Hotel Hacienda Cusco Centro Historico

Hotels
8.6 (4298 reviews)
Calle Nueva Alta 643 , Cusco , PE
+51 84 601800

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Noisy rooms
Issues with room amenities

Categories

Cleanliness
8.35
Rooms were cold and uncomfortable, overall impression of cleanliness not positive.
Service
9.35
Staff was incredibly friendly and accommodating.
Location
8.85
Centrally located, convenient for exploring the city.
Room Quality
7.85
Room was very warm and issues with the safe were reported.
Amenities
8.35
Basic amenities provided, but some were lacking such as a warm room.
Value for Money
9.35
Great value for the price, particularly for the service received.
Food and Beverage
7.85
Breakfast options were limited, with a lack of sweet choices.
Overall Experience
8.85
Overall a good stay with some drawbacks, but service and location were highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:54

Property Description

Luxurious Accommodation

Hotel Hacienda Cusco Centro Historico offers a blend of comfort and style with its 4-star accommodation featuring modern amenities. The rooms are elegantly designed, equipped with a desk, flat-screen TV, and a safety deposit box for a relaxing stay.

Convenient Facilities

Enjoy the convenience of a 24-hour front desk, airport transfers, and room service at your disposal. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your visit. Additionally, indulge in a buffet breakfast each morning to start your day off right.

Prime Location

Located in the heart of Cusco, this hotel is surrounded by popular attractions such as San Pedro Train Station and La Merced Church, offering guests easy access to explore the city. Book your stay at Hotel Hacienda Cusco Centro Historico for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Location

Guest Reviews

8.6
Based on 4298 reviews
Cleanliness: 8.35
Service: 9.35
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 7.85
Overall Experience: 8.85
S
SABRINA • couple • it
9
Pros:

Ottima struttura e personale meraviglioso

2026-10-30 • via Nuitee
P
Preethi • family_with_children • ca
10
Pros:

Beautiful hotel, so artistic and cultural. Clean, attentive staff and walking distance to many spots

2026-10-30 • via Nuitee
T
Thierry • couple • fr
7
Plus jamais.
Pros:

Environs immédiats sans intérêt. Pour commencer à trouver un intérêt il faut 5 à 10' de marche.

Cons:

La chambre proposée était au s/sol sans fenêtre si ce n'est une donnant sur l'espace repas...patio intérieur couvert et trop bruyant. Après discussion remplacée par une très bruznte car fenêtre mal isolée et sur la rue. Globalement hôtel très bruyant.

2026-10-28 • via Nuitee
I
INTRIAL SAC • solo_traveller • pe
6
2026-10-27 • via Nuitee
M
Mónica • couple • es
10
2026-10-26 • via Nuitee
S
Shamitha • family_with_children • gb
8
Good stay
Pros:

Amazing breakfast, friendly staff

2026-10-26 • via Nuitee
M
Michel • extended_group • be
8
Ok
Pros:

Ok

Cons:

Niets

2026-10-25 • via Nuitee
A
Andrés • family_with_children • es
9
Pros:

La ubicación y el desayuno eran excepcional. Muy limpio. El personal muy amable.

Cons:

La habitación era abuhardillada y era más fría, sobre todo por la noche.

2026-10-24 • via Nuitee
V
Valentina • couple • it
9
2026-10-23 • via Nuitee
C
Cerene • solo_traveller • us
8
Pros:

Location, breakfast, staff support and quick turnaround on laundry service.

Cons:

Very long wait at the bar due to staff working both the dining room and the bar.

2026-10-23 • via Nuitee
A
Andrés • family_with_children • es
10
Pros:

La localización. Se quedaron con nuestro equipaje la noche que fuimos al Machu Picchu. Muy limpio. El desayuno buffet fabuloso.

Cons:

En las plantas bajas suenan las tuberías de desagüe.

2026-10-23 • via Nuitee
C
Cerene • solo_traveller • us
8
2026-10-23 • via Nuitee
G
Guillermo • family_with_children • at
6
2026-10-21 • via Nuitee
Y
Yu • couple • tw
9
2026-10-18 • via Nuitee
M
Martin • couple • gb
1
Would be great if wasn’t in particular room
Pros:

Great rooms, comfy beds

Cons:

Was located on the bottom floor next to the restaurant. Very noisy till very late and very noisy from 04.30am. Room very hot with no windows or ventilation. Hotel full and wouldn’t move us.

2026-10-18 • via Nuitee
Y
Yu • couple • tw
9
The location is perfect, and the staff are all nice.
2026-10-18 • via Nuitee
P
Patrícia • family_with_children • br
8
Boa estadia
Pros:

Boa localização, caminhando uns 05 min da plaza de armas. Quarto não tem ar condicionado, logo tivemos que dormir com as janelas abertas pelo calor. Funcionarios do hotel muito atenciosos e o café da manhã muito bom, com variedades.

Cons:

Não tem ar condicionado nos quartos e o ventilador que o hotel nos emprestou nada ventilava.

2026-10-17 • via Nuitee
P
PCMCR • couple • ar
5
No cumplio expectativas
Pros:

la ubicacion
personal amable

Cons:

habitacion muy pequeña, ventana chica e interna.
Muy ruidoso, se escucha conversaciones, los pasos del piso superior

2026-10-16 • via Nuitee
M
Moritz • couple • de
9
2026-10-15 • via Nuitee
S
Syndy Katherine • extended_group • co
10
Estancia
Pros:

Todo perfecto

Cons:

Todo me gustó

2026-10-15 • via Nuitee