Solara Art House Hotel

Hotels
9.1 (87 reviews)
Tecte 311 , Cusco , pe

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Tour desk
Non-smoking throughout
Shuttle service (additional charge)
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location
Attentive service
Cons:
Noise from the street
Payment process issues

Categories

Cleanliness
9.15
Guests generally reported a clean and comfortable environment.
Service
9.65
Atenas received high praise for attentiveness and helpfulness, enhancing the guest experience.
Location
9.15
The hotel is centrally located near Plaza de Armas, making it very accessible.
Room Quality
8.65
Rooms are comfortable and well-equipped, but some noted they could be noisy.
Amenities
9.15
Amenities were appreciated including breakfast and local tea options.
Value for Money
8.65
Considered cost-effective given the quality of service and location.
Food and Beverage
9.15
Breakfast was highlighted positively by guests, adding to their experience.
Overall Experience
9.25
Overall, guests had a fantastic experience and highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:11

Property Description

Convenient Location
Strategically situated near major train stations for easy access to the city's attractions.

Modern Accommodations
Recently renovated rooms equipped with modern amenities and city views.

Personalized Services
Allergy-free environment and sightseeing tours available for a hassle-free stay.

Book your stay at Solara Art House for a delightful experience in Cusco!

Important information:

Please note that the rooms are located on upper-level floors with no elevator access.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 87 reviews
Cleanliness: 9.15
Service: 9.65
Location: 9.15
Room Quality: 8.65
Amenities: 9.15
Value for Money: 8.65
Food and Beverage: 9.15
Overall Experience: 9.25
D
Dheerendra solo_traveller us
6
Stay away from this place. Owner is rude and bad at communication and customer service.
Pros:

Room was well maintained and clean. The breakfast was good!

Cons:

The owner was rude and really bad at customer service and communication.
After my booking was confirmed, I got a message on WhatsApp from “ecoworldtravelagency” that the room I booked is not available and I should cancel the booking and book at another hotel suggested on the message.
This number was not listed on the booking and obviously looked like a scam message.
After 5 minutes this message was deleted.

I asked the on message that if room is not available then why did you accept my booking and why is it still shown as confirmed on booking.com and I didn’t get any reply. I assumed this is scam and proceeded to the hotel.

Upon reaching the hotel, the door was locked. There was no way to get in. I tried ringing doorbell multiple times but no reply.

Fortunately another people who were staying here arrived and let me in. There was no one at reception and they tried contacting the owner to help me check in. But owner said to them that booking is not available.
All this while my booking was still showing as confirmed on booking.com.

Then I asked my friend to call the official number present in booking to check if booking is available or not and when my friend called on the number, the owner replied that booking is still available and someone is coming in 10 minutes to check me in.

After 15 minutes, no one arrived and my friend called again. This is owner told that room is available and someone should be arriving soon. Then someone arrived after 10 minutes and handed me keys.

I was stranded for 2 hours and looking for other hotels all while my booking was still confirmed.

The next morning, I got a message from booking that my stay has been canceled because of no show. Weird.

I contacted owner and she told me that she’ll lock the dates and let me stay. I assumed this was a mistake.

At the end, owner still had the audacity to charge me full price saying that she upgraded my room and provided me a better room.

2026-03-10 via Nuitee
C
Covatti Ferraz couple br
10
Pros:

Otima localização

2026-03-10 via Nuitee
S
SteveMayall couple gb
10
Pros:

The host/ owner was super lovely and couldn't have been more helpful

2026-03-10 via Nuitee
A
Amagoia Briz extended_group es
10
Pros:

La verdad que ha sido una experiencia impresionante, gracias por tratarnos como si estuviéramos en casa

2026-03-09 via Nuitee
O
Olga couple de
10
Schöne Unterkunft in toller Lage
Pros:

Die Unterkunft ist sehr modern eingerichtet. Alles macht einen sehr neuen und sehr sauberen Eindruck. Die Dusche ist die beste auf meiner gesamten Peru-Reise gewesen. Das Bett war sehr gemütlich.
Die Lage der Unterkunft ist sehr gut, um von dort Cusco zu entdecken. Die Straße ist belebt, aber im Zimmer selbst hört man davon nichts.
Wir haben uns sehr wohlgefühlt und würden jederzeit wiederkommen!

Cons:

/

2026-03-04 via Nuitee
M
Martha Lilia couple co
10
Pros:

La calidez de Atenas y su capacidad para recibir al visitante y ademas orientarlo sobre opciones turísticas. Nos sentimos muy bien recibidos desde el primer contacto hasta nuestra salida.

2026-02-27 via Nuitee
M
Melanie solo_traveller fr
10
A perfect find in Cusco
Pros:

Everything. I rebooked it for when I came back to Cusco after trekking.

Cons:

Steps up to first floor with heavy luggage.

2026-02-23 via Nuitee
M
Melanie solo_traveller fr
10
A very good find in Cusco!
Pros:

A perfect place to stay in Cusco.
They have thought of everything you need to be comfortable. Great bed. Hairdryer. Charger near bed. Bedside lights. Good blinds for sleeping. Reliable hot water. Good WiFi. Hit tea and chilled water always available. Simple breakfast at time you want it. Location is great too- next to San Pedro market and 10mins walk to main square.

Cons:

Steps up to first floor with heavy luggage!
More choice at breakfast- cereal, yogurt and fruit for example.

2026-02-23 via Nuitee
R
rubenvelasco2017 couple es
10
Buen trato
Pros:

Buena ubicación, buen trato

2026-02-13 via Nuitee
R
rubenvelasco2017 couple es
10
Buen trato
Pros:

Buena ubicación y buen trato

Cons:

Hay unas pocas escaleras para subir, pero el empleado nos ayudó a subir las maletas

2026-02-13 via Nuitee
G
Gianluca couple ch
9
2025-10-02 via Nuitee
J
Juliana couple ar
9
Pros:

Atenas nos recibió y atendió muy bien. Nos dio recomendaciones por el mal de alturas y fue muy atenta.

Cons:

El barrio es comercial pero tiene bueno que está muy cerca de plaza de armas y no tenés que caminar por calles con subida

2025-10-01 via Nuitee
P
Pavel couple co
9
Espectacular
Pros:

El lugar es excelente, la atención de Atenas fue espectacular, la cama súper cómoda y, además, está muy cerca de la Plaza de Armas.

Cons:

A veces hay mucho ruido.

2025-09-30 via Nuitee
L
Letitia Désirée couple ch
10
Thank you again for having us, we had an amazing time!
Pros:

Amazing staff, good breakfast, well positioned

2025-09-29 via Nuitee
S
Sofía solo_traveller us
10
Cost efficient well located B&B
Pros:

Well located, everything is one step away. Although outside there are many shops, you can rest. The place is Clean. Atenas is kind and very accommodating of your needs. Her experience as a local tourist guide is certainly a valuable asset. The free breakfast was of the best meals I have ever had in a B&B.

2025-09-16 via Nuitee
S
Sofía solo_traveller us
10
2025-09-16 via Nuitee
A
Andres couple co
7
Pros:

La habitación estaba cómoda.

Cons:

Cuando debimos madrugar no nos ayudaron con el desayuno, pagar con tarjeta genera un costo adicional.

2025-09-15 via Nuitee
T
Tracy couple au
9
Pros:

Clean and comfortable room, with an easy walk to the main part of town. Large bed with a nice modern bathroom with good hot water.
Enjoyed our stay.

Cons:

Nothing

2025-09-13 via Nuitee
O
Orlando couple cl
10
Excelente lugar a tres cuadras de la plaza de armas y centro histórico del Cuzco
Pros:

La atención del personal es excelente; puntuales, cordiales y atentos a los requerimientos.

Cons:

El ingreso podría ser mejor, es un poco difícil de ubicar la numeración en la calle, pero una vez resuelto esto... Es solo disfrutar.

2025-09-07 via Nuitee
V
VANESA extended_group es
8
2025-09-06 via Nuitee