Hotel Paradis Suite Cusco

Hotels
7.6 (339 reviews)
Av. Los Cipreces O-17, Urb. La Florida Wanchaq , Cusco , pe

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good food variety
Cons:
Cleanliness issues
Maintenance needed
Outdated facilities

Categories

Cleanliness
6.8
Several reviews mentioned cleanliness issues, particularly with the jacuzzi and sauna area.
Service
8.76
Staff were frequently described as helpful and attentive, contributing positively to the guest experience.
Location
7.81
Location was mentioned as good in some reviews, but some found it a bit far from city attractions.
Room Quality
7.26
Rooms were described as comfortable but 'tired' needing refurbishment.
Amenities
6.79
Some amenities, like the pool and spa, received negative feedback regarding maintenance.
Value for Money
7.75
Guests found the prices reasonable; however, associated conditions varied.
Food and Beverage
7.8
Food quality was positively noted, but other service issues reported affected the overall impression.
Overall Experience
7.86
An overall balance between positives and negatives led to satisfaction despite noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:08

Property Description

Convenient Location
Hotel Paradis Suite Cusco, located just 1.4 km from Wanchaq Train station, offers a 3-star experience in Cusco with easy access to transportation hubs.

Luxurious Amenities
Indulge in the indoor pool, sauna, and shared lounge during your stay at Hotel Paradis Suite Cusco. Relax in comfort with air conditioning, flat-screen TVs, and private bathrooms in each room.

Delightful Dining
Start your day with an American breakfast and enjoy the convenience of the on-site bar and restaurant. With 24-hour front desk service and free WiFi, Hotel Paradis Suite Cusco ensures a seamless experience for all guests.

Experience comfort and convenience at Hotel Paradis Suite Cusco. Book now for an unforgettable stay in Cusco!

Important information:

Please note that the sauna and swimming pool works in specific timeframes and it is NOT 24/7.
The timeframes are the following: from 5:00 pm to 10:00 pm, with previous coordination within the guest's check-in time.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 339 reviews
Cleanliness: 6.8
Service: 8.76
Location: 7.81
Room Quality: 7.26
Amenities: 6.79
Value for Money: 7.75
Food and Beverage: 7.8
Overall Experience: 7.86
T
Tine uldum • couple • dk
9
2026-06-13 • via Nuitee
C
Cheikhou • couple • fr
10
Très belle Hotel, j’ai passé un super séjour chez vous !
Pros:

L’emplacement, la propreté ainsi que les services proposés (spa piscine)

2026-06-12 • via Nuitee
F
Francesco • solo_traveller • it
7
Soluzione economica con ampi spazi a 2 km dal centro.
Pros:

Grandezza della camera, servizio in camera, disponibilità dei receptionist.

Cons:

Piscina non curata, gli spazi comuni generalmente non spiccavano per pulizia, colazione scarsa con poca attenzione da parte dello staff, spesso i tavoli in sala non erano riforniti di posate, tovaglioli ecc.

2026-06-11 • via Nuitee
D
Dieter • solo_traveller • be
9
Pros:

Very friendly and helpfull staff, breakfast buffet that changes every day and big room with all facilities

2026-06-10 • via Nuitee
G
Grace Claire • couple • gb
10
Pros:

My fiance just got back from hosp and everyone was very nice and making sure hes okay when he got discharged. we even have to request specific food for him, and they granted our requests.

2026-06-08 • via Nuitee
C
Cheikhou • couple • fr
10
2026-06-06 • via Nuitee
B
Burnam • extended_group • us
6
Pros:

The property was very clean and spacious.The staff was very kind and communicative. They made us breakfast to go since we had to leave early for our flight and when our flight was cancelled they let us leave our bags there until our flight out that evening.

Cons:

Unfortunately the water wasn’t able to be turned on in our room when we first arrived around 8 pm. We went out for dinner and it was working when we came back but it only worked for twenty minutes and then turned off again. Unfortunately I was not able to shower during this time and by the time they said it would be back in I had to be asleep for an early flight in the morning. The staff was incredibly kind and were very much on it but it did make for some inconvenience.

2026-06-02 • via Nuitee
M
marine • solo_traveller • fr
10
Pros:

Nous y avons passé qu'une seule nuit. C'etait genial!
Nous avons très bien dormi, le personnel est très agréable.
Et le jacuzzi dans la chambre est un vrai plus

Cons:

Les finitions baclée.
Ca n'a rien changé à notre confort mais niveau esthétique c est pas fou

2026-05-27 • via Nuitee
G
Gorordo Allochis • couple • ar
4
Pros:

Ducha amplia y agua caliente . Cama amplia y cómoda

Cons:

El jacuzzi estaba sucio.
El desayuno no fue completo.
Muy lejos del centro .

2026-05-27 • via Nuitee
C
Cecilia Del Pilar • solo_traveller • pe
10
Pros:

Muy limpio y muy acogedor

Cons:

Me gustó todo. Gracias volveremos

2026-05-24 • via Nuitee
Y
Yhamilly katiuska • solo_traveller • pe
8
Pros:

La habitación

Cons:

La.atención

2026-05-13 • via Nuitee
C
Christine • solo_traveller • ca
7
Good but had to taxi to and from city centre that was unexpected and hot tub was a disappointment
Pros:

The room was great

Cons:

Location is not close enough to city centre and the hot tub was cold and nowhere near full enough

2026-05-01 • via Nuitee
D
Darleen • couple • cr
7
Buena estancia
Pros:

El personal es muy amable, cama cómoda y amplia habitación

Cons:

El jacuzzi estaba un poco sucio y con falta de mantenimiento. Además el agua no drenaba bien

2026-04-25 • via Nuitee
B
Benjamin • solo_traveller • ca
6
2026-04-22 • via Nuitee
J
Jorge • couple • es
4
No recomendaría este hotel, bastante sucio y lejos del centro de Cusco. Lo venden con spa y si no avisas no está encendi
Pros:

Nada

Cons:

No hay separación entre el baño y la habitación

2026-04-11 • via Nuitee
E
Ella • couple • au
8
Pros:

Well presented and clean. Comfy bed.

Cons:

No water was coming out of the taps or shower when we got up early for a flight, but it was quickly resolved by the night staff. The shower didnt drain properly

2026-04-09 • via Nuitee
M
Mayan • extended_group • il
10
Pros:

The hotel staff were wonderful and helped us with everything we needed. Alfonso, one of the managers, responded to every request and assisted us with anything we asked for — such a lovely person. We highly recommend staying here!

2026-04-07 • via Nuitee
P
Petra • family_with_children • ch
8
2026-04-07 • via Nuitee
K
Katherine • family_with_children • mx
10
2026-03-31 • via Nuitee
L
Luis • family_with_children • pe
9
Pros:

Calidad del personal

2026-03-29 • via Nuitee