Casa Esmeralda by Katari

Hotels
9.4 (1282 reviews)
Pasaje Esmeralda, 160 , Cusco , PE
+51 989 981 808

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues in specific areas
Some rooms not having windows

Categories

Cleanliness
8.43
Several reviews noted cleanliness issues; thus, score adjusted down slightly.
Service
9.9
Exceptional service mentioned multiple times, including praises for staff's attentiveness.
Location
9.44
Reviews confirmed good location, close to necessary transport, albeit not in the tourist center.
Room Quality
9.39
Rooms praised for comfort and aesthetics; minor complaints about some specifications.
Amenities
9.42
Amenities positively noted, with breakfast and tea service highlighted.
Value for Money
9.38
Overall good value; however, minor complaints on room quality slightly affect this score.
Food and Beverage
9.43
Breakfast received high praise, reflecting positively on food quality.
Overall Experience
9.8
Overall stay described as spectacular, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:33

Property Description

Luxurious Accommodation in the Heart of Cusco

Comfort and Convenience: Casa Esmeralda by Katari boasts a 24-hour front desk, concierge service, and private parking for a hassle-free stay. Each room features modern amenities such as a flat-screen TV, safety deposit box, and free WiFi.

Scenic Views and Relaxation: Guests can unwind on the sun terrace or enjoy city views from select rooms. The property's garden provides a peaceful retreat in the bustling city center.

Gourmet Dining Experience: Start your day with a delicious breakfast buffet or choose from à la carte options. The hotel's prime location offers easy access to popular attractions like La Merced Church and San Pedro Train Station.

Experience the beauty of Cusco at Casa Esmeralda by Katari - book your stay now for an unforgettable getaway!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Location

Guest Reviews

9.4
Based on 1282 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
L
Lena • couple • de
9
Casa Esmeralda was a real gem in Cusco. We have met the nicest staff, had great breakfast and clean, cozy rooms both tim
Pros:

Friendly staff, nice hotel, good breakfast

2026-10-30 • via Nuitee
D
Delia • couple • gb
9
2026-10-27 • via Nuitee
I
Iván Andrés • family_with_children • cl
8
Pros:

El entorno totalmente piola

2026-10-25 • via Nuitee
M
Michael • couple • ch
9
2026-10-25 • via Nuitee
A
Andrea • couple • gb
10
Pros:

Excellent standard very comfortable

2026-10-22 • via Nuitee
A
Anick • couple • us
9
Pros:

L’endroit est bien situé et on se sent en sécurité. Les chambres sont très confortable. La restaurant wow le petit déjeuner vraiment bon et personnalisé. C’est très propre et il y a le chauffage!

Cons:

Rien

2026-10-21 • via Nuitee
B
Björn Leo Raphael • solo_traveller • de
8
2026-10-20 • via Nuitee
J
Jacques • couple • pe
4
La realidad no cubrió las expectativas generadas por la publicidad
Pros:

La amabilidad del personal

Cons:

El espacio reducido

2026-10-17 • via Nuitee
L
Leonardo • couple • br
10
Hotel localizado em uma vila bem tranquila. Fomos super bem atendidos pelos funcionários. O café da manhã é diferente do
2026-10-16 • via Nuitee
J
Joanna • couple • gb
9
Pros:

Lovely place, really comfortable and with beautiful views. A little outside the town center, but thanks to that it is very quiet.

2026-10-15 • via Nuitee
M
Melissa • family_with_children • ie
10
Very good hotel
Pros:

The staff here are very helpful. We did a 5 day trek in-between staying here and they kept our luggage for when we returned, when we checked back in after the trek it was waiting for us in our room.
The hotel itself is lovely and very modern. The breakfast is very good and we used the laundry service too.

Cons:

It is a little bit outside of the historical centre but not too far, about a 15 minutes walk to the main square and the streets didn't feel unsafe, although we were two and I wouldn't have walked it on my own as it was an unfamiliar place.

2026-10-14 • via Nuitee
M
Marilia • family_with_children • br
10
Pros:

Café da manhã maravilhoso, possuem um espaço pequeno para garagem, onde couberam as 3 motos tranquilamente. A localização maravilhosa, silencioso o local, próximo da Plaza de Armas. Todos os funcionários que nos atenderam foram muito cordiais.

2026-10-14 • via Nuitee
L
Linda • extended_group • us
10
Pros:

Staff was very helpful. Breakfast was delicious! The room was beautiful and spacious.

Cons:

Hester did not work. It was cold in the early morning

2026-10-14 • via Nuitee
M
Mark • couple • us
10
Pros:

Very helpful staff! Balconies enclosed in glass! Beautiful views!

2026-10-11 • via Nuitee
T
Thomas • couple • gb
10
A hidden gem in Cusco.
Pros:

A hidden gem. Very close to central Cusco but far enough away to have some privacy.

Cons:

Nothing. A great property.

2026-10-10 • via Nuitee
N
Nicolás • solo_traveller • cl
8
Silencio y descanso adecuado a un par de kms del centro histórico
Pros:

Valoré mucho el silencio, la buena disposición del personal, el desayuno personalizado, la limpieza de la habitación y la infraestructura del lugar

Cons:

No estaba céntrico (si bien esto es un error mío), y la habitación no contaba con aire acondicionado ni ventilador

2026-10-09 • via Nuitee
J
Jurij • solo_traveller • lt
10
Pros:

Хорошее расположение, до старого города близко дойти пешком. Прекрасный персонал, помогли со всеми вопросами, красивый и комфортный отель, уютная комната, очень вкусный завтрак.

2026-10-09 • via Nuitee
E
EDWIN ADEMIR • solo_traveller • pe
10
2026-10-08 • via Nuitee
K
Koch • couple • de
9
Very nice hotel, supporting staff
Pros:

The room was excellent

Cons:

The location is a little outside the city

2026-10-07 • via Nuitee
F
FabioHGTeixeira • couple • br
10
Sempre perfeito!
Pros:

Esta é minha segunda vez em Cusco e minha segunda vez ficando em Casa Esmeralda. A experiência foi ainda melhor do que a primeira vez. Nada a reclamar.
O estabelecimento fica a mais ou menos 15 minutos de caminhada da Plaza de Armas. Particularmente, prefiro assim, longe do tumulto.
O hotel é confortável, limpo e muito acolhedor.
Destaque especial para o Fabrizzio e a Urpi que foram muito atenciosos mas todos os funcionários são especiais.

2026-10-07 • via Nuitee