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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Luggage storage
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Tour desk
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Japanese garden
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Located near popular attractions and transportation, Casa Pardo offers easy access to explore Cusco.
Comfortable Accommodation
Enjoy well-equipped rooms with modern amenities like air conditioning, flat-screen TVs, and free toiletries for a comfortable stay.
Friendly Staff
Our multilingual staff are ready to assist you with any needs or recommendations, ensuring a pleasant experience during your stay.
To book your stay at Casa Pardo and experience the best of Cusco, please make your reservation now.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
Excelente
Very easy to find, staff was super nice and helpful even though you had to leave at 3am or check out in the middle of the night
The pillows were great. The breakfast was tasty. The lobby is well decorated. The location is good and near important landmarks. It's on the second floor. The coffee and tea were appreciated. The dishes were clean.
I was there for four days without a functioning toilet or hot water in my room. I reported this 1-2x/day and was told multiple times that "someone would be there in 5 minutes." I was literally begging for a working toilet or a new room, but no one came to look at it until days into the stay, and even then it was not fixed, he just jiggled the handle, shrugged, and left. Each time I left the hotel for the day, I was told it would be working when I got back. The staff couldn't be bothered; no one ever fixed it. A few hours before checkout, after 3 days, I was offered a new room. A working toilet is quite literally the bare minimum and they refused to provide that. There was no hot water ever during my stay; they also refused to fix that.
Muy Bueno
.
Quarto confortável, equipe atenciosa e pronta para ajudar em nossas demandas. Hotel bem localizado, próximo das principais avenidas, mas já distante o suficiente para fugir de preços altos dos locais mais turísticos.
O café da manhã não agradou, pois tínhamos que escolher 1 só opção por pessoa. Não era buffet, e a restrição no pedido nos deixava com pouca opção de itens para o café.
Me gustó mucho la amabilidad de atención cordialidad y sobre todo la habitación amplia ventilada y cómoda
Todo me encantó
La limpieza de la habitación y la amabilidad del personal. Nos prepararon refrigerios para llevar a las excursiones durante toda la estancia ya que salíamos antes de que empezase el desayuno.
La cama era bastante pequeña para dos personas
Las instalaciones , el desayuno excelente
Me cambiaron de ubicación, la señorita de recepción al salie terrible , una falta de respeto sacar conclusiones antes de preguntar.
La tranquilidad y amabilidad del personal.
Todo bien
Nada
Tranquilidad del lugar, amabilidad del personal y cercanía al Centro.
Siisti huone, hyvä sijainti.
Illalla tullessamme henkilökunnalla ei ollut englanninkielen taitoa.
Vessa ei vetänyt kunnolla.
Everything! Friendly staff! I had a horrible night at another hotel and booked this place at the last minute. I showed up exhausted and early. They not only let me check-in early but actually upgraded me because he said they said they had the room available. Comfortable beds! Fantastic breakfast, you get to choose from a menu and it includes fresh juice and coffee.
Nothing
オーナーさんがとても親切丁寧で私の悩みを解決してくださり安心して泊まれました。
トイレが日本と違った。
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