Hotel Mabey Cusco

Hotels
7.4 (31 reviews)
Av. Tacna 316 , Cusco , pe

Children allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Public Bath
See all facilities

Review Highlights

Pros:
Excellent service
Clean rooms
Good value for money
Cons:
Cold showers
Noisy rooms
Breakfast quality inconsistencies

Categories

Cleanliness
7.89
Clean rooms every day and replace the toilet papers.
Service
8.36
Excelente trato con todo el personal y buen servicio.
Location
6.9
Standard quality for this hotel tier.
Room Quality
5.85
The room itself had little sound proofing and showers were lukewarm.
Amenities
6.88
Basic amenities provided but some issues with breakfast freshness.
Value for Money
7.34
La relación calidad precio hizo que nos sintiéramos cómodos.
Food and Beverage
5.89
Breakfast was okay but lacked freshness and quality.
Overall Experience
6.86
Despite some issues, the overall experience was satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:43

Property Description

Luxurious Accommodations
Indulge in tastefully decorated rooms with free Wi-Fi, cable TV, and private marble bathrooms at Hotel Mabey Cusco. Some rooms even offer sculpted wood bedsteads and suites with spa baths for a touch of luxury.

Delicious Dining Options
Start your day with a full buffet breakfast in the restaurant adorned with a hand-painted mural. For your day trips, grab a packed lunch. In the evening, unwind at the elegantly styled bar with comfortable leather sofas and wood furnishings.

Convenient Services
Benefit from 24-hour front desk assistance, currency exchange, and the option to arrange shuttles to Velasco Astete Airport. Located just 10 blocks from El Sol Avenue, with Cusco’s bus terminal a mere 2 km away, Hotel Mabey Cusco ensures a convenient stay.

Book your stay now and experience the charm of Hotel Mabey Cusco!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: CUZ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 31 reviews
Cleanliness: 7.89
Service: 8.36
Location: 6.9
Room Quality: 5.85
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 6.86
J
J181FYnatashap Couples
6
Fine but needs improvement.
Pros:

Hotel was okay. They initially put us in a room with no window so asked to move. Breakfast was pretty poor. Decor needs updating.

2025-09-11 via Tripadvisor
3
370luzmilac Family
10
Excelente trato con todo el personal y buen servicio , delicioso café y saludable desayuno típico Peruano con todo fresc
Pros:

Clean rooms every day and replace the toilet papers, excellent people I promise to come back soon with the family and friends

2025-07-23 via Tripadvisor
J
Jonatan Jose couple pe
10
excelente
Pros:

La relación calidad precio hizo que nos sintiéramos cómodos y a pesar del frío de cusco la pasemos bien.

Cons:

Que me instalaran en el ultimo piso

2025-07-14 via Nuitee
B
bryand312 Couples
2
Cold and Noisy
Pros:

We stayed at Hotel Mabey as part of an Exoticca package. Unfortunately, this hotel was well below our expectations. The showers were lukewarm at best, so we had to minimize our time in the water so that we don't freeze. The breakfast was OK in that they had the basics, but they don't refresh it very often. The coffee would have grounds in every cup and was quite bitter, and the eggs were sometimes cold. One of the cereals had become glued into a solid lump due to the humidity. The room itself had little sound proofing so you could hear everyone from different directions, this is compounded by the fact that the bathrooms all vent to a central shaft, so you can easily hear the bathrooms on different levels. Overall I would not recommend staying here.

2025-06-19 via Tripadvisor
A
Amanda young couple us
4
Would not stay here again
Pros:

The location close to the train station

Cons:

Rooms and bathroom were dirty, no hot water, very noisy.

2025-04-28 via Nuitee
D
debbie4819 Friends getaway Rothesay, New Brunswick
6
Pleasant Staff
Pros:

We are 2 Canadian female friends who stayed 4 nights - booked through Exoticca. Our 1st day we were dropped off at hotel by Exoticca Rep late afternoon and we checked in. The hotel is located in an "industrial" area. ie: area where cars are fixed, windshields replaced etc.... The hotel offers a very poor breakfast (our opinion! )... toast and strawberry jam was what we had. There was dry cereal, "kinda" scrambled eggs, pieces of sausage/hotdogs (?), ham/cheese slices and thick coffee.
The Hotel has no restaurant. Reception suggested a very nice restaurant 5 blocks away that we walked to, La Quinta. This restaurant area was very nice and a few more blocks was the square and other restaurants. Also the Textile factory and market was close to restaurant.

Overview of hotel: As 2 females, we never felt unsafe but felt a solo female might. There were no restaurants close by...10 to 15 minute walk. Breakfast was unsatisfactory. Room 5/10. Heaters in room. Hot water. The hotel room was "comfortable" and made up daily. Elevator. Staff helpful. Very old hotel but most areas were maintained. Reception area dark and chilly....

2025-01-06 via Tripadvisor
G
G9339VWnickb Friends getaway London, England
6
Average and not in a great area
Pros:

Hotel is located about a 20 minute walk through some unpleasant streets from the main centre, but not in a great location, as it’s on a main road and surrounded by small hut style car repair shops. So throughout the night, you will get trucks and as it sits close to a junction, cars and motor bikes that constantly sound there horn. There are also a number of dogs, that I assume guard the shops, so they bark throughout the night. Our room was located on the 5th floor at the front, so we had the worst of it.
The rooms were large and there were 2 double beds, but the shower could only accommodate 1 and a half showers, so whoever goes second, gets a running hot and cold shower. Opening the window can be a little unpleasant, as it’s smells and it’s dusty from the road.
The breakfast room on the 6th floor, has a small toaster machine and there’s some fresh fruit available. There was no cold milk, so the cereal on offer was avoided. Apart from that, there was little else.
As we were travelling early to Machu Picchu, we did request a 4am alarm call from reception, but sadly this wasn’t forthcoming. Fortunately we had set alarms ourselves as a back up. When we ventured downstairs to exit, the front door was locked and we couldn’t get out ! After some frantic shouting, we managed to get someone’s attention and they showed us a side exit.
Not a great stay and I would recommend travellers find accommodation closer to the square

2024-12-06 via Tripadvisor
C
CummingDubai Solo travel Aberdeen, Aberdeenshire, Scotland
6
Hotel pretty tired and dated
Pros:

Hotel is located about a 20 minute walk from the city centre in a fairly uninspiring area. Room was adequate. Bed had 4 heavy old blankets on it. Shower was not great with the temperature varying. Breakfast was pretty limited. Cereals laid out but no cold milk to put on them. Stayed as ,part of a tour group and not sure of hotel prices in Cusco but would avoid this hotel if visiting Cusco unless it was significantly cheaper than other hotels.

2024-12-05 via Tripadvisor
B
B7333YUjanetl Friends getaway
4
Poorly maintained hotel in sketchy area
Pros:

Room smelled very bad and bathroom was not very clean. No fresh air ventilation as the only window opened into an enclosed fire escape. Poorly maintained (holes in walls, leaking water). Located amongst car parts and repair shops. Noisy. Some rooms were better than mine but it’s the luck of the draw whether you get a decent room or a crappy one. The restaurant was only open for breakfast and the bar was closed. Nearest eating places were several blocks away. Completely different from the Mabey hotel in Uribamba which was very pleasant. I stayed with an Exoticca tour group and several others in the group had similar experiences.

2024-09-21 via Tripadvisor
G
GrandTour02162830617 Family Riviera Beach, Florida
4
Hotel assigned to us by Exocttia
Pros:

Hotel is located in the commercial industrial section of Cusco, a few blocks from the Main Street. We were assigned a room on the 7th floor, the elevator only go’s to the 6th floor. Had to sleep our bags up the stairs the rest of the way at 11,000 ft. Elevation. Shower tub did Not have a shower curtain! Rooms have no ventilation only space heaters, and opening a window only allows in sewage smell. Included breakfast was marginal at best. This was a hotel assigned by Exocctia on our MachuPicchu trip! I’m sure backpackers and totally budget mined travelers would find this place acceptable. But buying a complete tour with Exoccita. This was unacceptable!

2024-09-18 via Tripadvisor
K
Katherine group sv
10
Exceptional
2024-08-20 via Nuitee
H
Hugh family with young children gb
7
Good
2024-08-04 via Nuitee
C
C1821MThannahs Friends getaway
6
Clean but noisy
Pros:

Clean hotel, but in a kind of sketchy looking area that I wouldn’t consider the “city center”. It was about a 15 minute walk to the main square and things of significance. The rooms were a bit small and the hotel was very loud- you could hear a lot of noise from other rooms.

2024-08-03 via Tripadvisor
K
kathrync931 Family
8
Small and Comfortable
Pros:

Stayed 3 nights before our trip to Machu Picchu and 1 night on our way to Titicaca.Small quiet hotel further from the Plaza but still walkable.
About 15 minutes walk . Staffs were hospitable and breakfast was adequate.
They also prepare breakfast on the go when we have to go for early outings.

2024-08-02 via Tripadvisor
L
Lance group au
5
Passable
2024-07-01 via Nuitee
B
Boris solo traveller ru
10
Exceptional
Pros:

Alexander at the desk is very polite and helpful

hot water just works! and the stream is good!

clean room, 4 towels, nice interior in the hotel, good location

2024-06-22 via Nuitee
G
Garcia young couple us
10
Great deal!
Pros:

The location was great as it was a fast trip to the airport. I didn't catch the gentlemans name at the front desk, but he was extremely helpful.

Cons:

The incredibly small elevator. Other than that, everything else was great

2024-05-05 via Nuitee
F
Fiona solo traveller au
9
Good value and good location Easy walk to Cusco centre
Pros:

Convenient very… for the Wanchu bus

Cons:

Internet a bit iffy as was the credit card facility but the staff were lovely.

2024-03-24 via Nuitee
A
Asira young couple us
10
Exceptional
2023-08-22 via Nuitee
A
Asira young couple us
10
Exceptional
2023-08-22 via Nuitee