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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Restaurant
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Room service
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Cooking class
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Health or beauty spa nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxury Accommodation in Historic Colonial Mansion
Exquisite Interiors and Amenities
Inkaterra La Casona boasts antique chandeliers, marble furnishings, and baroque style columns, creating a lavish and elegant ambiance for guests. The rooms are adorned with dark wood sculpted panels, elegant furniture, deep burgundy sofas, and rich rugs, offering a luxurious stay experience.
Personalized Services and Exploration
Guests can indulge in private guides and drivers for tailored excursions to Cusco and the Sacred Valley, ensuring a unique and unforgettable journey. Additionally, massage sessions can be arranged for ultimate relaxation during your stay.
Convenient Location and Culinary Delights
Conveniently located near the Museum of Pre-Columbian Art, Inkaterra La Casona offers easy access to cultural attractions. Enjoy a buffet breakfast with regional delicacies and 24-hour room service for a seamless and delightful stay experience.
Experience luxury and history at Inkaterra La Casona - Book now for an unforgettable stay!
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for US$165 per person per night when using an existing bed.
Children up to and including 11 years old stay for US$165 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Beautiful property and location, super staff.
Breakfast
Our stay was simply amazing. What stood out above all was the exceptional quality of the service. We felt truly welcome and the staff did everything to make our stay memorable.
In case nothing to mention. Everything was Perfect.
The staff was very friendly, they helped me reschedule my dates as international travel was disrupted. Because the same category room was not available on of the days, they gave me 3 dinner vouchers complimentary for 3 nights as well. Although we arrived late the first day, they voluntarily accommodated us with a lunch voucher too. It’s boutique hotel with less number of suites which helps the staff to attend the guests with a lot of precision. The food was extraordinary and the location was top notch. Just a stone’s throw away from the main square and all the restaurants and bars.
Wasted 420 dollars. Felt bad in the place, was not a good vibe, and had to leave in the rain to find another place. Didn’t get even a partial refund. The hosts are not considerate or compassionate at all about our situation, just wanted our money
Great location close to all amenities, the building is stunning.
The value for money is just not there.
The WiFi is patchy, and yes we’re on holiday so we should log off but it cuts off just for simple google maps research.
At £300/night and with the hotel seemingly empty, we got put into a room right next to a chapel with everyday service at 6am. Whilst this is a nice way to wake up, this is just not the level expected for Relais & Chateaux.
Asked everyday for breakfast time which I would understand in a busy hotel but every morning there was only us there.
There is no ambiance in the hotel, it’s effectively just a place to sleep. The staff is sometimes there but this is not a place to grab a drink.
zentrale Lage; überaus freundliches Personal; hervorragendes Frühstück; geräumige Zimmer - vor allem im Obergeschoß;
The property is a gorgeous building with really lovely rooms, that are huge and have massive bathrooms with a lovely shower and bath. They have a bubble bath service and a fire place in the room where they can come and light the fire to make the room cosy. They also provided lovely hot water bottles at turn down service which was needed after long days spent outdoors - in the mountains - in spring. The hotel is situated in a perfect location around a beautiful square, walking distance to all the best restaurants and shops.
Other than the spa there’s nothing really to do at the hotel other than being in your room or in the seating area by the fire. Not the end of the world as there’s so much to see and do in the area. They could also have more outdoor seating.
Location e accoglienza
Cena
The staff was friendly
N/A
Location and rooms absolutely superb. Breakfast excellent.
The staff (or the main concierge at least) could do with more training in English. The little square in teh centre could be developed into a nice garden but is rather plain at present. The shower was a little weak and very slow with hot water.
Genuinely exceptional, boutique 5-star hotel. The staff are all amazing and know you by name. The food and services are amazing.
We had a small issue with airport pickup thag soyred the first impression, but the staff went above and beyond to make it better.
A true luxury hotel. The staff went above and beyond for us, even upgrading us to a huge balcony room. Was like a peaceful little oasis in the middle of Cusco’s festival season.
Nothing. Every detail was considered.
Beautiful building in a great location.
1. Staff were slow to respond to requests; reception was often unstaffed
2. Room was cold and heating was insufficient to warm the room
3. There were signs to not flush used toilet paper in the toilets - this is not acceptable in a 5-star Relais & Chateaux property
4. In the main guest lounge there was a lovely fireplace which was never lit; the lounge was consistently too cold to relax in
Beautiful building and space, not that obvious from the street. It’s very quiet and peaceful here and the staff were very helpful when we had any enquiries, they even fixed my backpack when it broke. Had a massage in their spa room, was very relaxing. Dinner was top notch too - thanks to Michel in the restaurant.
Nothing really but it is very very quiet, so not the kind of place that’s buzzy in the evenings if that’s what you’re after.
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