Casa Esmeralda by Katari

Hotels
9.4 (1270 reviews)
Pasaje Esmeralda, 160 , Cusco , pe

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues in specific areas
Some rooms not having windows

Categories

Cleanliness
8.43
Several reviews noted cleanliness issues; thus, score adjusted down slightly.
Service
9.9
Exceptional service mentioned multiple times, including praises for staff's attentiveness.
Location
9.44
Reviews confirmed good location, close to necessary transport, albeit not in the tourist center.
Room Quality
9.39
Rooms praised for comfort and aesthetics; minor complaints about some specifications.
Amenities
9.42
Amenities positively noted, with breakfast and tea service highlighted.
Value for Money
9.38
Overall good value; however, minor complaints on room quality slightly affect this score.
Food and Beverage
9.43
Breakfast received high praise, reflecting positively on food quality.
Overall Experience
9.8
Overall stay described as spectacular, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:33

Property Description

Luxurious Accommodation in the Heart of Cusco

Comfort and Convenience: Casa Esmeralda by Katari boasts a 24-hour front desk, concierge service, and private parking for a hassle-free stay. Each room features modern amenities such as a flat-screen TV, safety deposit box, and free WiFi.

Scenic Views and Relaxation: Guests can unwind on the sun terrace or enjoy city views from select rooms. The property's garden provides a peaceful retreat in the bustling city center.

Gourmet Dining Experience: Start your day with a delicious breakfast buffet or choose from à la carte options. The hotel's prime location offers easy access to popular attractions like La Merced Church and San Pedro Train Station.

Experience the beauty of Cusco at Casa Esmeralda by Katari - book your stay now for an unforgettable getaway!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Location

Guest Reviews

9.4
Based on 1270 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
T
Tomasz solo_traveller pl
7
Pros:

Hotel niby blisko centrum historycznego Cuzco ale w części nieco oddzielonej od miasta zamkniętą ulicą co jest zarówno atutem jak i wadą, mieliśmy problemy ze znalezieniem hotelu po długiej podróży. Personel bardzo pomocny, śniadania do wyboru dzień wcześniej z krótkiej karty. Pokoje posiadają już ślady zużytych wymagają odświeżenia ale codziennie ogólnie sprzątanie. Generalnie hoteli w Perunie nie można oceniać według europejskich przyzwyczajeń.

Cons:

Następnym razem wybrałbym hotel w ścisłymi centrum historycznym Cuzco, ale to dla jednych wada a dla innych zaleta.

2026-08-29 via Nuitee
M
Megan couple us
10
We loved this hotel and would stay here again!
Pros:

The front desk staff was extremely helpful and responsive to any questions we had while we were there. We also loved that breakfast was included with options to choose from.

2026-08-29 via Nuitee
D
Daniel family_with_children pl
9
2026-08-29 via Nuitee
J
Javi couple es
10
2026-08-28 via Nuitee
E
Eleanna solo_traveller gr
10
2026-08-27 via Nuitee
C
CHRISTIAN solo_traveller es
9
2026-08-26 via Nuitee
F
Francesco couple it
8
2026-08-25 via Nuitee
J
Javi couple es
10
Total recomendación
Pros:

Magnífico alojamiento. Todo el personal está pendiente de ti, tienen muchas comodidades, tales como lavandería, estación de té y café, desayuno a la carta o en box-lunch para el caso de excursiones….

En cuanto a las habitaciones, limpieza magnífica y diaria.

Personal muy atento y amable.

Ubicación perfecta para ir caminando al centro en 10 minutos o coger taxi por apenas 10 soles (2 euros aproximadamente).

Muy recomendable

2026-08-24 via Nuitee
E
Eléonore couple fr
10
Jolie et confortable demeure à Cusco
Pros:

Le confort de la chambre, le petit déjeuner et le thé/café/feuilles de coca à disposition!

2026-08-23 via Nuitee
Δημήτρης couple gr
10
2026-08-23 via Nuitee
H
Han Yu solo_traveller tw
10
2026-08-19 via Nuitee
M
Mattia solo_traveller it
10
Ottimo soggiorno
Pros:

Urpi, Miriam e Diana sono state fantastiche. Ci hanno aiutato con un problema relativo al transfer e soddisfatto successivamente ogni nostra richiesta (lavanderia, box colazione, phone). Colazione di qualità!

Cons:

Nulla, posizione non centralissima

2026-08-18 via Nuitee
D
Deyres solo_traveller fr
10
Je recommande !!
Pros:

L'ensemble de l'établissement est parfait. Le petit déjeuner est copieux. La proximité du centre historique ( 15-20 minutes à pied) laisse l'opportunité de ne pas prendre les transports ou un taxi. Les réceptionnistes sont d'une grande gentillesse, disponibles et répondent rapidement aux demandes,

2026-08-15 via Nuitee
E
Eve couple gb
8
Overall great stay, good value for money and fabulous breakfast with friendly staff
Pros:

Spacious room, spotless, hot and powerful showers, coca tea and other kinds of tea available. Breakfast was delicious- we didn’t catch the lady’s name who cooked for us but she was incredibly kind and accomodating for my severe peanut allergy

Cons:

Location is a little out of the way, radiator didn’t work so was quite cold but used the extra blanket provided

2026-08-15 via Nuitee
E
Edgar couple co
10
2026-08-14 via Nuitee
C
Camila couple br
10
2026-08-13 via Nuitee
M
MAGALI family_with_children fr
10
Bon rapport qualité prix
Pros:

L’établissement est dans un passage donc une ruelle calme. L’établissement est un peu excentré de la place des armes mais tout se fait bien à pied.
Bon établissement avec une belle décoration un patio sur lequel on a une vue au petit déjeuner.
À conseiller quand on veut visiter Cusco

Cons:

Ras

2026-08-13 via Nuitee
G
Giada couple it
9
Pros:

Struttura in ottima posizione. Camera pulita.

2026-08-12 via Nuitee
A
Andres solo_traveller ar
7
Pros:

Lo mejor, la atención del personal. Muy amables

Cons:

Fui a habitación premium era bastante pequeña y el baño no tenia bidet.
Las almohadas muy básicas. Las toallas bastante modestas.
El desayuno correcto pero no es de consumo libre.

El servicio de limpieza de la habitación solo tiende la cama. Ni siquiera barren la habitación.

Es un hotel relativamente caro para lo que ofrece.

2026-08-08 via Nuitee
P
Paula Andrea couple co
10
Pros:

Excelente instalaciones

Cons:

El confort, la atención y lo pendiente de los desayunos

2026-08-06 via Nuitee