Facilities

Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable environment
Great breakfast options
Ideal location
Cons:
Lack of ventilation in some rooms
Claustrophobic room experience for some guests

Categories

Cleanliness
9.21
Cleanliness was generally praised across multiple reviews, indicating high standards.
Service
9.68
Numerous mentions of friendly and attentive staff suggest excellent service.
Location
9.22
The location was frequently highlighted as ideal and convenient.
Room Quality
8.37
Issues mentioned regarding room ventilation and amenities affected the perception.
Amenities
8.7
Amenities noted, but some guests felt items could be improved.
Value for Money
9.16
Overall good feedback suggests guests felt they received value for their stay.
Food and Beverage
9.21
Food quality received positive remarks, especially the breakfast.
Overall Experience
9.28
Guests had a wonderful experience, with some minor suggestions for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:17

Property Description

Ideal Location in Cusco
Located in the heart of Cusco, minutes away from popular attractions like Church of the Company and Cathedral of Cusco.

Comfortable Rooms
Rooms equipped with modern amenities including flat-screen TVs, private bathrooms, and cozy bedding for a relaxing stay.

Convenient Services
Enjoy the convenience of room service, a 24-hour front desk, and currency exchange facilities for a hassle-free experience.

Book your stay at CASA CRISTOBAL Hotel Boutique for an unforgettable Cusco getaway.

Important information:

Please note that there is a 5% charge when you pay with a credit card or debit card.

Please note that the total amount of the reservation must be paid at check-in.

Please note that this property does not allow events (bachelor party and similar parties).

Please note that no noise can be made from 21:00 pm until 7:00 am.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 338 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.37
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.28
T
tamara couple cl
8
2026-04-10 via Nuitee
V
victoria solo_traveller co
10
Muy buena opcion
Pros:

El desayuno espectacular!! La atención de los recpecionistas excelente. Me encantó la decoración del lobby

Cons:

Queda algunas cuadras alejado del centro (plaza de armas).
Hubiese preferido que la habitacion tuviera ventana a la calle, ya que daba a un pulmon

2026-04-09 via Nuitee
M
Matthew couple gb
9
2026-04-09 via Nuitee
C
Christine extended_group fr
10
2026-04-08 via Nuitee
C
Christine extended_group fr
10
Adresse parfaite pour visiter Cusco et se reposer au calme
Pros:

L’emplacement, le personnel très aimable, la chambre (décoration et propreté), le petit déjeuner délicieux

Cons:

Rien

2026-04-08 via Nuitee
M
Marcela couple cr
10
Hermoso lugar y el personal super amable
Pros:

Todo

2026-04-07 via Nuitee
G
Graybill extended_group us
10
2026-04-05 via Nuitee
M
Mateus solo_traveller br
7
Bom. Mas pode melhorar. Experiência ruim no check-out
Pros:

Decoração do hotel e quarto lindas e excelentes. Localização excelente. Equipe boa. Café da manhã gostoso. Tamanho do quarto bom. Limpeza ótima.

Cons:

Café da manhã é fraco e à la carte só. Falta frigobar no quarto. Quarto barulhento e com vista devassada. Faltavam 4 minutos ainda pro meu check-out quando um infeliz foi me cobrar no próprio quarto falando pra eu me lembrar de sair. AFFFFFFF

2026-04-04 via Nuitee
S
SILVIA family_with_children es
9
2026-04-03 via Nuitee
F
Florencia couple ar
10
2026-04-02 via Nuitee
I
Ivana couple fr
10
Parfait
2026-04-02 via Nuitee
S
SILVIA couple es
9
2026-04-02 via Nuitee
D
Dominguez-Kok couple us
9
Pros:

This place has great coffee and breakfast options. If you need to leave before breakfast they will pack you an alternate meal for you to take with you. This location is a very short walk to the historic district.

2026-04-02 via Nuitee
M
Mathew couple us
9
A great hotel option with an amazing staff and an excellent price.
Pros:

The staff was amazing. The breakfast was included and was very good and a nice bright reception area. These guys even held our luggage after we checked out to do the four-day classic Inca Trail hike

Cons:

The only thing we have to complain about is that the picture I’m booking.com had a beautiful window and balcony and the room that we received was not like this. Yes it was still a nice room, but we always look for a balcony because we prefer one

2026-04-01 via Nuitee
J
jr couple gb
9
Staff - a true credit to the hotel
Pros:

The staff go above and beyond for the guests - they are true credit to the hotel. Especially Ashley helping me find alternative accommodation when I made a booking error and they had no room. Breakfast was great, some nice choices from the menu and very fresh.

Cons:

The rooms don't go completely dark - some lights are on when switched off, central rooms have windows which open into corridors.

2026-03-31 via Nuitee
F
Ferraguzzi extended_group it
9
Staff gentilissimo, ci ha tenuto le valigie fino alla sera e siamo potuti restare in reception fino a tardi per attender
Pros:

Accoglienza e colazione

Cons:

Letti un po’ piccoli

2026-03-31 via Nuitee
D
Dylan couple ie
10
Pros:

Staff went out of their way for us everyday. Ashley was a brilliant member of staff thanks so much.

2026-03-31 via Nuitee
A
Adrian couple gb
9
2026-03-31 via Nuitee
B
Brent/Maureen Munroe couple ca
10
A jewel in Miraflores
Pros:

Beautiful hotel at a very real able price great staff and excellent array of food for free breakfast. Very helpful staff especially as we had some medical issues and staff were there to help. Lovely pool and sauna rooftop. Doormen made you feel special and welcomed with their big smiles. Area has many shops, cafes,restaurants and large artesian markets nearby. Try Siete Sopas Restaurant as seems the entire locals in the city likes it swell as tourists.

Cons:

No duslikes

2026-03-28 via Nuitee
B
Brent/Maureen Munroe couple ca
9
Pros:

Staff were excellent. Enjoyed the large open public and breakfast space on entry to hotel. Interesting decor and furniture. Breakfast hot and a la carte served by your selection and to your table, was amazing! Fairly close th Plaza de Armas and Quarichanca.

Cons:

Located on busy corner and narrow sidewalks, but that is Peru!

2026-03-28 via Nuitee