Facilities

WiFi available
Free WiFi
24-hour front desk
Room service
Heating
Family rooms
Laundry
Luggage storage
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable environment
Great breakfast options
Ideal location
Cons:
Lack of ventilation in some rooms
Claustrophobic room experience for some guests

Categories

Cleanliness
9.21
Cleanliness was generally praised across multiple reviews, indicating high standards.
Service
9.68
Numerous mentions of friendly and attentive staff suggest excellent service.
Location
9.22
The location was frequently highlighted as ideal and convenient.
Room Quality
8.37
Issues mentioned regarding room ventilation and amenities affected the perception.
Amenities
8.7
Amenities noted, but some guests felt items could be improved.
Value for Money
9.16
Overall good feedback suggests guests felt they received value for their stay.
Food and Beverage
9.21
Food quality received positive remarks, especially the breakfast.
Overall Experience
9.28
Guests had a wonderful experience, with some minor suggestions for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:17

Property Description

Ideal Location in Cusco
Located in the heart of Cusco, minutes away from popular attractions like Church of the Company and Cathedral of Cusco.

Comfortable Rooms
Rooms equipped with modern amenities including flat-screen TVs, private bathrooms, and cozy bedding for a relaxing stay.

Convenient Services
Enjoy the convenience of room service, a 24-hour front desk, and currency exchange facilities for a hassle-free experience.

Book your stay at CASA CRISTOBAL Hotel Boutique for an unforgettable Cusco getaway.

Important information:

Please note that there is a 5% charge when you pay with a credit card or debit card.

Please note that the total amount of the reservation must be paid at check-in.

Please note that this property does not allow events (bachelor party and similar parties).

Please note that no noise can be made from 21:00 pm until 7:00 am.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 519 reviews
Cleanliness: 9.21
Service: 9.68
Location: 9.22
Room Quality: 8.37
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.28
C
Carlos couple us
10
Me encanto si llegas cansado y quieres dormir bien este es el hotel perfecto estoy encantado Los voy a recomendar 100% v
Pros:

El personal es exepcional muy atentos

2026-08-30 via Nuitee
Y
Yonatan couple il
8
2026-08-29 via Nuitee
T
Tim couple de
10
2026-08-29 via Nuitee
T
Tim couple de
10
Gute solide Basis für Cusco-Aufenthalt
Pros:

Liegt weniger als 800m vom zentralen Platz. Das Wesentliche ist daher fußläufig erreichbar.

Sehr freundliches und hilfsbereites Personal. Gepäck wird während eines Ollantaytambo/Machupicchu-Ausflugs aufbewahrt.

Cons:

Keine rostfreien Winkel an der Duschtrennwand verwendet.

2026-08-29 via Nuitee
C
Carlos couple us
10
2026-08-26 via Nuitee
F
Fernando couple br
10
Pros:

Tudo ótimo

2026-08-26 via Nuitee
F
Fernando couple br
10
Pros:

Tudo ótimo. Atendimento muito bom

2026-08-26 via Nuitee
L
Luis Baca Cobas solo_traveller pe
8
Pros:

Buen desayuno

Cons:

Muy frio

2026-08-25 via Nuitee
L
Lidia couple it
10
Soggiorno da favola, coccolati dallo staff e colazione ottima!
Pros:

Tutto!

Cons:

Niente

2026-08-25 via Nuitee
C
celine solo_traveller mc
7
une pause agréable dans Cusco
Pros:

c’est assez joli et les chambres spacieuses

Cons:

le bruit, de la rue, mais aussi des autres clients. Le personnel est sympa mais il manque un manager à mon avis

2026-08-23 via Nuitee
G
Giovanni extended_group it
6
Pros:

Si salva per posizione centrale, colazione buona, doccia calda e stufa elettrica.

Cons:

Decisamente da migliorare la pulizia. Si può trovare di meglio in Cusco con lo stesso prezzo.

2026-08-21 via Nuitee
H
Helder solo_traveller br
10
Pros:

O atendimento dos funcionários era excelente, quarto espaçoso, banheiro bom com um chuveiro que funcionava bem.

2026-08-20 via Nuitee
A
Alessandra couple it
10
2026-08-19 via Nuitee
A
Alessandra couple it
10
Pros:

Camere spaziose, ti offrono tè di coca e muna tutte le volte che hai bisogno gratuitamente.

2026-08-19 via Nuitee
C
charocandela solo_traveller es
9
Servicio inmejorable
Pros:

La habitación fantástica, nos prepararon boxes con el desayuno para llevarlo a las excursiones ( nos ofrecieron te de coca y muña) y nos facilitaron dejar la maleta mientras viajábamos a Aguascalientes.Ashley tuvo un trato excepcional con nosotros, así como el resto de personal que fue muy amable y nos facilitaron en todo la estancia. Lo recomiendo 100%.

Cons:

Nos gustó todo

2026-08-17 via Nuitee
S
Svetlana solo_traveller us
10
2026-08-17 via Nuitee
N
noe' solo_traveller it
6
Non consiglierei questa struttura
Pros:

Non c’è nulla che mi ha colpito.

Cons:

Camera anonima, con finestra direttamente su un incrocio stradale, bagno con un doccia schiuma pessimo, pulizia appena sufficiente. Colazione scarsa

2026-08-17 via Nuitee
C
charocandela solo_traveller es
9
Pros:

La cama, la habitación y la amabilidad del personal

2026-08-14 via Nuitee
L
Livia solo_traveller us
10
2026-08-13 via Nuitee
C
Chun Wei extended_group tw
9
Pros:

1. 位置優異,在太陽神殿旁邊,離武器廣場也不遠
2. 飯店提供行李寄放服務。有規劃前往熱水鎮/馬丘比丘的旅客,可以先住這裡幾晚,寄放大件行李,輕裝前往熱水鎮,回Cusco後再入住此飯店

Cons:

房間內聽得到壓縮機嗡鳴聲,對聲音敏感的旅客建議和櫃檯溝通,或是選擇其他飯店

2026-08-13 via Nuitee