Cusi Hotel

Hotels
•
Independent
10 (2 reviews)
calle pumapaccha N 235 - A, Cusco , Cusco , PE
51-961300537

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Free airport transportation - drop-off
Free buffet breakfast

Review Highlights

Pros:
Great location
Friendly staff
Quick communication
Secure elevator access
Cons:
Room temperature issues
Delayed breakfast service
Lack of specific spa services

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect, although some reported issues with room temperature and delayed breakfast service.
Service
8.3
Service was generally appreciated, with special mention of friendly desk clerks and quick communication via WhatsApp.
Location
8.1
Great location, close to key landmarks, with easy access for tours and public transport.
Room Quality
7.8
Spacious rooms with necessary amenities for sleeping and showering, but some reported issues with room temperature.
Amenities
7.2
Satisfactory amenities, with secure elevator access and quick response via WhatsApp, but guests noted the lack of specific spa services.
Value for Money
6.9
Mixed reviews on pricing, with some guests feeling it was slightly high for the services provided.
Food and Beverage
7.3
Breakfast service received mixed reviews, with some guests missing out on hot meals due to delayed start times.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others, despite some minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-05 23:01

Property Description

Delightful Dining Options - Indulge in the hotel's coffee shop/cafe or enjoy the convenience of room service. Don't miss the daily complimentary buffet breakfast served from 6:00 AM to 9:00 AM.

Convenient Amenities - Benefit from features like a 24-hour front desk, a safe deposit box, and complimentary coffee/tea in a common area. Additionally, take advantage of the complimentary airport shuttle service available 24 hours a day.

Comfortable Accommodations - Relax in one of the 25 guestrooms with complimentary wireless internet access. The bathrooms are equipped with shower/tub combinations featuring rainfall showerheads and complimentary toiletries. Enjoy the convenience of free local calls and daily housekeeping.

Experience the best of Cusco at Cusi Hotel, conveniently located near Plaza de Armas and offering easy access to top attractions. Book now for an unforgettable stay!

Important information:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CUZ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

10
Based on 2 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
L
Lynda
10
Not the Best Night
Pros:

Check in was easy. Desk clerk was friendly. Our room was freezing. We could not get warm. Breakfast was supposed to start at 6 but nothing hot was ready before 6:30. We had an early tour and missed a hot meal.

2025-03-09 • via Nuitee
J
JORGE
10
UBICACIÓN EXCELENTE, a pasos de todo
Pros:

Lo necesario para dormir y ducharse, TIENE ELEVADOR, acceso a calle vehicular para que los tours te recojan frente al hotel. La atención por medio de WhatsApp al número del hotel rápida y fluida

2025-02-16 • via Nuitee