Facilities

WiFi available
Free WiFi
24-hour front desk
Room service
Heating
Family rooms
Laundry
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable environment
Great breakfast options
Ideal location
Cons:
Lack of ventilation in some rooms
Claustrophobic room experience for some guests

Categories

Cleanliness
9.21
Cleanliness was generally praised across multiple reviews, indicating high standards.
Service
9.68
Numerous mentions of friendly and attentive staff suggest excellent service.
Location
9.22
The location was frequently highlighted as ideal and convenient.
Room Quality
8.37
Issues mentioned regarding room ventilation and amenities affected the perception.
Amenities
8.7
Amenities noted, but some guests felt items could be improved.
Value for Money
9.16
Overall good feedback suggests guests felt they received value for their stay.
Food and Beverage
9.21
Food quality received positive remarks, especially the breakfast.
Overall Experience
9.28
Guests had a wonderful experience, with some minor suggestions for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:17

Property Description

Ideal Location in Cusco
Located in the heart of Cusco, minutes away from popular attractions like Church of the Company and Cathedral of Cusco.

Comfortable Rooms
Rooms equipped with modern amenities including flat-screen TVs, private bathrooms, and cozy bedding for a relaxing stay.

Convenient Services
Enjoy the convenience of room service, a 24-hour front desk, and currency exchange facilities for a hassle-free experience.

Book your stay at CASA CRISTOBAL Hotel Boutique for an unforgettable Cusco getaway.

Important information:

Please note that there is a 5% charge when you pay with a credit card or debit card.

Please note that the total amount of the reservation must be paid at check-in.

Please note that this property does not allow events (bachelor party and similar parties).

Please note that no noise can be made from 21:00 pm until 7:00 am.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 481 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.37
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.28
M
Moriel • solo_traveller • cl
10
Pros:

Desayunos exquisitos, baño impecable, camas cómodas y buena iluminación.
El hotel en general es precioso y con espacios para distraerte o esperar los tours
El personal es lo que más destaca por su amabilidad, siempre atentos a cualquier requerimiento. Se destaca Yamiley quien fue muy amorosa y servicial durante nuestra estadía.

2026-07-18 • via Nuitee
O
Oliver • family_with_children • ca
9
Good location friendly staff and clean room
Pros:

location and staff are friendly

Cons:

None

2026-07-15 • via Nuitee
G
Geisa • couple • ky
10
Amazing staff, a comfortable and nice room.
Pros:

Amazing staff, a comfortable and nice room, and a great location only about 10 minutes walking from Plaza de Armas. Breakfast is decent. I’d happily stay here again.

Cons:

none

2026-07-15 • via Nuitee
G
Geisa • couple • ky
10
Amazing staff, a comfortable and nice room.
Pros:

Amazing staff, a comfortable and nice room, and a great location only about 10 minutes walking from Plaza de Armas. Breakfast is decent. I’d happily stay here again.

Cons:

None

2026-07-15 • via Nuitee
G
Gabriel • extended_group • ca
10
2026-07-13 • via Nuitee
G
Gabriel • solo_traveller • ca
10
2026-07-13 • via Nuitee
D
Desposorio • couple • pe
10
Una estancia tranquila y agradable
Pros:

Si, bastante limpio y las instalaciones preciosas

Cons:

Talvez me gustaría que incluyeran la posibilidad de un check in anticipado, y servicio a habitación en la mañana

2026-07-12 • via Nuitee
S
Sina • couple • de
10
Pros:

Das Personal ist überdurchschnittlich freundlich und man kann 24/7 Tee bestellen. Das Frühstück ist super lecker und von der Portion perfekt. Die Lage des Hotels ist super.

2026-07-11 • via Nuitee
A
Ayesha • couple • au
7
Pros:

Lovely daily breakfast, lovely staff

Cons:

Rooms were okay, neat

2026-07-11 • via Nuitee
S
Sina • couple • de
10
2026-07-11 • via Nuitee
D
David • solo_traveller • es
10
2026-07-10 • via Nuitee
F
FULVIO • couple • it
9
Struttura moderna ideale per un soggiorno di qualche giorno a Cuzco.
Pros:

Struttura moderna in una posizione semi centrale, comoda per raggiungere il centro, il mercato e l’aeroporto. Staff disponibile e gentile. Abbiamo usufruito del servizio lavanderia. Ci hanno dato la possibilità di lasciare in giacenza i bagagli per più di 24 ore per permetterci di andare e tornare da Aguas Caliente con solo lo zaino. Colazione internazionale di qualità.

Cons:

La doccia, seppur ampia, era dotata di tenda. Sarebbe più idoneo e comodo installare un vetro doccia.
La stanza non è dotata di finestre con affaccio esterno, ma solo su cavedio.
Le stanze al piano terra non sono ben isolate e, quindi, è possibile percepire tutti i rumori legali all’accoglienza di nuovi ospiti.

2026-07-08 • via Nuitee
K
Karine • couple • br
10
Excelente!!
Pros:

Quarto confortável e espaçoso, banheiro amplo com uma ducha quente maravilhosa. O quarto também tem aquecedor que é indispensável para o frio de Cusco. Muito bem localizado, sem ladeiras e pertinho de tudo, inclusive da Plaza de Armas. Amei a estadia!!

2026-07-08 • via Nuitee
C
Cristiane • couple • br
9
2026-07-08 • via Nuitee
J
Jeffrey • couple • au
10
Fantastic place to stay in Cusco
Pros:

This place is a great place to stay in Cusco. The staff is super nice, breakfast is superb, and the place is nicely decorated. The room is comfortable and very clean. The coffee is the best we had in Cusco.
It’s a few blocks from the main square, but the walk is short and the place is quiet. It’s near laundry and small supermarkets.

2026-07-06 • via Nuitee
D
Delaney • solo_traveller • nl
10
2026-07-05 • via Nuitee
P
Pauline • couple • nl
8
Fijn verblijf met heerlijk ontbijt op een goede locatie.
Pros:

Het ontbijt was erg goed en ze maken heerlijke koffie.
Nette kamer met heerlijke douche.
Ligging zeer centraal.
Personeel zeer attent en vriendelijk!

Cons:

Alles prima alleen jammer dat er geen lift naar boven is

2026-07-05 • via Nuitee
H
HYOWON • family_with_children • py
9
후기대로 깨끗하고 좋던 호텔
Pros:

아침식사의 옵션이 다양하고 맛있었다. 객실도 매우 넓고 깨끗했으며, 온풍기가 있어 춥지 않았다. 리셉션 직원들도 매우 친절해서 코카차나 캐리어 이동 등 여러가지 요구를 기꺼이 응대해주었다. 아르마스 광장과도 도보 8분 정도 밖에 소요되지 않고 코리칸차는 가까이에 있어서 이동이 편리했다.

2026-07-03 • via Nuitee
Y
YOSSY • solo_traveller • il
8
מלון נחמד כ 10-15 דק ברגל לפלאזה,ארוחת בוקר טיפה פשוטה אבל היה טעים,אחלה צוות שדובר אנגלית
Pros:

מלון נחמד לא צריך יותר מזה לכמה לילות ראשונים בקוסקו,הצוות אחלה שמרו לי את המזוודה לכמה ימים שירדתי לעמק ולמאצ׳ו פיצו גם שאני לא חוזר לישון שם,ארוחת הבוקר חמודה לנשנוש וקפה,תמיד היו מים חמים במקלחת גם בלילה/בבוקר

Cons:

למי שלא אוהב ללכת זה פחות מתאים כי זה 10-15 דק ברגל לפלאזה
אין מעלית אני הייתי קומה אחת מעל הקבלה אז לא קריטי
בידוד רעשים שדרוש שיפור שומעים את השכנים בחדרים הסמוכים כאילו הם בתוך החדר שלי
הברז בכיור היה משוחרר
הראש במקלחת ישן וחלק ממנו סתום

2026-07-03 • via Nuitee
E
Elke • solo_traveller • ch
8
2026-06-30 • via Nuitee