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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Snack bar
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Vending machine - drinks
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Vending machine - snacks
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Lower bathroom sink
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Public Bath
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Hot spring bath
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Outdoor furniture
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Convenient Location
Situated in Cusco, just 4.5 km from Wanchaq Train Station, Ayni Cusco Hotel offers easy access to key attractions like San Pedro Train Station, Cathedral of Cusco, and Cusco Main Square.
Comfortable Accommodation
Guests can enjoy well-equipped rooms featuring amenities such as a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even offer balconies with city views for a truly memorable stay.
Exceptional Services
With a 24-hour front desk, concierge service, and tour desk, guests can expect top-notch service throughout their stay. Additionally, the hotel provides free WiFi, airport transfers, and on-site dining options for added convenience.
Experience the best of Cusco at Ayni Cusco Hotel - book your stay now!
A deposit may be required at the property.
Location
Guest Reviews
One thing I took for granted on my first stay here but came to appreciate after a quick stay in Aguas Calientes: their wifi is very reliable and fast. Good breakfast too. Better room than the last, 5th floor was ideal for the view and noise. Great laundry service too. Bed more comfy than previous room.
Lighting - could have a bedside lamp on each side instead of just the one or dimmable ceiling lamps. As it is now, you're either in the dark or blinded by bright blueish LEDs. Shower very cold but let the water run for 5+ mins and it eventually got hot.
Nice view, if you don't get a 2nd floor room with electrical wires in the way. Nice breakfast, staff accommodating and helpful, the best. They also keep excess luggage during a short machu picchu weekend.
Showers not always hot (50-50), very noisy (can hear everything from neighboring rooms, the restroom, or the restaurant upstairs if you have a 6th floor room... or the street), bed wasn't a king size at all despite being advertised as one (halfway between double sized and queen), and it wasn't even an actual bed but 2 sort-of ottomans pushed together. Lighting was subpar, stuck between retina-searing bright-blue LEDs or a single nightstand lamp, no in-between. Our room had a plug-in heater that was difficult to set right, and the heat would never reach the bathroom which was always freezing due to some poorly insulated window inside. The cold shower days were made even WORSE by the freezing bathroom, painful really.
Muy limpio, excelente servicio
Petit déjeuner
Literie et propreté de la chambre et de l'hôtel
Personnel non aimable et non serviable. On a l'impression de les déranger dès qu'on leur demande quelque chose.
Le linge que nous avons donné à la laverie de l'hôtel a été décoloré et des chaussettes ont été perdues.
Hôtel éloigné du centre
L'eau chaude est à la demande
Inicialmente nos encantó la amabilidad del personalidad de recepción y lo fácil que fue hacer el ckeck in. Luego, las instalaciones muy hermosas. Todo limpio y acogedor. En relación a los desayunos uffff 👏👏👏 todo delicioso y variado. Mis felicitaciones al chef por su excelente servicio.
La ubicación es bastante retirada del centro histórico, aunque en uber son 10-12 minutos aproximadamente.
Tudo perfeito, dos funcionários até as acomodações, super recomendo!
Fomos tratados muito bem, equipe de excelência, sem contar o local, ótima localização, com garagem pois fomos de carro. Ambiente muito limpo e o quarto sempre impecável!
Com certeza vamos voltar!
Las instalaciones y el personal no duden en disfrutar de la comida de su Restaurante
The hotel was being renovated and they put me in another hotel just as nice as the one I booked. No extra charge! Very
The whole experience was fantastic. Next time I hope to stay there again.
Der Service war sehr gut
Leider war das Hotel viel zu kalt, die Klimaanlage hatte keine Chance die Zimmer zu erwärmen, weiterhin ist der Strom sehr oft ausgefallen und am Abreisetag war kein Wasser mehr , es war nicht mal möglich zu Duschen.
Good location, very friendly staff, clean, comfortable
The water was never hot
The front staff was extremely nice and professional. Any request from laundry to taxi requests were done with no hassle.
N/A
La atención del personal fue genial, super amables y siempre recomendando las mejores opciones para paseos,.comida,.etc
Vaizdas į miestą. Patogi lova. Terasa ant stogo.
Prasta garso izoliacija.
La limpieza , todo impecable.
Ruidos intermitentes durante gran parte del día y noche .
The Airport shuttle was easy to find.
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