Hilton Garden Inn Cusco

Hotels
•
Hilton Garden Inn
9.1 (399 reviews)
Santa Ana - Av. Abancay (Ex Av. Apurimac) Nro 207 , Cusco , pe

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Location further from central Cusco
Extra charge for cappuccino

Categories

Cleanliness
9.23
Rooms were clean and spacious with a spotless room mentioned.
Service
9.7
Staff were outstanding, friendly, and attentive throughout the stay.
Location
8.24
A little further from central Cusco than desired, but peaceful with great views.
Room Quality
9.19
Rooms were modern, comfortable, and well-equipped.
Amenities
9.22
All expected amenities were provided, with additional thoughtful gestures noted.
Value for Money
8.68
Generally good value but mentioned a charge for cappuccino during breakfast.
Food and Beverage
9.23
Breakfast was excellent with a wide selection and high quality.
Overall Experience
9.3
Unforgettable experience with personal touches and a welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Stunning Views and Convenience
Experience breathtaking city and mountain views at Hilton Garden Inn Cusco, located in the heart of the historic city centre. Just steps away from Cusco's main square, indulge in the on-site restaurant, room service, and a 24-hour convenience store for all your needs.

Modern Amenities and Comfort
Relax in rooms filled with natural light and equipped with top-notch amenities including Neutrogena toiletries, a flat-screen TV, air conditioning, and a safety deposit box. Some rooms even boast a private terrace for a tranquil courtyard experience.

Exceptional Service and Location
With a 24-hour front desk and a gift shop, our attentive staff ensures your stay is seamless. Explore nearby attractions like La Merced Church and enjoy easy access to Alejandro Velasco Astete International Airport. Book now for an unforgettable stay at Hilton Garden Inn Cusco.

Important information:

All billing is in local currency at exchange rate of the Hotel.

Up to 2 children per room, age 12 and younger, eat free Breakfast when book Breakfast rate, Children ages 13 and over are considered adults for Bed and Breakfast rate and pay additional charge- Must book this rate to receive benefits. Full details at check-in.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 399 reviews
Cleanliness: 9.23
Service: 9.7
Location: 8.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.3
E
Erika • couple • gb
9
Quite nights and outstanding comfort
Pros:

Excellent facilities.
The room was comfortable, clean, bright, and spacious. Both the bathroom and shower were outstanding. Breakfast was exceptional. The hotel is located at the top of a hill—you do need to walk uphill, but it’s not too strenuous. If you prefer, you can take an Uber to Calle Heladeros; it’s less than a five-minute drive. We never felt unsafe walking at night. The view of the city is lovely, and there’s no traffic noise. We chose a king-size bed, and it was extremely comfortable.

Cons:

Nothing. Highly recommend.

2026-04-04 • via Nuitee
P
peter • couple • au
10
5 start experience
Pros:

Location was fantastic on top of hill. The room was comfortable with view and bed was cosy. The food in the restaurant was 5 star. We will be back very satisfied.

Cons:

Could not fault

2026-04-04 • via Nuitee
Y
YVONNE LIZBETH • extended_group • pe
10
MEJORAR EL SISTEMA DE CLIMATIZACION PARA UNA MEJOR ESTANCIA
Pros:

Todo el hotel muy bonito las instalaciones.

Cons:

Hubo un ruido del sistema de climatuzacion me parece no me dejo dormir bien

2026-04-04 • via Nuitee
M
Mariam • couple • ge
8
2026-03-30 • via Nuitee
J
Julien • solo_traveller • fr
7
2026-03-28 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-03-28 • via Nuitee
I
Ivan • solo_traveller • co
10
Volver
Pros:

La infraestructura… muy bonita y acogedora !!! La Sra que vende tours turísticos muy agradable !!!

Cons:

Ubicación pero la calidad del hotel hace que la experiencia sea muy agradable … repetiría a decir verdad

2026-03-28 • via Nuitee
J
Julien • solo_traveller • fr
7
2026-03-28 • via Nuitee
D
Diana • couple • co
10
Súper buena
Pros:

Todo nos gustó , especialmente la atención vino del personal

2026-03-28 • via Nuitee
R
Ronald • couple • pe
10
Pros:

Hermoso hotel, excelente staff y el desayuno buffet riquísimo.

2026-03-27 • via Nuitee
J
jose • family_with_children • co
10
Pros:

Es mejor que como lo describen

Cons:

Todo es bueno nada que cambiarle

2026-03-25 • via Nuitee
I
Iwona • couple • pl
10
2026-03-23 • via Nuitee
A
ARNALDO • family_with_children • br
9
Ok
2026-03-23 • via Nuitee
G
gloria • couple • pe
9
Más clara la informe
Pros:

Sus instalaviones

Cons:

Que cuando reservé, supuestamente incluía desayuno. Pero cuando llegué no estaba incluido

2026-03-22 • via Nuitee
L
li • couple • us
10
Pros:

The service was excellent, and all the staff spoke English. They also got our ice very quickly. The rooms and the hotel were very comfortable.

2026-03-20 • via Nuitee
A
Alix • couple • co
10
Pros:

Todo

Cons:

Ubicación

2026-03-19 • via Nuitee
F
Fang • extended_group • cn
10
在库斯科酒店是我们最好的家。
Pros:

早餐很好

Cons:

房间灯光有些差

2026-03-19 • via Nuitee
S
Sergio • extended_group • cr
10
2026-03-12 • via Nuitee
A
Alfredo • couple • de
10
Pros:

Muy buena atención, sobre todo recepción, Bar y Restaurant.

Cons:

Un desperfecto del televisor, que fué solucionado de inmediato.

2026-03-12 • via Nuitee
Y
Yc • extended_group • ma
9
2026-03-02 • via Nuitee