Hotel Plaza de Armas Cusco

Hotels
8.9 (754 reviews)
Portal Mantas 114 , Cusco , pe

Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Room size issues
Miscommunication regarding room features

Categories

Cleanliness
8.3
There were comments regarding the cleanliness of the shower and overall room quality.
Service
9.2
The staff were consistently described as helpful and attentive.
Location
9.7
The hotel's proximity to Plaza de Armas and good views were frequently appreciated.
Room Quality
8.6
Some guests mentioned rooms being small, while others noted comfort.
Amenities
8.4
General mentions of hotel amenities, but some criticisms about the coffee/tea facilities.
Value for Money
8.8
Value discussions were indirect; mostly positive but with some criticisms regarding expectations.
Food and Beverage
9.1
Positive feedback on breakfast and restaurant views noted.
Overall Experience
9.1
Overall experience varied but leaned positive with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:23

Property Description

Convenient Location
Located right in Cusco’s main square, Hotel Plaza de Armas offers comfortable rooms just 50 meters from Sol Avenue. The proximity to Velasco Astete Airport, only 1.20 km away, ensures a hassle-free journey to and from the hotel.

Modern Amenities
Enjoy a cozy stay in rooms equipped with flat-screen cable TV and parquet floors. Select rooms offer stunning city views, and all come with private bathrooms stocked with complimentary toiletries. Start your day right with a buffet breakfast featuring fresh tropical fruits at the on-site restaurant.

Exceptional Services
Benefit from 24-hour front desk assistance and a helpful tour desk to explore the area. Additionally, take advantage of the complimentary one-way shuttle service from the airport to the hotel for a seamless arrival experience.

Book your stay at Hotel Plaza de Armas Cusco now for a memorable and convenient visit to this historic city.

Important information:

Please note that in order to arrange the shuttle service from the airport to the property guests must provide their flight details.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 754 reviews
Cleanliness: 8.3
Service: 9.2
Location: 9.7
Room Quality: 8.6
Amenities: 8.4
Value for Money: 8.8
Food and Beverage: 9.1
Overall Experience: 9.1
Y
Yuming couple us
7
Very pleased with the location.
Pros:

Very good location.

Cons:

Little noise in the night when your room faces the busy streets.

2026-02-08 via Nuitee
L
limor family_with_children il
10
Pros:

הכל

2026-01-28 via Nuitee
M
Melissa couple cr
10
Pros:

La atención y la ubicación fue estupenda

Cons:

Todo estuvo bastante bien. Aveces se escucha el ruido de afuera porque uno está en el puro centro. Pero puedes cerrar ventanas

2026-01-27 via Nuitee
S
SANG DON couple kr
7
2026-01-25 via Nuitee
S
SANG DON couple kr
7
2026-01-21 via Nuitee
L
Lyanne extended_group pe
6
They told me all the rooms had a balcony and it was a lie.
Pros:

The location was great.

Cons:

When I booked the rooms I wrote to the Hotel asking if the rooms could be the ones with a balcony. The respondent that all de rooms had a balcony so I was excited about that. Unfortunately when I arrived to the hotel the receptionist told me that only one of the three rooms had a balcony and that she was given me and my family “the left ones”. My room had no view at all and de shower floor was in bad shape. For that I would like a refund, because the expressly told me all the rooms had a balcony and it was a lie.

2026-01-20 via Nuitee
C
Carlos Roberto solo_traveller pe
10
2026-01-19 via Nuitee
G
Guilherme couple br
9
2026-01-19 via Nuitee
J
Jorge Luis solo_traveller pe
9
muy bien
Pros:

todo bien

2026-01-19 via Nuitee
Y
Yang couple au
10
Excellent
Pros:

Very convenient location and friendly stagf

Cons:

None

2026-01-17 via Nuitee
A
Andrea couple us
10
2026-01-15 via Nuitee
Y
Yang family_with_children au
10
Very convenient location. Very friendly and helpful staff.
Pros:

The staff are so friendly and helpful. We booked two nights before and after our Machu Picchu trip. After few days after our second night stay, we unexpectedly retuned to Cusco again for the night bus trip to Puno. We had a few hours with our luggage. We went straight to the hotel without previous agreement. But they happily help us store the luggage so that we can be very relaxed to look around and have dinner before our night bus trip. They also helped us to book a taxi. That made us feel home away home! Very appreciated!

The location was super! It is right on the plaza. The breakfast is good and we can sit on the balcony watching people in the plaza and view around.

Cons:

Nothing

2026-01-13 via Nuitee
E
Enrique solo_traveller es
8
Estupenda localización
Pros:

Localización y amabilidad

Cons:

Insonoridad (no tiene)

2026-01-08 via Nuitee
D
daniel couple es
10
me recibieron con una tarta de cumpleños. no tengo ni idea de como se enteraron,
Pros:

la localizacion en centro de la ciudad

2026-01-07 via Nuitee
L
Linda family_with_children au
7
Beautiful space in optimal location
Pros:

Great location - couldn’t get closer to the heart of the old town. Wonderful breakfast room and roof top views

2025-12-30 via Nuitee
C
Carmen couple pe
7
Tranquila
Pros:

La ubicación

Cons:

La habitación, ya que era diferente a la ofrecida.

2025-12-29 via Nuitee
J
Javier solo_traveller cl
10
Vacaciones
Pros:

La ubicación muy buena, el desayuno y almuerzo con vista a la plaza de armas me encantó. El personal muy amables y atentos.

Cons:

Todo bien

2025-12-27 via Nuitee
J
Juan Diego solo_traveller pe
10
2025-12-26 via Nuitee
C
Celso Valente couple br
9
2025-12-18 via Nuitee
L
Ligia couple ec
9
2025-12-18 via Nuitee