Hotel Joram

Hotels
8.4 (116 reviews)
Calle las Palmeras Z2-11 , Cusco , pe

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Garden
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Great location
Cons:
Cleanliness issues
Poor hot water supply
Limited amenities

Categories

Cleanliness
7.61
Some reviews mentioned cleanliness issues such as sticky light switches and a bathroom that leaked.
Service
8.98
Reviews highlighted friendly and accommodating staff that assisted with guests' needs.
Location
8.62
Good location near bus station and easy access to the city center.
Room Quality
8.37
Generally positive remarks about the room being spacious and comfortable despite some issues.
Amenities
8.1
Nice amenities but some missing features like a functioning TV and poor hot water supply.
Value for Money
8.56
Competitive pricing with decent quality services offered.
Food and Beverage
8.51
Breakfast received positive feedback, but internet issues were noted.
Overall Experience
8.48
Overall a pleasant stay with some minor issues that were addressed by staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:32

Property Description

Convenient Location and Services

Hotel Joram is conveniently located in Cusco, just 1.1 km away from Wanchaq Train station. Guests can enjoy concierge services, free WiFi, and a shared lounge during their stay.

Comfortable Rooms and Amenities

Each room at Hotel Joram features a patio, desk, flat-screen TV, and private bathroom for a comfortable stay. Guests can also benefit from room service, a 24-hour front desk, and currency exchange services.

Delicious Breakfast Options

Start your day with an à la carte, continental, or American breakfast at the hotel. Enjoy a variety of breakfast options to fuel your adventures in Cusco.

Book your stay at Hotel Joram now to experience comfort and convenience in the heart of Cusco.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 116 reviews
Cleanliness: 7.61
Service: 8.98
Location: 8.62
Room Quality: 8.37
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.51
Overall Experience: 8.48
F
Flor Milagros • solo_traveller • pe
10
Todo estuvo muy bien.
2026-07-12 • via Nuitee
N
Nicolas • solo_traveller • fr
10
Rapport qualité prix incroyable
Pros:

Rapport qualité-prix imbattable , proche du terminal de bus (20 minutes à pied du centre historique) , propre et grand , staff très gentil

Cons:

Wifi moyen

2026-07-05 • via Nuitee
N
Norbert • solo_traveller • us
8
2026-07-05 • via Nuitee
M
Margot • solo_traveller • ca
9
2026-07-04 • via Nuitee
I
Igor Jurisicc • solo_traveller • si
10
2026-07-03 • via Nuitee
I
Igor Jurisicc • solo_traveller • si
10
2026-07-02 • via Nuitee
P
Patricia • solo_traveller • pe
7
2026-07-02 • via Nuitee
O
Olivia • solo_traveller • fr
8
2026-06-30 • via Nuitee
V
Victor • solo_traveller • pe
10
El mejor lugar para hospedarse en Cusco
Pros:

Las habitaciones y el trato del personal, son muy buenos

Cons:

Nada, en lo personal todo me pareció A1 (lo mejor de lo mejor)

2026-06-29 • via Nuitee
G
Garrett • couple • us
9
Well worth the price.great hospitality
Pros:

Very spacious rooms, great price. Hot water. Near the airport. 24/7 reception

2026-06-28 • via Nuitee
H
HUARANCCA QUISPE • solo_traveller • pe
10
Calido
Pros:

Realmente el precio es accesible y la calidad muy buena

Cons:

La señal wifi era un poco baja

2026-06-27 • via Nuitee
V
vergara ovalle • solo_traveller • cl
10
Una estancia tranquila y placentera
Pros:

La ubicacion y la instalacion tranquilidad y comodidad

Cons:

Estubo bien

2026-06-26 • via Nuitee
M
Mlcousek • solo_traveller • cz
8
Cons:

Did not have change back (not even 10 soles) force me to pay by card with fee 6%

2026-06-25 • via Nuitee
O
Olivia • solo_traveller • fr
4
2026-06-23 • via Nuitee
H
Hernan Sanchez • solo_traveller • pe
8
2026-06-23 • via Nuitee
D
Damien Chanrion • solo_traveller • fr
4
Pros:

Nous avions choisi cet hôtel pour son emplacement près de la gare de bus et pour son prix. Appartement avec 4 chambres mais....

Cons:

Accueil catastrophique ! Le personnel est incompétent et le patron n'est pas sur place et ne donne pas les bonnes infos. Nous avons dû attendre 30 min pour avoir notre chambre à 15h car la réceptionniste n'avait pas notre réservation. Puis nous avons eu que la moitié de notre appartement avant de demander avec insistance l'ensemble.

Ensuite nous avions demandé que le petit déjeuner inclus soit prêt à 6h45 pour l'emporter mais rien n'a été fait ! Alors que nous avions eu 2 confirmations avec le personnel sur place. Être près de la gare et ne pas savoir gérer les petites déjeuners à emporter...Le patron a ensuite été malhonnête avec des échanges de messages sans aucun sens des responsabilités.

Bref un hôtel à éviter, le gros problème est le personnel enfin la direction qui ne dirige pas son personnel correctement.

Autre point : pas de chauffage et il a fait très froid dans la chambre et le salon glacé !

2026-06-20 • via Nuitee
S
Stefano Carmelo • solo_traveller • it
6
Pros:

le dimensioni della camera erano ottime, il letto era molto comodo, le coperte adeguate, la tenda era buona e non filtrava la luce quindi si poteva dormire bene. Ottimo il wifi. Non passano le auto vicino l'hotel quindi la camera è molto silenziosa.

Cons:

il bagno aveva difficoltà con lo scarico, anche la doccia non era il massimo, fornivano solo una saponetta, nessun tipo di shampoo.

2026-06-09 • via Nuitee
E
Elżbieta Maria • solo_traveller • fi
9
Pros:

Za tę cenę było naprawdę super. Fajny wystrój. Bardzo miła pani w recepcji 🙂 widok z okna super, na ogródki z kwiatkami 😀

Cons:

W pokoju było zimno rano i wieczorem. Coś takiego jak wyciszenie pomieszczania zupełnie nie istnieje 😅

2026-06-07 • via Nuitee
S
Sebastián Eduardo • solo_traveller • pe
10
Ubicacion perfecta
Pros:

La ubicacion es muy buena, ya que tomar bus al aeropuerto esta a unos pasos a si como un bus al centro.

2026-06-06 • via Nuitee
F
Fábianová • solo_traveller • sk
8
Pros:

Really nice staff, spacious rooms, very good quality for the price.

2026-06-03 • via Nuitee