Kokoa Hotel Cusco

Hotels
8.9 (929 reviews)
Tecsecocha 490-B , Cusco , pe

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Facilities

Non-smoking rooms
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Board games/puzzles
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Comfortable beds
Cons:
Inadequate bathroom facilities
Lack of an elevator
Breakfast could be improved

Categories

Cleanliness
8.35
There were mentions of rooms being clean, but some comments about bathroom maintenance.
Service
9.35
Reviewers consistently praised the staff for being friendly and helpful.
Location
9.35
Multiple reviews highlighted the great location, close to the city center and attractions.
Room Quality
8.85
Rooms were mostly described as comfortable, though a bit small.
Amenities
8.35
There were some mentions of lacking certain amenities, like elevators.
Value for Money
9.35
Many reviews indicated good value for the price, especially given the location.
Food and Beverage
8.35
Breakfast was described as good but lacking variety.
Overall Experience
9.25
Overall, guests were satisfied and would recommend staying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:30

Property Description

Central Location in Cusco City Centre

Modern Amenities and Services
Kokoa Hotel Cusco offers a 24-hour front desk, concierge service, and free WiFi throughout the property. The rooms are equipped with a desk, flat-screen TV, and private bathroom.

Near Major Attractions
Located just steps away from Cathedral of Cusco, Cusco Main Square, and Religious Art Museum, our hotel is also close to Hatun Rumiyoc, La Merced Church, and Holy Family Church. With Wanchaq Train station 2.8 km away, and the city centre within walking distance, convenience is at your doorstep.

Experience comfort and convenience at Kokoa Hotel Cusco. Book now for an unforgettable stay in Cusco!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 929 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.35
Value for Money: 9.35
Food and Beverage: 8.35
Overall Experience: 9.25
J
Jan • family_with_children • us
7
Pros:

Location is great, Breakfast is good.

Cons:

Have to pay on place and no loundry.

2026-02-14 • via Nuitee
D
Dirk • couple • de
9
Sehr schönes Boutique Hotel im Herzen von Cusco
Pros:

Nachdem bezahlten Upgrade hatten wir ein wunderschönes Zimmer im 1.OG
Sehr freundliches Personal
Gutes und frisches Frühstück jeden Morgen
Perfekte Lage und gut isolierte Fenster

Cons:

Das WC war nur durch eine Glasschiebetür vom Schlafzimmer getrennt

2026-02-13 • via Nuitee
S
Silvia Ximena • family_with_children • ec
8
2026-02-13 • via Nuitee
A
Alexa • family_with_children • pe
7
Pros:

La televisión grande, y la cama cómoda.

Cons:

Solo recomendaría, que el precio no debe variar así entres antes el check-in, ya que algunos llegamos muy cansados y solo queremos descansar. A mí parecer el check-in debería ser más temprano y no a la una de la tarde.
Eso me incómodo mucho.
Por qué llegue cansada del viaje y me dijeron tienes que esperar hasta la una.

2026-02-11 • via Nuitee
A
Aparicio • family_with_children • pe
8
Pros:

Ubicacion

2026-02-10 • via Nuitee
F
Filipe Denki • solo_traveller • br
10
2026-02-08 • via Nuitee
E
Ethan • couple • gb
10
Tourist holiday to visit Machi Picchu
Pros:

Lovely staff, very clean!!

Cons:

N/A

2026-01-27 • via Nuitee
S
Sarah • couple • br
8
Limpo e muito bem localizado.
Pros:

O hotel é novo e limpo, com excelente estrutura.

Cons:

Da primeira vez que ficamos hospedadas, ficamos em um quarto próximo do hall, onde é servido o café, e desde 5h da manhã há muito barulho. Somente no retorno é que conseguimos mudar de quarto. O lanche disponibilizado para quem sai muito cedo precisa melhorar.

2026-01-26 • via Nuitee
B
Brenda • couple • pe
10
Excelente servicio
Pros:

Nos atendieron super bien, demasiado comprensivos, me ayudaron muchísimo el primer día que me dió soroche.

2026-01-20 • via Nuitee
K
KONSTANTINA • couple • gr
6
Pros:

Το πρωινό ηταν πολυ μετριο χωρις ιδιατερες επιλογες. Στο μποξ μας ειχαν μεσα ενα τοστ σχεδον χωρις καθολου υλικα

Cons:

Το πρωινό ηταν πολυ μετριο χωρις ιδιατερες επιλογες. Στο μποξ μας ειχαν μεσα ενα τοστ σχεδον χωρις καθολου υλικα. Το
Κρεβατι δεν ηταν βολικο

2026-01-19 • via Nuitee
T
Thais • family_with_children • pe
9
2026-01-19 • via Nuitee
L
Lourdes • couple • es
10
Lo eligiría otra vez.
Pros:

Majísimos, desayuno muy completo, habitaciones amplias y reformadas. Infusiones en cada piso. Todo muy limpio y bien decorado. Un hotel boutique en toda regla. Muy cerca de todo. Para la recogida de los tours también está muy bien localizado. Se puede subir andando a San Cristóbal.

Cons:

La única pega que le pondría es el tamaño de las camas en la habitación superior y el ruido que puede ocasionar estar cerca de la zona de pubs de la ciudad (aunque te aseguras seguridad y policía todas las noches en la calle)

2026-01-19 • via Nuitee
F
Franciele • family_with_children • br
10
2026-01-19 • via Nuitee
L
LUZ MERCEDES • family_with_children • pe
10
Grata y acogedora
Pros:

La atención del personal, la limpieza y los desayunos

Cons:

Que mi habitación no tenga vista a la calle

2026-01-19 • via Nuitee
F
Francie • family_with_children • um
10
Family-friedly Hotel, Clean, Friendly Staff, and Conveniently Located in the Cusco City Center
Pros:

Kokoa Hotel is amazing for a budget hotel. It is centrally located in Plaza Mayor de Cusco, where you can pretty much walk and see most of the historical sights in the Cusco center. From the moment we checked in, we were greeted by a friendly face. The staff also said that they can provide us with breakfast to-go if we have a tour scheduled that requires us to leave early before the hotel's designated breakfast hours. We just had to notify them a day before. The beds were also comfortable. The blankets were warm. The bathroom has sufficient amenities (shampoo, soap, towels, and a hair dryer). The room was big enough for my family of four to move around. When our flight was bumped to the right, the staff was so helpful, they extended us another day without issue. They were also accommodating when we asked for a late checkout because our flight was not until later in the afternoon. They watched our luggage even after check-out, so we could enjoy the city center before departing.

Cons:

I think it is common in Peru for hotels or hostels not to have air conditioning units (A/C). The only downside to not having A/C or ventilation is moisture accumulation. The bathroom ceiling in our hotel room formed moisture droplets. An additional fan or an air dehumidifier in the room would help alleviate this issue. However, it is a minor inconvenience. We asked the cleaning staff to provide us with fresh towels almost daily because the towels stayed damp even when hung to dry.

2026-01-19 • via Nuitee
G
Grasiela Taborda • couple • br
9
Muito receptivos e acolhedores! Voltaria me hospedar no Kokoa
Pros:

Tudo limpo e confortável

2026-01-19 • via Nuitee
P
Priscila • extended_group • pe
10
Pros:

De localização

Cons:

É necessário ter espelho no quarto

2026-01-05 • via Nuitee
J
JULIANA • extended_group • br
8
Bom custo benefício.
Pros:

Cama confortável e a limpeza é impecável. Café simples, sem muita variedade, mas gostoso.

Cons:

Chuveiro com bastante água, mas com dificuldade de esquentar.

2026-01-02 • via Nuitee
H
Hilo • couple • br
10
2026-01-02 • via Nuitee
H
Hilo • couple • br
10
2026-01-02 • via Nuitee