Nao Victoria Hostel

Hotels
9.1 (2217 reviews)
Calle Procuradores, 357 , Cusco , pe

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Shared bathroom concerns
Issues with check-in and service errors

Categories

Cleanliness
8.43
The cleanliness was noted to be generally good, but issues were raised about shared facilities and irregularities with hot water in the showers.
Service
9.4
Staff received praise for being friendly and helpful, particularly Yoshi, enhancing the overall experience.
Location
9.94
Multiple reviews highlighted the excellent location near key attractions, making it very convenient for guests.
Room Quality
8.39
There are some spatial and functional issues with the shared sleeping arrangements, impacting the overall perceived room quality.
Amenities
8.42
Some amenities like shared showers work, but limited privacy options and missing essentials were noted.
Value for Money
9.38
Favorable reviews indicate that guests felt they received good value, particularly for the budget-friendly pricing.
Food and Beverage
9.43
The breakfast was consistently praised, contributing positively to the overall dining experience.
Overall Experience
9.4
Most reviews conveyed a positive overall experience, with an emphasis on staff and location but some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:28

Property Description

Convenient Location

Located in the heart of Cusco, Nao Victoria Hostel is just steps away from the city centre and major attractions like Cusco Main Square and the Cathedral of Cusco. With the Wanchaq Train station a short distance away, exploring the city is easy and convenient.

Comfortable Accommodation

Each room at Nao Victoria Hostel is thoughtfully designed with your comfort in mind, featuring amenities such as non-smoking rooms, room service, and a 24-hour front desk. The cozy atmosphere and attention to detail ensure a relaxing stay for all guests.

Modern Amenities

Enjoy modern conveniences during your stay, including free WiFi throughout the property, a restaurant serving delicious meals, and a vibrant bar to unwind after a day of sightseeing. Additionally, the option of a paid airport shuttle service adds to the ease of travel arrangements.

Book your stay at Nao Victoria Hostel for a memorable and hassle-free experience in Cusco!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

Location

Guest Reviews

9.1
Based on 2217 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.4
C
Carsten • solo_traveller • de
10
Pros:

Wie immer war alles sehr gut.
Beste Lage
Gutes Zimmer
Fairer Preis
Nettes Personal
Frühstück gut (Brötchen könnten besser sein)
Am Ende der Strasse rechts gibt es ein kleines Restaurant Sueno Azul.
Netter Besitzer, niedrige Preise

Cons:

Alles bestens.

2026-02-14 • via Nuitee
L
Lea • solo_traveller • pt
10
2026-02-14 • via Nuitee
L
Lidia • couple • es
9
Para repetir !
Pros:

Todo, ubicación, atención, limpieza, instalaciones ..!

Cons:

Por poner una pega, falta una tv, pero todo excepcional

2026-02-13 • via Nuitee
D
doyeon • solo_traveller • kr
10
Pros:

싸고 위치도 좋고 침구도청결합니다

Cons:

화장실이 좁아요.. 칸별로 따뜻한물이 안나오는곳이있습니다

2026-02-12 • via Nuitee
M
Matthew • couple • nz
10
Loved it.
Pros:

Such a nice spot to base yourself before a trek, and even better to return to after four days of hiking in the sodden rain. The bed in our private room was massive, and the room itself was really comfortable. The staff were all super helpful, especially Yohann and Joni, and made every effort to make our stay as comfortable as possible with coca tea and water available all day.

2026-02-12 • via Nuitee
G
Guie • couple • cr
9
2026-02-10 • via Nuitee
K
Klein • couple • de
10
Top Lage in Cusco
Pros:

Top Lage, tolles Zimmer.
Wir waren insgesamt 3 Mal dort und konnten unser Gepäck dort lagern im Storageroom, als wir einige Tage am Machu Picchu und dann im Manú Nationalpaek waren (man durfte dort jeweils nur bis zu 8 kg Gepäck mitnehmen).
Frühstück war gut.

Cons:

Stärkeren Kaffee :) aber das ist Geschmackssache ;)

2026-02-10 • via Nuitee
A
Andara • solo_traveller • co
9
Pros:

La ubicación excelente cerca de la basílica , catedral restaurante, buen desayuno, poco ruido

Cons:

En las hab no hay baño están afuera , pero son cómodos

2025-10-02 • via Nuitee
A
aravena • solo_traveller • cl
10
Excelente
Pros:

Me encanto. Volvería nuevamente. La atención de la chica de la tarde y de noche. Excelentes. El lugar me gusto,me sentí muy cómoda. Los baños bien limpios todos los días. Y el desayuno súper. Buena ubicación. Gracias 🇦🇷

2025-10-02 • via Nuitee
H
Heather • solo_traveller • us
10
This was a lovely home base for my Peru trip.
Pros:

Great check-in experience. Lovely breakfast. This was a wonderful value for a budget trip. Very clean and lots of shower options for the shared rooms

Cons:

No pick up for the tours but it is really close to Plaza de Armas and most tours would pick up there.

2025-10-02 • via Nuitee
J
James • solo_traveller • ie
10
Pros:

A very welcoming and pleasant stay, I was so happy with the staff and facilities that I returned for a second stay.The breakfast is good, staff are friendly, and there is a high standard of hygiene.Yoshi at the front desk is very helpful with local advice for restaurants, she also books tours and activities, she even walked me around to Inka rail to book tickets for a brilliant tours.Would have no hesitation in booking this hostel again.

Cons:

All good

2025-10-02 • via Nuitee
L
Lucinda • solo_traveller • be
5
Pros:

Le lit
Chambre

Cons:

J’arrive à tôt en matinée, on me fait payer quand même une nuit entière au lieu d’un extra pour le check in plus tôt.
Je demande pour faire la lessive on me dit un prix finalement il est 3x supérieur car on s’était trompé en pesant mes vêtements.
On m’écrit par message que l’on doit me changer de lit et carrément de chambre. On s’est permis d’enlever mes affaires de mon lit alors que j’avais dit de ne touchait à rien je suis arrivée 10min après et on avait déjà déplacer les choses.
Il n’y a pas d’essuie à disposition il faut aller en acheter à l’extérieur .. On ne peut même pas en « louer » un.
Pas de miroir dans la chambre.
Il y a des placards à disposition mais le locker ne se ferme pas donc on ne sait pas y glisser le cadenas
Je décide de rester une nuit supplémentaire car par le choix, on me demande de changer de lit parce que je prolonge alors que d’autres sont disponibles pour accueillir d’autres personnes. Il faut montrer soi-même sur l’ordinateur de l’accueil que c’est possible 😅
Les douches sont ok mais le pommeau n’est pas du tout régulier et l’eau peut être extrêmement chaude d’un coup au point de vous brûler puis elle refroidir d’un coup.
Le personnel n’est pas toujours agréable et s’il se trompe, il ne fait pas de geste commercial.
Par rapport à la qualité des autres hostels du Pérou je suis pas du tout ravie.

2025-09-29 • via Nuitee
L
Lucinda • solo_traveller • be
5
Pros:

Emplacement

Cons:

J’arrive début de matinée, on le fait payer quand même une nuit entière au lieu d’un extra pour le check in plus tôt
Je demande pour faire la lessive on me dit un prix finalement il est 3x supérieur car il s’était trompé en pesant mes vêtements.
On m’écrit par message que l’on doit me changer de lit et carrément de chambre on s’est permis d’enlever mes affaires de mon lit alors que j’avais dit de ne touchait à rien je suis arrivée 10min après et on avait déjà déplacer les choses.
Il n’y a pas d’essuie à disposition il faut aller en acheter à l’extérieur ..
Pas de miroir dans la chambre.
Il y a des placards à disposition mais le locker ne se ferme pas donc on ne sait pas y glisser le cadenas
On me demande de changer de lit parce que je prolonge d’une nuit car je n’ai pas le choix.
Les douches sont ok mais le pommeau n’est pas du tout régulier et l’eau peut être extrêmement chaude d’un coup au point de vous brûler puis elle refroidit comme ça.
Par rapport à la qualité des autres hostels du Pérou je suis pas du tout ravie

2025-09-29 • via Nuitee
V
Verônica • solo_traveller • br
10
Lugar excelente, charmoso e muito bem localizado;
Pros:

- Excelente estrutura, quarto feminino com 4 camas com ótima estrutura e muito charmoso;
- Muito bem localizado, muito próximo a praça das armas e restaurantes;
- Equipe muito cuidadosa, especialmente a Yoshi;

2025-09-29 • via Nuitee
M
Matheus • solo_traveller • br
10
Ótimo para descansar.
Pros:

Perfeito. Hostel lindo, no coração do centro histórico, ao lado de bares e restaurantes, e mesmo assim, extremamente silencioso.
Não é de festas, mas é ideal para quem quer descansar. Estrutura limpa, camas confortáveis.
Staff muito amável, Yoshi me recebeu super bem, bastante atenciosa e cordial!

Cons:

Café da manhã fraco, mas começa bem cedo, ideal para quem, como eu, foi pegar voo.

2025-09-28 • via Nuitee
C
Colleen • solo_traveller • gb
10
2025-09-20 • via Nuitee
C
Colleen • solo_traveller • gb
10
2025-09-20 • via Nuitee
C
Colleen • solo_traveller • gb
10
2025-09-20 • via Nuitee
M
Manglesh • couple • gb
1
Annoying! Would never recommend!
Pros:

There is nothing to be liked about. Described the reasons below in not liked section.

Cons:

1. The property situated such that neighbouring running loud music you can hear whole night till morning 6. You just can’t sleep. Extremely loud music as if you are right in the middle of night club/DJ party. UNBEARABLE!
2. The room (302) had low and tapered ceiling that when you are going or coming out of the bed it hits your head very badly. This room should never have been given to any guests.
3. Receptionist lady was so rude! After coming from long travel in the night this is the least thing you would ever expect.
4. Very important- they will charge you EXTRA 5% of room charge if you are paying by Credit card! Pure deception. Not informed anywhere when booking or before arriving at the hotel.

2025-09-18 • via Nuitee
J
Josefa Janecleide • solo_traveller • br
9
Maravilhosa
Pros:

Muito bem localizada, a poucos metros da Plaza de Armas. A cama confortável, com cortina pra privacidade. Apesar de toda movimentação da rua, não houve incômodo para dormir. Os funcionarios são atenciosos, em especial a Yos, que foi uma simpatia comigo, sempre prestativa.

Cons:

.

2025-09-17 • via Nuitee