Wyndham Costa del Sol Cusco

Hotels
Wyndham Hotels & Resorts
9 (1829 reviews)
Calle Santa Teresa, 344 , Cusco , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food
Cons:
Inconsistent service
Cleanliness issues
Uncomfortable pillows

Categories

Cleanliness
8.25
Some guests noted issues with cleanliness, particularly in bathrooms.
Service
8.75
Service was mentioned as lacking but recognized that it is standard for hotels of this rating.
Location
9.75
Multiple reviews praised the excellent location near central attractions.
Room Quality
8.75
Rooms were generally comfortable but mentioned some issues with shower functionality.
Amenities
9.25
Amenities such as complimentary drinks and good breakfast were appreciated.
Value for Money
8.75
Some guests felt that the hotel did not meet their expectations based on price.
Food and Beverage
9.25
Guests enjoyed the food, particularly the included breakfast.
Overall Experience
9.25
Most reviews expressed a high level of satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:21

Property Description

Colonial Elegance in the Heart of Cusco

Luxurious Accommodation: Enjoy fully carpeted rooms with heating and 24-hour room service at Costa del Sol Wyndham Cusco, a 17th-century mansion turned hotel.

Culinary Delights: Indulge in a delicious blend of international and Peruvian cuisine at Paprika Cusco Restaurant, complemented by a cozy ambiance and excellent service.

Convenient Location: With Cusco Main Square and top attractions just steps away, including San Pedro Train Station and the Central Market, make the most of your stay at Costa del Sol Wyndham Cusco.

Experience the charm and comfort of our historic hotel - book your stay now at Costa del Sol Wyndham Cusco!

Important information:

CHILDREN

Children from 4 to 11 years stay free of charge when using existing beds with 1 or 2 adults (Breakfast is not included)

TAXES

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (VAT), guests must present a copy of their immigration card and passport. Both documents must be presented in order to be eligible for the exemption. Otherwise, guests must pay the indicated additional fee. Foreign business guests who request a printed invoice must pay this additional fee of 18%, regardless of the length of their stay in Peru. This amount is not automatically calculated in the total cost of the reservation.

DOG FRIENDLY

We allow guests accompanied by their dog (Pet) as long as the Admission policies are followed for an additional fee of USD 38 (taxes are not included per pet, per night). Maximum 1 pet per room. Reservations must be requested at least 2 days in advance. Only pets with a maximum weight of no more than 18 kilos are allowed. Upon check-in, the guest must provide certificates issued by a licensed veterinarian (or competent government body) proving that their pet has been vaccinated and dewormed for no more than 06 monts. In accordance with Peruvian law, potentially dangerous breeds such as American Pitbull, Dogo, Rottweiler, Doberman, among others, will not be allowed. Only dogs are allowed, and food and drink containers are available for loan. In the case of guide dogs, proof from CONADIS (or competent government body) must be presented, proving that the dog's company is necessary. If the guest does not have the certification, the guest will be charged for the night's stay of their pet. Pets cannot be left alone.
Pets (only dogs) are only allowed in certain rooms and restrictions apply.
For restrictions and other inquiries, please contact the hotel directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUS

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1829 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.75
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 9.25
Overall Experience: 9.25
C
Cecilia solo_traveller us
8
Overall it was a pleasant stay
Pros:

The location and the staff

Cons:

The were not cleaned very well

2026-08-29 via Nuitee
M
Mayte extended_group es
8
2026-08-29 via Nuitee
P
Pawel couple pl
10
Pros:

Bardzo ładny hotel, elegancki, z doskonała lokalizacja. Kilka minut spacerem od głównego placu Cusco. W ulicach obok kończą się również wycieczki więc do hotelu jest bardzo blisko. Urozmaicone śniadania, bardzo dobre potrawy w restauracji. Można zostawić bagaż w przechowalni- my zostawiliśmy go na 2 dni podczas wycieczki do Machu Piccu. Bardzo polecam.

2026-08-28 via Nuitee
L
luis solo_traveller es
10
Pros:

El edificio

2026-08-27 via Nuitee
B
Bogdan Timar couple ro
8
2026-08-27 via Nuitee
S
Silvia extended_group co
8
Hotel cómodo en una excelente ubicación
Pros:

Hotel muy lindo

Cons:

Las habitaciones son cómodas pero para el precio merecen una pequeña remodelación. El personal podría ser más amable. El desayuno es estándar

2026-08-26 via Nuitee
E
Elsa couple us
10
Conveniently located. Easy walk everywhere
Pros:

Location
Breakfast
Staff

2026-08-26 via Nuitee
F
Federico couple it
5
Sconsigliato, ci sono 3 stelle che meritano di più
Pros:

Hotel in centro, molto comodo. Belle le aree comuni. Colazione varia.

Cons:

Camera non all’altezza di un 4 stelle, piccola e angusta e con affacciato su cavedio con odore di cibo. Bagno da tre stelle con vasca e tenda. Staff scortese, eccessivo servilismo che poi non si è tradotto in un concreto aiuto: non sono stato bene e alla richiesta di prolungare il check out ci è stata concessa solo un’ora in più con supponenza. Disorganizzati nella gestione delle valigie al check out, sempre con molta poca cortesia e supponenza.

2026-08-24 via Nuitee
T
TURKI extended_group sa
7
Pros:

Location and entrance

Cons:

Way to the rooms has to be through the restaurant!

2026-08-24 via Nuitee
B
Boyan couple gb
8
2026-08-24 via Nuitee
L
Lola family_with_children us
10
Wonderful experienced
Pros:

Location and great rooms

2026-08-23 via Nuitee
L
Luis Felipe solo_traveller pe
9
Pros:

Ubicación

Cons:

Limpieza

2026-08-23 via Nuitee
J
Jan extended_group nl
9
2026-08-23 via Nuitee
J
Jacopo couple it
8
Bella struttura, peccato per gli errori con la camera
Pros:

Bellissima location e standard di pulizia molto elevati.

Cons:

Ci hanno sistemato in una camera di livello inferiore rispetto a quella prenotata con Booking. All’inizio hanno sostenuto che fosse dello stesso livello, ma solo dimostrando che le foto erano di quella standard hanno ammesso l’errore. Solo dopo un po’ di pressione ci hanno fatto uno sconto dato che abbiamo soggiornato due notti in una camera più economica rispetto a quella pagata.

2026-08-21 via Nuitee
C
Carolina solo_traveller cl
8
Pros:

Ubicación

2026-08-21 via Nuitee
L
LUCINDA couple cl
9
Pros:

Desayuno muy bueno , gran variedad de productos

2026-08-20 via Nuitee
H
HILARIO family_with_children pe
9
2026-08-20 via Nuitee
L
Lillen extended_group es
8
Agradable.
Pros:

Està molt net i molt ben decorat. Tot molt nou. El bany, perfecte. El personal, Agustín, es super servicial.

Cons:

No hi ha calefecció. I l,esmorzar és una mica precari. Tampoc hi ha cafetera/tetera a l,habitació. I l,hotel està a una mitja hora en cotxe de Puno.

2026-08-18 via Nuitee
D
Daniela extended_group cl
9
Excelente ubicación y personal muy amable
Pros:

Ubicación y personal excelente. Muy bonitas las instalaciones.

Cons:

Nada

2026-08-17 via Nuitee
L
lucia couple br
9
Excelente opção para traçar Cusco
Pros:

Atendimento muito gentil e prestativo ,todos simpáticos e muito preparados !Cafe da manhã até ao som de show de harpa,com menu de ovos preparados na hora .Camas confortáveis com toalhas muito agradáveis .Localizacao ímpar …perto de tudo !!!

Cons:

Nada a considerar só seria agradável ter uma sauna e um spa com hidromassagem

2026-08-17 via Nuitee