Hidden Garden

Hotels
8.1 (725 reviews)
Pasaje América Urb.Ttio 2do Paradero Antiguo - Q2-20 , Cusco , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.6
Several complaints about cleanliness, particularly in bathrooms and linens.
Service
9.6
The staff was attentive and helpful, though inconsistencies were noted with volunteers.
Location
9.6
Well located near shopping routes and restaurants, with easy access to the airport.
Room Quality
7.6
Rooms had issues with heating and cleanliness; some were described as old.
Amenities
7.6
Basic amenities available, but several complaints about Wi-Fi and shower functionality.
Value for Money
8.6
Good value for budget travelers, but cleanliness and complaints may affect perceived value.
Food and Beverage
7.6
Breakfast was considered satisfactory, but limited in variety.
Overall Experience
8.6
An overall mixed experience; value for money noted, but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:55

Property Description

Luxurious Amenities

Hidden Garden offers a range of luxurious amenities including a fitness center, garden, and a restaurant and bar, ensuring a comfortable and enjoyable stay for all guests.

Convenient Services

Guests can take advantage of the hotel's concierge service, tour desk, 24-hour front desk, airport transfers, and free WiFi, making their stay hassle-free and memorable.

Prime Location

Located just a short distance from Wanchaq Train station and Central bus station, Hidden Garden provides easy access to transportation hubs, while being close to Alejandro Velasco Astete International Airport for added convenience.

Book your stay at Hidden Garden now for a delightful and stress-free experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$6 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 725 reviews
Cleanliness: 5.6
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.6
L
Lulio • solo_traveller • pe
10
Gran lugar afinar detalles
Pros:

Buen lugar instalaciones cómodas

Cons:

El agua caliente no está disponible todo el tiempo

2026-07-02 • via Nuitee
F
Felipe • family_with_children • cl
1
Pros:

Nada

Cons:

Fue la peor experiencia que he vivido en conjunto de mi familia, llegamos a la hora acordada, y nos encontramos que no tenian toallas, jabón/shampoo, ademas recalcar que la habitación estaba edionda, cochina y el cobertor muy muy usado, y para rematar no tenian agua caliente, y mas encima no quisieron devolverme el 100% de la totalidad, ya que era culpa de ellos en tener la habitación en correcto estado, tuvieron casi un mes para hacer aseo y tener toallas limpias sin mas que decir, no volveria nunca mas en mi vida y jamas recomendaria esta hostal.

2026-07-02 • via Nuitee
Y
Yaseth • solo_traveller • pe
10
Pros:

La atención del personal, muy muy agradable, está es la segunda ocasión que me alojó y perfecto la calidez y el buen servicio

Cons:

Un poco el tema del interneten el piso 3, no llega la señal de la red 2 y red 3, use las dif subredes

2026-07-01 • via Nuitee
M
Maribel FrancoH • solo_traveller • pe
10
Pros:

Un hotel con todo nuevo, comodo, tranquilo, limpio, buen precio, buena ubicacion, trabajadores amables, 100 % recomendable.

2026-06-19 • via Nuitee
T
Tania • solo_traveller • pe
9
Cómodo
Pros:

La limpieza y el personal amable

Cons:

La distancia un poco alejada del centro

2026-06-16 • via Nuitee
F
Franz • solo_traveller • pe
9
2026-06-15 • via Nuitee
K
Karen • solo_traveller • pe
10
2026-06-13 • via Nuitee
R
Ruis • solo_traveller • pe
10
2026-06-13 • via Nuitee
I
Ivan • couple • co
7
Buen hospedaje
Pros:

La relación costó~beneficio, el servicio supera el precio pagado. Cerca al aeropuerto caminando a 15 minutos. Cerca al centro histórico.

Cons:

El internet se cae y desconecta mucho. Cambiar las cortinas del baño, son pequeñas y se moja todo el baño restante.

2026-06-12 • via Nuitee
F
Fabrizzio Fernando • solo_traveller • pe
10
2026-06-08 • via Nuitee
P
Pereyra • solo_traveller • br
8
2026-06-07 • via Nuitee
A
Abraham • family_with_children • pe
9
2026-06-07 • via Nuitee
W
Wember • solo_traveller • de
9
Awesome price to value
Pros:

Lots of value for the money. It was litarelly the cheapest in the whole trip.

Cons:

Just one english speaking staff. Also the bed towel always gets off

2026-06-03 • via Nuitee
C
Ccanchi • solo_traveller • pe
10
2026-06-02 • via Nuitee
C
clara • couple • it
10
2026-05-26 • via Nuitee
J
JUCEBA • solo_traveller • co
4
Don't recommend it.
Pros:

It's difficult to say. But nothing.

Cons:

The cleanliness, the room, the location, room too cold. Very noisy outside.

2026-05-25 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-05-14 • via Nuitee
M
Marcos • solo_traveller • pe
9
2026-05-11 • via Nuitee
D
Daniela • couple • cl
7
Aceptable para llegar a descansar
Pros:

La relación precio calidad es aceptable

Cons:

La distancia del centro es arto.
El desayuno es súper básico y cuando salíamos temprano a tours no existía una preparación con anterioridad .

2026-05-11 • via Nuitee
A
Andreas • family_with_children • de
8
Pros:

Zu Fuß vom Flughafen zu erreichen und nur 300m zum zentralen Busbahnhof. Markthalle ebenfalls 300m.

2026-05-11 • via Nuitee