Hotel Paradis Suite Cusco

Hotels
7.6 (315 reviews)
Av. Los Cipreces O-17, Urb. La Florida Wanchaq , Cusco , pe

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good food variety
Cons:
Cleanliness issues
Maintenance needed
Outdated facilities

Categories

Cleanliness
6.8
Several reviews mentioned cleanliness issues, particularly with the jacuzzi and sauna area.
Service
8.76
Staff were frequently described as helpful and attentive, contributing positively to the guest experience.
Location
7.81
Location was mentioned as good in some reviews, but some found it a bit far from city attractions.
Room Quality
7.26
Rooms were described as comfortable but 'tired' needing refurbishment.
Amenities
6.79
Some amenities, like the pool and spa, received negative feedback regarding maintenance.
Value for Money
7.75
Guests found the prices reasonable; however, associated conditions varied.
Food and Beverage
7.8
Food quality was positively noted, but other service issues reported affected the overall impression.
Overall Experience
7.86
An overall balance between positives and negatives led to satisfaction despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:08

Property Description

Convenient Location
Hotel Paradis Suite Cusco, located just 1.4 km from Wanchaq Train station, offers a 3-star experience in Cusco with easy access to transportation hubs.

Luxurious Amenities
Indulge in the indoor pool, sauna, and shared lounge during your stay at Hotel Paradis Suite Cusco. Relax in comfort with air conditioning, flat-screen TVs, and private bathrooms in each room.

Delightful Dining
Start your day with an American breakfast and enjoy the convenience of the on-site bar and restaurant. With 24-hour front desk service and free WiFi, Hotel Paradis Suite Cusco ensures a seamless experience for all guests.

Experience comfort and convenience at Hotel Paradis Suite Cusco. Book now for an unforgettable stay in Cusco!

Important information:

Please note that the sauna and swimming pool works in specific timeframes and it is NOT 24/7.
The timeframes are the following: from 5:00 pm to 10:00 pm, with previous coordination within the guest's check-in time.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 315 reviews
Cleanliness: 6.8
Service: 8.76
Location: 7.81
Room Quality: 7.26
Amenities: 6.79
Value for Money: 7.75
Food and Beverage: 7.8
Overall Experience: 7.86
C
Carlotta • couple • de
10
Pros:

Posto molto pulito, camere molto spaziose, personale super cordiale e veramente amorevole.
Purtroppo ho passato solamente una notte nell’hotel perché il giorno dopo dovevo andare in un’altra città.
La Spa é molto grande, ci sono 3 saune e due piscine (acqua calda e fredda), possibilità di fare massaggi in hotel e colazione squisita.
Lavanderia economica ed efficiente grazie anche ad un servizio di asciugatura.
Un Po lontano dalla frenesia del centro ma con un taxi o a piedi é tutto fattibile.
Il personale è davvero incredibile!!!
Grazie di tutto siete davvero fantastici!!

Cons:

Un po lontana dal centro

2026-02-13 • via Nuitee
T
Thomas • couple • se
3
Snälla ta bort två stjärnor på detta hotellet
Pros:

Skön säng, stort rum

Cons:

Iskall dusch trots vi sa till., Vidrig smutsig fläckad heltäckningsmatta i rummet. Poolområdet var så dåligt underhållet att vi inte hade lust att använda spaavdelningen. Frukosten spartansk. Och vid sen frukost 09:30 var allting kallt men det fanns en Micro så man kunde värma allt.

2026-01-25 • via Nuitee
T
tintaya • family_with_children • bo
9
Agradable
Pros:

Me gustó las instalaciones de su sauna seca y vapor buenísimo y tenía un bar bien bonito y la habitación estaba bien limpia y agradable y la cama cómoda si la recomiendo, buena ubicación y tranquilidad para q uno pueda descansar bien después de un viaje agotador , y el servicio si estuvo buenísimo lo recomiendo

2026-01-21 • via Nuitee
T
tintaya • family_with_children • bo
9
Buenísimo
Pros:

Me gustó la comodidad de la habitación, el servicio fue bueno y su personal buena atención en todas las áreas tenía sauna piscina todo fue bonito , lo recomiendo y su ubicación es buena y tranquilo, en si me gusto.

2026-01-21 • via Nuitee
A
Antònia • family_with_children • es
8
2026-01-20 • via Nuitee
S
sheldene • extended_group • jm
2
I had high hopes based on the pictures I saw online but the bad unfortunately outweighed the good.
Pros:

I appreciate that breakfast was bagged for our early journey but it was a bit lacking.

Cons:

I paid for 4 nights but ended up staying 2 nights. I did not have hot water for either night. I was placed on the 9th floor but the elevator only goes to the 8th floor. Having to travel down with suitcases was a challenge as there was not enough persons on staff to quickly help. There was no telephone in my room so I was not able to easily access the front desk for any reason. Room was decent. Jacuzzi was outside on a partially covered balcony. Bathroom was small. It would have been more usable if I had hot water.

2026-01-19 • via Nuitee
P
Paul • solo_traveller • gb
3
2026-01-19 • via Nuitee
G
Geogina • family_with_children • cl
10
Me gustó mucho mi estadía
Pros:

El hotel es muy bonito, cómodo, la atención de la recepción excelente, muy amables. La ubicación 10 minutos del aeropuerto, y a 12 minutos aprox al centro histórico en Uber que sale bastante económico. Lo recomiendo al 100%

2026-01-19 • via Nuitee
L
LUIS AFONSO • family_with_children • pt
10
2026-01-14 • via Nuitee
P
Pere • family_with_children • es
5
2026-01-12 • via Nuitee
H
Harrison eduard • couple • mx
1
Mala experiencia
Pros:

Nada

Cons:

La habitación tenía olor a humedad hasta se notaba en la pared, todos los días tenía q llamar para el agua caliente nunca salía,
No se podía dormir bien habían unos perros q ladraban toda la noche. Tiene muy malos detalles de acabado se ve viejo se ven las tuberías en el baño resanes a la ventanas del baño le faltaban vidrios de verdad muy mala estancia

2026-01-09 • via Nuitee
Y
Yeily Carines • solo_traveller • pe
5
regular
Pros:

El ascensor

Cons:

La ubicación, que no tenía un early cheack ing, que el último día no tenía agua, que sus opciones de desayuno no son variadas.

2026-01-02 • via Nuitee
J
Jan • extended_group • nl
10
Heb hier erg genoten 🙏
Pros:

Het was heel vriendelijk personeel en elke dag de kamers weer netjes schoon 👌 ik zal hier de volgende X weer heen gaan !

Cons:

Alles was perfect geregeld hier 👌

2025-12-28 • via Nuitee
V
Varsha Murjani • solo_traveller • gb
8
2025-12-23 • via Nuitee
J
John • family_with_children • ie
2
Pros:

The staff were friendly

Cons:

I felt like I was in a sex hotel the whole set up was strange

The location was terrible down in a dip off the main road it definitely was not safe at night for a tourist. I was not comfortable in this accommodation and left

2025-12-21 • via Nuitee
F
Fabian • extended_group • nl
3
Niet aan te raden
Pros:

De korting en de bedden. De barman bij het zwembad en personeel was ook vriendelijk

Cons:

1. Badkamer (ik kon niet recht onder de douche staan, want douchekop hing op schouderhoogte
2. Water was koud wel gerepareerd daarna
3. Bad te klein voor een bubbelbad
4. Ontbijt was minimalistisch en niet te eten
5. Zwembad was voor de helft gevuld
6. Tijden van opening zwembad was te laat
7. Te weinig wc papier
8. Te weinig handdoeken

2025-12-02 • via Nuitee
L
Luis • couple • pe
9
2025-12-01 • via Nuitee
L
Luis • solo_traveller • pe
9
Pros:

El acceso a sus baños turcos y amabilidad del restaurant

2025-12-01 • via Nuitee
J
Julio • solo_traveller • es
8
2025-11-28 • via Nuitee
O
Opal • couple • jm
9
2025-11-27 • via Nuitee