Casa Esmeralda by Katari

Hotels
9.4 (1120 reviews)
Pasaje Esmeralda, 160 , Cusco , pe

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Exceptional service
Comfortable rooms
Delicious breakfast
Cons:
Cleanliness issues in specific areas
Some rooms not having windows

Categories

Cleanliness
8.43
Several reviews noted cleanliness issues; thus, score adjusted down slightly.
Service
9.9
Exceptional service mentioned multiple times, including praises for staff's attentiveness.
Location
9.44
Reviews confirmed good location, close to necessary transport, albeit not in the tourist center.
Room Quality
9.39
Rooms praised for comfort and aesthetics; minor complaints about some specifications.
Amenities
9.42
Amenities positively noted, with breakfast and tea service highlighted.
Value for Money
9.38
Overall good value; however, minor complaints on room quality slightly affect this score.
Food and Beverage
9.43
Breakfast received high praise, reflecting positively on food quality.
Overall Experience
9.8
Overall stay described as spectacular, reflecting high guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:33

Property Description

Luxurious Accommodation in the Heart of Cusco

Comfort and Convenience: Casa Esmeralda by Katari boasts a 24-hour front desk, concierge service, and private parking for a hassle-free stay. Each room features modern amenities such as a flat-screen TV, safety deposit box, and free WiFi.

Scenic Views and Relaxation: Guests can unwind on the sun terrace or enjoy city views from select rooms. The property's garden provides a peaceful retreat in the bustling city center.

Gourmet Dining Experience: Start your day with a delicious breakfast buffet or choose from à la carte options. The hotel's prime location offers easy access to popular attractions like La Merced Church and San Pedro Train Station.

Experience the beauty of Cusco at Casa Esmeralda by Katari - book your stay now for an unforgettable getaway!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18% .To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUZ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for US$40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1120 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.8
D
Daniel Mauricio • couple • co
10
2026-02-15 • via Nuitee
A
Andrei • solo_traveller • ro
10
Pros:

Room exactly as described, breakfast was ok, and the personal was lovely. Thank you!

2026-02-14 • via Nuitee
N
Nikolaos • couple • de
9
Pros:

Der Service war super, das Frühstück war auch sehr gut und man konnte zwei Optionen wählen was man haben will. Zusätzlich gab es verschiedenes Brot mit Marmeladen und Butter, sowie Kaffee, Tee und Milch.
Und wenn man mal früh weg musste, konnte man sich auf Wunsch noch eine Frühstückstüte machen lassen (Musste man natürlich rechtzeitig vorher sagen).
Das Zimmer war sehr Konfortabel und dass Bett war riesig und auch sehr bequem!
Im großen und ganzen war alles super und ich würde wieder kommen! :)

Cons:

Die Dusche war ein wenig klein, aber egal. :)

2026-02-13 • via Nuitee
C
Cecilia • solo_traveller • ca
8
Comfortable, great location, good value, and friendly, helpful staff
Pros:

The room was comfortable , clean and quiet. Close to the city centre and attractions, an easy 10 minute walk to the main square. The staff, including Dina at the front desk and the lovely woman who made breakfast, were so nice and friendly. The included breakfast was awesome, with two options freshly made and variety of hot and cold drinks. They also had coca tea and other teas available as well as oxygen to help with the altitude. Great value for a really great place to stay.

Cons:

Nothing!

2026-02-13 • via Nuitee
J
Junior • solo_traveller • pe
7
2026-02-12 • via Nuitee
J
Julian • couple • de
9
Super schönes Hotel
Pros:

Die Gastgeberin war sehr freundlich und hilfsbereit. Das Frühstück war sehr lecker.

2026-02-11 • via Nuitee
G
Granberg • couple • ca
10
2026-02-08 • via Nuitee
A
Akash • extended_group • au
10
2026-01-31 • via Nuitee
A
Akash • extended_group • au
10
Superb cusco hotel
Pros:

I loved this hotel so much. Jheni (I hope I remember the name right), the receptionist/manager was super accommodating. I loved her communication. The place served one of the nicest breakfast we had the whole tour, try their Parfett. Overall fantastic as it was slightly away from the bustle but 2 min Uber ride from the centre that only costed 5 PENs.

Cons:

Nothing except the most corner room had poor wifi but I didnt mind some downtime from the internet.

2026-01-31 • via Nuitee
G
Gerry • solo_traveller • ca
10
This hotel is a gem.
Pros:

This accommodation is on a quiet residential area but close to main roads and the centre of Cusco. The staff are among the most friendly and helpful of any hotel that I've ever visited. The breakfasts are excellent (I recommend the omelette and yogurt fruit parfait, and the rooms and hallways are incredibly clean and comfortable.

Cons:

Google maps showed an entrance to the street off of Miguel Grau (Hwy 3S) that is actually blocked by a locked gate. Local streets were under reconstruction, making navigation to the hotel (at least early 2026) somewhat tricky.

2026-01-29 • via Nuitee
L
Leonardo • couple • it
10
Pros:

Tutto perfetto dall'accoglienza, ai dettagli della camera e degli interni. Ottima la colazione. Un po' defilato rispetto al centro ma ampiamente ripagati dalla qualità.

2026-01-28 • via Nuitee
A
ANA MARIA • family_with_children • co
10
Gran hotel!
Pros:

Gran lugar, la casa es súper acogedora, los espacios son grandes, los cuartos son muy lindos y limpios. El desayuno está muy bien.

2026-01-28 • via Nuitee
O
Olga • extended_group • co
10
De todo mi gusto
Pros:

El lugar es acogedor desde que llegas, estan pendientes de lo que puedas necesitar, las instalaciones son limpias y el desayuno muy delicioso y buena atencion, volveria y lo recomiendo 100%

2026-01-28 • via Nuitee
S
Sarah • couple • de
10
Alles wunderbar!
Pros:

Die Zimmer sind super und das Frühstück ist fantastisch! Uns hat es so gut gefallen, dass wir eine Nacht länger geblieben sind als geplant. Tolle Badezimmer mit warmem Wasser und Heizungen in den Zimmern. Es gab gratis Tee und alles war sehr sauber.
Das Personal ist wirklich wunderbar: Jhina und das Team haben unseren Aufenthalt perfekt gemacht! DANKE!

2026-01-25 • via Nuitee
V
Verena • couple • br
10
2026-01-25 • via Nuitee
M
Marko • couple • rs
10
Probably the best accommodation experience I ever had. Some wonderful people working hard to make your stay as best as p
Pros:

Clean, pleasant, great view, wonderful staff.

Cons:

Honestly everything was great.

2026-01-23 • via Nuitee
L
Luis • couple • cl
10
Pros:

Lugar muy cómodo y limpio. La atención es espectacular.

2026-01-23 • via Nuitee
A
ari ernesto • extended_group • mx
10
Cómodo, práctico, céntrico
Pros:

La atención al cliente.

2026-01-22 • via Nuitee
H
Harvey • couple • gb
10
Perfect
Pros:

Jhina was incredibly accommodating, went above and beyond to make our stay perfect - from early breakfast packaged up for an early tour or letting us shower after we had checked out before our flight

2026-01-21 • via Nuitee
C
CORMIER • solo_traveller • pf
10
2026-01-20 • via Nuitee