Hotel Hacienda Cusco Centro Historico

Hotels
8.6 (4298 reviews)
Calle Nueva Alta 643 , Cusco , pe
+51 84 601800

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
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Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Noisy rooms
Issues with room amenities

Categories

Cleanliness
8.35
Rooms were cold and uncomfortable, overall impression of cleanliness not positive.
Service
9.35
Staff was incredibly friendly and accommodating.
Location
8.85
Centrally located, convenient for exploring the city.
Room Quality
7.85
Room was very warm and issues with the safe were reported.
Amenities
8.35
Basic amenities provided, but some were lacking such as a warm room.
Value for Money
9.35
Great value for the price, particularly for the service received.
Food and Beverage
7.85
Breakfast options were limited, with a lack of sweet choices.
Overall Experience
8.85
Overall a good stay with some drawbacks, but service and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:54

Property Description

Luxurious Accommodation

Hotel Hacienda Cusco Centro Historico offers a blend of comfort and style with its 4-star accommodation featuring modern amenities. The rooms are elegantly designed, equipped with a desk, flat-screen TV, and a safety deposit box for a relaxing stay.

Convenient Facilities

Enjoy the convenience of a 24-hour front desk, airport transfers, and room service at your disposal. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your visit. Additionally, indulge in a buffet breakfast each morning to start your day off right.

Prime Location

Located in the heart of Cusco, this hotel is surrounded by popular attractions such as San Pedro Train Station and La Merced Church, offering guests easy access to explore the city. Book your stay at Hotel Hacienda Cusco Centro Historico for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.6
Based on 4298 reviews
Cleanliness: 8.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.85
Overall Experience: 8.85
B
Berta • couple • es
7
No repetiría
Cons:

Llegamos al hotel a las 22:04 porque se retrasó el tren y no nos dieron de cenar porque cerraban a las 22:00 ni siquiera nada para llevar a la habitación.

2026-08-29 • via Nuitee
M
Marisa • extended_group • es
10
2026-08-29 • via Nuitee
P
Pawel • extended_group • pl
9
Polecam
Pros:

Bardzo dobra lokalizacja, smaczne śniadanie, ładny obiekt, ciepła woda, ogrzewanie od godziny 19.00. Śniadanie serwowane już od 05.30. Polecam

Cons:

Podczas naszych dwóch pobytów ulokowano nas w najniższej kondygnacji. Za drugim razem mieliśmy tylko okno na dziedziniec wewnętrzny. Trochę głośno.

2026-08-28 • via Nuitee
A
Andres • family_with_children • ar
9
Pros:

Atención del personal, decoración, comidas.

Cons:

Ventilación, la habitación que nos tocó no tenía ventana. Mi hija tuvo problemas para respirar.

2026-08-28 • via Nuitee
M
Maria • couple • gr
9
2026-08-28 • via Nuitee
E
Elena • family_with_children • it
9
2026-08-28 • via Nuitee
E
Edoardo • couple • it
8
Tutto sommato buon soggiorno, attenzione alle salite!
Pros:

La struttura è accogliente in stile coloniale, molto particolare.
Ha servizi aggiuntivi quali 10’ di ossigeno al giorno e una bilancia molto comoda per pesare le valigie.

Cons:

Purtroppo l’hotel non è troppo vicino dal centro ( 15-20 min) a piedi, o meglio lo sarebbe anche se il percorso al ritorno non fosse in salita, che a 3400 metri di altitudine non è il massimo.
In piu per chi soggiorna al piano terra al primo patio , sebbene la nostra camera affacciasse internamente, una notte purtroppo non siamo riusciti a dormire a causa degli ospiti che alle 3 e 30 a.m. Si trovavano nella hall a parlare.

2026-08-26 • via Nuitee
M
Milla • solo_traveller • se
4
2026-08-26 • via Nuitee
E
Eduardo • extended_group • es
8
Cómodo pero ruidoso
Pros:

El personal, desayuno

Cons:

La habitación con balcón a la calle principal,
No está bien insonorizada y con los coches que pitan sin descanso no te dejar dormir.

2026-08-25 • via Nuitee
B
Boyan • couple • gb
6
2026-08-24 • via Nuitee
L
Lea • couple • si
9
Pros:

The hotel is very nice, but our room was too dark, the window was turned to the interior. The brekfast is very good, the staff is nice.

2026-08-23 • via Nuitee
E
EVANGELIA • solo_traveller • gr
9
2026-08-23 • via Nuitee
K
Karol • family_with_children • pe
7
2026-08-22 • via Nuitee
J
Juan • solo_traveller • us
3
Not a four star hotel
Pros:

The hotel was clean

Cons:

This is not a four star hotel, it is overpriced. Rooms are very basic and the breakfast is mediocre. The location is not the best, a bit removed from the city center

2026-08-22 • via Nuitee
A
Alessandro • couple • it
9
2026-08-22 • via Nuitee
G
Gianluca • couple • it
8
Stanza piccola ma nel complesso buon confort
Pros:

Il comfort generale

Cons:

La stanza minuscola e la posizione un po decentrata rispetto altre strutture a ridosso del centro.

2026-08-22 • via Nuitee
V
Viajero Top • solo_traveller • es
9
2026-08-20 • via Nuitee
S
Stella • solo_traveller • br
10
Conforto
Pros:

O chuveiro e o conforto são excelentes

Cons:

É mais afastado da praça principal, dá pra ir a pé mas não é taaao próximo

2026-08-19 • via Nuitee
M
Marta • family_with_children • pl
7
Good place to recommend
Pros:

Położenie i znakomity personel, dobre śniadania i świetna restauracja

Cons:

Hałas z ulicy, stosunkowo mały pokoj

2026-08-19 • via Nuitee
R
Roland • solo_traveller • at
9
2026-08-17 • via Nuitee