Hidden Garden

Hotels
8.1 (671 reviews)
Pasaje América Urb.Ttio 2do Paradero Antiguo - Q2-20 , Cusco , pe
hiddengardenhotelcusco@gmail.com

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
5.6
Several complaints about cleanliness, particularly in bathrooms and linens.
Service
9.6
The staff was attentive and helpful, though inconsistencies were noted with volunteers.
Location
9.6
Well located near shopping routes and restaurants, with easy access to the airport.
Room Quality
7.6
Rooms had issues with heating and cleanliness; some were described as old.
Amenities
7.6
Basic amenities available, but several complaints about Wi-Fi and shower functionality.
Value for Money
8.6
Good value for budget travelers, but cleanliness and complaints may affect perceived value.
Food and Beverage
7.6
Breakfast was considered satisfactory, but limited in variety.
Overall Experience
8.6
An overall mixed experience; value for money noted, but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:55

Property Description

Luxurious Amenities

Hidden Garden offers a range of luxurious amenities including a fitness center, garden, and a restaurant and bar, ensuring a comfortable and enjoyable stay for all guests.

Convenient Services

Guests can take advantage of the hotel's concierge service, tour desk, 24-hour front desk, airport transfers, and free WiFi, making their stay hassle-free and memorable.

Prime Location

Located just a short distance from Wanchaq Train station and Central bus station, Hidden Garden provides easy access to transportation hubs, while being close to Alejandro Velasco Astete International Airport for added convenience.

Book your stay at Hidden Garden now for a delightful and stress-free experience.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$6 per person per night when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 671 reviews
Cleanliness: 5.6
Service: 9.6
Location: 9.6
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.6
Overall Experience: 8.6
J
Jimenez • family_with_children • pe
10
Tranquilidad y confort
Pros:

Muy bueno el desayuno y las instalaciones

Cons:

Para viajeros con maleta es algo complicado porque no hay ascensor. Sin embargo a la salida el joven de la recepción fue muy amable y me ayudo a bajar el equipaje

2026-03-13 • via Nuitee
A
Antony Amed • extended_group • pe
8
2026-03-11 • via Nuitee
L
La Torre Ferro • family_with_children • pe
10
Pros:

La atención del personal y ubicación del hotel... Las instalaciones modernas...

2026-03-04 • via Nuitee
R
Renatto • family_with_children • pe
9
Pros:

La amabilidad

Cons:

Todo bien

2026-02-23 • via Nuitee
A
Alexis • family_with_children • pe
9
2026-02-12 • via Nuitee
V
Victoria • family_with_children • pe
10
Espectacular
Pros:

Me gustó la amabilidad de los dueños, me ayudaron en todo, siempre dispuestos a ayudarme

2026-02-11 • via Nuitee
M
Mohammad Tanvir • couple • bd
9
Good value for money, great location, helpful stuff
Pros:

I stayed here twice. Every time, it was great. Comfortable bed, great location, helpful stuff.

Cons:

Nothing

2026-02-11 • via Nuitee
L
Luis • family_with_children • pe
8
2026-02-10 • via Nuitee
L
Luis Jafeth • couple • cr
10
2026-02-08 • via Nuitee
C
Camps • family_with_children • ar
10
2025-10-05 • via Nuitee
C
Cristina e Ste • family_with_children • br
7
2025-10-04 • via Nuitee
C
Cristina e Ste • extended_group • br
7
Bom custo-beneficio
Pros:

Quarto quente, cama confortável. Café da manhã suficiente. Excelente custo benefício. Para pessoas que levam a vida de uma boa, sem exigências .

Cons:

Chuveiro várias vezes não esquentava, hotel muito barulhento, funcionários não respeitam horário, parecem que estão em suas residências, em 10 dias que estive hospedada no local, nunca vi o anfitrião, o hotel é gerenciado por voluntários. Quando chegamos quarto limpo, razoavelmente, corredores do hotel sujos. Wi-fi ruim.

2025-10-04 • via Nuitee
S
Sergio Gamba • couple • co
7
Pros:

El personal fue muy atento y servicial, esta muy bien ubicado. Se encuentran rutas comerciales y restaurantes cerca. El aeropuerto queda super cerca. El hotel tiene todo el potencial para ser aún mejor. Tuvimos agua caliente, wifi, desayuno acorde al precio.

Cons:

La limpieza del baño no estaba tan pulcra. Hay que ser mas detallistas en general, no hay cortina en la ducha y hace que se moje todo el piso. Pero en general es muy bueno en relación precio calidad.

2025-10-02 • via Nuitee
C
Camps • family_with_children • ar
10
2025-09-30 • via Nuitee
T
Tomy • family_with_children • pe
9
Pros:

Todo

Cons:

Nada

2025-09-30 • via Nuitee
T
tgi.filip • extended_group • ro
8
2025-09-20 • via Nuitee
C
Cruz Ramos • solo_traveller • pe
7
Regular
Pros:

Si

Cons:

A veces se olvidaban de limpiar a pesar de que se les había comentado que limpiaran.

2025-09-19 • via Nuitee
M
MIAO • solo_traveller • cn
9
Cons:

Booking上的入住时间从12点开始。
实际是14点，我12点多到后他们整理很久才给出一个房间

2025-09-18 • via Nuitee
J
jonathan • couple • cl
9
Pros:

La buena atención del personal

Cons:

Falta de aseo diario en habitación

2025-09-16 • via Nuitee
E
Elvis Antigua • couple • do
6
2025-09-14 • via Nuitee