Posada Villa Mayor

Hotels
8.1 (747 reviews)
Portal Nuevo - Plaza Regocijo - , Cusco , pe

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Children allowed

Facilities

Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good breakfast options
Cons:
Cleanliness issues
Noise disturbances
Limited amenities in rooms

Categories

Cleanliness
7.56
Several reviews mentioned issues with mold and inadequate bathroom cleanliness.
Service
9.03
Staff were frequently described as attentive and friendly, enhancing the overall experience.
Location
9.07
Consistently highlighted as excellent, being close to attractions and amenities.
Room Quality
7.52
Mixed sentiments with comments about noise and outdated conditions.
Amenities
7.55
Comments on limited bathroom amenities and missing some expected comforts.
Value for Money
8.01
Value is noted but with concerns about room and cleanliness standards relative to price.
Food and Beverage
8.06
Breakfast received positive mentions, though some variety was lacking.
Overall Experience
8.03
Generally positive experience with some notable areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:53

Property Description

Central Location
Hotel Villa Mayor is conveniently located just 50 meters from Cusco’s Main Square, offering stunning views of the city from private balconies in a charming 17th-century colonial-style mansion. Explore the nearby San Francisco Church only 300 meters away.

Cozy and Stylish Rooms
Indulge in the comfort of rooms adorned with elegant wooden furniture and large windows overlooking Regocijo Square. Stay connected with cable TV and Wi-Fi, ensuring a pleasant stay.

Relaxation and Convenience
Start your day with an American breakfast, served daily in-room upon request. Pamper yourself with beauty treatments at the spa or rent a bike to explore the city. The 24-hour front desk is ready to assist with airport shuttles and more. Book now for an unforgettable experience at Hotel Villa Mayor.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 747 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.03
S
Shruthi • couple • gb
6
Pros:

Very unfriendly staffs, we did not get the rooms which we booked, they gave a different room as our room was not vacated at the time of our check-in. They did not clean the property for two days and the breakfast was very below average. The Location is the only good point about this place

2026-05-15 • via Nuitee
J
Jorge • solo_traveller • pe
10
Pros:

Ubicación

2026-05-12 • via Nuitee
G
Gizelle • solo_traveller • br
8
Pros:

A cama é extremamente confortável !!
Fica na praça do Regozijo (na quadra ao lado da principal praça (de Las armas).
Gostei muito da estada!

2026-05-12 • via Nuitee
L
LUIS • couple • es
10
Genial
2026-05-11 • via Nuitee
I
Italo Leitão • couple • br
8
Ótima experiência e voltaria novamente!
Pros:

A localização era maravilhosa, bem proximo a praça principal e principais pontos turisticos de Cusco, supermercados, restaurantes, souveniers (Asunta);
A limpeza era diaria e sempre traziam toalhas limpas;
A cama e travesseiros eram de boa qualidade;
O banheiro era bom, so um pouco apertado;
Havia no segundo quarto, aquecedor;
Havia controle de acesso, sempre existia um colaborador para abrir o portao a noite;

Cons:

Alugamos um quarto no booking e quando chegamos no hotel, tinham colocado outro quarto com camas de solteiro, justificando que a troca tinha sido feita devido a um casamento que ia ocorrer e priorizaram esse casal. Ao reclamar com a rececionista, ela nos garantiu que iriamos trocar de quarto apos 2 dias, que seria realmente o quarto que tinha alugado. Essa troca foi feita quando voltamos de aguas calientes. Porem so foi feita a troca, porque reclamamos devido a diferença das fotos que vimos no Booking.
Cafe da manha muito fraco, o basico. Havia uma lanchonete agregada, que poderia sugerir cardapio com desconto para que pudessemos solicitar outros produtos disponiveis como Croissant, paes recheados, empanadas, tortas e etc...
Wi-Fi estava instavel, conexao toda hora caindo.

Mas a localizaçao e os pontos acima superaram as nossas expectativas.

2026-05-11 • via Nuitee
G
Guoxing • solo_traveller • ca
9
Overall it was very good stay. Recommend
Pros:

Excellent location，the building itself, friendly staff

Cons:

There’s a little detail need to be improved, there’s no cups provided in the room, the lamp switches not working properly, and some items forgot to provided on the breakfast table

2026-05-09 • via Nuitee
G
Gabriele • solo_traveller • it
6
2026-05-08 • via Nuitee
O
orcleys floritza • solo_traveller • cl
8
Buena opcion
Pros:

La atencion fue excelente, muy servicial y amables.
La ubicacion tambien fue buena.

Cons:

Un poco de ruido en la calle

2026-05-08 • via Nuitee
M
Miguel • solo_traveller • ar
9
2026-05-07 • via Nuitee
L
Lucía • solo_traveller • es
8
Pros:

La ubicación es increible, a un paso de la plaza de Armas.

Cons:

Muchas de las habitaciones dan a un patio, que es por donde se sube al primer piso, y también donde se hace el desayunp, por lo que molesta un poco el ruido.

2026-05-07 • via Nuitee
E
Edith • solo_traveller • ar
10
2026-05-06 • via Nuitee
O
OMAR • couple • us
10
2026-05-05 • via Nuitee
H
HECTOR ALEJANDRO • family_with_children • mx
8
Muy buena ubicación
Pros:

Muy buena ubicación y personal amable

Cons:

Se percibe mucho ruido

2026-05-04 • via Nuitee
J
Jian Wu • solo_traveller • au
9
Pros:

Location and staff

2026-05-04 • via Nuitee
W
Wilberth • couple • cr
10
Todo estuvo muy bien
Pros:

Limpio y personal muy amable

2026-05-04 • via Nuitee
F
Felipe • extended_group • br
7
Pelo preço é um bom custo benefício.
Pros:

Localização. Bom custo benefício.

Cons:

Dois lances de escadas pra subir. Pra quem não está acostumado com altitude, pode ser um problema. Acomodação ok, mas uma das camas ficava embaixo de uma parte de teto baixo que obrigava a andar abaixado.

2026-05-03 • via Nuitee
J
Jose Antonio • couple • es
10
Muy contentos con el alojamiento
Pros:

Ubicación espectacular, y la habitación estaba muy bien.

2026-05-03 • via Nuitee
J
Jose Antonio • couple • es
10
2026-05-03 • via Nuitee
R
ROBSON • solo_traveller • br
9
2026-05-01 • via Nuitee
K
Kevin Andres • family_with_children • mx
4
2026-05-01 • via Nuitee