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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Massage services
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Currency exchange
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Public Bath
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Covered parking
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Charming Hotel near Temple of the Sun
At Hotel Prisma Cusco, guests can enjoy fully furnished rooms with private baths and hot-running water. Comfortable Accommodations are decorated with cream-colored walls and wooden furniture, some featuring red-bricked balconies with panoramic views.
Start your day with a buffet breakfast featuring regional products and chef-designed dishes at the on-site restaurant. Culinary Delights await you during your stay.
Conveniently located just 2 blocks from Temple of the Sun, with a 24-hour front desk and currency exchange service, Hotel Prisma Cusco offers Exceptional Convenience. Book now to experience the beauty of Cusco at our hotel.
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.
Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 9 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
People 3 years old and over stay for US$25 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
La ubicación y el buen trato del personal
Great location only few min walk to main square staff very helpful bright and nice and clean
A little noisy you could here people in other rooms the restaurant could be better but it cusco peru
Hotel is clean, bright & modern with comfortable beds.
The noise levels are insane, the guests don’t seem to have any etiquette whatsoever, people are obviously trying to rest to adjust to the altitude, between 02:00 & 07:00 it’s quiet ish, after that the noise levels are just crazy, I think the hotel staff need to monitor this more. As I write this I’ve got the cleaners stood right outside having a full blown conversation while working for the last 30 minutes it’s 7am once again I’ve only had 4 hours sleep, doors slamming, shouting constantly and very very rude guests that do not have a single bit of courtesy for others.
Su ubicación y Limpieza
La atención en el desayuno, la porción de los huevos revueltos las sirven en platillos de té, 1/4 de huevo
Good location, relatively quiet (higher floors were better)
Staff were friendly and helpful.
Laundry was good value (7 soles per kg), and done same day if you hand in by 8am
Massage facility at the hotel was good
Soap in room but nothing else
Shower temperature was hit & miss - took a while!
Breakfast was okay but often run out, so had to keep going back to see if stocked.
I had booked a room with a terrace and it was great. But if you book a room without a terrace, many of the rooms have windows facing the building's corridors. There is no fresh air at all. The reception staff were responsive, helped arrange a tour, the room was very clean. The view from the terrace is great and the location is also good. Breakfast is served from 5.00 AM.
The breakfast was adequate, but from the photos on booking.com it looked better with more choice. Very early check-out - 10.00 AM.
Walls were paper thin
It had a lift, rooms were a nice size, staff allowed us to store our luggage
Maybe a bit expansive for what it is, location is a little out of the main area
Handy safe location, close to transport and shopping, helpful and friendly staff, comfortable room, exceptional breakfast
Small swimming pool right next to the restaurant
I experienced higher altitude sickness my 3rd-4th day while staying at Cusco. The staff immediately brought me oxygen and contacted the on-call doctor who immediately came and put me on oxygen for the next few hours, as I also had a flight later the evening of my 4th day stay. The on-call doctor retuned and re-assessed and provided the corresponding travel insurance documents, making the process seamless.. The hotel staff were very helpful, ensuring that my luggage was put inside Uber and made my journey as painless as possible. I am very appreciative of everyone who made this journey exceptional and put my medical needs above everything. Thank you!
No complaints. All was exceptional
Location and comfort
Traffics noise
The room came with a very nice balcony/patio area
I picked the hotel because it said rooms were soundproof but they're not. Staff had no idea what I was talking about. Also, I paid for a double bed but they gave me a room with two twin beds and didn't lower the price
Great location and helpful staff
Nothing
Excellent location - 10 mins from airport, walking distance to old town, walking distance to meeting point for InkaRail to MachuPicchu. Very helpful staff, comfortable room. We loved the room we chose, which had a private terrace. After going in taxi, we recognized other potential places we could have stayed, and were so glad we chose Prisma because many places were much further location or not so nice locations.
Basic breakfast. Not many options.
Good place to stay, everything
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