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Facilities
Property facilities
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Non-smoking rooms
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Room service
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Terrace
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Family rooms
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Luggage storage
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Fax/photocopying
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Public Bath
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Covered parking
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Prime Location in Cusco
Located in the heart of Cusco, MATARA GREENS HOTEL offers convenience and comfort for your stay. With easy access to popular attractions and transportation hubs, your exploration of the city begins right at our doorstep.
Exceptional Service
Our bilingual staff are dedicated to providing top-notch service, ensuring that all your needs are met promptly and efficiently. Whether you need assistance with local recommendations or require room service, we are here to make your stay memorable.
Comfort and Convenience
Enjoy a delicious American breakfast and stay connected with complimentary WiFi throughout the property. Relax on our terrace or opt for private parking for added convenience during your visit.
Book your stay at MATARA GREENS HOTEL now and experience the best of Cusco hospitality.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
Family run, friendly helpful staff.
We booked an apartment but there's none available when we arrived. We were issued a refund and paid for a regular room.
The rooms have heater and the beds are very comfortable and big.
The Wi fi is very spotty. Only worked for messaging but not for download or streaming.
Estuvimos por 4 días seguidos. Luego Fuimos a aguas calientes y dejamos nuestras cosas encargadas en el Hotel, que amablemente nos las cuidó. Al volver nos hospedamos nuevamente para regresar a Chile. Tanto Jack que suele estar a cargo durante la mayor parte del tiempo como el resto del personal fue muy amable. El desayuno completo, hay fruta, yogurt, cereal, queso, huevitos preparados en el momento. Los dias que tuvimos tour muy temprano nos prepararon un box con snacks. Les recomiendo confirmar con el hotel el valor en soles de la estancia, dado que se incluye una comisión. El valor en relación a otros hoteles es barato y además está cerca de todo y el barrio es seguro.
Excelente ubicación, precio accesible, la atención de Jack y Charles fue un plus, instalaciones cómodas y con lo necesario, tenían calentador que ayudaba para las noches frías de cuzco. El desayuno estaba bien. Ya saben si algún día van a Guatemala serán mas que bienvenidos. Exitos!
Amabilidad del personal
Todo estuvo correcto
Viajamos con mis hijas. Nos encantó el lugar, agradable, limpio, unas camas cómodas y calentitas para descansar después de las largas caminatas recorriendo Cusco.
El personal de recepción está día y noche, siempre dispuestos a solucionar cualquier duda, nos preparaban una cajita para los tours.
El desayuno muy rico y variado. Preparan un café exquisito.
Sin duda volveremos. Mil gracias 😊
Quizás agregar en las habitaciones un espacio para guardar o colgar la ropa.
Adorei a cama e os travesseiros deliciosos e cheirosos
O quarto não tem janela, e toda hora que passa alguém no corredor a luz acende e incomoda
Camas muy cómodas, personal muy atento
Staff was very kind, helpful, and accommodating. Breakfast was surprisingly good with good variety, and the bread was exceptional. Beds were comfortable, well-sized, and warm considering the climate. Space heater in the room was very effective. Located not far from the city center whatsoever, but not in a very touristy area. Staff cleaned the rooms on demand. Lobby was charming. For the price, the accommodation was generally a good deal. WiFi was tricky to setup, as there are multiple networks depending on the floor of the hotel, but was reliable when we did manage to set it up.
Shower heat was inconsistent at best, but that may be common throughout the city. Sink did not have hot water. The setup of the shower would lead to major leaks onto the bathroom floor, despite there being a drain on the bathroom floor. This would cause issues when using the toilet or the sink. While the location was generally fine, it was located next to an elementary school, which would be extremely loud from the early morning hours—it would not be a problem if you wake up before 7:30-8 AM on weekdays. Additionally, the rooms were not soundproofed, so you can clearly hear activity in the hallways and even in adjacent rooms. The noise was perhaps the biggest inconvenience.
Bien ubicado
Excelente ubicación y una habitación cómoda
Bien ubicado
Small quiet hotel, large room.
Hotel was cool temp, no direct sun.
Only Spanish speakers, no English
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