Casona Plaza Hotel Cusco

Hotels
8.8 (820 reviews)
490 Tecsecocha , Cusco , pe

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Facilities

Non-smoking rooms
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Fire extinguishers
Invoice provided
CCTV outside property
24-hour security
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Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Hard beds
Limited breakfast variety
Noise issues

Categories

Cleanliness
8.94
Most reviews mention clean rooms and bathrooms, with some noting cleanliness as a highlight.
Service
9.41
Multiple reviews praise the staff for being friendly and attentive.
Location
9.45
Lauded for its convenient and quiet location near the main square.
Room Quality
8.4
Some reviews indicate that while the rooms are comfortable, there are complaints about bed firmness and noise.
Amenities
7.93
Reviews mention limited breakfast options and issues with climate control in rooms.
Value for Money
9.39
Guests feel the hotel exceeded expectations for the price they paid.
Food and Beverage
7.44
Breakfast and coffee quality received mixed reviews, suggesting areas for improvement.
Overall Experience
9.41
The overall sentiment is highly positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:44

Property Description

Central Location

Located in the heart of Cusco, Casona Plaza Hotel offers easy access to key attractions like Wanchaq Train station, Hatun Rumiyoc, and La Merced Church. Immerse yourself in the vibrant culture of the city just steps away from the hotel.

Comfort and Convenience

Enjoy a comfortable stay with amenities such as a 24-hour front desk, airport transfers, and room service. Unwind in well-equipped rooms featuring flat-screen TVs, free WiFi, and modern bathrooms with complimentary toiletries.

Nearby Attractions

Explore the rich history of Cusco with popular landmarks like the Cathedral of Cusco and Religious Art Museum within walking distance. Make the most of your visit to Cusco with a stay at Casona Plaza Hotel Cusco.

Book your stay now and experience the best of Cusco at Casona Plaza Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 820 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 9.39
Food and Beverage: 7.44
Overall Experience: 9.41
H
Hebert • extended_group • es
10
2026-03-14 • via Nuitee
T
TOLEDO PANIBRA • couple • pe
9
2026-03-12 • via Nuitee
A
adelaine • extended_group • us
7
2026-03-04 • via Nuitee
C
Carol • couple • us
10
2026-03-01 • via Nuitee
A
Antonia Claudia • couple • cl
10
2026-02-26 • via Nuitee
M
Mario • couple • pe
10
Pros:

Atención agradable y comodidad.

2026-02-14 • via Nuitee
V
Victor • couple • pe
8
2026-02-13 • via Nuitee
V
Victor • couple • pe
8
2026-02-12 • via Nuitee
T
TOLEDO PANIBRA • couple • pe
9
2026-02-11 • via Nuitee
F
Franca • couple • ca
10
Pros:

Hôtel très bien situé, le personnel est à l'écoute et disponible pour toute question. Le service de ménage de la chambre fait à tous les jours sans même demandé ! Très bon rapport qualité prix.

Cons:

Lorsque qu'on fait des excursions et que le départ est très tôt le matin (4h30 am) l'hôtel devrait offrir le café , des fruits et la possibilité de se faire des toasts ou un bol de céréales dans la salle à manger.

2026-02-10 • via Nuitee
A
Anselmo Vidal • couple • pe
10
Pros:

Me gustó mucho la atención de Lis y de Yasira son demasiado atentas y siempre con una cálida sonrisa, es las eginda vez que voy al hotel y siempre me haces sentir como en casa, L desayuno es variado y muy rico y ni que decir de la ubicación esta cerca a todo

2026-01-30 • via Nuitee
R
RIKO • couple • jp
8
2026-01-26 • via Nuitee
P
Pablo A. • extended_group • ar
10
2026-01-25 • via Nuitee
P
Pablo A. • extended_group • ar
10
2026-01-25 • via Nuitee
M
Mariana • solo_traveller • br
10
Pros:

Liz was the best! The people were so attentive.

2026-01-23 • via Nuitee
M
Mariana • solo_traveller • br
10
Pros:

The staff is the best. Close to Plaza de Armas.

2026-01-23 • via Nuitee
M
milagros Borja • solo_traveller • pe
10
2026-01-22 • via Nuitee
A
Ana • extended_group • pe
9
Bonito Hotel cerca a la plaza
Pros:

Hotel pequeño pero bastante comodo a unos 5 minutos caminando de la plaza. Se encuentra a una cuadra de la calle donde hay bastantes discotecas, sin embargo no tuvimos problemas con el ruido. Los cuartos eran comodos y limpios. Si volveria

Cons:

todo bien

2026-01-21 • via Nuitee
V
VICTOR • solo_traveller • pe
9
Experiencia Memorable
Pros:

El hotel muy limpio, cómodo y bien ubicado, el personal en general sumamente amable y cortés, mención especial para Liz (Recepción), quien en todo momento mostró su disposición por hacer de esta una experiencia memorable.

Cons:

La verdad es que no tengo nada que observar, todo estuvo de acuerdo a mis expectativas y lo mejor de todo es la excelente relación calidad-precio.

2026-01-21 • via Nuitee
M
María Fernanda • couple • cl
7
2026-01-19 • via Nuitee