Casa Esmeralda by Katari

Hotels
9.4 (1241 reviews)
Pasaje Esmeralda, 160 , Cusco , pe

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues in specific areas
Some rooms not having windows

Categories

Cleanliness
8.43
Several reviews noted cleanliness issues; thus, score adjusted down slightly.
Service
9.9
Exceptional service mentioned multiple times, including praises for staff's attentiveness.
Location
9.44
Reviews confirmed good location, close to necessary transport, albeit not in the tourist center.
Room Quality
9.39
Rooms praised for comfort and aesthetics; minor complaints about some specifications.
Amenities
9.42
Amenities positively noted, with breakfast and tea service highlighted.
Value for Money
9.38
Overall good value; however, minor complaints on room quality slightly affect this score.
Food and Beverage
9.43
Breakfast received high praise, reflecting positively on food quality.
Overall Experience
9.8
Overall stay described as spectacular, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:33

Property Description

Luxurious Accommodation in the Heart of Cusco

Comfort and Convenience: Casa Esmeralda by Katari boasts a 24-hour front desk, concierge service, and private parking for a hassle-free stay. Each room features modern amenities such as a flat-screen TV, safety deposit box, and free WiFi.

Scenic Views and Relaxation: Guests can unwind on the sun terrace or enjoy city views from select rooms. The property's garden provides a peaceful retreat in the bustling city center.

Gourmet Dining Experience: Start your day with a delicious breakfast buffet or choose from à la carte options. The hotel's prime location offers easy access to popular attractions like La Merced Church and San Pedro Train Station.

Experience the beauty of Cusco at Casa Esmeralda by Katari - book your stay now for an unforgettable getaway!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1241 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
R
Roxana • solo_traveller • cl
10
Cons:

La ubicación

2026-07-17 • via Nuitee
U
Ursula • solo_traveller • pe
10
EXCELENTE
Pros:

Personal super atento. Desayuno muy bueno, Habitaciones muy comodas.

2026-07-17 • via Nuitee
U
Ursula • extended_group • pe
10
Excelente alojamiento.
Pros:

Personal super atento. Desayuno muy bueno, Habitaciones muy comodas.

2026-07-17 • via Nuitee
A
Agustín • extended_group • au
9
Muy buena estadia
Pros:

Todo muy bien

Cons:

La ubicacion podria ser mejor, NO es un problema

2026-07-15 • via Nuitee
L
Lucia • solo_traveller • ar
8
2026-07-15 • via Nuitee
J
Julian • couple • co
7
Pros:

La atención en la recepción, hubo claridad y amabilidad, el hotel es lindo.

Cons:

La ubicación del hotel no es la mejor, los lugares circundantes, no generan confianza para caminar por el sector

2026-07-13 • via Nuitee
S
Siham • solo_traveller • nl
9
Erg fijn hotel!
Pros:

Erg fijne hotel met een prachtig uitzicht over de stad. Het personeel is erg vriendelijk!

2026-07-11 • via Nuitee
A
Amanda • couple • br
6
Apartamento sem janela ou frigobar.
Pros:

Funcionárias

Cons:

Localização e limpeza

2026-07-10 • via Nuitee
J
Juan • solo_traveller • us
10
Great place to stay 👌
Pros:

Customer service was excellent

Cons:

None

2026-07-07 • via Nuitee
N
Ninapayta • solo_traveller • pe
1
ABRIERON MI CUARTO Y ROBARON
Pros:

Nada

Cons:

ROBARON DENTRO DEL CUARTO QUE PEDIMOS Y NADIE SE HIZO RESPONSABLE. NO HAY CAMARAS NO TE DAN NADA

2026-07-07 • via Nuitee
L
loureiro de brito-leduc • solo_traveller • fr
8
Pros:

Boissons chaudes à disposition
Bien équipé et confortable

Cons:

Chambre très petite, emplacement un peu excentré

2026-07-05 • via Nuitee
D
Deena • solo_traveller • gb
10
Had such a peaceful time here and wish I could stay for longer
Pros:

The dreamiest stay. From the entrance to the rooms and the breakfast, everything was beautiful

Cons:

Nothing I didn’t like

2026-07-05 • via Nuitee
S
Savannah • couple • us
5
Pros:

The breakfast was made to order and delicious! The staff were kind and helpful. Walk to town was 10-15 minutes.

Cons:

Our room didn’t have a window (and we didn’t know this before) -felt hard to breathe. Location is in strange spot.

2026-07-05 • via Nuitee
C
Cléri Ines Finardi • family_with_children • br
9
2026-07-05 • via Nuitee
R
Robert • solo_traveller • us
10
Very nice staff and great location. Room was a bit small and we were surprised that the hotel didn’t have any bottled dr
Pros:

Clean, and nice location.

Cons:

Didn’t offer or have any drinking water in our rooms.

2026-07-01 • via Nuitee
I
Ilse • couple • nl
9
Fijn hotel op ongeveer een kwartier lopen van het oude centrum van Cusco. Hele rustige wijk.
Pros:

Ruime kamers en een fijne badkamer. Heel vriendelijk personeel.

Cons:

De kamers waren wel warm

2026-06-30 • via Nuitee
L
Leonardo • couple • br
10
Pros:

Gostei no ambiente ser diferente do tradicional. Ótimos quartos e ambiente do café da manhã

2026-06-29 • via Nuitee
M
Moiz • extended_group • ca
8
Good value
Pros:

Very welcoming staff and clean facilities

Cons:

Only draw back was that our room didn’t have a bathroom door, it was open concept which wasn’t ideal.

2026-06-21 • via Nuitee
G
Gabriel • couple • br
9
2026-06-21 • via Nuitee
G
Gavin • solo_traveller • ie
9
Pros:

Staff were very friendly. I made the mistake of booking one night instead of two. There were zero issues in sorting out an extra night. The staff were super helpful. Breakfast was also prepared expertly by the chef

2026-06-20 • via Nuitee