Mayu Boutique Hotel

Hotels
8.5 (315 reviews)
Siete Borreguitos 333 , Cusco , pe

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Family rooms
Hiking
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
See all facilities

Review Highlights

Pros:
Very friendly, attentive and helpful staff (many named staff praised)
Excellent, central/picturesque location within walking distance to attractions
Cozy, charming atmosphere and comfortable rooms
Good breakfast and great on-site coffee
Good value for money; recommended for excursions and families
Cons:
Many stairs / pedestrian street — difficult with heavy luggage or limited mobility
Car access is difficult
Breakfast variety could be improved

Categories

Cleanliness
8.8
Multiple guests explicitly note rooms and hotel are very clean ('Everything super clean', 'Todo estuvo bastante bien'), indicating above-average cleanliness.
Service
9.2
Consistently praised staff (América, Débora/Devora, Debrah, Eduardo, Alex, Maria) for friendliness, helpfulness and exceptional attention; many mentions of staff going above and beyond.
Location
8.6
Highly praised for being on a picturesque, central pedestrian street and within walking distance to attractions; slightly reduced due to repeated comments about many stairs and difficult car access.
Room Quality
8.5
Rooms described as cozy and comfortable with good beds and hot showers; electronic heaters mentioned positively, supporting a solid room quality score.
Amenities
7.9
Some amenities noted (coffee shop at front, cozy lobby, electronic heaters) but limited mentions of a wider amenity set, so score reflects modest but satisfactory offerings.
Value for Money
8.3
Guests explicitly comment on excellent price-quality relationship and recommend the hotel for excursions, indicating good value, slightly above average.
Food and Beverage
7.7
Breakfast is frequently described as good/local/delicious and coffee praised, but one mention suggested improving breakfast variety—keeps this category slightly below others.
Overall Experience
9
Strongly positive overall sentiment across reviews (multiple 10/10 comments, '10000 out of 10', 'lovely', 'incredible'), reflecting an excellent overall guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 18:20

Property Description

City Views and Terrace
Experience breathtaking views of the city from the terrace of Mayu Boutique Hotel, nestled in the heart of Cusco.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, airport transfers, and free WiFi during your stay at our hotel.

Cultural Exploration
Immerse yourself in the rich culture of Cusco with nearby attractions like San Blas Church, Inka Museum, and Hatun Rumiyoc all within walking distance.

Book your stay at Mayu Boutique Hotel now to indulge in a memorable experience in Cusco.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 315 reviews
Cleanliness: 8.8
Service: 9.2
Location: 8.6
Room Quality: 8.5
Amenities: 7.9
Value for Money: 8.3
Food and Beverage: 7.7
Overall Experience: 9
N
Nad • solo_traveller • fr
10
Pros:

L hôtel est à 10 minutes à pied de la cité de Sacsayhuamán
Les chambres sont très propres
Le petit déjeuner est varié et copieux
Le personnel est très gentil et serviable
Service pour laver le linge

Attention aux marches à monter dans la rue avec les valises...ça monte raide mais c est jouable

2026-09-12 • via Nuitee
J
Jan • solo_traveller • pe
7
2026-09-12 • via Nuitee
W
Winston • solo_traveller • de
10
Pros:

Un poco ruidoso pero me encantó!

2026-09-11 • via Nuitee
A
Ada • solo_traveller • gb
10
2026-09-10 • via Nuitee
A
Ana • extended_group • pe
10
Estupendo con la gente más amable del Cusco.
Pros:

Un hotel pequeño, muy acogedor, en el corazón de la Calle Borreguitos, cerca al barrio San Blas, zona muy tranquila, a la vuelta está el acueducto y otros atractivos turísticos. El personal es el más atento de Cusco, siempre brindando su apoyo a a cada necesidad.

2026-09-05 • via Nuitee
R
Rovani • couple • br
9
Pros:

Não sabíamos que iríamos nos hospedar em um dos pontos mais turísticos da cidade (Calle 7 Borreguitos) e foi uma experiência maravilhosa!
Apesar de ficar um pouquinho mais “distante” do centrinho (pelas ladeiras, e não pela distância em si), vale super a pena.
Quarto, cama, chuveiro, café da manhã ótimos, além de uma super gentileza de todos os funcionários!

2026-09-04 • via Nuitee
J
Jimena • solo_traveller • es
8
Pros:

Muy bien situado y el personal encantador.

Cons:

El desayuno muy pobre (muy poca poca variedad) y las habitaciones son muy frías, fuimos en agosto (invierno) y pasamos frío, recomiendo llevarse pijama abrigado para por la noche. También sería un buen punto incluir jabón en el baño.

2026-09-03 • via Nuitee
D
Demy • family_with_children • ni
10
2026-09-03 • via Nuitee
Y
Yonel Cuellar • solo_traveller • pe
10
2026-09-02 • via Nuitee
F
Fiona • couple • ie
9
2026-08-30 • via Nuitee
D
Daniele • extended_group • br
10
Lugar aconchegante e muito agradável!
Pros:

O café-da-manhã é bem servido e gostoso, a recepção é bem agradável, a equipe muito atenciosa e muito solícita! Fomos atendidos pela America, Deborah, Max e Eduardo, todos muito gentis e solícitos!
Quartos organizados e limpos, cama confortável, chuveiro quente. Localização ótima, chegamos ao centro da cidade a pé em menos de 10 minutos. Tem uma cafeteira que funciona na recepção que é muito boa!

Cons:

O uber para logo na frente de uma escada que precisa subir para chegar na porta do hotel. Isso é algo comum na cidade, não é uma exclusividade do hotel. e o bônus é que a escada é bem bonita, dá para tirar muitas fotos legais!

2026-08-28 • via Nuitee
L
Lisa • solo_traveller • ar
10
2026-08-28 • via Nuitee
G
Gladys • couple • au
8
Nice and quiet uphill hotel
Pros:

The staff members are nice and always available to answer queries. The area where the hotel is located is nice and quiet at night which is not the case in all places in Cuzco. Loved the hot shower!

Cons:

Even though the area where the hotel is located is beautiful and quiet, getting to and from it every day can be a bit exhausting, and it's not particularly convenient for tour pick-ups. Tour operators don't want to drive all the way up and usually ask tourists to meet in the main square, which is about a 10-15 minute walk downhill. It's not a major issue, but from a logistical perspective it's not ideal, especially for older travellers or anyone who doesn't want to walk up and down steep streets and stairs several times a day.

2026-08-28 • via Nuitee
L
Ludmila • solo_traveller • cz
10
Jednoduché, ale čisté a velmi příjemné ubytování. Blízko k památkám i vyhlídce. Úžasný personál.
Pros:

La amabilidad del personal, la ubicación, la comodidad y limpieza de las camas.

Cons:

Me hubiese gustado contar con al menos una lamparita pequeña, solo hay un bombilla de luz blanca en el techo. Al estar recostados en la cama molesta en los ojos.

2026-08-27 • via Nuitee
J
Julie • solo_traveller • gb
9
Very friendly hotel in a great location.
Pros:

The staff were so lovely, very friendly and kind. Me and my sons had very bad food poisoning and they were v kind offering to call a doctor if needed. They went out of their way to help.

Cons:

Noisy room on the ground floor with people talking on the stairwell.

2026-08-26 • via Nuitee
T
Thi Hong Hanh • family_with_children • fr
8
Good in general but no exceptional
Pros:

The staff is very kind and helpful

Cons:

The stairs up to hotel

2026-08-26 • via Nuitee
P
Pau Sancho Galan • solo_traveller • es
10
El sitio ideal.
Pros:

El hotel se encuentra en una de las zonas más bonitas de Cusco. Tiene todas las utilidades que una persona puede necesitar, incluso desayuno incluido en el que te preparan huevo de la forma que quieras al momento. Y si tienes que madrugar mucho para partir de tour, te preparan lunchbox con fruta, sandwich, bebida y cereales. Las instalaciones son cómodas, están bien limpias, y la ducha tiene buena presión y temperatura. Lo más destacable entre todo lo bueno ha sido la atención del personal. Atentos, serviciales, educados y siempre con una sonrisa independientemente de la hora en la que te ayuden. Destacar aquí el trabajo América, Silvia, Paulo, Eduardo y Debora, hacen un trabajo increíble y hacen que te sientas como un verdadero rey. Y lo más importante, quedarse en este alojamiento implica colaborar directamente con One Love Perú. Así que dejen de buscar, y alójense aquí.

Cons:

Todo es correcto. La única incomodidad, y no depende del alojamiento, es que hay que ser consciente que alojarse en la calle más bonita de Cusco implica subir hasta casi arriba del todo de la ciudad. Así que hay que estar preparado para subir el desnivel, que el primer día cuesta un poco.

2026-08-25 • via Nuitee
G
GUILLERMO • solo_traveller • mx
10
Pros:

La atención del personal excelente.

Cons:

Todo estuvo bien.

2026-08-24 • via Nuitee
M
Mabel • extended_group • ec
10
Excelente elección para conocer Cusco y realizar excursiones
Pros:

La ubicación del hotel es perfecta, muy conveniente para moverse y como punto de partida para las excursiones. El servicio fue excelente de principio a fin. La amabilidad del personal es realmente destacable: siempre estuvieron atentos a nuestras necesidades y nos ayudaron en todo lo que pedimos con la mejor disposición. Un detalle que apreciamos mucho fue que nos prepararon desayuno para llevar en los días de excursión, lo cual facilitó bastante nuestros planes. Queremos hacer una mención especial a Robert, quien fue muy amable y atento durante toda nuestra estadía. Sin duda recomendamos este hotel y volveríamos encantados.

Cons:

El internet no era muy rápido, pero entendible estando en Cusco.

2026-08-24 • via Nuitee
M
Maud • family_with_children • fr
9
2e séjour, toujours ravis!
Pros:

Personnel adorable, chambres et lits spacieux, jolie décoration murale, bon petit déjeuner

Cons:

Rien

2026-08-23 • via Nuitee