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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Spa/wellness center
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Currency exchange
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Daily housekeeping
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Shared lounge/TV area
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Minimarket on site
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Fruits
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Outdoor fireplace
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Pet bowls
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Pet basket
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Stunning Views and Convenience
Experience breathtaking city and mountain views at Hilton Garden Inn Cusco, located in the heart of the historic city centre. Just steps away from Cusco's main square, indulge in the on-site restaurant, room service, and a 24-hour convenience store for all your needs.
Modern Amenities and Comfort
Relax in rooms filled with natural light and equipped with top-notch amenities including Neutrogena toiletries, a flat-screen TV, air conditioning, and a safety deposit box. Some rooms even boast a private terrace for a tranquil courtyard experience.
Exceptional Service and Location
With a 24-hour front desk and a gift shop, our attentive staff ensures your stay is seamless. Explore nearby attractions like La Merced Church and enjoy easy access to Alejandro Velasco Astete International Airport. Book now for an unforgettable stay at Hilton Garden Inn Cusco.
All billing is in local currency at exchange rate of the Hotel.
Up to 2 children per room, age 12 and younger, eat free Breakfast when book Breakfast rate, Children ages 13 and over are considered adults for Bed and Breakfast rate and pay additional charge- Must book this rate to receive benefits. Full details at check-in.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
creo que la atención del personal de la cocina sobre todo por la. manana hizo la diferencia, tienen una señorita si mal no recuerdo se llama ARELI que deberían de reconocer su trabajo y la atención para con los huéspedes,( sin duda la calificaría en el tema de hospitalidad como la mejor colaboradora en mi estancia en peru( lima, Ica, cusco, aguas caliente).
la atención del equipo de recepción, muy por debajo de los estándares.
Sim
Sim
Gosto da rede Hilton, o hotel oferece quartos confortáveis, bom atendimento.
Tinha bebedouros, além de chá de coca e muña na área comum, um cuidado para quem está em processo de aclimatação à altitude de Cusco.
Tínhamos um passeio com saída às 3h40 da madrugada e, gentilmente, prepararam uma box breakfast para levarmos.
Distancia do centro histórico. Íamos caminhando até o centro, + - 20 minutos, e, na volta, optávamos pelo Uber.
A cama de casal poderia ser maior, e senti falta de ganchos para pendurar as toalhas. Além disso, a porta de correr do banheiro faz barulho, o que incomoda quem está dormindo.
Conforto do hotel e acomodação
Torneira da pia do banheiro vazando e ar condicionado muito barulhento
Acomodações excelentes, café da manhã perfeito - tem pães extraordinariamente gostosos, dignos de nota
Distância do centro da cidade
Hotel muy cómodo, especialmente cuando hay mucho que hacer en Cusco y sus alrededores, es muy grato llegar a un hotel cómodo, con habitaciones amplias y camas confortable.
Esta un poco mas retirado de las calles principales y hay una gran bajada para llegar a la plaza de Cusco.
El desayuno estuvo excelente
La tranquilidad y comodidad
Todas las noches pedimos cena a la habitacion y no hubo una noche en la que nos trajeran todo bien. La habitacion no tenia ventilacion, ni puerta ni ventana. Existia una puerta pero tenia el pomo quitado para evitar problemas segun dijeron en recepcion. Al haber moqueta hacia falta ventilar. El aire acondicionado era extremadamente ruidoso y el edificio al estar bajo tierra era muy frio.
Tudo maravilhoso, destaco a comida do restaurante e a presteza e simpatia dos funcionários! Hotel lindo!
Hotel lindo, aconchegante, funcionários muito prestativos e simpáticos. Comida do restaurante maravilhosa!
Buena ubicación y gran servicio
Había poco oxígeno en el Cusco
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