Velvet residence

Hotels
8 (626 reviews)
Manco Cápac , Cusco , pe

listing image 1
Show all photos

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Comfort and attention from reception staff
Good breakfast
Cons:
Cleanliness issues
Service quality inconsistency

Categories

Cleanliness
7.64
Several mentions of cleanliness issues such as unwashed towels and bad odors.
Service
8.61
Mixed feedback with some positive comments about staff assistance, but also some negative experiences.
Location
7.65
Mentioned location being distant from the historical center, considered a drawback.
Room Quality
8.1
Positive remarks about the spacious penthouse but noted some discomforts.
Amenities
8.63
Generally good amenities with positive comments on available Netflix and tea.
Value for Money
8.09
Value was generally seen as acceptable given the price, despite some complaints.
Food and Beverage
7.14
Breakfast received mixed reviews; some found it lacking variety.
Overall Experience
8.11
Overall good experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:54

Property Description

Central Location & Accessibility
Varvel residence is strategically located in Cusco, just 700 meters from Wanchaq Train station, offering ease of access to transportation hubs and popular attractions like Santo Domingo Church and Central bus station.

Comfort & Convenience
Guests can enjoy the convenience of a tour desk, non-smoking rooms, and a 24-hour front desk at this 3-star hotel. The property also boasts a terrace and free WiFi throughout, ensuring a comfortable and connected stay for all visitors.

Scenic Views & Relaxation
Certain units at Varvel residence feature balconies with stunning city views, providing the perfect spot to unwind and take in the beauty of Cusco. Complete with a bar and room service, this hotel offers the ideal blend of relaxation and convenience during your stay in the city.

Book your stay at Varvel residence for a memorable and hassle-free experience in Cusco!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 626 reviews
Cleanliness: 7.64
Service: 8.61
Location: 7.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
R
Ran • family_with_children • il
9
eventhough the location is far from the center, it's a sort and cheap drive by Huber
Pros:

clean, good bed
great service

Cons:

breakfast very small

2026-04-11 • via Nuitee
J
Juan • solo_traveller • us
7
Pros:

Hotel good . Breakfast needs improvement

Cons:

Breakfast

2026-04-08 • via Nuitee
M
Marianna Claudia • couple • pe
9
Pros:

La limpieza, todos los ambientes impecables

2026-04-07 • via Nuitee
H
Huayllani • couple • pe
10
2026-04-06 • via Nuitee
A
Andrea • couple • es
7
Pros:

La insonorizacion de las habitaciones hacia la calle

Cons:

La insonorizacion hacia el pasillo es mínima. El desayuno es algo pobre y ni siquiera se ajunta a los horarios de los tours que puedes realizar. Si pides llevarte el desayuno no te dejan. ni siquiera te ponen el conjunto de ropa de cama igual (sábanas y funda de almohada distinta). Tienes que pedir que vengan a hacerte la habitación, sino ni siquiera hacen la cama. Y si lo pides, te cambian hasta las sábanas sin necesidad, no hay punto medio.

2026-04-06 • via Nuitee
M
Mariasole • couple • it
3
Evitatelo come la peste
Pros:

Praticamente solo il fatto che abbiamo potuto lasciare i bagagli dopo il check out (senza pagare)

Cons:

1: colazione misera
2: mi hanno macchiato di nero le magliette bianche con la loro lavanderia (NON SI SONO SCUSATI, NON HANNO FATTO MANCO UNO SCONTO) me le hanno rilavate ed erano sempre macchiate. Prima ci hanno detto 2,5kg poi ci volevano far pagare per 3kg di lavanderia. State attenti!
3: tutto l’hotel è stra rumoroso, si sente tutto anche quando scaricano il wc. Avevamo una lampadina davanti alla porta della stanza che si accendeva nel corridoio e la sua luce passava da una vetrata sopra la nostra porta. Diretta in faccia come la luce divina.
4: prezzo dell’acqua 6 soles nell’hotel. Negozi normali 3 soles….

2026-04-05 • via Nuitee
B
Becca • couple • pe
9
Could be better
Cons:

Bed tiny, hotel was very noisy at 3pm every night not good didn't sleep.

2026-04-04 • via Nuitee
S
Samuel • couple • es
4
Pros:

Muy buen personal

Cons:

Limpieza muy deficiente del apartamento, solo habia una pastilla de jabón. Las haitaciones tenian mucha parte de ventana sin cortina, entraba mucha luz.

2026-04-02 • via Nuitee
J
Jozef • solo_traveller • sk
10
2026-03-30 • via Nuitee
B
Bulla • solo_traveller • co
8
2026-03-29 • via Nuitee
A
Albanys • couple • pe
10
Pros:

Las instalaciones y la atención del personal

2026-03-29 • via Nuitee
J
Jenniffer • couple • pe
10
2026-03-28 • via Nuitee
Y
Yanet • solo_traveller • pe
10
Pros:

El desayuno y la atención en recepción

Cons:

No me salía la dirección exacta en el Airbnb, solo me salió el mapa y pude guiarme con eso. Pero no es algo grave.

2026-03-23 • via Nuitee
O
Omar Orm • solo_traveller • pe
8
2026-03-16 • via Nuitee
N
Nichole • couple • cl
10
Pros:

Lugar limpio, cómodo y agradable

Cons:

Que la habitación no tuviera al cooler para refrigerar bebidas u otros.

2026-03-14 • via Nuitee
B
Bermudes • couple • pe
5
Pros:

El acensor

Cons:

Habitaciones muy pequeñas

2026-03-14 • via Nuitee
G
Gilbert • solo_traveller • pe
9
Poco tiempo para realizar la reserva y satisfacción con el servicio recibido.
Pros:

Desayuno buffet bien servido

Cons:

La accesibilidad y salida al hotel se dificulta por la sección de la vía y la congestión vehicular.

2026-03-09 • via Nuitee
M
Maëlle • couple • fr
8
2026-03-07 • via Nuitee
J
Jaramillo • couple • pe
7
2026-03-07 • via Nuitee
H
Hellius • solo_traveller • pe
10
2026-03-07 • via Nuitee