Hilton Garden Inn Cusco

Hotels
Hilton Garden Inn
9.1 (526 reviews)
Santa Ana - Av. Abancay (Ex Av. Apurimac) Nro 207 , Cusco , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Location further from central Cusco
Extra charge for cappuccino

Categories

Cleanliness
9.23
Rooms were clean and spacious with a spotless room mentioned.
Service
9.7
Staff were outstanding, friendly, and attentive throughout the stay.
Location
8.24
A little further from central Cusco than desired, but peaceful with great views.
Room Quality
9.19
Rooms were modern, comfortable, and well-equipped.
Amenities
9.22
All expected amenities were provided, with additional thoughtful gestures noted.
Value for Money
8.68
Generally good value but mentioned a charge for cappuccino during breakfast.
Food and Beverage
9.23
Breakfast was excellent with a wide selection and high quality.
Overall Experience
9.3
Unforgettable experience with personal touches and a welcoming atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Stunning Views and Convenience
Experience breathtaking city and mountain views at Hilton Garden Inn Cusco, located in the heart of the historic city centre. Just steps away from Cusco's main square, indulge in the on-site restaurant, room service, and a 24-hour convenience store for all your needs.

Modern Amenities and Comfort
Relax in rooms filled with natural light and equipped with top-notch amenities including Neutrogena toiletries, a flat-screen TV, air conditioning, and a safety deposit box. Some rooms even boast a private terrace for a tranquil courtyard experience.

Exceptional Service and Location
With a 24-hour front desk and a gift shop, our attentive staff ensures your stay is seamless. Explore nearby attractions like La Merced Church and enjoy easy access to Alejandro Velasco Astete International Airport. Book now for an unforgettable stay at Hilton Garden Inn Cusco.

Important information:

All billing is in local currency at exchange rate of the Hotel.

Up to 2 children per room, age 12 and younger, eat free Breakfast when book Breakfast rate, Children ages 13 and over are considered adults for Bed and Breakfast rate and pay additional charge- Must book this rate to receive benefits. Full details at check-in.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IGV), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 526 reviews
Cleanliness: 9.23
Service: 9.7
Location: 8.24
Room Quality: 9.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9.3
A
Adali couple mx
10
Exactly what I need
Pros:

The rooms

Cons:

The
Location

2026-08-29 via Nuitee
T
tasslee57 Friends getaway Kuala Lumpur, Wilayah Persekutuan
10
Highly recommended hotel in cusco.
Pros:

A beautiful and quiet place overlooking the city. The staff were very friendly and check-in was swift. The room is spacious and bright and the toilet is very clean. The bed is super comfortable and the breakfast was excellent. The hotel to downtown Cusco by taxi was not that far and still a place that is worth staying. The staff are attentive and its highly recommended. I enjoyed my stay.

2026-08-28 via Tripadvisor
J
JIAQUAN couple ca
10
2026-08-28 via Nuitee
P
P6321BMkristenh Family
10
Great overnight stay
Pros:

We stayed here for one night after our trek in Machu Picchu and it was lovely. The staff were wonderful, and we were treated extremely well as Hilton Gold members. Everything was spotless in the room, it was quiet and comfortable. The breakfast was the best we had during our time in Peru.

2026-08-23 via Tripadvisor
J
Jose solo_traveller es
8
2026-08-23 via Nuitee
P
Paula couple gb
9
Good hotel,easy access to all the main sites.
Pros:

Breakfast was good with lots of choices. Staff were very friendly and gave me the chance to practise my Spanish! Room was comfortable and very clean. Location was good.

Cons:

Steep walk for 30 minutes to get back from central town. Uber takes 5 minutes and is very cheap so that was good.

2026-08-21 via Nuitee
J
JAVIER extended_group pe
10
Nos sentimos como en casa y en familia
Pros:

En este viaje a Cuzco con mi familia agradezco la amabilidad y atención de todo el personal, en especial a Larry (técnico) por estar pendiente de nuestra habitación; a Fredy (encargado de limpieza de la habitación) ;y a Analy, y a todo el equipo de la cocina por preocuparse en tener un buen momento en el desayuno, en el cual tuvimos el privilegio de escuchar un acompañamiento con arpa espectacular. Además, recalcar a las señoras con sus productos artesanales dentro del hotel por dar buen precio y calidad, sin dejar de lado a la alpaquita Luchito. En este viaje que lo hicimos con auto el hotel nos dio las facilidades para un aparcamiento adecuado. En general una buena experiencia y estadía 100% recomendable.

Cons:

Estar pocos dias, en la siguiente oportunidad nos quedaremos más tiempo.

2026-08-21 via Nuitee
D
Diaz Heredia couple pe
10
2026-08-19 via Nuitee
A
Alberto couple es
9
Optimo
Pros:

El servicio y en particular los barmen Naun y Victor. Excelente atención y cócteles.

Cons:

Las almohadas podrian ser mas duras y el aire acondicionado muy ruidodo.

2026-08-18 via Nuitee
M
Matteo solo_traveller it
10
Pros:

In generale tutto. Risulta forse un po' distante da plaza de armas e con una salita non indifferente per arrivarci (taxi ampiamente disponibili e a prezzo contenuto)

Cons:

Colazione non inclusa nella tariffa (nessuna sorpresa, era debitamente specificato alla prenotazione)

2026-08-17 via Nuitee
M
mathieu couple fr
6
I would not return
Pros:

Room was fine and location ok

Cons:

The quality of the food served is poor and price overall for the bedroom is rather expensive for the pior quality of the food and staff at the Front Desk…

2026-08-13 via Nuitee
N
Norma solo_traveller nz
10
Pros:

All of the above but especially the friendly efficient staff

Cons:

That i couldn't stay longer

2026-08-11 via Nuitee
V
virgiia extended_group fr
9
SUPER
Pros:

Petit déjeuner exceptionnel , très bon.
Belle vu de la chambre
L' hôtel est très beau
Le personnel très pro et gentil

Cons:

un peu loin de centre ville , faut monter pour arriver à l 'hôtel à 3600 m en fin de journée ou après un dîner pas facile.
Après les taxis ne sont pas chères, donc pas un handicap

2026-08-06 via Nuitee
C
Charles couple gb
9
2026-08-06 via Nuitee
A
Andrea family_with_children co
10
Pros:

Hotel muy bonito, instalaciones muy buenas, desayuno delicioso y personal muy amable

Cons:

Las camas eran un poquito pequeñas

2026-08-03 via Nuitee
G
Gabriela solo_traveller cr
10
Pros:

Las instalaciones, la amabilidad de su personal, todo estaba muy limpio y la comida deliciosa

2026-08-02 via Nuitee
G
Gabriela solo_traveller cr
10
Pros:

La comodidad de las habitaciones, la amabilidad de su personal y la comida exquisita

2026-08-02 via Nuitee
D
Daria solo_traveller br
9
Will come back again.
Pros:

Great hotel, very comfortable rooms. Excellent breakfast.
I really liked that they have self-service la under y, saved us money and time.

Cons:

Location is not ideal. Although the view is beautiful, it is very high up the hill. Hard to walk due to altitude. With kids we could come down but had to take Uber up.

2026-07-25 via Nuitee
D
Daria family_with_children br
9
2026-07-25 via Nuitee
R
Rafael family_with_children pe
10
Excelentes instalaciones, el personal muy atento y cálido
Pros:

Las instalaciones estuvieron fenomenales, lindo hotel

Cons:

esta lejos de la plaza, pero cerca de la salida de cuzco hacia urubamba, estoy acostumbrado a salir de mi hotel y caminar en cuzco

2026-07-24 via Nuitee