Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent staff service
Clean and spacious rooms
Cons:
Distance from main attractions
Breakfast variety needs improvement

Categories

Cleanliness
8.94
La limpieza, todo impecable.
Service
9.41
El personal fue genial, super amables y siempre recomendando.
Location
8.45
El hotel está un poco alejado del centro, lo que podría ser un inconveniente.
Room Quality
8.9
Las habitaciones son espaciosas y cómodas.
Amenities
8.43
Sin comentarios específicos, pero con áreas de mejora en el desayuno.
Value for Money
9.39
Una buena relación calidad-precio.
Food and Beverage
7.94
El desayuno podría mejorar en variedad.
Overall Experience
8.91
Una experiencia positiva en general, aunque con algunos detalles a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:58

Property Description

Convenient Location
Situated in Cusco, just 4.5 km from Wanchaq Train Station, Ayni Cusco Hotel offers easy access to key attractions like San Pedro Train Station, Cathedral of Cusco, and Cusco Main Square.

Comfortable Accommodation
Guests can enjoy well-equipped rooms featuring amenities such as a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even offer balconies with city views for a truly memorable stay.

Exceptional Services
With a 24-hour front desk, concierge service, and tour desk, guests can expect top-notch service throughout their stay. Additionally, the hotel provides free WiFi, airport transfers, and on-site dining options for added convenience.

Experience the best of Cusco at Ayni Cusco Hotel - book your stay now!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
M
Ma solo_traveller us
9
In all it was a very nice place, with good value for the price
Pros:

Good location, very friendly staff, clean, comfortable

Cons:

The water was never hot

2026-01-19 via Nuitee
B
Beth extended_group us
7
2026-01-19 via Nuitee
J
Jaren extended_group us
10
Pros:

The front staff was extremely nice and professional. Any request from laundry to taxi requests were done with no hassle.

Cons:

N/A

2026-01-19 via Nuitee
R
Rosa couple us
9
2025-11-14 via Nuitee
F
Fabiana couple uy
10
Pros:

La atención del personal fue genial, super amables y siempre recomendando las mejores opciones para paseos,.comida,.etc

2025-11-14 via Nuitee
O
Ovidijus solo_traveller lt
9
Pros:

Vaizdas į miestą. Patogi lova. Terasa ant stogo.

Cons:

Prasta garso izoliacija.

2025-10-30 via Nuitee
P
Pamela extended_group cl
8
Muy buen lugar y aún puede mejorar más
Pros:

La limpieza , todo impecable.

Cons:

Ruidos intermitentes durante gran parte del día y noche .

2025-10-23 via Nuitee
S
Shareef
10
Pros:

The Airport shuttle was easy to find.

2025-10-11 via Nuitee
A
Anchal partner
6
Pros:

We stayed at Ayni Cusco for a week. It is a bit farther along from the main square so be prepared to uber and/or taxi a lot. We had some of our uber drivers cancel rides as they didn’t want to make the ride out to this hotel.

The views from the room are great and the staff is amazing! However, our bathroom had a strong stench of sewer and stagnant water. We mentioned this to the staff twice and not much was done to resolve this issue. Towards the end of my stay I started dreading going to the bathroom. I had to buy some incense and spray to mask the smell.
The bed was comfortable and the breakfast included was good as well. Overall would stay here again if they can resolve ventilation issues and issues in the bathroom with the drain pipes.

2025-09-25 via Nuitee
L
Leo partner
10
Pros:

Excellent service. 3-year old facility, looks brand new, squeaky clean.
Location is uphill and away from restaurants, shops, central sightseeing, so we relaxed and ate in the hotel restaurant that was surprisingly good; thanks to a previous reviewer who recommended the excellent pumpkin soup.
Really nice facility, great value for the money.

2025-09-22 via Nuitee
S
Sophie
8
Pros:

Good priced hotel. Restaurant has good affordable food, beds were comfy and easy to walk into town (though not back). Only downside was water temperature could be tepid if you want to use the baths

2025-09-21 via Nuitee
C
Cédric couple fr
8
Belle expérience hôtelière
Pros:

Dans un quartier calme, certes éloigné du centre, le Ayni Cusco hôtel offre une très belle vue depuis la terrasse du bar.
Le personnel est au petit soin.
L'équipe de cuisine, Keny, Rosy et Veronica, vous régalera des classiques de la cuisine péruvienne.
C'est un très bon rapport qualité-prix.

2025-09-19 via Nuitee
A
ANGELO family_with_children br
8
Custo x Beneficio
Pros:

Limpo e Confortavel, todos os funcionarios prestativos, se esforçavam para entender nosso "portunhol"kkk ...

Cons:

café da manhã pode ter mais variações de pão já que Cusco esta do lado de Oropesa a "Capital do Pão", nosso cafe somente pão de forma. Então fica uma resalva em incluir mais pães da região, bolos, e inclir uma termica com gelo! ... ai já é uma reclamação de toda CUSCO, eles não consomem bebidas geladas, somente temperatura ambiente !!! no mas acredito que valeu apena ficar afastado do centro! taxi para ir e voltar do centro na faixa de 10 soles ou 15 reais...

2025-09-16 via Nuitee
A
Anders Gjølbye couple dk
10
2025-09-10 via Nuitee
J
Juan friends
10
Pros:

Nice property, great rooftop view, great staff!

2025-09-01 via Nuitee
R
Rebecca family
8
Pros:

There’re some pros and cons about Ayni Cusco Hotel.

Pros: The receptionists are very service oriented, particularly Jhon, who helped our family to find a late night emergency clinic when my son accidentally ingested a chocolate with peanut. He also helped us to find an available alternative taxi when the one we ordered didn’t arrive in time.

Cons: the property is new, but with extremely poor sound proof, we could hear every move from the room above our room. The bathroom is new but with no hooks nor rack to hang towels or toiletry bag. The kitchen staff was not properly trained for customer services. The food in the breakfast was nearly gone when we went to the restaurant at 8:30 and we requested some fried eggs in Spanish. The lady reluctantly made some eggs for us after 15 minutes wait and didn’t replenish the food, considering the breakfast closed at 11am.

This property located in the upper outskirts of Cusco in a slightly poorer neighborhood and it took about 10-15 mins to walk to the Plaza Mayor. My family and I didn’t mind walking down in daytime and evening, but at night the walk didn’t seem like a good idea.

2025-08-21 via Nuitee
D
Dorina partner
6
Pros:

Needs improvement

2025-08-17 via Nuitee
T
Taryn partner
8
Pros:

The property inside is very nice, the rooms are spacious and the bed was comfortable. The hot water for the bath/shower was warm at best. The surrounding area is not the nicest part of Cusco and it is a little far away from the historic old town.

2025-08-16 via Nuitee
E
edward
8
Cute, clean, friendly
Pros:

The good: New, attractive, surgically clean accommodations. More secluded, quiet location. Great view of town from the rooftop bar. Staff couldn't be more friendly and pretty good English.

The not as good: About a mile and a half walk to the plaza (walk back is uphill) no sound deadening in the building, beds are kind of comfortable, Window above the entry door lets light in as long as the hall light is on.

2025-08-13 via Nuitee
M
Mario family_with_children
8
Pros:

Well overall the service as well the property was very good , the staff was always available and the breakfast was great , we can't complain everything was pretty good , good value for the money... Definitely we will come back!!!

2025-08-10 via Nuitee