Velvet residence

Hotels
8 (670 reviews)
Manco Cápac , Cusco , pe

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Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfort and attention from reception staff
Good breakfast
Cons:
Cleanliness issues
Service quality inconsistency

Categories

Cleanliness
7.64
Several mentions of cleanliness issues such as unwashed towels and bad odors.
Service
8.61
Mixed feedback with some positive comments about staff assistance, but also some negative experiences.
Location
7.65
Mentioned location being distant from the historical center, considered a drawback.
Room Quality
8.1
Positive remarks about the spacious penthouse but noted some discomforts.
Amenities
8.63
Generally good amenities with positive comments on available Netflix and tea.
Value for Money
8.09
Value was generally seen as acceptable given the price, despite some complaints.
Food and Beverage
7.14
Breakfast received mixed reviews; some found it lacking variety.
Overall Experience
8.11
Overall good experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:54

Property Description

Central Location & Accessibility
Varvel residence is strategically located in Cusco, just 700 meters from Wanchaq Train station, offering ease of access to transportation hubs and popular attractions like Santo Domingo Church and Central bus station.

Comfort & Convenience
Guests can enjoy the convenience of a tour desk, non-smoking rooms, and a 24-hour front desk at this 3-star hotel. The property also boasts a terrace and free WiFi throughout, ensuring a comfortable and connected stay for all visitors.

Scenic Views & Relaxation
Certain units at Varvel residence feature balconies with stunning city views, providing the perfect spot to unwind and take in the beauty of Cusco. Complete with a bar and room service, this hotel offers the ideal blend of relaxation and convenience during your stay in the city.

Book your stay at Varvel residence for a memorable and hassle-free experience in Cusco!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 670 reviews
Cleanliness: 7.64
Service: 8.61
Location: 7.65
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
R
ROMAN CORNEJO • solo_traveller • pe
9
2026-05-15 • via Nuitee
A
Ana • solo_traveller • pe
7
Pros:

Todo

Cons:

Nada

2026-05-15 • via Nuitee
J
Jade • couple • fr
8
Buen qualitad - precio
Pros:

Informationes turisticas, camas instalationes confortables

Cons:

Ubbicacion

2026-05-13 • via Nuitee
A
Ana • solo_traveller • pe
9
Pros:

El desayuno

Cons:

Nada

2026-05-11 • via Nuitee
J
JAIME • solo_traveller • pe
8
Buena
Pros:

La atención del personal

2026-05-11 • via Nuitee
A
Alfonzo • solo_traveller • pa
8
Pros:

La ubicación

Cons:

El desayuno, era lo mismo siempre y solo daban de proteina 1 solo huevo

2026-05-10 • via Nuitee
D
Diego Martin Gabriel • solo_traveller • pe
8
Pros:

Lugar era tranquilo, excelente. silencioso.

Cons:

No se me aviso que tenia que pedir que se realice el servicio de limpieza.

2026-05-10 • via Nuitee
A
Anne • couple • de
6
2026-05-08 • via Nuitee
D
David Percy • solo_traveller • pe
8
Pros:

Excelente atención habitaciones muy cómodas y limpias.

2026-05-07 • via Nuitee
M
Meg • solo_traveller • gb
6
loud
Pros:

nice staff

Cons:

it was noisy i was awoken but hearing the breakfast staff and people eating breakfast most mornings

2026-05-06 • via Nuitee
V
Vladimir • solo_traveller • fr
8
2026-05-06 • via Nuitee
F
Felipe • solo_traveller • br
10
Pros:

Funcionários muito solícitos......excelente quarto.

Cons:

Café da manhã pode melhorar muito

2026-05-05 • via Nuitee
C
Chloé • solo_traveller • fr
9
Pros:

Rapport qualité/prix. Propreté

Cons:

Nous avons précisé que nous partions avant l’heure du petit déjeuner et la personne à l’acceuil ne nous a pas proposé de nous préparer quelque chose à emporter alors que le matin même une autre personne de l’hotel nous précise qu’il aurait fallu confirmer la veille. Dommage

2026-05-03 • via Nuitee
C
Criss Natalia • solo_traveller • pe
7
2026-05-03 • via Nuitee
L
Lars Samuel • solo_traveller • es
10
2026-05-02 • via Nuitee
H
Hiroki • solo_traveller • jp
8
Pros:

熱いお湯が勢いよく出た。

Cons:

7階まで吹き抜けがつづているが、一階の話し声が、上まで伝わってきて、朝5:00からうるさかった。

2026-05-01 • via Nuitee
H
Hiroki • solo_traveller • jp
8
2026-05-01 • via Nuitee
C
cristian • solo_traveller • co
10
Pros:

Ubicación y habitación muy cómoda agua caliente y muy tranquilo

2026-04-30 • via Nuitee
F
Francisco • solo_traveller • ec
10
Exelente no cambien
Pros:

La ubicación exelente el personal muy atento desayuno muy bueno

Cons:

Un poco de ruido entre habitaciones

2026-04-30 • via Nuitee
P
Patrícia • couple • pt
9
Comfortable and pleasant stay with very helpful staff
Pros:

The rooms were comfortable — not very large, but perfectly adequate for two people. The Wi-Fi connection was good, and communication with the reception was excellent, with staff available 24/7 and always willing to help. Communication was excellent both before and during our stay, even when we had to make changes to our reservation. On one of the days, we couldn’t make it to breakfast, and they kindly prepared a small takeaway snack for us, which was a very thoughtful gesture.

Cons:

The location is a bit far from the city center, although it is easily manageable with a short walk or a quick Uber ride. The shower tended to leak water outside, but we managed it by asking for an extra towel at reception. Additionally, no toiletries were provided, such as shampoo or shower gel.

2026-04-29 • via Nuitee