Casa Esmeralda by Katari

Hotels
9.4 (1282 reviews)
Pasaje Esmeralda, 160 , Cusco , PE

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues in specific areas
Some rooms not having windows

Categories

Cleanliness
8.43
Several reviews noted cleanliness issues; thus, score adjusted down slightly.
Service
9.9
Exceptional service mentioned multiple times, including praises for staff's attentiveness.
Location
9.44
Reviews confirmed good location, close to necessary transport, albeit not in the tourist center.
Room Quality
9.39
Rooms praised for comfort and aesthetics; minor complaints about some specifications.
Amenities
9.42
Amenities positively noted, with breakfast and tea service highlighted.
Value for Money
9.38
Overall good value; however, minor complaints on room quality slightly affect this score.
Food and Beverage
9.43
Breakfast received high praise, reflecting positively on food quality.
Overall Experience
9.8
Overall stay described as spectacular, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:33

Property Description

Luxurious Accommodation in the Heart of Cusco

Comfort and Convenience: Casa Esmeralda by Katari boasts a 24-hour front desk, concierge service, and private parking for a hassle-free stay. Each room features modern amenities such as a flat-screen TV, safety deposit box, and free WiFi.

Scenic Views and Relaxation: Guests can unwind on the sun terrace or enjoy city views from select rooms. The property's garden provides a peaceful retreat in the bustling city center.

Gourmet Dining Experience: Start your day with a delicious breakfast buffet or choose from à la carte options. The hotel's prime location offers easy access to popular attractions like La Merced Church and San Pedro Train Station.

Experience the beauty of Cusco at Casa Esmeralda by Katari - book your stay now for an unforgettable getaway!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Location

Guest Reviews

9.4
Based on 1282 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
A
Aleksandra • solo_traveller • pl
10
Pros:

Bardzo fajny hotel blisko centrum.

2026-09-19 • via Nuitee
A
Aaron • solo_traveller • pe
9
Excelente atención del personal
Pros:

El personal es muy atento y amable, el hotel es muy silencioso y se siente muy tranquilo para descansar. También muy limpio

Cons:

El desayuno puede ofrecer más proteína. El servicio de lavandería no se incluye en la factura del hotel. No hay muchos sitios para cenar cerca, por lo que hay que pedir delivery.

2026-09-14 • via Nuitee
D
DENISE • solo_traveller • br
9
Pros:

O atendimento foi muito acolhedor, café da manhã maravilhoso, acomodações da casa de uso como são muito agradáveis, localização muito boa, em local silencioso, possui estacionamento, gostamos muito de nos hospedar.

2026-09-14 • via Nuitee
T
Tennyson • family_with_children • br
5
2026-09-12 • via Nuitee
T
Tennyson • couple • br
5
2026-09-12 • via Nuitee
S
Samuel • couple • us
10
Wonderful
Pros:

Daily breakfast and prompt front desk service

2026-09-11 • via Nuitee
L
Lorenzo Javier • couple • es
10
Pros:

Instalaciones muy bonitas y cómodas, el desayuno es estupendo y el personal super agradable y atento. La limpieza es muy buena y las camas amplias y muy cómodas. Te ofrecen servicio de lavandería. La ubicación es estupenda.

2026-09-11 • via Nuitee
F
Fabian • couple • cl
10
2026-09-10 • via Nuitee
J
Júlia • couple • br
2
2026-09-08 • via Nuitee
M
Marine • solo_traveller • fr
10
Pros:

Meilleur hôtel qu'on ait fait à Cuzco. Le personnel est aux petits soins, on nous demande chaque soir ce qu'on veut manger le lendemain pour le petit dejeuner qui est excellent.
Les paniers repas si on vient à partir tôt sont faits en temps et en heure.
L'hôtel est très beau et les chambres très propres.
Je recommande.

Cons:

La literie peut peut-être être améliorée mais dans l'ensemble excellent hôtel..

2026-09-06 • via Nuitee
E
Eleanna • couple • gr
8
2026-09-01 • via Nuitee
T
Tomasz • solo_traveller • pl
7
Pros:

Hotel niby blisko centrum historycznego Cuzco ale w części nieco oddzielonej od miasta zamkniętą ulicą co jest zarówno atutem jak i wadą, mieliśmy problemy ze znalezieniem hotelu po długiej podróży. Personel bardzo pomocny, śniadania do wyboru dzień wcześniej z krótkiej karty. Pokoje posiadają już ślady zużytych wymagają odświeżenia ale codziennie ogólnie sprzątanie. Generalnie hoteli w Perunie nie można oceniać według europejskich przyzwyczajeń.

Cons:

Następnym razem wybrałbym hotel w ścisłymi centrum historycznym Cuzco, ale to dla jednych wada a dla innych zaleta.

2026-08-29 • via Nuitee
M
Megan • couple • us
10
We loved this hotel and would stay here again!
Pros:

The front desk staff was extremely helpful and responsive to any questions we had while we were there. We also loved that breakfast was included with options to choose from.

2026-08-29 • via Nuitee
D
Daniel • family_with_children • pl
9
2026-08-29 • via Nuitee
J
Javi • couple • es
10
2026-08-28 • via Nuitee
E
Eleanna • solo_traveller • gr
10
2026-08-27 • via Nuitee
C
CHRISTIAN • solo_traveller • es
9
2026-08-26 • via Nuitee
F
Francesco • couple • it
8
2026-08-25 • via Nuitee
J
Javi • couple • es
10
Total recomendación
Pros:

Magnífico alojamiento. Todo el personal está pendiente de ti, tienen muchas comodidades, tales como lavandería, estación de té y café, desayuno a la carta o en box-lunch para el caso de excursiones….

En cuanto a las habitaciones, limpieza magnífica y diaria.

Personal muy atento y amable.

Ubicación perfecta para ir caminando al centro en 10 minutos o coger taxi por apenas 10 soles (2 euros aproximadamente).

Muy recomendable

2026-08-24 • via Nuitee
E
Eléonore • couple • fr
10
Jolie et confortable demeure à Cusco
Pros:

Le confort de la chambre, le petit déjeuner et le thé/café/feuilles de coca à disposition!

2026-08-23 • via Nuitee