Centro by Casa Andina Cusco Saphi

Hotels
Casa Andina
8.6 (31 reviews)
Saphi 601 , Cusco , pe

Children allowed
Pets allowed

Facilities

Health club
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Excellent location
Attentive staff
Good breakfast variety
Cleanliness
Cons:
Noise issues
Uncomfortable beds

Categories

Cleanliness
8.16
Several reviews mentioned cleanliness positively, but one noted noise issues which might affect the perception.
Service
9.13
Service received high praise for staff being helpful and attentive during multiple incidents.
Location
9.17
The location is consistently highlighted as one of the hotel's best features.
Room Quality
8.32
Some guests found the beds uncomfortable, affecting their rest quality.
Amenities
8.15
Amenities received mixed reviews, though many appreciated the laundry service and breakfast options.
Value for Money
8.61
Value for money is generally viewed as good, with several reviews indicating satisfaction with the pricing.
Food and Beverage
8.66
Breakfast variety and a good restaurant are mentioned as positive aspects.
Overall Experience
8.63
Most overall experiences were favorable, with guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:52

Property Description

Step into a world of comfort and adventure at Centro by Casa Andina Cusco Saphi, your ideal getaway in the heart of Cusco!

Culinary Delights
Indulge in a delightful array of breakfast and meals at our restaurant, where regional flavors meet global cuisine, ensuring every meal is a unique experience.

Activities Galore
Explore our engaging offerings such as yoga classes, salsa lessons, and Peruvian cooking classes that will immerse you in local culture and provide memorable experiences.

Prime Location
With the Main Square just a 5-minute walk away, you'll find yourself surrounded by iconic attractions like the Inka Museum and La Merced Church, perfect for leisurely explorations.

Don't miss your chance to experience the magic of Cusco—book your stay at Centro by Casa Andina Cusco Saphi today!

Important information:

- Price does not include a 10% service charge.
- According to Peruvian legislation, people domiciled in Peru will be subject to payment of 18% Sales Tax (IGV) at Check-In time at our Hotels.
- A valid identity document must be presented at the time of registration. This property does not admit the entry of children under 18 without the company of their parents, - guardian or guardian duly accredited, in accordance with Law No. 30802.
- All children under 18 years of age must have an DNI or passport to be identified.
- Dogs with a maximum weight of 18 kilos are admitted with an additional cost of US $ 49.00 per night. - Only two dogs per room will be admitted - During your stay, your - - pet may make use, on loan terms, of: dog bed, food plate and mat.
- Restrictions and inquiries to be consulted directly at hotel.
- In accordance with Peru's fiscal regulations, Peruvian citizens (and foreigners staying over 59 days in Peru) are required to pay 18% sales tax.
- To be exempt from paying the 18% sales tax, guests must present a copy of their immigration card and of their passport.
- It is necessary to present both documents in order to qualify for sales tax payment exemption.
- Otherwise, guests will have to pay the indicated tax. This tax is applicable in the case of rooms shared by guests who have to pay the sales tax and guests exempt from paying the sales tax.
- Foreign business guests who request a printed invoice are also required to pay 18% sales tax, regardless of the length of their stay in Peru. This tax is not automatically included in the total amount of the reservation.
- Group Policy: We will charge 50% of the rooms for reservations of 5 or more rooms at time of reservation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 12 years old stay for US$5 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 31 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.32
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
L
Lourdes Beatriz solo_traveller pe
7
Bien
Pros:

La ubicación es muy buena. Cerca de la Plaza de Armas y de los atractivas del Centro Histórico. Puedes disponer de paraguas en casa llueva o de bebidas calientes como cortesía en la recepción, durantes las 24 horas.

Cons:

El día que ingresé me asignaron una habitación al costado de la zona de remodelación, en donde se encontraban trabajando, incluso pasadas las 22:00 hrs, además del molesto olor a tíner y la oscuridad en el área asignada, incluso casi me caigo por la falta de iluminación.
Felizmente, luego de informar a la recepción y quejarme sobre la situación, tuvieron la acertada decisión de trasladarme a una habitación sin estos inconvenientes, además de expresar sus disculpas por escrito y con una canasta de frutas para compensar las molestias ocasionadas.

2026-01-21 via Nuitee
C
Carolina solo_traveller co
5
Pudo ser mejor
Pros:

Me gustó la limpieza diaria.

Cons:

precio - calidad

2026-01-19 via Nuitee
D
Diana extended_group co
10
Me gustó mucho el hotel
Pros:

El lugar es muy bonito, las habitaciones muy cómodas.

Cons:

Es complicado para personas con discapacidad, tienen muchas escaleras

2026-01-08 via Nuitee
F
FERNANDO extended_group br
9
Boa opção a 3 quadras da Praça.
Pros:

Qualidade das instalações, serviços e funcionários

Cons:

Pães e bolos do café da manhã. Entendi que como começa cedo, 5am, eles estavam com dificuldades de fornecimento.

2026-01-07 via Nuitee
J
Jose family_with_children pe
10
Pros:

Excelente

2026-01-02 via Nuitee
V
Victoria Raquel extended_group pe
10
2025-12-24 via Nuitee
J
José Alberto solo_traveller pe
8
2025-12-17 via Nuitee
D
DOlmos Solano family_with_children pe
2
2025-12-16 via Nuitee
D
Delgado Huajardo couple pe
10
Pros:

Super ubicado el personal es excepcional

Cons:

Me encantó todo

2025-11-26 via Nuitee
C
Casey extended_group us
10
Pros:

Great location, staff,.and value.

Cons:

All was good.

2025-11-26 via Nuitee
S
Salazar extended_group pe
10
2025-11-23 via Nuitee
T
turfoodle solo_traveller in
10
Enjoyable, comfortable and secure stay
Pros:

I love the location, the décor, breakfast variety and ultimately the staff behavior. Staff was very helpful and compassionate when my tour guide forgot to pick me up one morning for a day long tour and another incident when hotel wi-fi wasn't working on my phone. Front desk lady Patrycja and others talked with the technician for 45mins to resolve my problem. They were unable to resolve the issue but I know they tried their best.

Cons:

Nothing

2025-11-18 via Nuitee
C
carranza solo_traveller pe
9
Pros:

La atención personalizada.

Cons:

Solicité la compra de medicación a las 20:00 horas por encontrarme con fiebre y no me pudieron atender.

2025-11-17 via Nuitee
L
luciana extended_group pe
9
Pros:

La atención
Ubicación
Dentro habia un jardín muy calmado

2025-11-13 via Nuitee
P
Peter solo_traveller br
7
2025-10-28 via Nuitee
J
Jonathan family_with_children pe
9
Pros:

Habitación tranquila y desayuno variado.

2025-10-16 via Nuitee
D
Daniela couple pe
10
Excelente precio-calidad
Pros:

Personal amable, cerca a la plaza y habitación cómoda

2025-10-14 via Nuitee
A
alejandra family_with_children pe
9
Pros:

Su ubicacion, la comodidad de sus camas y que pusieran bebidas calientes en la entrada.

2025-10-10 via Nuitee
J
Juan
8
Pros:

Overall, it's a good hotel. Customer service is on the subpar side. Don't get a room facing the street, it's noisy.

2025-09-22 via Nuitee
J
Juan Pablo couple cl
9
2025-09-19 via Nuitee