Casona Plaza Hotel Cusco

Hotels
8.8 (901 reviews)
490 Tecsecocha , Cusco , pe

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Hiking
Lift / Elevator
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Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Hard beds
Limited breakfast variety
Noise issues

Categories

Cleanliness
8.94
Most reviews mention clean rooms and bathrooms, with some noting cleanliness as a highlight.
Service
9.41
Multiple reviews praise the staff for being friendly and attentive.
Location
9.45
Lauded for its convenient and quiet location near the main square.
Room Quality
8.4
Some reviews indicate that while the rooms are comfortable, there are complaints about bed firmness and noise.
Amenities
7.93
Reviews mention limited breakfast options and issues with climate control in rooms.
Value for Money
9.39
Guests feel the hotel exceeded expectations for the price they paid.
Food and Beverage
7.44
Breakfast and coffee quality received mixed reviews, suggesting areas for improvement.
Overall Experience
9.41
The overall sentiment is highly positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:44

Property Description

Central Location

Located in the heart of Cusco, Casona Plaza Hotel offers easy access to key attractions like Wanchaq Train station, Hatun Rumiyoc, and La Merced Church. Immerse yourself in the vibrant culture of the city just steps away from the hotel.

Comfort and Convenience

Enjoy a comfortable stay with amenities such as a 24-hour front desk, airport transfers, and room service. Unwind in well-equipped rooms featuring flat-screen TVs, free WiFi, and modern bathrooms with complimentary toiletries.

Nearby Attractions

Explore the rich history of Cusco with popular landmarks like the Cathedral of Cusco and Religious Art Museum within walking distance. Make the most of your visit to Cusco with a stay at Casona Plaza Hotel Cusco.

Book your stay now and experience the best of Cusco at Casona Plaza Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 901 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 9.39
Food and Beverage: 7.44
Overall Experience: 9.41
R
Raquel • extended_group • pt
6
Hotel fraco, só vale pela localização. No entanto, existem muitas escolhas.
Pros:

A localização

Cons:

Barulho exterior, falta de insonorização. Ausência de um aquecimento eficaz. Funcionários não responsivos aos pedidos. Dois dias para terem um leite vegetal. Pequeno-almoço pouco variado e começa muito tarde uma vez que os tours por cusco começam muito cedo (entre as 03:45 e as 06:00 da manhã). Comodidades muito fracas, secador de cabelo fraco e que desliga por sobre aquecimento, chuveiro com pouca pressão e ou com água muito quente ou fria.

2026-08-30 • via Nuitee
M
Merrón • extended_group • pa
6
2026-08-25 • via Nuitee
E
Elisabeth • solo_traveller • es
8
Pros:

Cama y almohadas muy cómodas. Buena ubicación.
Detectaron un problema en nuestra habitación y nos cambiaron a una habitación más amplia sin nosotros solicitarlo. Atención de 10!

Cons:

Desayuno mejorable

2026-08-23 • via Nuitee
S
sergio • couple • ar
10
Muy cómodo hospedaje en Cuzco
Pros:

La ubicación es muy buena a 400 metros de la plaza de armas. La amabilidad del personal y la relación calidad precio

Cons:

El desayuno podría ser mejor

2026-08-16 • via Nuitee
R
Ralf • extended_group • fi
8
Pros:

Sijainti oli kohtuullisen hyvä pienen matkan päässä torilta ilman rappuja. Aamiainen oli hyvä ja rauhallinen. Henkilökunta oli ystävällinen ja kaikilla tavoilla avulias

Cons:

Huonessa oli lämmitys mutta se oli niin äänekäs ettei sitä mielellään pitänyt käynissä.

2026-08-14 • via Nuitee
Y
Yong Ho • solo_traveller • pe
8
2026-08-10 • via Nuitee
F
Fuentes Vega • couple • cl
10
Como estar en casa
Pros:

Que está céntrico y la variedad de comida en el desayuno.

Cons:

Las almohadas duras

2026-08-09 • via Nuitee
Y
YOLANDA • solo_traveller • es
9
2026-08-08 • via Nuitee
R
RILDO • solo_traveller • br
4
Não gostei
Pros:

Localização

Cons:

café da manhã péssimo, limpeza ruim, chuveiro ruim - fraco e demora para esquentar

2026-08-07 • via Nuitee
V
Valézia • solo_traveller • br
9
Pros:

Excelente
Quarto confortavel
Banheiro amplo e com bom chuveiro
Proximo a plaza de armas
Cafe da manha bom e variado

2026-08-06 • via Nuitee
L
Luciano Ricardo • solo_traveller • br
10
2026-08-05 • via Nuitee
G
Giorgia • couple • it
7
2026-08-04 • via Nuitee
A
Anatalia • extended_group • br
10
2026-08-04 • via Nuitee
G
Glaura • solo_traveller • br
9
Muito bom e custo efetivo.
Pros:

A localização é maravilhosa! Fizemos tudo a pé. Os passeios nos buscavam no hotel. Café da manhã bem gostoso. Nós propiciaram um late check-out por um preço excelente o que nos ajudou muito!

Cons:

O banheiro do quarto 305 é bem frio. O quarto é frio. Mas nos emprestaram mais um aquecedor e deixávamos no banheiro.

2026-08-04 • via Nuitee
T
Tucanascem • solo_traveller • br
8
2026-08-03 • via Nuitee
T
Tucanascem • solo_traveller • br
8
2026-08-03 • via Nuitee
M
Montesinos • solo_traveller • pe
10
2026-07-23 • via Nuitee
R
Ruth • family_with_children • it
7
Pros:

Location

Cons:

Staff, some rooms are not the standard they seem to be compared to the photos

2026-07-19 • via Nuitee
C
Carmen Del Pilar • solo_traveller • pe
6
2026-07-18 • via Nuitee
M
Manuel • couple • cl
10
Muy bien!!!
Pros:

La atención del personal

Cons:

Para mi todo ok

2026-07-15 • via Nuitee