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Facilities
Property facilities
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Free beach shuttle
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Concierge service
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Grocery deliveries
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Key access
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24-hour security
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Happy hour
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Television in common areas
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Internet access
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Housekeeping on request
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Free bus station shuttle
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Central Location
X.O Art House is conveniently situated just steps away from popular attractions such as Santa Catalina Convent, Cathedral of Cusco, and Cusco Main Square. With the city centre and Wanchaq Train station within walking distance, our hotel provides easy access to all that Cusco has to offer.
Comfortable Rooms with City Views
Each room at X.O Art House is thoughtfully designed to ensure a comfortable stay. From a cozy seating area and a flat-screen TV to a private bathroom with free toiletries, our rooms are equipped with all the essentials. Some rooms even feature balconies with stunning city views, perfect for relaxing after a day of exploration.
Convenient Amenities and Services
Enjoy complimentary WiFi, concierge services, and a free airport shuttle at X.O Art House. Whether you're interested in visiting nearby museums and churches or simply unwinding in your room with a cup of coffee, our hotel strives to make your stay memorable and hassle-free.
Experience the charm of Cusco at X.O Art House. Book your stay now and indulge in comfort and convenience during your travels.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
No parking available.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
People 10 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Sinceramente tutto. Da segnalare la gentilezza dei guardiani e la disponibilità di tutto lo staff. La posizione è molto centrale e tranquilla.
Nulla.
En el anuncio ponía habitación con balcón cuando llegamos nos encontramos con una habitación que no tenía ni una ventana ni punto de luz. Un zulo. Aún así he de decir que la canada era muy cómoda, estaba limpio y la habitación tenía muchos detalles para los huéspedes. El desayuno bien. La persona que atiende por la noche hosco y maleducado. Les reclamamos que la habitación no correspondía al anuncio y echaron las culpas a Booking por publicidad engañosa.
El anuncio no se corresponde con la realidad. La habitación no tenía ni una ventana a pesar de ser una habitación Deluxe con balcón. El personal de la noche hosco. No atendieron nuestra reclamación al decirles que no era ese tipo de habitación. Situación desagradable.
It’s a great location, central to everything yet quiet. The room was huge and comfortable. The staff were excellent.
Small mishap with the water heater. We had to be ready very early and the water heater wasn’t turning on. Staff resolved as quick as possible.
Great location friendly staff
Nothing
The staff were friendly and accommodating, breakfast was great and location was perfect.
No consistent communication through booking.com and no effort to contact us via other means. Questions regarding our stay went unanswered for months.
Everyone was very kind
Not complains
Very tastefully decorated, great breakfast, quirky art, warm and welcoming staff. The rooms are fitted out with water, snacks and toiletries that are all refreshed daily. Door man on 24/7 to let you in. Street can be a little noisy but they have doubled glazed the windows. There is a pharmacy and laundry within 50 meters. Walk to Plaza de Alms in 5-10 mins. Bring raincoat for the showers. Love it here
Lamps next to bed please
The rooms had cute decor.
This was easily the worst place we've stayed in Peru.
The reception is not staffed, so there's nobody around the vast majority of the time (besides a guard to let you in/out). Nobody checked us in or responded to our messages via booking.com, so it took hours to get basic things like towels. The lady who did come briefly in the mornings was really rude and gave us competing information. Despite the cute decor, the rooms were not well maintained (broken furniture and safe, bathrooms smelled of mold, etc). The breakfast was terrible (milk products sat out for hours, coffee was undrinkable, hot food looked re-heated from multiple days) and it was SUPER loud in the rooms. From 5:30am onward we could hear literally every movement and conversation from the dining area.
We paid $250/night to stay here because we wanted a nice place for NYE, but we stayed at far nicer places in Cusco for $50/night.
Cosy little place in a central location. The rooms are well decorated with interesting art and the beds are comfortable.
There was no front desk staff 90 percent of the time during our four night stay. The place was manned by a lovely breakfast making/cleaning lady and a porter. Both of whom were nice but couldn't help with any of the usual tourist questions. Questions for front desk had to be asked by phone to a front desk staff located somewhere else.
The downstairs rooms are not sound proof and it can be very noisy in the morning as the rooms open to the breakfast area.
Stylish design, warm room, hot water, delicious breakfast , friendly and helpful staff
The bathroom is a little bit smaller
Staff were extremely friendly and helpful. Breakfast was great.
The staff was very welcoming and went out of their way to make sure we had everything we needed. Our room was beautiful, bright and loved the artistic touches. Bohemian chic!
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