Hidden Garden

Hotels
8.1 (712 reviews)
Pasaje América Urb.Ttio 2do Paradero Antiguo - Q2-20 , Cusco , pe

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.6
Several complaints about cleanliness, particularly in bathrooms and linens.
Service
9.6
The staff was attentive and helpful, though inconsistencies were noted with volunteers.
Location
9.6
Well located near shopping routes and restaurants, with easy access to the airport.
Room Quality
7.6
Rooms had issues with heating and cleanliness; some were described as old.
Amenities
7.6
Basic amenities available, but several complaints about Wi-Fi and shower functionality.
Value for Money
8.6
Good value for budget travelers, but cleanliness and complaints may affect perceived value.
Food and Beverage
7.6
Breakfast was considered satisfactory, but limited in variety.
Overall Experience
8.6
An overall mixed experience; value for money noted, but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:55

Property Description

Luxurious Amenities

Hidden Garden offers a range of luxurious amenities including a fitness center, garden, and a restaurant and bar, ensuring a comfortable and enjoyable stay for all guests.

Convenient Services

Guests can take advantage of the hotel's concierge service, tour desk, 24-hour front desk, airport transfers, and free WiFi, making their stay hassle-free and memorable.

Prime Location

Located just a short distance from Wanchaq Train station and Central bus station, Hidden Garden provides easy access to transportation hubs, while being close to Alejandro Velasco Astete International Airport for added convenience.

Book your stay at Hidden Garden now for a delightful and stress-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$6 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 712 reviews
Cleanliness: 5.6
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.6
R
Ruis • solo_traveller • pe
10
2026-06-13 • via Nuitee
K
Karen • solo_traveller • pe
10
2026-06-13 • via Nuitee
I
Ivan • couple • co
7
Buen hospedaje
Pros:

La relación costó~beneficio, el servicio supera el precio pagado. Cerca al aeropuerto caminando a 15 minutos. Cerca al centro histórico.

Cons:

El internet se cae y desconecta mucho. Cambiar las cortinas del baño, son pequeñas y se moja todo el baño restante.

2026-06-12 • via Nuitee
F
Fabrizzio Fernando • solo_traveller • pe
10
2026-06-08 • via Nuitee
A
Abraham • family_with_children • pe
9
2026-06-07 • via Nuitee
P
Pereyra • solo_traveller • br
8
2026-06-07 • via Nuitee
W
Wember • solo_traveller • de
9
Awesome price to value
Pros:

Lots of value for the money. It was litarelly the cheapest in the whole trip.

Cons:

Just one english speaking staff. Also the bed towel always gets off

2026-06-03 • via Nuitee
C
Ccanchi • solo_traveller • pe
10
2026-06-02 • via Nuitee
C
clara • couple • it
10
2026-05-26 • via Nuitee
J
JUCEBA • solo_traveller • co
4
Don't recommend it.
Pros:

It's difficult to say. But nothing.

Cons:

The cleanliness, the room, the location, room too cold. Very noisy outside.

2026-05-25 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-05-14 • via Nuitee
D
Daniela • couple • cl
7
Aceptable para llegar a descansar
Pros:

La relación precio calidad es aceptable

Cons:

La distancia del centro es arto.
El desayuno es súper básico y cuando salíamos temprano a tours no existía una preparación con anterioridad .

2026-05-11 • via Nuitee
A
Andreas • family_with_children • de
8
Pros:

Zu Fuß vom Flughafen zu erreichen und nur 300m zum zentralen Busbahnhof. Markthalle ebenfalls 300m.

2026-05-11 • via Nuitee
M
Marcos • solo_traveller • pe
9
2026-05-11 • via Nuitee
K
Klaudia • solo_traveller • pl
9
En general muy bien
Pros:

La gente que trabaja en Hidden Garden es muy amable. Muy tranquilo. Me duché a las 3 de la mañana y el agua estaba caliente, solo tuve que esperar un poco.

Muy buena ubicación. Hay una parada de autobús muy cerca del hotel. Cerca del aeropuerto. Taxi (como uber) 7 soles a aeropuerto.

Cons:

Una noche no pude dormir por la luz de la habitación de al lado.
Sugiero instalar cortinas en las ventanas.

2026-05-09 • via Nuitee
F
Francois Rodolfo • solo_traveller • pe
4
2026-05-09 • via Nuitee
G
Glenn • family_with_children • br
8
2026-05-08 • via Nuitee
T
Thomas • solo_traveller • at
8
2026-05-06 • via Nuitee
F
Fabian • solo_traveller • co
9
Cons:

Wifi no conecta
El desayuno no es desayuno

2026-05-06 • via Nuitee
R
Renzo Dante Tommaso • solo_traveller • it
6
Pros:

Il prezzo.

Cons:

Non c'era l'acqua calda inizialmente. Poi sistemato. Bagno con certi difetti non da poco.

2026-05-02 • via Nuitee