Hotel Santa Maria

Hotels
8 (633 reviews)
Calle Santa Catalina Angosta, 158 , Cusco , PE
+51 983 255 321

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cleanliness
Cons:
Uncomfortable bedding
Limited amenities
Breakfast quality

Categories

Cleanliness
7.64
Multiple reviews mention issues with room cleanliness and the shower's hot water availability.
Service
8.61
Positive mentions of amiable and helpful staff, especially noted in several reviews.
Location
9.15
Repeatedly praised for its excellent and central location.
Room Quality
7.6
Some reviews highlighted issues with room comfort, like uncomfortable beds and privacy concerns.
Amenities
7.63
Comments on basic amenities and occasional issues like weak Wi-Fi.
Value for Money
8.09
Good value for location, but some feel improvements could enhance overall value.
Food and Beverage
7.14
Mixed reviews on breakfast quality, noted as basic and in need of improvement.
Overall Experience
8.11
General sentiment is positive with notable areas for improvement addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:35

Property Description

Central Location
Hotel Santa Maria is conveniently situated just 20 metres from Cusco's main square, providing easy access to the heart of the city.

Comfortable Accommodations
The rooms at Hotel Santa Maria are designed with white walls and wooden floors, offering a cozy and inviting atmosphere. Guests can enjoy amenities such as cable TV, a private bathroom with free toiletries, and a complimentary American breakfast.

Convenient Amenities
Guests can take advantage of the 24-hour front desk, tour desk for exploring the city, and luggage storage services available at Hotel Santa Maria.

Book your stay at Hotel Santa Maria now and experience the perfect blend of comfort and convenience during your visit to Cusco!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CUZ

Location

Guest Reviews

8
Based on 633 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
G
gutierrez • couple • cl
4
Pros:

Me gustó por la buena ubicación. Pero la limpieza y la variedad del desayuno no es muy buena

Cons:

Mala limpieza y poca variedad en el desayuno

2026-09-18 • via Nuitee
M
Mariana • couple • br
3
Só vale pela localização e pelo atendimento dos funcionários
Pros:

Funcionários bem gentis, atenciosos e prestativos. Localização excelente.

Cons:

Não tem aquecedor, quarto frio, muito barulho no quarto que fica no piso térreo, claridade nas janelas quando acende a luz dos corredores, café da manhã com poucas opções e banheiro que molha tudo.

2026-09-16 • via Nuitee
C
Carlos Roberto • solo_traveller • br
8
Cons:

Infiltração dos boxes dos chuveiros para o piso do banheiro

2026-09-12 • via Nuitee
S
Selmira Carreon • family_with_children • pe
8
Excelente ubicación.
Pros:

Excelente ubicación y buen precio. Cómodo y limpio. Desde el patio y desde la terraza se ve una cúpula de una iglesia impresionante.

Cons:

Nada terrible. Las toallas un poco viejitas y pocos elementos de aseo. Sin embargo, entregaron más de inmediato cuando se solicitó.

2026-09-10 • via Nuitee
M
Mayra • couple • pe
8
2026-09-08 • via Nuitee
L
Laura • solo_traveller • gt
10
Pros:

Todo muy bien

2026-09-05 • via Nuitee
L
Laura • solo_traveller • gt
10
Pros:

Excelente ubicación, todo limpio, personal muy atento.

2026-09-05 • via Nuitee
Z
Zajjaj • couple • us
4
Pros:

Location

Cons:

Bedroom window didn’t have curtains and the outside light kept me up. I couldn’t sleep.

2026-08-28 • via Nuitee
M
Magdalena • couple • uy
7
Pros:

La ubicación es excelente, a pasos de la Plaza de Armas, ideal para recorrer caminando el centro.
La atencion del hotel fue muy buena, muy serviciales. El desayuno esta bien.
Lo mejor del hotel es su terraza!

2026-08-27 • via Nuitee
A
Ana Carolina • solo_traveller • br
7
Pros:

Gostei bastante dos funcionários, em especial a recepcionista Kelly, muito simpática e atenciosa. Fiquei enjoada por alguns dias por conta da altitude, e ela sempre estava disposta a ajudar, sempre perguntava como estava me sentido, até me deu um líquido pra cheirar que ajudava com os males da altitude. Obrigada, Kelly!

Cons:

Achei o café da manhã sem muitas opções, principalmente de fruta, e também senti falta de pão de queijo. E como estávamos indo pra um lugar frio, sentimos falta de um aquecedor no quarto (reservamos achando que tinha), e passamos muuuito frio!

2026-08-27 • via Nuitee
N
Nicole • couple • do
10
2026-08-26 • via Nuitee
G
Gladys • couple • br
9
Excelente localização
Pros:

Localização

Cons:

Café da manhã fraco

2026-08-24 • via Nuitee
L
Liselotte • family_with_children • us
10
Wonderful.
Pros:

Location first. Close to the Plaza and everywhere else. Then the incredible staff and that delicious breakfast!

Cons:

Everything! Except being on the second floor. To be fair any stairs at that altitude is awful.

2026-08-20 • via Nuitee
A
Adalberto • extended_group • br
10
2026-08-20 • via Nuitee
S
Susan • solo_traveller • cr
10
Ubicación excelente
Pros:

Esta en una excelente ubicación

Cons:

El agua caliente de la ducha tardaba un poco. Y las habitaciones que estaban cerca del pasillo era un poco incomodo porque se entendía la luz del pasillo con sensor y aclaraba toda la habitacion. Como recomendación deberían utilizar cortinas oscuras o Blackout

2026-08-17 • via Nuitee
F
FABIO • solo_traveller • co
1
Mala experiencia
Pros:

La ubicación

Cons:

Todo mal, venía con desayuno la persona no llego y nos tocó hacernos unos sandwich y ya, la habitación era demasiado fría a pesar que llevaron un calentador no funciono, la cama helada, una toalla rota, en la ducha estaba dañado donde se coloca el jabón tocaba dejarlo en el piso nada higiénico.

2026-08-13 • via Nuitee
M
Marina Lucía • solo_traveller • pe
8
Pros:

La ubicación y el personal

Cons:

Al inicio nos dieron una habitación que estaba proximo a un pub, se comunico a la srta de recepción y nos cambiaron de hab

2026-08-10 • via Nuitee
M
Milagros • extended_group • us
10
Will be returning to this hotel again 💯
Pros:

The plaza de arma was around the corner from the hotel !

2026-08-07 • via Nuitee
S
Souza • couple • br
10
Super recomendo!
Pros:

Gostei de tudo! Cama confortável, equipe super atenciosa, café da manhã bom. Excelente localização e estrutura. Perto de tudo!
Super recomendo

Cons:

Foi tudo excelente.

2026-08-07 • via Nuitee
S
Salvador Mimbela • solo_traveller • pe
10
Pros:

La ubicación

Cons:

Nada

2026-08-02 • via Nuitee