hotel del sur

Hotels
Independent
7.8 (60 reviews)
431 C. Nueva, Cusco, Cuzco, 08002 , Cusco , PE

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Concierge service
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness in common areas
Cons:
Room comfort issues
Breakfast quality
Cold rooms

Categories

Cleanliness
6.55
Some reviews indicated dampness and cold in rooms and inconsistent housekeeping.
Service
9.05
Staff were frequently described as friendly, helpful, and attentive.
Location
9.05
Multiple reviews praised the hotel's convenient proximity to major attractions.
Room Quality
7.05
Mixed sentiments regarding room comfort, with complaints about size and coldness.
Amenities
7.55
Basic amenities mentioned, but with some limitations in food options.
Value for Money
8.55
Good value indicated, although some reviews noted issues with breakfast and room conditions.
Food and Beverage
6.05
Negative comments on breakfast variety and quality were present.
Overall Experience
8.55
Overall satisfaction with the hotel was noted, with room for improvement in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:49

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and concierge services during your stay.

Dining Experience: Indulge in a satisfying meal at our restaurant and mingle with other guests at the daily complimentary reception.

Prime Location: Explore nearby attractions like San Pedro Market, Municipal Theater, and Plaza de Armas just minutes away.

Book your stay at hotel del sur for a delightful and convenient experience in Cusco!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children may not be eligible for complimentary breakfast.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 60 reviews
Cleanliness: 6.55
Service: 9.05
Location: 9.05
Room Quality: 7.05
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 6.05
Overall Experience: 8.55
J
JORGE
8
Pros:

Estava estudando

2025-10-12 via Nuitee
M
MARCIO
8
MUITO BOM
Pros:

Hotel super bem localizado no centro de Cusco e próximo à Plaza de Armas; e a proprietária Carmen é muito atenciosa e gentil com os hóspedes. Fez tudo que podia para dar conforto para nossa família.

2025-10-12 via Nuitee
D
David
6
Pros:

It’s a 2-star hotel so expect that. Very loud. Bring ear plugs. I have no idea what goes on at 4:30am. Wedging some cardboard in the door helps with the constant rattling. Staff are nice and helpful. Would be nice to have extra towels because floor is slippery and there’s no carpet. Convenient location. Lots of city hustle. Could do without the shower mildew.

2025-09-24 via Nuitee
T
TELMA REGINA
8
Vale pelo custo-benefício, mas não pelo conforto
Pros:

A localização do hotel é muito boa, com fácil acesso à Praça das Armas, o que facilita bastante os deslocamentos. Porém, alguns pontos deixaram a desejar: os lençóis e fronhas estavam sujos (precisei usar uma camiseta para cobrir o travesseiro), a cama e os travesseiros eram muito duros e desconfortáveis, o banheiro tinha um cheiro bastante desagradável e apresentava paredes com mofo. Além disso, o chuveiro só oferecia água quente à noite — pela manhã, era apenas gelada.

Se você busca conforto, não recomendo. Mas, se a ideia é apenas ter um local bem localizado para dormir e aproveitar Cusco durante o dia, pode ser uma opção pelo custo-benefício.

2025-09-18 via Nuitee
M
MAURO. CESAR
10
Hotel no centro, fora da area turística
Pros:

Excelente localização, ótimo custo benefício, no centro a 700 metros do centro histórico. Tudo perto e mais barato que a área turística. Sugestão um pano de pés e porta shampoo no banheiro.

2025-09-08 via Nuitee
K
Karuna
6
Pros:

Overall the stay was ok. The staff was very friendly and helped me with heating my own food.

2025-09-06 via Nuitee
I
Irlanda friends
10
Pros:

Habitación limpia, personal capacitado y siempre amable. La ubicación del hotel es perfecta, puedes recorrer la ciudad a pie sin ningún problema.

2025-09-02 via Nuitee
S
simonne
10
Pros:

Lugar ótimo. Carmem e Janete nos auxiliam com tudo!

2025-08-27 via Nuitee
L
Luis Xavier family
10
Pros:

Excelente atencion del personal, son muy amables. El lugar es muy acogedor, facil de acceder, plaza central a 5 minutos caminando, mercado central a solo pasos
Sin dudas regresaria al mismo hotel

2025-08-19 via Nuitee
O
Omayra family
4
Pros:

Not to many options in breakfast and even when it was still 1 hr for breakfast they did not refill the empty tray

2025-08-16 via Nuitee
O
Omayra family
4
Pros:

Not the best hotel and breakfast was terrible

2025-08-16 via Nuitee
J
Jose Enrique partner
8
Pros:

Ffh

2025-08-15 via Nuitee
H
Hanitriniaina
10
Pros:

⭐️⭐️⭐️⭐️⭐️
At the heart of Cusco, Hotel del Sur is a gem. The staff was friendly, attentive and makes you feel like family. The rooms were clean and cozy, breakfast fresh and healthy. The location was perfect — close to the San Pedro market and walking distance to the Plaza de Armas. Loved the indoor terrace for relaxing after a day of exploring. Thank you Almicar and Carmen to make my stay unforgettable. Highly recommended!

2025-08-06 via Nuitee
R
RICARDO family
10
Pros:

Excelente relación calidad- precio. Hotel limpio y tranquilo. Hay muchas cosas alrededor (tiendas, restaurantes, Mercado de San Pedro…). El personal y su servicio excelente.

2025-07-15 via Nuitee
J
Joyce
8
Quarto mais frio que na rua.
Pros:

O quarto é muito úmido e frio chegava a escorrer água das paredes do banheiro. Estava fazendo frio na cidade mas na rua era menos frio que no quarto. Café da manhã muito fraco, embora seja continental, tem que pedir pra repor tudo. Pedi um ovo e teria que pagar por fora. Fica bemmperto da plza das armas, mas em uma rua comercial.

2025-07-06 via Nuitee
A
Andra
10
Pros:

I stayed here twice during my Peru trip.

2025-07-01 via Nuitee
G
gisele
8
Pros:

Foi tranquilo, poderia ter melhorias mas foi custo benefício.

2025-06-29 via Nuitee
A
Ana
10
Recomendo
Pros:

Localização do hotel foi perfeita, no centro, bem perto de tudo. O serviço de quarto bem eficiente, estava tudo sempre arrumado e limpo. Não sei se é algo da cidade mas em alguns momentos tínhamos problema com a água quente, apesar de todos os funcionários sempre se mostrarem solícitos a ajudar. Carmem foi maravilhosa conosco, sempre gentil e atenciosa.

2025-06-26 via Nuitee
C
CARLOMAGNO family
6
Pros:

Beds were uncomfortable. Small room for a quadruple beds. Also guy charged my twice when I check out. I only signed once but I got double charged on my credit card statement. I’m disputing xtra charge with my bank. No heater or elevator. Staff was really nice and warm and welcoming and attentive

2025-06-25 via Nuitee
V
Vinod
10
Pros:

Property was nice and clean and very close to the main plaza, train station, shops and restaurants. The maintainers were very accomodating to many of our requests.

2025-06-18 via Nuitee