Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Packed lunches
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good service
Delicious breakfast
Cons:
Issues with cleanliness
Problems with hot water

Categories

Cleanliness
7.9
Some reviews noted issues with mold and cleanliness in rooms.
Service
9.4
General consensus of good service and attentive staff.
Location
8.9
Positive mentions of convenience and quiet central location.
Room Quality
8.4
Varied feedback; some rooms were comfortable, others had issues.
Amenities
7.9
Inconsistent availability of essential amenities like hot water.
Value for Money
8.9
Overall a reasonable price for the value received.
Food and Beverage
8.4
Breakfast was highlighted as delicious but with some inconsistency.
Overall Experience
9
Mixed experiences, but overall many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:56

Property Description

Luxurious Accommodation in the Heart of Cusco

Exceptional Amenities: CASA MONTES PARDO offers air-conditioned rooms with modern facilities including a coffee machine, flat-screen TV, and private bathroom. Some rooms feature balconies with stunning city views, ensuring a comfortable stay for all guests.

Convenient Services: Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi throughout the property. Relax in the shared lounge area or explore nearby attractions such as Cathedral of Cusco and Cusco Main Square, all within walking distance from the hotel.

Delicious Dining Options: Start your day with a delicious à la carte or American breakfast served at the hotel. With Santo Domingo Church and La Merced Church nearby, experience the rich culture and history of Cusco during your stay at CASA MONTES PARDO.

Book now to experience luxury and convenience in the heart of Cusco!

Important information:

Managed by a private host

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 309 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 7.9
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9
L
Liwen solo_traveller tw
9
Pros:

早餐

2026-02-12 via Nuitee
I
Ilenia couple it
8
2026-01-31 via Nuitee
C
Carolina family_with_children cl
10
Pros:

La atención es maravillosa!! Y las instalaciones muy modernas.

2026-01-30 via Nuitee
A
Andrea couple pe
9
2026-01-27 via Nuitee
E
Ernesto extended_group gt
10
Recomendado
Pros:

Las instalaciones y el desayuno

Cons:

En general bastante bi

2026-01-24 via Nuitee
W
Woutrina family_with_children gr
8
Pros:

Very good breakfast

Cons:

Nothing

2026-01-22 via Nuitee
C
Camila couple pe
10
2026-01-20 via Nuitee
D
Diego couple pe
10
2026-01-20 via Nuitee
C
Camila couple pe
10
Tuvimos una excelente experiencia
Pros:

Todo perfecto! El staff es muy amable y tienen mucha predisposición para ayudar. El desayuno nos gustó mucho. El cuarto y los servicios muy buenos también. Definitivamente volvería a hospedarme aquí.

Cons:

-

2026-01-19 via Nuitee
K
KEVIN couple pe
9
Pros:

Buen lugar para quedarse, buena relación calidad precio

2026-01-19 via Nuitee
E
Elisabete extended_group br
8
Super recomendo, perto de tudo, da pra fazer tudo a pé
Pros:

Quarto amplo, limpo e camas confortáveis

Cons:

O café da manhã poderia ter melhores pães!

2026-01-15 via Nuitee
L
Leticia family_with_children br
10
2026-01-12 via Nuitee
H
Heidi couple us
8
We loved it, we would definetely stay there again, they are in a quiet and very convenient area
Pros:

The workers are super nice and friendly, William is great such a hard working and kind person, we totally loved him.

Cons:

The fire alarm makes ary strong light, we saw someone else tried to cover its light before but they couldnt do it completely, and the courtains dont block the light from outside completele at night.

2026-01-09 via Nuitee
K
Keler Cristina extended_group br
4
Pros:

Café da manhã.

Cons:

Fomos em 02 famílias. Fiz as reservas pela booking, Qd chegamos ao hotel fui informada que não tinham quarto triplo com cama de casal e que teríamos que ficar num quarto com 03 camas de solteiro, mas que no segundo dia de estadia iriam mudar. Qd retornei de machupichu, me colocaram no mesmo quarto e apenas juntaram as camas. O quarto da outra família que estava conosco tinha carpetes, pois o chão e muito gelado e o quarto que nos ofereceram não. Tivemos problemas com o chuveiro que não saia água e nem água quente. Informaram que estavam arrumando um problema na água e o que posso relatar é que foi muito transtorno. O banheiro e muito apertado, vc não consegue usar a pia e fechar a porta.

2026-01-09 via Nuitee
A
Adriana family_with_children br
9
Uma grata surpresa
Pros:

Do atendimento, da presteza e da gentileza de TODOS os funcionários! A localização também é EXCELENTE, assim como a cama, o chuveiro, as roupas de banho e as roupas de cama!! O sabor do café e especialmente do atendimento da funcionária LUZ que o servia.

Cons:

A limpeza do carpete e dos móveis e utensílios poderia ser mais detalhada. Um frigobar também seria muito bom. E, apesar das opções de cardápio de café da manhã serem muito saborosas, para uma estadia mais longa, pode ser repetitivo.

2026-01-06 via Nuitee
S
Serena couple it
10
Pros:

Molto accogliente , ottima posizione, staff gentile e disponibile, colazione ottima

2026-01-05 via Nuitee
E
Ernesto extended_group gt
8
Bonito hotel comodo y personal amable
Pros:

El desayuno bastante bueno

Cons:

El olor a humedad del baño

2025-12-31 via Nuitee
V
Vincent solo_traveller be
9
Pros:

Zeer aangenaam bed, vriendelijk personeel dat altijd klaar stond om je te helpen. Zelfs als je een tour had om 3h30 maakte ze een ontbijtje klaar om mee te nemen. Wandelafstand van het centrum, plaza de armas. Prijs kwaliteit zeer goed!

2025-12-26 via Nuitee
E
Elizaveta family_with_children ru
9
Pros:

Great location, 20 min walk to the city center and 10 min to Wanchaq (with suitcases).
It was possible to leave the luggage before check-in while we were in Machu Picchu.
Good quality breakfast, but the main course could be chosen from 4 options only.
Air condition works as heater as well.
Room was very spacious.
In this hotel it was the fisrt time in Peru when my back did't hurt after sleeping on a mattrass.

Cons:

Hot water unstable, we had to wait and could not properly adjust temperature.
Doorbell at reception was very loud and could be heard on 2nd floor when someone got picked for a tour at night.
No place to hand things in the bathroom.
Bathroom ventilation was not good.

2025-12-26 via Nuitee
G
Gustavo Adolfo family_with_children pe
7
Cons:

El desayuno puede mejorar

2025-12-26 via Nuitee