Nao Victoria Hostel

Hotels
9.1 (2412 reviews)
Calle Procuradores, 357 , Cusco , pe

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Shared bathroom concerns
Issues with check-in and service errors

Categories

Cleanliness
8.43
The cleanliness was noted to be generally good, but issues were raised about shared facilities and irregularities with hot water in the showers.
Service
9.4
Staff received praise for being friendly and helpful, particularly Yoshi, enhancing the overall experience.
Location
9.94
Multiple reviews highlighted the excellent location near key attractions, making it very convenient for guests.
Room Quality
8.39
There are some spatial and functional issues with the shared sleeping arrangements, impacting the overall perceived room quality.
Amenities
8.42
Some amenities like shared showers work, but limited privacy options and missing essentials were noted.
Value for Money
9.38
Favorable reviews indicate that guests felt they received good value, particularly for the budget-friendly pricing.
Food and Beverage
9.43
The breakfast was consistently praised, contributing positively to the overall dining experience.
Overall Experience
9.4
Most reviews conveyed a positive overall experience, with an emphasis on staff and location but some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:28

Property Description

Convenient Location

Located in the heart of Cusco, Nao Victoria Hostel is just steps away from the city centre and major attractions like Cusco Main Square and the Cathedral of Cusco. With the Wanchaq Train station a short distance away, exploring the city is easy and convenient.

Comfortable Accommodation

Each room at Nao Victoria Hostel is thoughtfully designed with your comfort in mind, featuring amenities such as non-smoking rooms, room service, and a 24-hour front desk. The cozy atmosphere and attention to detail ensure a relaxing stay for all guests.

Modern Amenities

Enjoy modern conveniences during your stay, including free WiFi throughout the property, a restaurant serving delicious meals, and a vibrant bar to unwind after a day of sightseeing. Additionally, the option of a paid airport shuttle service adds to the ease of travel arrangements.

Book your stay at Nao Victoria Hostel for a memorable and hassle-free experience in Cusco!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 2412 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.42
Value for Money: 9.38
Food and Beverage: 9.43
Overall Experience: 9.4
J
Jeffrey solo_traveller us
10
Great Space. Excellent and friendly service from receptionist!
Pros:

location

2026-08-28 via Nuitee
V
vittoria couple it
10
2026-08-28 via Nuitee
J
Joseph solo_traveller us
10
If you want a good value and a good location stay at the Nao Victoria hostel
Pros:

The room was very comfortable and the facility was well decorated.

Cons:

n/a

2026-08-27 via Nuitee
S
Sonsoles solo_traveller uy
9
Pros:

Great location and value for the money!

2026-08-26 via Nuitee
P
Pedro Henrique solo_traveller br
10
2026-08-25 via Nuitee
M
maurizio couple it
8
Pros:

Vicinissimo al centro, pulito e parecchi ristoranti e bar sulla via.
La doppia porta sull'entrata della camera per tenere fuori il rumore e la musica alta tutta notte

Cons:

non c'era una finestra.
Tutta notte suonano sulla via, se avete il sonno leggero cambiate quartiere.

2026-08-24 via Nuitee
S
Santos solo_traveller mx
10
Pros:

Muy cómodo, bonito y super cerca de la plaza de armas

Cons:

Esta en una callejon donde hay muchos antros y en la noche/madrugada suele a ver personas muy alcolizadas cerca del lugar.

2026-08-23 via Nuitee
A
Anastasia solo_traveller au
7
Only stay in the Junior Suite!
Pros:

-The Junior Suite had an incredible view over Cusco Plaza and was filled with light
-Comfortable king sized bed
-Great Location
-Charming building interior with wall paintings

Cons:

-Showers are catastrophic, very hard to get hot water going and you have to tweak the handles by the millimetre to get it right. The pressure is really low.

-Staff are absolutely miserable here, didn’t see a single smile in 3 days. One girl rolled her eyes at me when I asked for a bottle opener from the kitchen. Then dragged her feet to go get it for me sighing. Bizarre behaviour.

-There’s no life to the place, it’s not really a hostel but more of a guesthouse. The other rooms are really dark and don’t look appealing at all. Only stay in the Junior Suite.

2026-08-22 via Nuitee
R
Regina solo_traveller cl
10
2026-08-22 via Nuitee
M
Maria couple es
8
2026-08-22 via Nuitee
S
Simone solo_traveller it
10
2026-08-20 via Nuitee
R
Regina solo_traveller cl
9
Pros:

Las habitaciones super compdas, además de buena atención por parte de todos.

2026-08-18 via Nuitee
S
Simone solo_traveller it
9
2026-08-17 via Nuitee
S
Stefania solo_traveller ar
4
No volveré ni recomiendo.
Pros:

la vista desde la suite jr.

Cons:

Lamentablemente la ducha no arrojaba agua caliente y tuve que pedir asistencia. Luego de ser asistida, con total lentitud, comprobé que el agua que salía de la misma estaba Hirviendo por lo que me quemé el cuerpo. Al dia siguiente tuve que montar un escandalo para que me hicieran el reintegro, se negaron. Me cambiaron de cuarto y las toallas para secarme estaban aujereadas, rotas y deshilachadas. Exijo el reintegro total de mi estadía. En suma, el alojamiento queda en un pasaje al que solo se accede a pie y levantando todo el peso del equipaje, no puede llegar el Uber ni el taxi. Tienes que caminar, con todo el mal de altura y el cansancio del viaje.

2026-08-15 via Nuitee
E
eiman solo_traveller it
10
2026-08-14 via Nuitee
E
eiman solo_traveller it
10
Pros:

Ostello stupendo! Spazi comuni molto puliti, struttura molto bella. Molto attenti all'igiene.
Ero in una camerata femminile con 4 letti organizzata perfettamente con letti e bagno in due ambienti separati, come essere in una piccola casetta.
Posizione perfetta, a 2 minuti dalla piazza principale. Staff molto disponibile!

2026-08-14 via Nuitee
J
JOAN solo_traveller es
10
Pros:

Son muy atentos y amables. Las instalaciones son estupendas. Incluso entramos antes de la hora del chek in y no nos cobraron. Las camas son impresionantemente cómodas.

Cons:

La calle de la entrada es una calla de fiesta. Es una calle con bastante ruido y si haces algún tipo de tour y sales pronto a la calle te encuentras gente bastante borracha. Pero eso no es culpa directa del hotel.

2026-08-14 via Nuitee
M
M solo_traveller jp
10
2026-08-13 via Nuitee
K
Koen solo_traveller be
8
Pros:

Möoi, gezellig hotel. Mooie kamers. Gezellige binnenruimtes. Zeer centraal gelegen.

Cons:

Hotel is gelegen in uitgangsbuurt met 's nachts soms wel luidruchtig (muziek van omgevende panden).

2026-08-13 via Nuitee
G
Giovanniarmando couple it
4
Pros:

Servizio di lavanderia molto comodo e possibilità di lasciare i bagagli gratuitamente anche per più giorni.

Cons:

Purtroppo ci è stata data una stanza al piano terra molto umida e fredda. Come riscaldamento era presente solo un piccolo termosifone che non aveva la capacità di riscaldare la stanza. Il bagno era gelido perché aveva una finestra in alto sempre aperta che affacciava sulla hall. Avevamo un po’ la sensazione di stare in una caverna. Di notte si sentivano anche gli altri ospiti che uscivano per tour e che parlavano ad alta voce e mi svegliavano. Una notte è rimasta una luce accesa dal cortile che puntava dritto nella nostra stanza. Colazione un po’ deludente, erano disponibili ogni giorno sempre le stesse 4 proposte di cui solo una di dolce (waffle).

2026-08-12 via Nuitee