Mamasara Cusco

Hotels
8.6 (104 reviews)
Calle Saphi 875 , Cusco , pe

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Children allowed

Facilities

Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Packed lunches
Board games/puzzles
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality breakfast
Clean and comfortable rooms
Cons:
Bathroom maintenance issues
Noise from inside the hotel
Extra charges on towels

Categories

Cleanliness
8.16
Generally clean, but there were issues with humidity and maintenance in the bathroom reported.
Service
9.13
Staff were consistently reported as friendly, helpful, and attentive.
Location
8.67
Conveniently located a short walk from the plaza, providing a peaceful stay away from crowds.
Room Quality
8.32
Rooms were comfortable and spacious, but some were noted as lacking heating and having noise issues.
Amenities
8.65
General amenities were satisfactory; however, issues with meager availability of items during breakfast were noted.
Value for Money
8.11
Overall a fair price, but there were complaints about extra charges and misleading currency conversion.
Food and Beverage
9.16
Breakfast received high praise for quality and variety.
Overall Experience
8.63
Generally a positive experience with a few noted issues that impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:52

Property Description

Charming Accommodations in the Heart of Cusco

Comfortable Rooms with Modern Amenities: Each room at Mamasara is equipped with heating, a private bathroom, and cable TV, ensuring a cozy stay for every guest. Plus, enjoy a complimentary breakfast to start your day right.

Convenient Facilities for a Pleasant Stay: With a 24-hour front desk, a bar, tour desk, luggage storage, and ironing service, Mamasara caters to all your needs during your visit to Cusco.

Prime Location for Exploring: Situated just 2.3 km from Wanchaq Train Station and within walking distance of key attractions like Sacsayhuaman and Cusco's Main Square, Mamasara offers the perfect base for your adventures in the city.

Book your stay at Mamasara now for an unforgettable experience in Cusco!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 09:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 104 reviews
Cleanliness: 8.16
Service: 9.13
Location: 8.67
Room Quality: 8.32
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 9.16
Overall Experience: 8.63
I
IRIS • solo_traveller • pe
9
Confortable, acogedor y trato cálido
Pros:

La limpieza de las habitaciones.
Instalaciones remodeladas.
Calefacción en las habitaciones.
Tranquilidad para descansar.
Trato esmerado y cálido de su personal, pendiente de tus necesidades. Destaco la amabilidad de Nelson
Está ubicado a 8 cuadras de la plaza principal de Cusco, se puede ir caminando.

2026-05-11 • via Nuitee
I
Inés • extended_group • es
10
EXCELENTE ESTANCIA!
Pros:

La atención del personal. La limpieza. El desayunado. Todo!!

Cons:

No estaba en el centro pero se puede ir andando perfectamente. Está como 10/15 minutos

2026-05-10 • via Nuitee
C
Carrasco • solo_traveller • ec
10
Pros:

Excellent place very recommended

2026-05-06 • via Nuitee
M
María Paz • solo_traveller • cl
10
2026-05-04 • via Nuitee
A
Anghela • solo_traveller • pe
10
2026-05-02 • via Nuitee
J
JJ • couple • us
8
Pros:

Stuff are very friendly

2026-04-30 • via Nuitee
B
Belgica • extended_group • cl
1
Pros:

Reservamos , llamamos para confirmar que todo estuviera bien la reserva , que tenían la pieza , reservada , pero al llegar al lugar, el recepcionista nos hizo el ingreso , pidiéndonos los documentos y luego nos avisa que NO estaba disponible la habitación… impresentable , además ños hicieron perder tiempo , trataron de arreglar el asunto , pero la verdad es que la solución que nos dieron era mala .. en una habitación de dos , meter una tercera cama, absolutamente imposible …
Nos pidieron que no reclamáramos ni pudiéramos nada en Booking., para que no los castigaran por el error , pero considero que una situación así es grave y se debe saber …
Salimos a buscar hotel a las 21 hrs .. realmente una situación así desastre

2026-04-29 • via Nuitee
B
Bibiana • family_with_children • co
10
Acogedor y cómodo.
Pros:

Me encantó su ubicación y la disponibilidad del personal.

2026-04-27 • via Nuitee
P
Pedro • family_with_children • pt
9
Pros:

Pequeno-almoço, simpatia dos funcionários e conforto das camas

2026-04-23 • via Nuitee
P
Pedro • family_with_children • pt
9
Pros:

Do pequeno-almoço, simpatia dos funcionários, conforto das camas

2026-04-23 • via Nuitee
I
ivanmontes • solo_traveller • pe
10
Mamasara, una excelente experiencia "como siempre"
Pros:

atención, habitaciones renovadas, excelente desayuno y ubicación

Cons:

la mesa de la habitación podría ser un poco más confortable para trabajar con la laptop, pero fue suficiente

2026-04-22 • via Nuitee
H
Heike • couple • de
10
Sehr angenehmes Ambiente mit reichlichem Frühstücksbuffet
Pros:

Angenehmes Ambiente, Heizung und warmes Wasser, freundliches Personal und ein reichliches Frühstücksbuffet. Sehr zu empfehlen.

2026-04-20 • via Nuitee
C
Catiane • couple • br
9
2026-04-18 • via Nuitee
K
KAREN • family_with_children • pe
9
Pros:

Estuvo todo bien

2026-04-13 • via Nuitee
E
Ellen • solo_traveller • mx
9
Pros:

Super Frühstück, tolle Zimmer, sehr nettes Personal

2026-04-10 • via Nuitee
A
Arturo • couple • co
3
Cómodo, pero falta de seguridad y compromiso ante pérdidas de objetos personales.
Pros:

Las instalaciones me parecieron agradables y acogedoras

Cons:

Tuvimos la pérdida de una billetera que nunca salió del hotel ya que para salir contábamos únicamente con lo necesario (pasaportes, efectivo). El hotel nunca se hizo responsable de la pérdida.

2026-04-09 • via Nuitee
W
Wendy • couple • gt
9
2026-01-08 • via Nuitee
C
Christian • solo_traveller • pe
7
2026-01-07 • via Nuitee
C
Christian • solo_traveller • pe
7
2026-01-07 • via Nuitee
A
Amanda • couple • br
10
2026-01-03 • via Nuitee