Hidden Garden

Hotels
8.1 (733 reviews)
Pasaje América Urb.Ttio 2do Paradero Antiguo - Q2-20 , Cusco , PE
+51 940 360 848

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.6
Several complaints about cleanliness, particularly in bathrooms and linens.
Service
9.6
The staff was attentive and helpful, though inconsistencies were noted with volunteers.
Location
9.6
Well located near shopping routes and restaurants, with easy access to the airport.
Room Quality
7.6
Rooms had issues with heating and cleanliness; some were described as old.
Amenities
7.6
Basic amenities available, but several complaints about Wi-Fi and shower functionality.
Value for Money
8.6
Good value for budget travelers, but cleanliness and complaints may affect perceived value.
Food and Beverage
7.6
Breakfast was considered satisfactory, but limited in variety.
Overall Experience
8.6
An overall mixed experience; value for money noted, but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:55

Property Description

Luxurious Amenities

Hidden Garden offers a range of luxurious amenities including a fitness center, garden, and a restaurant and bar, ensuring a comfortable and enjoyable stay for all guests.

Convenient Services

Guests can take advantage of the hotel's concierge service, tour desk, 24-hour front desk, airport transfers, and free WiFi, making their stay hassle-free and memorable.

Prime Location

Located just a short distance from Wanchaq Train station and Central bus station, Hidden Garden provides easy access to transportation hubs, while being close to Alejandro Velasco Astete International Airport for added convenience.

Book your stay at Hidden Garden now for a delightful and stress-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 733 reviews
Cleanliness: 5.6
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.6
A
Abarca Olivera • family_with_children • pe
8
Fabuloso
Pros:

Un lugar muy tranquilo y la buena atención

Cons:

Un poco escondido el lugar lo de más todo bien

2026-10-26 • via Nuitee
M
MULLICUNDO • family_with_children • ar
10
Pros:

Muy lindo lugar...

2026-10-24 • via Nuitee
B
Beniamino • family_with_children • it
9
Pros:

Struttura nuova ed accogliente.

Cons:

Avere un prezzo diverso da quello su booking oltretutto un rincaro del 5% per l'utilizzo di una carta di credito internazionale e questo non è una pratica commerciale corretta in conformità alle leggi del posto riferimento

Charging a higher price than the one listed on Booking.com—specifically a 5% surcharge for using an international credit card—is not a fair commercial practice, in clear violation of local consumer protection laws (Ley N° 29571 - Código de Protección y Defensa del Consumidor, Art. 7).

2026-10-22 • via Nuitee
M
Mendoza Cama • family_with_children • pe
10
2026-10-20 • via Nuitee
Q
Quispe coa • solo_traveller • pe
7
2026-10-19 • via Nuitee
P
Pacenza • family_with_children • ar
5
Pros:

La habitación

Cons:

El desayuno

2026-10-15 • via Nuitee
U
Uncal • extended_group • ar
5
Cons:

El desayuno fue un desastre, sin variedad. La tarifa era cara en relación con otros hoteles.

2026-10-15 • via Nuitee
C
Carlos Enrique • solo_traveller • pe
9
2026-10-14 • via Nuitee
L
Lester Alexander • couple • gt
10
Muy familiar
Pros:

Estaba muy accesible para los lugares cerca del centro

2026-10-14 • via Nuitee
J
J0T4 • solo_traveller • pe
10
Pros:

las instalaciones generales

Cons:

la limpieza del baño

2026-10-11 • via Nuitee
R
Raul • solo_traveller • pe
8
Escapada rapida
Pros:

Comodidad

Cons:

Bulla

2026-10-10 • via Nuitee
J
JuanDiego • couple • pe
9
Pros:

La limpieza

2026-09-17 • via Nuitee
J
Jorge Ahmad • solo_traveller • pe
8
Pros:

La ubicación para mis actividades personales

2026-09-15 • via Nuitee
E
Emmy • solo_traveller • se
6
Pros:

Väldigt hjälpsam personal, jag checkade in 01 och fick fin hjälp. Fräscht rum, sköna sängar.

Cons:

Frukosten. Fanns endast bröd med några få ostskivor och avokado. Youghurt, frukt, scrambled eggs, bacon hade lyft betyget.

2026-09-15 • via Nuitee
F
Franz • solo_traveller • pe
9
Pros:

La habitación es amplia y limpia; el personal es muy amable.

2026-09-13 • via Nuitee
M
Mayra • solo_traveller • pe
8
2026-09-10 • via Nuitee
D
Diana Elizabeth • solo_traveller • pe
4
Cons:

No limpian, las daban parecen suciedad como con poco o suciedad muy grave, no dan toallas limpias. Estuve una semana y no cambiaron ni las toallas (se tenía que pedir y de mala gana las dan), a mi hermana le dieron una toalla con huecos. Hay un traga luz y no se puede dormir por que prenden las luces todas las noche.

2026-09-07 • via Nuitee
H
Herrera Pajuelo • solo_traveller • pe
3
Bonita pero no agarren tours de ahí
Pros:

El hospedaje cómodo y el personal muy atento.

Cons:

Que cuando agarre un tour desde el hotel me cancelaron a último momento haciéndome perder un día en Cusco

2026-09-01 • via Nuitee
M
Mendoza Cama • solo_traveller • pe
7
2026-08-31 • via Nuitee
D
Diana • family_with_children • pe
5
Pros:

En realidad es un hotel de paso, así que se ajusta al precio y está cerca al aeropuerto

Cons:

Podría mejorar la limpieza de ropa de cama

2026-08-31 • via Nuitee