and On-Site Amenities
Step into the hotel's Colonial courtyard with a sculpted stone arch and a decorative fountain at its center. Enjoy a massage at the on-site room or browse the souvenir gift shop. Free WiFi is available in common areas and rooms.

Elegant Rooms and Dining Options
Indulge in elegantly styled rooms with parquet floors, cable TV, and minibars. The hotel offers two dining options - QESPI restaurant for Peruvian gourmet dishes and bar QESPI for international cuisine. Plus, don't miss the benefits of the destination fee, including spa vouchers and daily buffet breakfasts.

Book your stay at JW Marriott El Convento Cusco for a luxurious and memorable experience.

Important information:

Destination fee is per night and is not included in the room rate.
Rates include the following:
- 2 daily Buffet Breakfast
- 2 Pisco Sours
- Daily Oxygen in room
- Daily High Speed Internet access(up to 3 devices)
- USD 25 Spa voucher
- Daily Coca tea
- Access to Press Reader
- Walk-In hotel tour (daily at 6:00pm)
- Pisco Sour Class at Qespi Bar (daily at 6:40pm)

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

9.6
Based on 975 reviews
Cleanliness: 9.3
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 9.8
J
Juan Antonio solo_traveller cl
8
2026-08-26 via Nuitee
W
Wendy couple br
10
Localização maravilhosa! Staff muito gentil.
Pros:

Localização maravilhosa! Staff muito gentil.

Cons:

O Jantar no restaurante não foi dos melhores, mas Cusco tem muitos restaurantes incríveis!

2026-08-20 via Nuitee
V
Valerio couple it
10
Tutto perfetto
Pros:

Tutto, camera, posizione, colazione, staff…

Cons:

Tutto perfetto

2026-08-16 via Nuitee
C
Cristina solo_traveller es
10
Pros:

El hotel es espectacular. Le falta un gimnasio.

Cons:

Es un poco oscuro

2026-08-16 via Nuitee
C
Claudio couple us
9
A must stay while in Cuzco
Pros:

Location, facilities, staff and breakfast, all amazing

Cons:

There’s nothing I can say I didn’t like.
Maybe the crowd checking in and checking out. The lobby was constantly busy and crowded, but this is not the hotel’s fault. It’s just a popular destination.

2026-08-15 via Nuitee
C
Catherine couple us
10
Pros:

Great location, beautiful building , excellent breakfast!

2026-08-14 via Nuitee
V
Vanessa couple pe
9
2026-08-13 via Nuitee
D
dongya couple cn
10
Pros:

入住愉快 早餐丰盛 位置好 推荐

2026-08-12 via Nuitee
S
Sebastien solo_traveller fr
8
2026-08-11 via Nuitee
H
Hugh extended_group ie
8
2026-08-10 via Nuitee
D
Daniel Enrique solo_traveller cl
10
Excelente
Pros:

Me gusto todo

Cons:

Me gusto todo

2026-08-08 via Nuitee
A
Annemieke family_with_children nl
9
Great stay!
Pros:

Beautiful hotel in an old monastery! The breakfast and spa were amazing

Cons:

All very good

2026-08-06 via Nuitee
S
Stella family_with_children br
10
Hotel elegante e bem localizado
Pros:

Hotel renovado, preservando itens da arquitetura antiga, mas com estilo moderno, extremamente confortável e bem localizado.

Cons:

Faltou academia…

2026-08-05 via Nuitee
R
Richard couple gb
10
2026-08-05 via Nuitee
W
Wayne couple gb
10
Fantastic Hotel but a little Expensive
Pros:

Loved the Historic and Haunted Reputation, Renovations of a very old convent then the inca wall discoveries below .. fantastic hotel

Cons:

Prices for a brandy a very steep , 90 soles for a brandy and coke which is nearly £20 in english .. buy a bottle for not much more back home

2026-08-04 via Nuitee
H
H family_with_children us
10
Pros:

Great location, close to central plaza, easy walk

2026-08-04 via Nuitee
A
Anamaria couple cl
8
Pros:

Excelente ubicacióny precioso edificio! Muy buen desayuno!

Cons:

Baño muy pequeño, precio muy alto!

2026-08-03 via Nuitee
M
Mendoza solo_traveller pe
4
Es antihigienico, servicios higiénicos sucios lleno de pelos
Pros:

Comida

Cons:

Sanitarios sucios, lleno de pelo de mujeres.
Estuve con mis hijos y la limpieza pésima para lo que cobran.

2026-08-03 via Nuitee
F
Florencia family_with_children ar
10
Pros:

Todo

2026-08-03 via Nuitee
E
Erinn solo_traveller at
10
Pros:

The staff were extremely kind and went out of their way to make us feel welcome. It was also amazing how many cool activities the hotel offered, like pisco sour making classes, a tour of the historic monastery, interacting with a baby al paca, etc. We wish we'd had more time to do everything! The breakfast was also incredible.

Cons:

-

2026-08-02 via Nuitee