Casona Dorada Hotel Cusco

Hotels
8.8 (428 reviews)
Tecsecocha 466 2do Piso , Cusco , pe

Facilities

Health or beauty spa nearby
Non-smoking rooms
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Cons:
Cleaning concerns
Limited room size

Categories

Cleanliness
8.28
Some concerns about room conditions and hygiene reported.
Service
9.75
Excellent service mentioned consistently throughout the reviews.
Location
9.29
Convenient location close to major attractions.
Room Quality
8.24
Rooms are comfortable, though some issues reported regarding size and conditions.
Amenities
8.77
Mostly basic amenities, but some extra provided upon request.
Value for Money
8.73
Generally good value considering location and service.
Food and Beverage
8.28
Breakfast was decent but varied from good to limited options.
Overall Experience
9.05
Overall satisfaction high despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:16

Property Description

Convenient Location
Situated in the heart of Cusco City Centre, Casona Dorada Hotel Cusco is just a short walk away from the city's main attractions, making it an ideal choice for travelers looking to explore the area.

Comfortable Rooms
Each room at the hotel is thoughtfully designed with a desk, city view patio, private bathroom, and modern amenities to ensure a comfortable stay for guests. Selected rooms even feature balconies for additional relaxation.

Delicious Breakfast Options
Start your day right with a buffet, continental, or American breakfast served daily at the property. Enjoy a variety of options to kickstart your adventures in Cusco.

Experience the perfect blend of convenience, comfort, and great hospitality at Casona Dorada Hotel Cusco - book your stay now!

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 428 reviews
Cleanliness: 8.28
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
M
Maria solo_traveller pe
10
El
Pros:

Muy buena ubicación

Cons:

Que no tenía ventana

2026-05-16 via Nuitee
M
Michelle solo_traveller au
9
Great location, good price.
Pros:

The room was spacious and very clean. The staff were very helpful. Breakfast basic but good. The shower was THE BEST! Hot water that didn't run out and wonderful pressure. The best shower I've had in Peru. We had a late flight and as they had noone checking in that day, they let us keep the room for the day which was amazing. Thank you

Cons:

The room was very cold with no heating. But they do have hot water bottles so if you're not spending much time in the room then it's fine (the hot shower made up for it for me!)

2026-05-05 via Nuitee
C
Cinthia solo_traveller pe
10
EL MEJOR HOTEL
Pros:

Me encantó la calidez de la dueña y del personal, la decoración y ubicación es perfecta.

2026-05-03 via Nuitee
J
Jeandre couple br
10
2026-05-01 via Nuitee
J
Jeandre couple br
10
2026-05-01 via Nuitee
J
Jeandre couple br
10
Una experiencia inolvidable, llena de confort y auténtico hospitalidad cusqueña
Pros:

Me encantó la calidez del lugar. La decoración es hermosa y auténtica, lo que te hace sentir realmente en Cusco. El personal fue extremadamente amable y atento en todo momento, y la ubicación es perfecta para caminar por la ciudad.

Cons:

Sinceramente, todo estuvo excelente. Quizás la estadía se me hizo muy corta, ¡me hubiera gustado quedarme más días para disfrutar más del patio!

2026-04-25 via Nuitee
D
Divério couple br
10
Excelente estadia! Valeu demais!
Pros:

Do quarto e da localização.

Cons:

O fluxo de água do banheiro, pia e chuveiro, precisam de uma revisão.

2026-04-24 via Nuitee
E
eleni couple us
8
2026-04-22 via Nuitee
C
Carolina Belén couple ar
10
Muy buen trato del staff, siempre estuvieron atentos a cualquier pedido que teníamos , la ubicación excelente.
Pros:

Limpio, el cuarto era grande.

2026-04-21 via Nuitee
D
Diego couple pe
1
Pésima experiencia, servicio al cliente fatal
Pros:

Las instalaciones son bonitas en cuanto a decoración

Cons:

El trato del personal, paupérrimo. Fui con una amiga de Costa Rica y nos llevamos una pésima experiencia desde que llegamos: no nos querían dar mate de coca, ni los desayunos los días que salíamos de tour temprano, nos mandaron un whatsapp invitándonos a retirarnos del hotel. El reintegro a la tarjeta de crédito fue otro parto, definitivamente no volvería a este hotel

2026-04-21 via Nuitee
K
Kerstin couple de
8
Pros:

hübsche Zimmer, nettes Ambiente, freundliches Personal

Cons:

Das Hotel liegt direkt am Partyviertel. Wenn man ein Zimmer mit Fenster (nicht zu öffnen) bekommt, ist es sehr laut. Die Zimmer, die ruhig sind, sind fensterlos (wohl die meisten).

2026-04-13 via Nuitee
F
Freddy solo_traveller cl
10
Pros:

La tranquilidad del hotel

Cons:

Nada,todo perfecto

2026-04-12 via Nuitee
R
Rean Gustavo solo_traveller be
10
Pros:

A localização é ótima, fica no quarteirão atrás da Plaza de Armas, e os funcionários foram muito atenciosos, deixavam um conjunto de café simples para levar nos passeios que começava as 4h30. Além de tudo ainda deixaram ficar nos quartos até de tarde porque o voo saia a tarde.

Cons:

O banheiro é pequeno para o tamanho do hotel, e o café é um pouco simples porém nada que não compense a atenção e a preocupação que os funcionários tem com a gente, por isso ainda assim para mim vale 10.

2026-04-11 via Nuitee
S
Silvana couple br
10
Melhor estadia
Pros:

Da hospedagem em geral, a anfitriã muito gentil, guardou nossas malas, nos preparou lanche para viagem, só tenho elogios, tudo limpo, café da manha muito rico, amamos cada detalhe do quarto e do hotel, obrigada pela ótima hospedagem.

Cons:

Gostamos de tudo, os funcionários são tão dispostos a ajudar que qualquer problema eles resolvem rapidamente.

2026-04-09 via Nuitee
O
Olivares family_with_children cl
10
Pros:

Muuuuuy cerca del centro, pero lo suficientemente alejado para no sufrir con el ruido de las calles en las fiestas

2026-04-06 via Nuitee
J
jose couple es
10
Pros:

Ubicación, trato personal se

2026-04-06 via Nuitee
E
ELIZABETH couple pe
10
Me encantó todo!!
Pros:

El desayuno, el trato del personal y la ubicación

2026-04-06 via Nuitee
J
Jitesh solo_traveller es
10
Pros:

Personal muy amable y atento.

2026-03-28 via Nuitee
T
Tim solo_traveller de
7
Pros:

Ruhig, gute Lage, nettes Personal

Cons:

Im Zimmer zu kalt, wegen offener Luke im Dach, die nur mit Plexiglas geschlossen ist. Keine Lunchpaket bei Touren. Bezüge von Bett, Sofa könnte saubere sein.

2026-03-27 via Nuitee
T
Tim solo_traveller de
8
2026-03-27 via Nuitee