Hotel Cusco Plaza Saphi

Hotels
7.9 (173 reviews)
Calle Saphi 486 , Cusco , pe

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Children allowed

Facilities

Family rooms
Luggage storage
Safety deposit box
Tour desk
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Public Bath
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Nice breakfast options
Cons:
Cleanliness issues
Poor breakfast quality
Service at reception disappointing

Categories

Cleanliness
6.79
Several reviews mentioned cleanliness issues, such as finding dirty glasses and unclean beds, indicating a below-average standard.
Service
8.76
The staff was highlighted as friendly and helpful, making the service experience generally positive.
Location
9.3
Many reviews noted the excellent location, being close to major sights and very strategic.
Room Quality
7.75
Rooms were described as comfortable and visually appealing, although there were some issues reported.
Amenities
7.28
Basic amenities were available; however, breakfast was criticized for being poor and lacking options.
Value for Money
8.24
The cost-to-benefit ratio was reported as good, despite some concerns about quality.
Food and Beverage
6.79
Mixed feelings about breakfast quality and options; some guests found it lacking.
Overall Experience
8.26
Most guests had positive experiences despite a few issues, suggesting a satisfactory visit overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:52

Property Description

Charming Colonial-Style House
Hotel Cusco Plaza Saphi, located in Cusco, is a charming 18th Century colonial-style house just a short walk from the Main Square. The rooms, adorned with stylish wooden furnishings, offer free Wi-Fi, cable TV, heating, and private bathrooms.

Delicious Breakfast and Coffee Shop
Start your day with an American breakfast provided daily at the hotel. Craving a hot beverage or snack later? Head to the on-site coffee shop for a quick treat.

Convenient Location
Situated only 3 minutes from the historic center and 5 km from Velasco Astete Airport, Hotel Cusco Plaza Saphi offers both comfort and convenience for your stay in Cusco.

Book your stay at Hotel Cusco Plaza Saphi now and experience the perfect blend of colonial charm and modern amenities.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 173 reviews
Cleanliness: 6.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 7.28
Value for Money: 8.24
Food and Beverage: 6.79
Overall Experience: 8.26
C
Carolina • solo_traveller • pe
10
2026-02-09 • via Nuitee
R
rodrihi • extended_group • pe
10
2026-01-26 • via Nuitee
J
Jeongeun • couple • gb
7
it's alright for guests who want for sleep and spend most time outside and tour
Pros:

the location of this place is great which is close to the square. luggage storage service is plus and provide free coca tea

Cons:

receptionists don't understand english so needed to use a translator. However, they are super kind and friendly.
breakfast can be improved more but I guess most tourists skipping it because of early tour.

2026-01-19 • via Nuitee
L
Lucio • couple • pe
5
2026-01-19 • via Nuitee
G
Gary • family_with_children • us
9
2026-01-19 • via Nuitee
L
Lissette • couple • pe
5
Pros:

El ambiente del hotel. Su ubicación.

Cons:

El baño olia mal, porque las tuberías no cuentan con mantenimiento. El olor que salía del baño era insoportable.

2026-01-19 • via Nuitee
C
cesar andres • extended_group • pe
2
Mala experiencia
Pros:

La ubicación

Cons:

La atención de una recepcionista, poco amable, incluso con turistas. Malograron mi ropa en el servicio de lavandería. No se fijaron en el cuidado de las prendas.

2026-01-19 • via Nuitee
C
camila • family_with_children • es
9
Pros:

Las habitaciones

Cons:

La falta de limpieza de la zona de desayunos

2026-01-16 • via Nuitee
S
Stefano • couple • it
5
There are better options in Cusco than this
Cons:

Staff, compared to other properties, were not very helpful and proactive in giving a good service to clients. Rooms are very much dated.

2026-01-13 • via Nuitee
L
Lucas • couple • br
7
Poderia ser melhor.
Pros:

Espaço aconchegante.

Cons:

Café da manhã bem aquém do que é pago na estadia, não possui ferro de passar roupa, senti uma leve pressão para pagar tudo na hora, ao invés de ser pago no check-out.

2026-01-11 • via Nuitee
L
Liliana • couple • co
10
Pros:

La ubicación, la habitación muy bonita y cómoda, el desayuno delicioso. Excelente

Cons:

NA

2026-01-02 • via Nuitee
N
Nelly • couple • cl
9
Pros:

Limpio y cerca

Cons:

El internet lento

2025-12-29 • via Nuitee
S
Sahori • family_with_children • pe
10
Pros:

Buena ubicación

2025-12-07 • via Nuitee
G
Guadalupe • family_with_children • pe
10
2025-12-04 • via Nuitee
C
Claudia Ruiz • family_with_children • pe
4
Desagradable estancia
Pros:

Lo único rescatable fue la atención de las chicas de recepción y el desayuno.

Cons:

La ubicación del cuarto, que tuvimos que pedir cambio por la bulla. Luego que no limpiaban las habitaciones, encontraba vasos sucios, la cama sucia y del baño emanaba un olor desagradable. Tuvimos problemas con la televisión que al final no fueron resueltos del todo.

2025-11-27 • via Nuitee
G
gabriela • solo_traveller • cl
10
Pros:

Cercano a todo y habitación comoda

2025-11-09 • via Nuitee
G
gabriela • solo_traveller • cl
10
Pros:

Ubicación excelente, cercano a todo.
Habitación cómoda

2025-11-09 • via Nuitee
F
Françoise • family_with_children • fr
8
2025-10-22 • via Nuitee
L
Lombardi • solo_traveller • br
9
2025-10-17 • via Nuitee
R
Roger • extended_group • co
10
Pros:

Ubicación muy estratégica, mucha seguridad a los alrededores, precio, instalaciones limpias acogedoras,

2025-10-13 • via Nuitee