Tocuyeros Boutique Hotel

Friendly staff, beautiful views, spacious rooms, excellent breakfast!!

TL;DR

Reliable, caring, and genuinely thoughtful. One of the rare hotels in Cusco that truly takes responsibility. Beautifully designed with decent food.

Review:
Had 2 separate bookings with Machu Picchu in between, and the hotel was consistently excellent.
Late at night, after a flared foot injury, I urgently needed a shoe with arch support to avoid re-injury. Despite the hour and the extremely limited transportation options, the staff coordinated a multi-step late-night delivery from Cusco to Ollantaytambo and then on to Aguas Calientes—the only possible route at that time. This was genuinely difficult to arrange, and it was handled with an exceptional level of care and commitment that truly went above and beyond.
They also pay close attention to details: after we mentioned minor linen issues (which we later learned can be related to high-altitude laundry systems), they upgraded us immediately, and everything was noticeably better when we returned.
All services are reliable—great restaurant, friendly staff, same-day laundry. They were also very understanding when we had to shorten our stay due to altitude sickness.
In a city where reliability can be hit-or-miss, this place truly stands out.

TL;DR

Reliable, caring, and genuinely thoughtful. One of the rare hotels in Cusco that truly takes responsibility. Beautifully designed with decent food.

Review:
Had 2 separate bookings with Machu Picchu in between, and the hotel was consistently excellent.
Late at night, after a flared foot injury, I urgently needed a shoe with arch support to avoid re-injury. Despite the hour and the extremely limited transportation options, the staff coordinated a multi-step late-night delivery from Cusco to Ollantaytambo and then on to Aguas Calientes—the only possible route at that time. This was genuinely difficult to arrange, and it was handled with an exceptional level of care and commitment that truly went above and beyond.
They also pay close attention to details: after we mentioned minor linen issues (which we later learned can be related to high-altitude laundry systems), they upgraded us immediately, and everything was noticeably better when we returned.
All services are reliable—great restaurant, friendly staff, same-day laundry. They were also very understanding when we had to shorten our stay due to altitude sickness.
In a city where reliability can be hit-or-miss, this place truly stands out.

The rooms are very comfortable, delicious personalised breakfast with as many cappuccinos as you like! It's in a great location, close to everything. The staff are exceptional and always smiling and happy to help. We loved it!

Tocuyeros Boutique Hotel is a genuine oasis right in the middle of Cusco's beautiful, but sometimes overwhelming and claustrophobic, center. Seriously, finding this place felt like hitting the jackpot. It's tucked away in a little offshoot off a lane, and walking through the main corridor into the central courtyard genuinely felt like stepping out of the city's chaos and into your own little world. It’s the perfect hideaway after a busy day of crowds and altitude.

The whole place is an absolute winner, starting with the rooms themselves. They are all tastefully done up—not generic or sterile at all—and the beds are truly and incredibly comfortable. I got fantastic sleep here, which is half the battle when traveling. But the real high point? The bathrooms. I loved how big they were, and let me tell you, the hot water was really hot and the pressure was great. That's a major win for a hotel in this region, and a huge relief after a long hike.

Beyond the physical space, the experience was top-tier. The service was perfect across the board; everyone at the hotel seemed genuinely there to help in whatever way they could, whether it was sorting out taxis or just answering a quick question. Crucially, the staff takes great care of you, especially in regards to altitude sickness, and are clearly well prepared for all eventualities. They really look out for their guests. We also used the laundry services and they were prompt, and our clothes were very well treated.

You also absolutely have to eat at the restaurant—it's excellent and served truly fresh food. We’re talking about high-quality meals that genuinely stood out. Highly recommend taking the time for a dinner there. And finally, don't miss the bar. The bar with the fireplace has a wonderful view of Cusco stretching out below, and they mix up great drinks, too. This place is more than just a hotel; it's a gem and a key part of what made our trip to Cusco so good.

Tocuyeros Boutique Hotel is a genuine oasis right in the middle of Cusco's beautiful, but sometimes overwhelming and claustrophobic, center. Seriously, finding this place felt like hitting the jackpot. It's tucked away in a little offshoot off a lane, and walking through the main corridor into the central courtyard genuinely felt like stepping out of the city's chaos and into your own little world. It’s the perfect hideaway after a busy day of crowds and altitude.

The whole place is an absolute winner, starting with the rooms themselves. They are all tastefully done up—not generic or sterile at all—and the beds are truly and incredibly comfortable. I got fantastic sleep here, which is half the battle when traveling. But the real high point? The bathrooms. I loved how big they were, and let me tell you, the hot water was really hot and the pressure was great. That's a major win for a hotel in this region, and a huge relief after a long hike.

Beyond the physical space, the experience was top-tier. The service was perfect across the board; everyone at the hotel seemed genuinely there to help in whatever way they could, whether it was sorting out taxis or just answering a quick question. Crucially, the staff takes great care of you, especially in regards to altitude sickness, and are clearly well prepared for all eventualities. They really look out for their guests. We also used the laundry services and they were prompt, and our clothes were very well treated.

You also absolutely have to eat at the restaurant—it's excellent and served truly fresh food. We’re talking about high-quality meals that genuinely stood out. Highly recommend taking the time for a dinner there. And finally, don't miss the bar. The bar with the fireplace has a wonderful view of Cusco stretching out below, and they mix up great drinks, too. This place is more than just a hotel; it's a gem and a key part of what made our trip to Cusco so good.

Our visit to Peru culminated with a night at the quaint Tocuyeros Boutique Hotel, and it was the perfect end to a fabulous trip. This gem of a property has a private setting that was tranquil and peaceful, despite being located in the heart of the San Blas neighborhood, which made it a perfect location for exploring the art district. The room was spacious, clean and fantastic view of the city, day and night...just the right mix of luxury with charm. The owners and staff were extremely warm, gracious and made us feel very welcomed. They went above and beyond, even for a single night stay...to include scheduling a massage for the following morning, before our departure. Our dinner at the on-premises restaurant, Refugio, was one of the best we'd had over the 8-day trip, even though the two of us were the only diners that evening! Breakfast was made-to-order, and was delicious, as well. As a family-operated business, they certainly add a personal touch to everything from the peruvian-modern decor, to the meal presentation, to the landscape. My only regret was that we didn't have more time to spend, as this would be the accommodation from which to explore Cusco. I will certainly be back!

Ubicacion era buena. El personal amable

Staff, location, breakfast, property, view, everything was great.

We had a wonderful stay at this charming boutique hotel in Cusco. The property is beautifully designed, with lovely, well-equipped rooms that were spotless and comfortable. The breakfast was absolutely delicious — one of the best we had during our trip. The courtyard is a peaceful and inviting place to relax, adding to the overall charm of the hotel.

What truly stood out, however, was the exceptional friendliness and helpfulness of the staff. They made us feel very welcome and went out of their way to ensure we had everything we needed.

We can warmly recommend this boutique hotel to anyone visiting Cusco — it’s a perfect blend of comfort, style, and genuine hospitality.

Beautiful setting

El sitio es precioso, con una decoración gustosamente escogida. Las habitaciones son grandes, cómodas, lindas, bien climatizadas. Las camas y almohadas muy confortables. El baño es muy bonito, moderno, muy bien cuidado y mantenido. El desayuno es espectacular.

Hotel situato nel quartiere di San Blas a pochi passi da Plaza de Armas. Il quartiere è molto bello da visitare, pieno di graziosi negozi e ristoranti. La struttura gode di una bellissima vista sulla città. Il personale è molto cordiale. La camera munita di letti doppi è molto ampia e comoda. La struttura ha al suo interno un ristorante, ma non ne abbiamo usufruito. La colazione è ottima e fornisce anche delle buone opzioni senza glutine. Il trasporto organizzato dall'hotel ha funzionato perfettamente.