Hilton Garden Inn Cusco

Hotels
•
Hilton Garden Inn
9.1 (439 reviews)
Santa Ana - Av. Abancay (Ex Av. Apurimac) Nro 207 , Cusco , pe

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Location further from central Cusco
Extra charge for cappuccino

Categories

Cleanliness
9.23
Rooms were clean and spacious with a spotless room mentioned.
Service
9.7
Staff were outstanding, friendly, and attentive throughout the stay.
Location
8.24
A little further from central Cusco than desired, but peaceful with great views.
Room Quality
9.19
Rooms were modern, comfortable, and well-equipped.
Amenities
9.22
All expected amenities were provided, with additional thoughtful gestures noted.
Value for Money
8.68
Generally good value but mentioned a charge for cappuccino during breakfast.
Food and Beverage
9.23
Breakfast was excellent with a wide selection and high quality.
Overall Experience
9.3
Unforgettable experience with personal touches and a welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Stunning Views and Convenience
Experience breathtaking city and mountain views at Hilton Garden Inn Cusco, located in the heart of the historic city centre. Just steps away from Cusco's main square, indulge in the on-site restaurant, room service, and a 24-hour convenience store for all your needs.

Modern Amenities and Comfort
Relax in rooms filled with natural light and equipped with top-notch amenities including Neutrogena toiletries, a flat-screen TV, air conditioning, and a safety deposit box. Some rooms even boast a private terrace for a tranquil courtyard experience.

Exceptional Service and Location
With a 24-hour front desk and a gift shop, our attentive staff ensures your stay is seamless. Explore nearby attractions like La Merced Church and enjoy easy access to Alejandro Velasco Astete International Airport. Book now for an unforgettable stay at Hilton Garden Inn Cusco.

Important information:

All billing is in local currency at exchange rate of the Hotel.

Up to 2 children per room, age 12 and younger, eat free Breakfast when book Breakfast rate, Children ages 13 and over are considered adults for Bed and Breakfast rate and pay additional charge- Must book this rate to receive benefits. Full details at check-in.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 439 reviews
Cleanliness: 9.23
Service: 9.7
Location: 8.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.3
D
Dr. Alfredo • couple • us
10
2026-04-30 • via Nuitee
A
Abbie • couple • gb
10
Pros:

Great hotel view of the city and courtyard. Very spacious and clean. Staff were always helpful

Cons:

The location is at the top of a hill.

2026-04-30 • via Nuitee
T
Tzidony • couple • il
10
Pros:

הכללל היה פשוט מושלם כמו חלום

Cons:

במיקום קצת מרוחק מהמרכז אבל סביר

2026-04-28 • via Nuitee
A
Alvaro • solo_traveller • ec
5
Pros:

Not much

2026-04-28 • via Nuitee
M
Manfred • couple • de
10
Wir waren rundum zufrieden!
Pros:

Sehr angenehmes Hotel mit allem Komfort, schönem Innenhof und gutem Restaurant. Preise nicht überteuert. In dem Trubel von Cusco ist das Hilton Garden Inn ein total angenehmer Rückzugsort. Schön große Zimmer (wir hatten 2 verschiedene, besuchten dazwischen das Heilige Tal und Machu Pichu) mit Blick über die Stadt sowie hervorragendes Frühstück.

Cons:

Nichts. Und wir wussten ja, dass der Weg in die Stadt gut 10 Minuten dauert und der Rückweg ziemlich steil ist.

2026-04-28 • via Nuitee
D
Dumlao • solo_traveller • gb
10
Pleasant stay
Pros:

Arrived to a clean room. And importantly, to feel cared by the hotel staff. Thank you for the sweetest cake surprise for my birthday. It was the warmest greeting away from home.

2026-04-28 • via Nuitee
R
Richard • couple • au
9
2026-04-27 • via Nuitee
E
Estivaliz • couple • pe
10
Te va a encantar
Pros:

Me engrieron como una princesa. Fui x el fin de semana de mi cumpleaños.

Cons:

Todo me gusta

2026-04-27 • via Nuitee
D
Dr. Alfredo • couple • us
8
2026-04-22 • via Nuitee
R
Roger • couple • pe
5
Mmm creo que no lo vale…
Pros:

Las instalaciones son muy bonitas

Cons:

No hay nadie que te ayude con las maletas al bajar del transporte. Solo gente mirando.

2026-04-21 • via Nuitee
K
Kay • solo_traveller • us
10
Wonderful stay
Pros:

The front lobby workers were so nice and helpful to me, especially Laura, she helped me a lot with my needs on store my luggage before checking. The breakfast was wonderful with nice environment. The bed was so comfortable. I would totally recommend it

Cons:

No

2026-04-21 • via Nuitee
C
Charles • solo_traveller • gb
10
Pros:

excellent hotel. Great service. Lovely room. Superb service

2026-04-20 • via Nuitee
B
Berti • solo_traveller • br
10
Conforto, cuidado, gentileza! Nos sentimos acolhidos!
Pros:

Vivemos uma experiência de hospedagem incrível! Os atendentes são muito atenciosos e dedicados, desde a recepção, ao suporte provado assim como todos no café da manhã! Super recomendo Hilton para uma excelente estada em Cusco.

2026-04-19 • via Nuitee
M
Marianne Lotte • solo_traveller • ch
5
Bitte stellen sie diese Bewerung nicht wieder mitten hinein sondern zu den aktuellen.
Pros:

Die Lage ist super. Sehr schöner Innenhof der zum verweilen einladen würde jedoch lieber nicht benutzt werden sollte. Keine Bedienung. Wollte nach dem Frühstück noch einen Cappucino trinken an der Sonne. War nicht möglich. Restaurant, da wird man beinahe rausgeworfen, schliesst um 10.00.

Cons:

Restaurant essen nicht wirklich gut. Etwas zu wechseln im Menu nicht möglich.

2026-04-16 • via Nuitee
K
Kamel • solo_traveller • fr
9
Excellent séjour dans un hotel charmant
Pros:

Le personnel est au petit soin , sympa et souriant .
Le charme de l'hotel
Le thé de bienvenue dans le hall principal
La propreté de l'hotel
Sa proximité de la plaza del arma.
Un petit dejeuner complet et bon

Cons:

Remonter de la plaza del arma a l'hôtel c'est physique pour les enfants avec l'altitude. (Mais le taxi n'est pas cher pour remonter donc ça reste très bien).

2026-04-15 • via Nuitee
F
Frank • couple • de
9
Cons:

Sehr lange Wartezeiten im Restaurant.Das Personal war zuvorkommend und bemüht und sehr freundlich konnten aber an der Situation auch nichts ändern.Das Restaurant war nur màßig besetzt!

2026-04-12 • via Nuitee
L
Liz • solo_traveller • py
9
Pros:

Muy bueno

2026-04-11 • via Nuitee
S
Sanchez • couple • sv
7
2026-04-09 • via Nuitee
R
Rachel • extended_group • tt
9
Pros:

Great shower, beds and pillows. Breakfast and dinner were very tasty. Staff were warm and helpful.

Cons:

A little more lighting in the room.

2026-04-07 • via Nuitee
E
Enrique • solo_traveller • pe
10
2026-04-06 • via Nuitee