Velvet residence

Hotels
8 (693 reviews)
Manco Cápac , Cusco , pe

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfort and attention from reception staff
Good breakfast
Cons:
Cleanliness issues
Service quality inconsistency

Categories

Cleanliness
7.64
Several mentions of cleanliness issues such as unwashed towels and bad odors.
Service
8.61
Mixed feedback with some positive comments about staff assistance, but also some negative experiences.
Location
7.65
Mentioned location being distant from the historical center, considered a drawback.
Room Quality
8.1
Positive remarks about the spacious penthouse but noted some discomforts.
Amenities
8.63
Generally good amenities with positive comments on available Netflix and tea.
Value for Money
8.09
Value was generally seen as acceptable given the price, despite some complaints.
Food and Beverage
7.14
Breakfast received mixed reviews; some found it lacking variety.
Overall Experience
8.11
Overall good experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:54

Property Description

Central Location & Accessibility
Varvel residence is strategically located in Cusco, just 700 meters from Wanchaq Train station, offering ease of access to transportation hubs and popular attractions like Santo Domingo Church and Central bus station.

Comfort & Convenience
Guests can enjoy the convenience of a tour desk, non-smoking rooms, and a 24-hour front desk at this 3-star hotel. The property also boasts a terrace and free WiFi throughout, ensuring a comfortable and connected stay for all visitors.

Scenic Views & Relaxation
Certain units at Varvel residence feature balconies with stunning city views, providing the perfect spot to unwind and take in the beauty of Cusco. Complete with a bar and room service, this hotel offers the ideal blend of relaxation and convenience during your stay in the city.

Book your stay at Varvel residence for a memorable and hassle-free experience in Cusco!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 693 reviews
Cleanliness: 7.64
Service: 8.61
Location: 7.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
N
Naci solo_traveller tr
10
Pros:

Great accomodation

2026-06-12 via Nuitee
J
Juliana extended_group ar
10
2026-06-11 via Nuitee
A
Ampaso couple qa
8
Fair price, good stay, poor internet connection.
Pros:

The price is worth the price and staff are helpful especially Mr. Eliot. He helped me to organize my tour for the Rainbow Mountain and assisted me in my needs while staying there. Many thanks!

Cons:

The wifi in my room was horrible. I was struggling to get connected with my errands.

2026-06-10 via Nuitee
M
MIRTHA solo_traveller pe
10
Pros:

Todo, super cómodo. El desayunito deli

Cons:

Nada

2026-06-08 via Nuitee
S
Stephanie family_with_children de
10
2026-06-08 via Nuitee
S
Stephanie family_with_children de
10
2026-06-08 via Nuitee
T
Thiago extended_group br
8
Pros:

Boa localização, perto da praza de armas, mercado central, ponto de ônibus. Estrutura boa. Pelo custo benefício vale a pena

Cons:

Água não esquentava e o café com pouca opção

2026-06-07 via Nuitee
S
Stephane solo_traveller fr
9
Pros:

Tres belle chambre avec lit immense et confortable. L emplacement pas top. Situe dans un quartier de travailleur et loin du centre historique. Sinon impeccable.

2026-05-31 via Nuitee
J
Jessica Priscila solo_traveller br
4
Deixou a desejar
Pros:

Cama era confortável

Cons:

Chuveiro demora a vida para esquentar e estava muito frio! Além de que, não limpam o quarto.

2026-05-31 via Nuitee
B
BORJA extended_group es
6
Hotel barato
Pros:

Buenas instalaciones y personal amable. Infusiones gratis de hoja de coca para servirse en el lobby.

Cons:

El hotel se siente frío. Nunca antes había tenido que estar dentro del hotel con mi abrigo. He llegado a tener más frío dentro que en la calle. Pagamos por habitaciones con cama extragrande, y nos dieron habitaciones en las que juntan dos camas... Por lo que no se pueden juntar dos personas en la misma cama, porque al final una se cuela en la separación de ambas...

2026-05-30 via Nuitee
V
VICENCIO CHECCO solo_traveller pe
9
2026-05-25 via Nuitee
A
Aliia y Renzo :) solo_traveller ru
9
Pros:

The place was clean, for a short stay we had everything we needed (they offer toilet paper, soap and towels), In case you need a hair dryer, you can ask for it in the reception. The place is also not too far away both from the historical center and Avenida Cultura.
And we absolutely loved that they had really hot water not only in shower but also I'm the sink, that's something rare here.
The breakfast consists of bread, cheese, ham, jam, butter, some fruits, orange juice/tea and coffee, for us it's was pretty much okay.

Cons:

It wasn't a big problem for us, but in case you are a light sleeper, maybe this place would be a bit noisy for you, as we could hear the doors opening and closing, and sometimes our neighbors talking

2026-05-25 via Nuitee
V
Vinícius couple br
10
Pros:

Muito confortável

Cons:

Nada

2026-05-25 via Nuitee
T
Teresa family_with_children pe
8
PENTHOUSE MUY BUENO PARA UNAS VACACIONES
Pros:

Me gusto que tuviera ascensor.
Me encanto la terraza y las vistas desde allí hacia la ciudad sobre todo de noche

Cons:

No colocaron la plancha que había solicitado y que ya habian aprobado.
es necesario colocar calefaccion

2026-05-25 via Nuitee
J
Juan Isaac solo_traveller es
10
Fantástica estancia. 1000% recomendado
Pros:

El mejor hotel que estuvimos en Perú en relación calidad precio. Todo está súper limpio y cuidado y el personal es muy amable y atento.
La televisión de la habitación era brutal

Cons:

Tal vez la cocinera del desayuno era algo antipática

2026-05-24 via Nuitee
S
Sole Cabrera1982 solo_traveller uy
8
2026-05-24 via Nuitee
J
Jimmy solo_traveller co
10
Pros:

La comodidad

2026-05-22 via Nuitee
R
Raúl Abner solo_traveller pe
10
Pros:

La habitación amplia y comoda

Cons:

El televisor tenía problemas con las app. No funcionaban. Mejorar quizá tmb la conexión WiFi.

2026-05-22 via Nuitee
J
Janusz solo_traveller pl
10
Pros:

Wszystko

2026-05-21 via Nuitee
M
María Cristina solo_traveller cl
10
Pros:

Es un lugar sencillo, pero limpio y cómodo. Superó mis expectativas

2026-05-21 via Nuitee