Casa Esmeralda by Katari

Hotels
9.4 (1120 reviews)
Pasaje Esmeralda, 160 , Cusco , pe

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues in specific areas
Some rooms not having windows

Categories

Cleanliness
8.43
Several reviews noted cleanliness issues; thus, score adjusted down slightly.
Service
9.9
Exceptional service mentioned multiple times, including praises for staff's attentiveness.
Location
9.44
Reviews confirmed good location, close to necessary transport, albeit not in the tourist center.
Room Quality
9.39
Rooms praised for comfort and aesthetics; minor complaints about some specifications.
Amenities
9.42
Amenities positively noted, with breakfast and tea service highlighted.
Value for Money
9.38
Overall good value; however, minor complaints on room quality slightly affect this score.
Food and Beverage
9.43
Breakfast received high praise, reflecting positively on food quality.
Overall Experience
9.8
Overall stay described as spectacular, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:33

Property Description

Luxurious Accommodation in the Heart of Cusco

Comfort and Convenience: Casa Esmeralda by Katari boasts a 24-hour front desk, concierge service, and private parking for a hassle-free stay. Each room features modern amenities such as a flat-screen TV, safety deposit box, and free WiFi.

Scenic Views and Relaxation: Guests can unwind on the sun terrace or enjoy city views from select rooms. The property's garden provides a peaceful retreat in the bustling city center.

Gourmet Dining Experience: Start your day with a delicious breakfast buffet or choose from à la carte options. The hotel's prime location offers easy access to popular attractions like La Merced Church and San Pedro Train Station.

Experience the beauty of Cusco at Casa Esmeralda by Katari - book your stay now for an unforgettable getaway!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1120 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
J
Jose • family_with_children • pe
10
Pros:

La vista de la habitación y el tamaño

Cons:

La ubicación

2026-03-14 • via Nuitee
M
Molly • couple • au
10
Perfect place to relax
Pros:

Amazing breakfast, comfortable room, helpful staff, quiet and peaceful

Cons:

Location is a bit out of the way but still walkable

2026-03-13 • via Nuitee
B
Blanca • couple • es
9
Estancia recomendada
Pros:

Es una casa recientemente reformada y está decorada con buen gusto. El desayuno es bastante completo y, además, uno de los días teníamos una actividad antes de que comenzara el servicio, por lo que nos prepararon una bolsa con desayuno para llevar, lo cual fue un detalle muy de agradecer.
La cama era cómoda y el baño estaba limpio. Además, había una zona donde podías tomar té de coca de manera gratuita siempre que quisieras.
En cuanto a la ubicación, se encontraba dentro de una especie de urbanización y a unos 10 minutos de la plaza principal.

Cons:

Por decir algo, la habitación era bastante pequeña.

2026-03-13 • via Nuitee
E
Emil • family_with_children • de
10
2026-03-09 • via Nuitee
S
SILVIA • family_with_children • mx
10
2026-03-09 • via Nuitee
G
Gerson Martin • couple • ar
10
Pros:

Excelente lugar para hospedarse, limpio, personal amable, el desayuno te lo preparan en el momento y es muy rico. Volvería sin dudas.

2026-03-06 • via Nuitee
A
Andrea • couple • gt
9
Pros:

Todo súper en nuestra estadía.

Cons:

Todo bien.

2026-03-05 • via Nuitee
F
Felipe • family_with_children • br
8
Pros:

Bom custo benefício

Cons:

sem comentários

2026-02-28 • via Nuitee
K
Krisztina • couple • dk
10
2026-02-28 • via Nuitee
H
Hendra • family_with_children • us
10
2026-02-26 • via Nuitee
A
Agustin • extended_group • cl
10
Muchas gracias al personal sobretodo a Flor de la recepción por hacer de nuestra estadia un completo agrado de comienzo
Pros:

Todo

Cons:

Nada

2026-02-26 • via Nuitee
Ábris • extended_group • hu
9
Pros:

Coming to this place was very refreshing. The room was very clean, and also very stylish.

Cons:

Unfortunately the WiFi did not reach our room.

2026-02-24 • via Nuitee
L
Lukas • couple • cl
10
Comodidad y buena disposición
Pros:

La atencion.

Cons:

Nada

2026-02-24 • via Nuitee
A
angela • couple • uy
10
Volvería cada vez que pudiese
Pros:

El personal muy amable, cordial, siempre atentas a nuestras necesidades e inquietudes.

Cons:

No era muy fácil llegar

2026-02-24 • via Nuitee
H
Hendra • family_with_children • us
10
2026-02-23 • via Nuitee
I
Isabela • couple • br
8
Boa estadia para uma viagem curta a Cusco
Pros:

Muito bem localizado, com o centro histórico e supermercados bem próximos. Lugar limpo e confortável.

Cons:

O Wi-Fi muitas vezes não pegava, o que dificultava muito o uso do celular, atrapalhando a comunicação com guias dos passeios e outras pessoas.

2026-02-22 • via Nuitee
L
Luis • couple • pe
10
Un gran estadia.....
Pros:

Las instalaciones eran estupendas, la atención de la anfitriona y las chicas de la cafetería fueron insuperables, agradecemos la exelente ate con y esperamos regresar el próximo año.

Cons:

Estaba un poco alejado del centro

2026-02-22 • via Nuitee
T
Tania Elybell • family_with_children • pe
10
Pros:

Un lugar muy bonito cerca de todo

2026-02-22 • via Nuitee
D
Daniel Mauricio • couple • co
10
2026-02-15 • via Nuitee
A
Andrei • solo_traveller • ro
10
Pros:

Room exactly as described, breakfast was ok, and the personal was lovely. Thank you!

2026-02-14 • via Nuitee